Bloomfield Homes Reviews

The building process was nothing like it should have been. We were never updated on issues going on. The day we moved in the HVAC system was not working due to unfinished work. Dishwasher did not work and unfinished trim and paint work. Had to have someone come out because the attic was not fully insulated. This is due to poor project management and people not checking the work of others and making sure everything is completed and in proper working order.

I like the floor plan but the quality of workmanship is poor.

Bloomfield has my respect as far as price guarantee, the issue is more promoted time of completion vs actual time of completion. You can tell things were left undone and unchecked in order to rush the closing date. Completion was 6 months after projected date causing extensions to leases and have a high rate mortgages as well. Most materials used are good quality though

Response time from the builder after the sale was unacceptable. There were items that needed attention that were discovered post closing. The builder did not respond nor address the issues that needed attention or repairs in a timely manner.

Great sales agent and beautiful designs. However, not as perfect as you think, you will find a few minor mistakes but they’re very cooperative .

Bloomfield builds a beautiful home, however upon move in we experienced one problem after another.

Burke was amazing but I felt that his hands were tied on certain issues, one classic example is I wanted cat six or cat seven cable runs for high speed connection and because it was outrageously expensive I didn’t do it and now I’m paying the price for it because my Internet is very very slow and its because of the cabling… I am very very disappointed in your contractors they do terrible work, leave trash everywhere, you have to keep going back and have them redo things over and over again, I would be more than happy to talk to one of your executives about this experience, if I’m spending a half a million on a house I expect nothing but perfection. Even to this day I’m still having issues with several things in the house that could’ve been prevented by doing better quality work and having more experience contractors that care about what they do instead of just throwing things together, please have somebody contact me I would be more than willing to go over quite a few items ... More

The home buying process was more or less OK. But the issue of (1) multiple cracks on the concrete floor of the garage, front and back porch and driveway, (2) nonfunctioning garage door opener on the move-in day, (3) a dead tree in the backyard, (4) blocked master bath tub faucet on the move in day and (5) malfunctioning one AC unit within two weeks (not yet resolved after almost one month now) do not say something good about it.

Placement of AC unit we can’t use our gate AC unit is blocking gate our landscaping is poor quality back yard has poor draining issues We had other issues through out our process.

We like our home & location.

This was my 1st and only home buying experience, so I have nothing to compare this to. This review is just my opinion. In general they did meet my expectations. They are definitely not perfectionists. I have heard horror stories about other builders, my experience was overall/generally positive.

It was far from a smooth experience from start to finish and we closed over 2 months behind schedule. We do feel like they delivered a quality home once everything was finally done. Communication should have been substantially better. We went through 2 different project managers and a couple of different sales managers. I had to always be 2 steps ahead of them to catch mistakes.

Glad to be finally be in the house

It's a nice house, but attention to details were very low. I called my builder to attend details in bath tube, sprinklers, door bell, to name some.

- floor gouge repaired with putty that doesn’t match floor. - granite countertops not sealed. - fireplace insert not secured and doesn’t align with the gas on/off port. - painting not completed. Builder placed blue tape around the house, but didn’t go back and fix. - pvc pipe into garage not sealed around hole. Again, blue tape, but no fix. - stove top pilot light doesn’t work on burner. - oven clock doesn’t keep time correctly. - bathtub has gouges and scratch marks. Warranty has covered some. Hopefully, we can get the rest fixed by them.

Channa was great. She was always available, the job site was clean and any issues were addressed. I'd work again with Channa any day. I'd never work with Patrice again, and the selection process was chaotic and ridiculous. I've turned numerous friends and family away from Bloomfield at union park because of Patrice.

Kathy was friendly sometimes. Other times it was as though she was doing me a favor. She was very unfriendly once he knew that I could not close on the date she wanted me to. Moreover after the house was sold to me and I found out some problems she shoved me off to the warranty company. So many things were not explained to me like the sprinkler system, alarms and pest control services.... these are all extras that were unknown to me. Your sales reps should take the time to educate the novices and first time home buyers well. Outside of these complaints my home is beautiful inside and outside. ... More

The buying experience was very uncommon. Our home was vandalized with racial graffiti before we moved in, also there was 2 skunks in our attic yes SKUNKS the day we moved in , and to not having running water for almost 2 days because of broken pipes with the irrigation system.

Poor Design center. Too small and cluttered. Design center in Frisco was in upstairs room. Difficult/impossible for Handicap clients to access.

Matt and Sam were great. Our one issue was a couple promises were either missed or miscommunicated. We were told we could get the cabinet handles (in their sample showroom) but when we closed on the house the cabinets had no handles. We were then told they don’t normally add handles. We were not told that initially and it added to the feeling that we were told things at the beginning in order to get the sale. We were also promised a half glass back door that never happened. Post close, we’ve seen multiple social media posts from our neighbors that they’ve had similar experiences.

Framing material was just fair. Many pieces were not in the best of shape yet workers still used them even after we brought it to their attention. Concrete laid was very wavy, holes in various spots, one corner completely fell apart. Brought it to their attention as we didn't want to have this be an issue when the flooring got laid and apparently they didn't fix it because we had to have 2 section of flooring relayed and some of our furniture still does not lay flat to the floor. Painting, texture fair. Paint is a very poor grade of paint and for the price paid for this home, should have better quality and workmanship. On the plus side design of the home is outstanding which is why we decided to continue with the purchase and rework things after the warranty period of the 1st year is over. We will not be recommending Bloomfield which is a shame because your designs and the community we are in is great. You need to hire better construction personnel who take pride in the work they do as if the home was theirs. ... More

Staff is rude and unprofessional.

Cabinets in kitchen and bathroom not thought out very well. Existing patio not large enough.

We have had a number of issues with our new home. These have ranged from a massive leak in the utility room that damaged the drywall to unfinished areas under the sink. Our latest issue seems to be another water leak that has led to a water bill for 25,000 gallons of water and what seems to be a loose screw or wire that was in the garbage disposal (our first use of it was greeted by a sharp metallic sound). We enjoy the home and it looks nice, but it just feels like a never ending chain of problems that we have to deal with. My wife felt so very good about the home when we bought it. She was excited and it felt like it would be some place she could make her own and that she would enjoy. As of now, I feel she has become a bit exasperated with the home. There just seems to be always another issue that is going on as we continue to live here (its been about 2-3 weeks that we have lived in our home now). ... More

AFTER SPEAKING WITH SEVERAL OF MY NEIGHBORS, WE ARE ALL VERY DISAPPOINTED IN OUR NEW HOMES. CONCRETE IS CRACKED OUT IN DRIVES AND GARAGES. TRIM IS LOSE ON SOME OF THE HOMES, TREES ARE DYING, SPRINKLER SYSTEMS ARE A MESS, YARDS WEREN'T LEVELED BEFORE SOD WAS APPLIED, MASTER BATH SINK HAD AN 8" CRACK IN IT, TUB WAS CHIPPED, BATHROOM COUNTERTOPS WERE ALL SCRATCHED UP, A/C HANDLER HAD A LOOSE BRACKET & DIRTY FILTER. INTERIOR PAINT WAS MISSED IN MANY AREAS, FRONT DOOR THRESHOLD WAS CRACKED ON BOTH SIDES, ETC. RUSHED CARELESS CONSTRUCTION AND LANDSCAPING. WISH WE HAD TALKED TO THE NEIGHBORS BEFORE WE PURCHASED THIS PROPERTY AND I AM NOT THE ONLY ONE. SO FAR, 6 OF MY NEIGHBORS ARE VERY DISAPPOINTED IN THEIR HOMES, AS WELL. BLOOMFIELD IS NOT A QUALITY CUSTOM HOME BUILDER. SHAME ON THEM. ... More