Bloomfield Homes Reviews

What is good is you can choose your lot and home design. The price stays the same after you sign no matter what hapoens invthe matket. What is bad is the communication. They had an issue with the heating and air unit due to demand. We got an explanation but no details. When we questioned it we got a snotty email back. Many times telling us they will give us our earnest money back and this lead to a lack of trust for us. All we wanted was details. They did not put liners in the bathtubs, which bothered us and led to scratches. We are still waiting on some punch-out items to be fixed. Overall when we look at the other home builders as the homes go up, ours is built with similar quality standards as the other builders minus the tub liners. ... More

Not happy with the quality of workmanship and very long wait time without any reasonable explanation. There are multiple small issue all around the house which makes you feel like buying a used home rather than the brand new house. We did not want them to delay the closing to address those little issues, due to our existing extended lease expiration date. I know, there is warranty available to address those issues which is very nice to know but as I said,I would expect them to be done properly at first place in a BRAND NEW home. Also, I have observed, some certain plans are built by different contractors and they are built way faster than some homes.I know multiple people that has closed 2-3 earlier than us ,even though they have signed the contract 2-3 months later than us which is not fair and that should be planned properly. ... More

GOOD MORNING I have 7 more things on my list to be fix. SOMR HOLES YOU CAN SEE. I would love to see these things DONE before Christmas!!! Please come and fix the holds they left in my bathrooms, I very tire of my 75 year old husband shoving mud every time it rain. I hope I can get a Pressure wash before Christmas. Its been muddy and dirty since Day one. I paid for a Half of Million home, I deserve a Half a Million Home.

Attention to basic detail is lacking There were expected construction delays in building the home and now that we are in the home, we are noticing multiple issues most small. There were statements made prior to closing, specifically to the SEER rating on the HVAC that were unsubstantiated. we were told the home was supposed to have a 16 SEER unit and were told they weren't available, i checked with the manufacturer to find this did not appear to be true. Instead, Bloomfield made the statement that we would get a 15 SEER 'equivalent' unit. I asked for documentation on how equivalency was calculated Bloomfield was unwilling or unable to supply the information I requested. The results were Bloomfield installed a 14 SEER unit and made no adjustment to the cost. With each milestone of the construction process there were obvious cost saving adjustments and poor workmanship. In my opinion the framing was sloppy, and, in some cases, a questionable and unprofessional patchwork was done to correct these issues. The roofing was poorly done. Roof line edges are crooked, flashing was done incorrectly and now 6 weeks into our occupancy the roof is leaking. there were multiple adjustments we needed to point out to Bloomfield to have them corrected before it was too late. some corrections were: - the color and type of stone on the house. - grout colors - electrical light placements - they installed a breaker box with potential recall issues. i am required to follow-up with an electrician to ensure the box is safe. - placement of the irrigation system back-flow valve. - Placement of the side gate - caulking i took pictures of all these issues so they are well documented. i would be surprised if this review appears on the Bloomfield web site. ... More

This was our first time buying a new build and it was a frustrating experience. There were several things that were not communicated that we wouldn't have known to ask. When we did have questions, the team was not responsive. Even now that we've moved it, when we point something out we are told that's how its supposed to be but then after looking at it, they will say they will send someone to fix it.

We have been in our new home for about 6 weeks and we still have things that they promised to fix and we have sent them multiple emails with no response.

Poor communication and poor quality of materials for the price of the house.

Our overall experience has not been as expected, my previous two homes that I had built the process was much smoother. This process ended-up being very stressful and costly at the end. One of the many issues that my wife and I had was that it just took too long to build our house, one year and four months to be exact, that is a long time for a track home to get built. The frustration began, when we went to our in-home consulting meeting with Scott to pick out colors and other add-ons we would like to have in the home. Scott had no idea on how design and colors work, he primarily pointed at available materials, and quoted pricing. We realized that he did not know what he was doing, this caused this process to be extremely stressful and overwhelming. We have also heard this from other homebuyers when we inquired about their experience. We had to go back and forth looking at other homes on the property and web sites like Houzz to consider colors and add-ons which were not offered to us at the time. We are unsure why Bloomfield would not hire someone with some form of interior decorating skills. We also discovered from other home buyers in this community amenities that could been included or possibly upgraded to in our home that were never disclosed to us until after we picked out everything but it end-up being too late to add-on to the home. The other main issue I had was with our construction manager Ryan, it seemed like I was building the house myself, I came by the house a few times a week pointing out issues that he should have notice before me. Which prolonged the process because issues were not being addressed at the time, we brought them to Ryan. An example of this is when we told Ryan about the siding on the rear of the house being off when it was installed. Months went by and it was never addressed. Then a month before we closed, we stopped by, and the entire living room wall had been removed. The contractor said he had no choice because the window frame was the issue and that taking it out was the only way to fix the siding on the window correctly. We also paid for upgraded tile to be installed as the kitchen backsplash. When it was installed, the work was shotty. The grout lines were inconsistent, and the tile was not level. We also brought this up to Ryan at the time of install and at the walk through before closing. He said he would have it resolved by closing. On the day we closed the tile installer was at the house and he was in the process of knocking out a few tiles that he was instructed by Ryan to remove. I walked in as he was removing the tile. I noticed he was only removing a few tiles. The installer stated that he was only here to remove 3 tiles per wall but from his observation that it would only be consistent if it was all removed and replaced. I called Ryan while the installer was here, we discussed what we had previously talked about at the walk through which was to replace the backsplash with the box of tiles that was left over. Ryan stated that he would have to schedule for them to come out to replace the backsplash and that the tile installer that was there was not able to replace the entire backsplash. I advised Ryan that would be fine that we were not planning to move in until the first of the month. After a couple of weeks and no word from Ryan or the tile company to schedule the install, I reached out to Ryan, and he completely did a 180 and stated I ran off the tile installer and it could have been fixed that day. Even after all the frustration and misrepresentation dealing with Ryan, we through our hands up and I gave it one last ditch effort to work with Ryan. I told him I have a tile guy and we were willing to pay him to replace the backsplash but wanted to be reimbursed for the cost of the installation. He stated to me that it would have to be done by has tile company. On the week of our move in we were forced to pay $600 out of pocket to have the tile tore out and replaced at our own expense. Then to add insult to injury, about a week after we moved in, the tile company called to schedule an appointment to replace the tile. As a buyer of a Bloomfield home, we were never informed that we could change construction manager. If we knew that was a possibility I would have switched to Tim. From talking with him and seeing other homes that he has completed he has a better handle on his trades and the completion of the homes. Overall, we have a beautiful home, great neighbors and happy with our home. We are hope that we will remain so. ... More

Overall my experience was not all bad, i love the design and spaces in each room. Workmanship was not all great, after closing its been hard getting contractors to fix issues, a lot of things needed to br fixed, but really slow on getting them fixed.

I wouldn't buy another home from Bloomfield. They are selling houses, and building houses so fast that their quality has gone into the toilet. Sloppy work everywhere, electrical, painting, roofing, you name it. I confronted the "builder" and said that it appears that the trades people don't have much pride in their work. He said they're being pushed to complete jobs so fast that they don't have time. I guess they don't have time to do a good job. I've been in the house for over a month now and I'm still waiting for someone to fix certain items that have been outstanding for many months. The process is definitely broken. ... More

While the price was reasonable and the communication with sales person was good, the overall quality and craftsmanship of the home was very poor. We are still dealing with plumbing issues and things that should have been taken care of prior to closing. Lastly, wiring in attic is all over and not neatly attached to rafters or in a conduit.

Zero builder quality checks on trades as house is built. Cheap plastic windows and siding. They let the city inspectors do the review for code and fix only what the inspectors require, versus what should be fixed per construction norm. They will not fix defects in phase but prefer to try to close and have it fixed by warranty if they agree. Sprinkler system PVC depth about 1-2 inches so it will freeze and break. Flower beds consist of unsecure stones just laid on top of the ground, and then clay placed inside the bed on top of original grass that was never removed. Beds are full of wood, rock and bricks. Sod is laid on unprepared soil on top of rocks, bricks, metal trim, or whatever trash collected during the build process with holes and lumps throughout on completion. Then they plop in the cheapest plants and trees available at the time that are not suited to our climate. You pay upfront for low quality work that will just cost you even more to later rip out and replace correctly. Then the same trades come by later to see if you want to pay to redo the work right. ... More

Quality of materials and hardware is low. Build quality is below average.

Still have issues with yard and standing water, fence is way above the ground at the gates and my dog has been able to get out constantly. Construction on the homes beside me are noisy and loud music...sides of house are horrendous.

Builder cannot finish as promised (house came without study room shelves, without ordered garage doors, no door knobs, etc

If someone from Bloomfield that has authority sees this, I've written you as well. Where was the project manager? I brought up several concerns that were flat out ignored (work wasn't completed properly for warranty purposes). We did a punch list walk through 2 weeks before closing and half the items weren't completed. Had to get a painter over to at least handle all the baseboard touch ups from the wood flooring because I didn't have time to mess with delaying movers and dealing with having all furniture shifted to get to it. Other items, like patching missing trim, was left undone. Overall quality is as expected from a mass builder, but several items are unacceptable. I more or less had to manage my home build due to the lack of presence from the PM. And I've been stuck with the finish out as the work was dumped on the warranty guy (who's actually been extremely helpful), but I'm now having to coordinate my days and time to let people in to finish work that should have been finished before we moved. These are not warranty items, but punch list items. I feel a 5% of sale compensation for having to act as the project manager is more than fair. Other than that, the house was build fast and overall seems to be holding up ok (other than the finish quality on the solid wood floors). We've been in about 3 months now. ... More

We have a large white pipe sticking up in the back yard that we knew nothing about it was late in the build. Then come to find out at the closing table that it has to stay because it belongs to the community behind us and that there is an easement so it has us limited to what we can do in the back yard. Back yard is slopped pretty bad as well makes it almost unusable for the kids to play.

Bloomfield is an ok builder for the price.

Before and after closing I have ask them to come and clean excess paint and grout off the floors. It looks terrible! I’m pretty sure this wouldn’t be acceptable if the shoe was on the other foot. So Bloomfield is not in my good graces as I write this.

Disappointed in the overall craftsmanship of the home. We understand some items will slip through and have to be fixed later, but some of the issues should have been obvious to the builder at the time.

I have had to call almost every service number within 1 month. Bathroom leak, hole in concrete, gas leak, garage door adjustment, AC not working. Electricity and appliances have been fine.

I put earnest money down in November for a February completion date. The tilework, flooring, and framework appeared to have been rushed. I have had numerous repair requests in the past two months. The construction manager is responsive and timely to repair requests. Pam (in the sales office) is amazing and a plethora of knowledge. I wish she was my sales rep.

I still have issues that are being addressed but they should have been taken care of very early on. Some of the material used aren't the best of quality. I really think this is done with every builder unless you are doing a fully custom build. The time frame give wasn't even close to when the house was actually ready. So plan accordingly and voice any concerns you might have.

The process started off great!... everything went smoothly from contracts, picking out colors, brick, etc. but after the house was being built there was issues that we noticed that windows at front wasn’t centered and the column at back porch half of the wood was hanging over the concrete pad. We addressed it with our sales person and he got real upset telling us this is why he doesn’t like buyers to see the house until it finished. Finally got the project manager phone number to address the work with him. He said will look into it and fixed the issues. 2 days before closing for our final walk through a lot of work was still needed to be done, landscape wasn’t done, but weather didn’t help, the interior of house, floors weren’t completed, incomplete paint, etc. no big deal! Finally closed on house project manager none existent does not return calls and you have issue at that point you have to go through warranty, getting people back after is hard, you send in work orders half get completed other don’t call. I would not recommend Bloomfield homes in heartland, ... More

I was happy with my experience until 3/4 the way thru the building process. They made a few mistakes that delayed our move in date by a couple of months. The finish work was/ is very sloppy. I’m still cleaning paint, stain, pencil marks off floors, walls etc. Had to get house inspected 2 times because builder did not fix all the mistakes and damage the first time. They installed broken windows, trim , and several of the walls had holes because no door stops. The overall design of the house is great. The finish work is subpar to put it nicely.