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Bloomfield Homes Reviews
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What Homeowners Have to Say About Bloomfield Homes.
Bloomfield Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Bloomfield Homes 1313 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Still have things to be completed. Trim missing in corner under car Etc
- Gay G.
- Verified HomeBuyer
- June 28, 2022
- Kaufman, TX
Mike is good pretty good at communication but overall not the best especially with the finance company.. The part of contract that we had to sale our home by roofing stage. But the Bloomfield is an estimate which essentially could have put us homeless with the estimate on Bloomfield’s side. We ended up purchasing a home which we had no choices. The plumbing line had to be worked on x2 in the first week due to construction debris not being taken care of. The water to the dishwasher was not connected. The fence is bars showing one side then not on then showing then not no consistency with it. ...
Bloomfield Homes responded:
Thanks for your feedback, Gay, and we apologize for any issues throughout your build. We strive to provide quality warranty services, if you any outstanding warranty requests, please fill out the form on our website and someone will get back to you. IF you wish to speak with someone from our corporate office please contact VP of Sales & Marketing, Mike McCord at 972-877-1508. We are glad you're grateful with your build and wish you many happy years in your new home. ...
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Long time coming
- Richard P.
- Verified HomeBuyer
- June 26, 2022
- Aubrey, TX
We contracted for our home in Nov of 20 with a projected completion date of Oct 21 but did not get to close on it until April of 22 in the Oak Hill Ranch development in Cross Roads. Bloomfield honored everything in the contract which was greatly appreciated. We were told about some of the delays that were associated with supply shortages and or damaged materials all during a global pandemic to boot. However, our sales manager left in late 2021 so transitioning to his replacement added to our overall frustration with lack of communication by Bloomfield team members. Frequently we asked for ...
Bloomfield Homes responded:
We appreciate your feedback, Richard, and apologize for any issues or lack of communication during your build. We also appreciate your patience as we strive to provide a great experience for our home buyers. If you wish to speak with someone from our corporate office about these issues, please contact Director of Sales, Scott Masters, at (972) 975-7559. We hope you are enjoying your new home and wish you many happy years in it. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Bloomfield Homes - So the over home buying experience will come in various way.
- Anonymous
- Verified HomeBuyer
- May 19, 2022
- Waxahachie, TX
So the over home buying experience will come in various way. Closing was great as it was quick and well organize with all documents. The financing part was the headache and will remain anonymous on who we started out with but it was confusing, unclear and at time very degrading in communications. The lender we closed with made it clear and less stress with clearer numbers that made sense in my decision to change lender. The staff that works directly with Bloomfield are great, straightforward and to the point and I appreciate each staff I have met on this journey. I don’t have a great review ...
Bloomfield Homes responded:
We appreciate your feedback and patience throughout your build. Wishing you the best in your new home!
Total Score 3
Quality 4
Trustworthiness 4
Value 2
Responsiveness 4
Beautiful home but poorly built
- Dondra W.
- Verified HomeBuyer
- May 12, 2022
- Waxahachie, TX
I had a Bloomfield home built that was suppose to be ready by December but I didn't close until mid March. I hired a private inspector who found several things that needed to be fixed prior to moving in. Most things were minor but Bloomfield made it seem as if it wasn't a big issue. Well if you are having a brand new house built then you want it to look and feel new. Upon moving in some of those things were still not fixed and additionally I found several other things. After only living in the house for a month my closet racks have ripped from the wall causing all of my clothes to fall down ...
Bloomfield Homes responded:
We apologize for your experience, Dondra, and are always striving to improve our home building experience for our buyers. We sincerely appreciate your patience during these unprecedented times as well. If you would like to speak with someone in corporate about these items, please feel free to contact our Director of Sales, Paul Conedera at (214) 493-8152. We wish you many years of happiness in your new home. ...
Total Score 3
Quality 2
Trustworthiness 3
Value 5
Responsiveness 3
Eye Opening Buying Experience
- Robert N.
- Verified HomeBuyer
- May 08, 2022
- Aubrey, TX
The experience was very negative, drawn out for 2 years and we had to constantly have 3rd party inspections in order to get the home halfway constructed correctly.
Bloomfield Homes responded:
We sincerely apologize for any issues during your build and appreciate your patience during these unprecedented times. If you would like to speak to someone at our corporate office about these items, please contact our Director of Sales, Scott Masters at 972.975.7559. We wish you many years of happiness in your beautiful home. ...
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 3
Bloomfield Homes - The building process was nothing like it should have been.
- Ryan H.
- Verified HomeBuyer
- May 04, 2022
- Anna, TX
The building process was nothing like it should have been. We were never updated on issues going on. The day we moved in the HVAC system was not working due to unfinished work. Dishwasher did not work and unfinished trim and paint work. Had to have someone come out because the attic was not fully insulated. This is due to poor project management and people not checking the work of others and making sure everything is completed and in proper working order.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Bloomfield Homes - I like the floor plan but the quality of workmanship is poor.
- Dina V.
- Verified HomeBuyer
- April 26, 2022
- Wylie, TX
I like the floor plan but the quality of workmanship is poor.
Bloomfield Homes responded:
Thank you for your feedback, Dina. We are always looking for ways to improve the home building experience for our buyers. Please reach out if you need anything or fill out the warranty form on our website for any outstanding warranty issues. We wish you the best in your new home. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
New home , more problems
- Anonymous
- Verified HomeBuyer
- April 26, 2022
- Aubrey, TX
Bloomfield has my respect as far as price guarantee, the issue is more promoted time of completion vs actual time of completion. You can tell things were left undone and unchecked in order to rush the closing date. Completion was 6 months after projected date causing extensions to leases and have a high rate mortgages as well. Most materials used are good quality though
Bloomfield Homes responded:
We appreciate your feedback as it helps us improve the home building experience for our home buyers. We apologize for any communication issues with the closing date and hope your experience after closing has bettered. Please fill out the warranty request form on our website for any outstanding warranty issues and someone will reach out to you. We wish you many happy years in your new home! ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Bloomfield Homes - Response time from the builder after the sale was unacceptable.
- Anonymous
- Verified HomeBuyer
- September 23, 2021
- DeSoto, TX
Response time from the builder after the sale was unacceptable. There were items that needed attention that were discovered post closing. The builder did not respond nor address the issues that needed attention or repairs in a timely manner.
Bloomfield Homes responded:
We apologize that it has taken longer to respond to your items needing attention. We will work hard to do better in the future. I want to make sure that you have the link to fill out your warranty requests. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 5
Responsiveness 1
Bloomfield Homes - Great sales agent and beautiful designs.
- Anonymous
- Verified HomeBuyer
- September 07, 2021
- DeSoto, TX
Great sales agent and beautiful designs. However, not as perfect as you think, you will find a few minor mistakes but they’re very cooperative .
Bloomfield Homes responded:
Thank you for your feedback. We are so glad you had a great experience with our sales agent and that you find our designs beautiful. We apologize for missing the mark on meeting your expectations. We will take your constructive feedback and use it for making improvements.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 5
Quality of home for the money.
- Thomas S.
- Verified HomeBuyer
- September 07, 2021
- Anna, TX
Bloomfield builds a beautiful home, however upon move in we experienced one problem after another.
Bloomfield Homes responded:
We are very sorry that you have had this experience. Our Warranty Department will work hard to make the warrantied repairs. Thank you.
Total Score 3
Quality 2
Trustworthiness 2
Value 5
Responsiveness 3
Bloomfield Homes - Burke was amazing but I felt that his hands were tied on certain
- James F.
- Verified HomeBuyer
- August 24, 2021
- St Paul, TX
Burke was amazing but I felt that his hands were tied on certain issues, one classic example is I wanted cat six or cat seven cable runs for high speed connection and because it was outrageously expensive I didn’t do it and now I’m paying the price for it because my Internet is very very slow and its because of the cabling… I am very very disappointed in your contractors they do terrible work, leave trash everywhere, you have to keep going back and have them redo things over and over again, I would be more than happy to talk to one of your executives about this experience, if I’m spending a ...
Bloomfield Homes responded:
Hi, thank you for your feedback. We are very sorry. I have forwarded your remarks to our Construction Manger & Service Manager and I understand they have already been in contact with you. Our warranty department will continue to communicate with you and address warranty issues as efficiently as possible. Thank you. ...
Total Score 3
Quality 2
Trustworthiness 4
Value 3
Responsiveness 4
Warranty
- Mostafa H.
- Verified HomeBuyer
- August 24, 2021
- Lavon, TX
The home buying process was more or less OK. But the issue of (1) multiple cracks on the concrete floor of the garage, front and back porch and driveway, (2) nonfunctioning garage door opener on the move-in day, (3) a dead tree in the backyard, (4) blocked master bath tub faucet on the move in day and (5) malfunctioning one AC unit within two weeks (not yet resolved after almost one month now) do not say something good about it.
Bloomfield Homes responded:
Thank you, Mostafa. I understand your frustration and apologize. This is an unprecedented time with the pandemic. Our warranty service manager for Grand Heritage will continue to communicate and address your warranty issues as efficiently as possible. Thank you.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Bloomfield Homes - Placement of AC unit we can’t use our gate AC unit is blocking
- Albert L.
- Verified HomeBuyer
- August 20, 2021
- Fort Worth, TX
Placement of AC unit we can’t use our gate AC unit is blocking gate our landscaping is poor quality back yard has poor draining issues We had other issues through out our process.
Bloomfield Homes responded:
Hi, Albert. I hope you have had the opportunity to visit our Warranty page and fill out the form with your issues. Here is the link. https://bloomfieldhomes.com/warranty/ I spoke to the builder. He has put in gates either side of the property for access to the backyard. One gate is specifically for the AC access the other is for mowers, etc. ...
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 2
Value for the price paid
- Charles P.
- Verified HomeBuyer
- August 18, 2021
- Aubrey, TX
We like our home & location.
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Bloomfield Homes - This was my 1st and only home buying experience, so I have nothing
- Cristina A.
- Verified HomeBuyer
- August 10, 2021
- DeSoto, TX
This was my 1st and only home buying experience, so I have nothing to compare this to. This review is just my opinion. In general they did meet my expectations. They are definitely not perfectionists. I have heard horror stories about other builders, my experience was overall/generally positive.
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
A Lot of Delays and Poor Communication
- Anonymous
- Verified HomeBuyer
- August 03, 2021
- Midlothian, TX
It was far from a smooth experience from start to finish and we closed over 2 months behind schedule. We do feel like they delivered a quality home once everything was finally done. Communication should have been substantially better. We went through 2 different project managers and a couple of different sales managers. I had to always be 2 steps ahead of them to catch mistakes.
Bloomfield Homes responded:
Hi, Anonymous, we are very sorry for the delay in closing your home. The 2020-21 Covid-19 Pandemic resulted in many delays and shortages and production plant closings, etc., preventing us from meeting our typical construction deadlines. Communication difficulties arose as a result of these delays and shortages. Sometimes vendors can not give us information on deliveries, etc. because they, too, had shortages on materials and delays due to the pandemic. This chain reaction led to some disappointing experiences. For that, we apologize. Additionally, we continued to open new communities and move builders, community managers, etc. to other communities. We apologize if this caused any inconvenience for you. We hope you have many wonderful years in your Bloomfield Home. If you would like to speak to someone in more detail, please call Paul Conedera at 214.493.8152. ...
Total Score 3
Quality 4
Trustworthiness 2
Value 5
Responsiveness 2
Bloomfield Homes - Glad to be finally be in the house
- Anonymous
- Verified HomeBuyer
- July 14, 2021
- Little Elm, TX
Glad to be finally be in the house
Total Score 3
Quality 4
Trustworthiness 2
Value 5
Responsiveness 1
Bloomfield Homes - It's a nice house, but attention to details were very low.
- Jose G.
- Verified HomeBuyer
- July 13, 2021
- DeSoto, TX
It's a nice house, but attention to details were very low. I called my builder to attend details in bath tube, sprinklers, door bell, to name some.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Appears to be made with quality materials, however workmanship and quality control is weak.
- Barry R.
- Verified HomeBuyer
- July 06, 2021
- Melissa, TX
- floor gouge repaired with putty that doesn’t match floor. - granite countertops not sealed. - fireplace insert not secured and doesn’t align with the gas on/off port. - painting not completed. Builder placed blue tape around the house, but didn’t go back and fix. - pvc pipe into garage not sealed around hole. Again, blue tape, but no fix. - stove top pilot light doesn’t work on burner. - oven clock doesn’t keep time correctly. - bathtub has gouges and scratch marks. Warranty has covered some. Hopefully, we can get the rest fixed by them.
Bloomfield Homes responded:
We are sorry for the inconvenience this has caused. If you haven't filled out a warranty request form for the above mentioned items, please do so by following this link https://bloomfieldhomes.com/warranty/
Thank you.
Total Score 3
Quality 2
Trustworthiness 5
Value 4
Responsiveness 2
Channa was Great
- Anita B.
- Verified HomeBuyer
- June 13, 2021
- Little Elm, TX
Channa was great. She was always available, the job site was clean and any issues were addressed. I'd work again with Channa any day. I'd never work with Patrice again, and the selection process was chaotic and ridiculous. I've turned numerous friends and family away from Bloomfield at union park because of Patrice.
Bloomfield Homes responded:
Thank you, Anita, for your honest feedback. We value your opinion and will work harder to be our best. We sincerely apologize for your experience. I hope you will give us another chance and tell your friends we are working to improve the buyer selection process experience. Thank you. ...
Total Score 3
Quality 5
Trustworthiness 1
Value 5
Responsiveness 3
The LOOKS
- Deborah A.
- Verified HomeBuyer
- April 20, 2021
- Mansfield, TX
Kathy was friendly sometimes. Other times it was as though she was doing me a favor. She was very unfriendly once he knew that I could not close on the date she wanted me to. Moreover after the house was sold to me and I found out some problems she shoved me off to the warranty company. So many things were not explained to me like the sprinkler system, alarms and pest control services.... these are all extras that were unknown to me. Your sales reps should take the time to educate the novices and first time home buyers well. Outside of these complaints my home is beautiful inside and ...
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 1
Not a good experience
- Anonymous
- Verified HomeBuyer
- April 13, 2021
- Waxahachie, TX
The buying experience was very uncommon. Our home was vandalized with racial graffiti before we moved in, also there was 2 skunks in our attic yes SKUNKS the day we moved in , and to not having running water for almost 2 days because of broken pipes with the irrigation system.
Bloomfield Homes responded:
We are very sorry for this experience. We agree this experience is uncommon. Thank you for reaching out so that we could get your irrigation system repaired.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Very pushy on schedule.
- Anonymous
- Verified HomeBuyer
- March 16, 2021
- Argyle, TX
Poor Design center. Too small and cluttered. Design center in Frisco was in upstairs room. Difficult/impossible for Handicap clients to access.
Bloomfield Homes responded:
Thank you for bringing to our attention that the Design Center is upstairs. We will also try to keep the room better organized in the future.
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Love the house however we feel a few items could have been better.
- Nathanael M.
- Verified HomeBuyer
- February 24, 2021
- Anna, TX
Matt and Sam were great. Our one issue was a couple promises were either missed or miscommunicated. We were told we could get the cabinet handles (in their sample showroom) but when we closed on the house the cabinets had no handles. We were then told they don’t normally add handles. We were not told that initially and it added to the feeling that we were told things at the beginning in order to get the sale. We were also promised a half glass back door that never happened. Post close, we’ve seen multiple social media posts from our neighbors that they’ve had similar experiences.
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
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