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Bloomfield Homes Reviews
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What Homeowners Have to Say About Bloomfield Homes.
Bloomfield Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Bloomfield Homes 1313 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Jae C
- Juliett C.
- Verified HomeBuyer
- December 14, 2022
- Waxahachie, TX
Houses poorly made. Material is cheap. Still waiting for my screens to be put on. Garage (concert) unfinished. Shower floor is chipping. Kitchen Cabinets drawers (two) fell off the roller making it hard to open & close. I was told the floors were real hardwood I dnt think they are. The toilet (I have 3) were the cheapest toilets BF could. I already replaced 1, i will be replacing the other 2. Made a report got no response.
Bloomfield Homes responded:
We appreciate your feedback, Juliett, and will make sure this gets passed on. Please fill out the Warranty Request Form on our website if you haven't already, and someone will get in touch with you. If you wish to speak to someone at our corporate office about these issues, please contact Director of Sales, Paul Conedera, at (214) 493-8152. ...
Total Score 3
Quality 1
Trustworthiness 2
Value 1
Responsiveness 1
Luis
- Luis S.
- Verified HomeBuyer
- November 09, 2022
- Royse City, TX
Warranty is not very good.,Have problem with the roof but they tell us as long it's not leaking it doesn't matter what it looks, like have ridges from ply wood not seated or warped bad craftsmanship.Seems Bloomfield does not care how their homes look like.
Bloomfield Homes responded:
We appreciate your feedback, Luis, and apologize for any issues during your build. We strive to provide a quality warranty experience so you love your new home. Please fill out the warranty request form on our website for any items you need addressing, or contact VP of Sales & Marketing, Mike McCord, at 972-877-1508 if you'd like to speak with someone from our corporate office. We wish you the best in your new home! ...
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Quality over quantity
- Anonymous
- Verified HomeBuyer
- July 25, 2022
- Red Oak, TX
Bloomfield Homes Maplewood 2 is a subdivision where they feel we should receive less than the others home like Tree-farms, Daniel Farm. We should receive all the same type of attention and what we ask for at the time of picking out our design. Every home should not all look alike! When someone build a home other shouldn’t be allowed to go into their home while being built! Project management shouldn’t sign off anything unless.. they have actually checked it! More attention need to be made and making sure the buyer are happy and satisfied. The contract workers doesn’t care where they leave ...
Bloomfield Homes responded:
I do apologize for your experience. We stand behind our 1 year, 2 year, 10 year limited warranty and we want to address any warrantable items that may pop up. Please fill out our Warranty Service Request Form here. ...
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Bloomfield is the worst!!
- Shaun C.
- Verified HomeBuyer
- April 25, 2022
- Fort Worth, TX
Bloomfield has the worst workmanship I’ve ever had! I’ve bought homes from KB homes, Richmond Homes, And Seeno homes, by far Bloomfield is the worst! You can see all the drywall tape, patching on walls door trim damages and baseboards damages! This is a new home and I am the first owner, but this home looks like someone lived here before damaged a bunch of stuff and they hired Mexicans from Home Depot’s parking lot to fix it!
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Bloomfield Homes - Expensive and cheap material
- Patsy G.
- Verified HomeBuyer
- February 22, 2022
- Forney, TX
Expensive and cheap material
Bloomfield Homes responded:
Hi Patsy, we appreciate your feedback and are always looking for ways to improve our home buyers experience. We wish you many joy-filled years in your new home!
Total Score 3
Quality 1
Trustworthiness 2
Value 1
Responsiveness 3
There was a lack of communication between the property manager and construction manger
- Janice J.
- Verified HomeBuyer
- March 17, 2021
- DeSoto, TX
If you are have a home built from the ground up, check as often as possible to ensure things are done correctly. If you are not sure what right, have someone who know to help out. Even with COVID-19 some things could have been handled better. Overall the home is beautiful,
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Poor quality and workmanship
- Micah M.
- Verified HomeBuyer
- March 07, 2019
- Lavon, TX
Brand new home, but after 3 months here is the truth. December-February 1. Three rooms in the house do NOT heat well at all. They are freezing, causing my electric bill to go up. I told them about it during the walk through the response I got was...”well that’s a north facing room “ 2. Laminate flooring is bowing and fells like a trampoline in some spots. Their response was “it’s supposed to move as the house moves” 3. Carpet is already worn down. Also every room has a st least 1 or more places with a seam, and you can see them and feel them when you walk on it 4. The louver vents can be ...
Bloomfield Homes responded:
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. We want to make sure your issues are addressed sufficiently. We have contacted our manager in Grand Heritage and he will be in contact with you regarding your home. If you do not hear back by the end of this week, please contact us directly at ...
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Slow, rushed, and no communication
- Mark F.
- Verified HomeBuyer
- February 09, 2022
- Mansfield, TX
Our house took 13 months to complete, was only supposed to take 6. Communication from the sales and builder side is awful. We didn't have a closing date until 2 days before we actually closed. End product of home was great, and they stand by their warranty but they need new sales staff and much better communication.
Bloomfield Homes responded:
We appreciate your feedback, Mark, and apologize for the communication and delays. We are always looking for ways to improve the home building experience for our buyers. We are glad to hear you're pleased with the end product, and that warranty issues are being handled. However, if you'd like to speak to someone in our corporate office, please contact Paul Conedera at (214) 493-8152. Thanks and we wish you the best in your new Bloomfield home! ...
Total Score 2
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
Decent house with an absentee sales team
- Anonymous
- Verified HomeBuyer
- July 25, 2023
- Mansfield, TX
I bought the house because I knew I liked it from looking at photos online and reviewing the price. When I arrived at the community, the people working the sales office tossed us keys to a few houses and told me to take a look. A couple of those houses were 75-100k outside of my stated price range so they either weren't listening to me or they didn't care. I also had trouble getting basic answers to questions from them during the closing process. They were nice enough people, but I don't understand what they actually do there or why they are being paid.
Bloomfield Homes responded:
We apologize that you felt that way and can assure we care about our homeowners. If you wish to speak with someone from our corporate office about these items, please contact Director of Sales, Paul Conedera, at (214) 493-8152. We hope you are enjoying your new home now, and your new community. ...
Total Score 2
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Displeased the sales/build process but I love my home
- Anonymous
- Verified HomeBuyer
- April 24, 2023
- Lancaster, TX
I love my home now, but I did not enjoy the home buying process with the Bloomfield sales representative who I found difficult to work with as he often did not like to answer questions and was rude when he did not know the answer. I also received inaccurate information on many occasions. Also, the original project manager assigned to me was terrible and never provided me with updates. I had to ask for updates along the way and missed a lot of the home building progress because if this. I eventually was paired with an excellent project manager but this was only about a month before the home ...
Bloomfield Homes responded:
We appreciate your feedback and apologize for any issues throughout your build. We are happy to hear these problems were resolved, and that you love your home now after closing.
Total Score 2
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Builder M is Very helpful & sales office horrible
- Breeanna D.
- Verified HomeBuyer
- September 13, 2022
- Godley, TX
I do not wish the sales rep Fran on anyone. She looses all paperwork never remembers any. Basically had to send her screen shots to get my paperwork correct. As for Material home is great but the fence is horrible the first day in we had to start putting out money for it. We are 30 days in and over $600 that the builder would not fix. Its very bad. I have contacted warrity but no response.
Bloomfield Homes responded:
Hi Breeanna, we apologize for any issues throughout your home building experience. We appreciate your feedback and hope to provide a quality warranty experience. I recommend resubmitting or following up with your service manager for any outstanding warranty issues. If you wish to speak with someone at our corporate office, please contact Director of Sales, Paul Conedera, at (214) 493-8152. ...
Total Score 2
Quality 5
Trustworthiness 3
Value 4
Responsiveness 2
Bloomfield Homes - The home process took too long and many repairs needed to be
- Nancy C.
- Verified HomeBuyer
- July 19, 2022
- Lavon, TX
The home process took too long and many repairs needed to be done when moving in.
Bloomfield Homes responded:
Hi Nancy, thanks for your feedback. We appreciate you choosing Bloomfield and assure we will provide you a quality warranty experience. Please fill out the link on our Warranty page on our website if you have any request and someone will get back to you.
Total Score 2
Quality 2
Trustworthiness 3
Value 5
Responsiveness 5
Bloomfield Homes - The home is gorgeous.
- Alexi B.
- Verified HomeBuyer
- April 27, 2022
- Little Elm, TX
The home is gorgeous.. worth all the unpleasantness we dealt with for a year.. we started out with an amazing property manager who was very open and honest and communicated great. I also appreciated the project manager for his honesty along the way.. I understand covid was also in play so we were as understanding as possible.. they let go of our property manager and brought in someone we don’t trust at all. We waited from March of 2021 and moved in March of 2022… spent a lot of money living month to month on apartments cause we were given a closing date 4 different times. The title company ...
Bloomfield Homes responded:
Thank you for your feedback, Alexi. We are always looking for ways to improve the home building process for our buyers. We also appreciate your understanding and patience throughout the build and apologize for any issues along the way. If you'd like to speak with someone from our corporate office, please email Scott Masters at scottmasters@bloomfieldhomes.net. Thank you for choosing Bloomfield and we wish you and your family many joy-filled years in your new home. ...
Total Score 2
Quality 4
Trustworthiness 3
Value 3
Responsiveness 3
Build late and incomplete.
- Robert W.
- Verified HomeBuyer
- January 26, 2022
- Argyle, TX
Over all I do like my new house, but the ask of this survey is to rate my experience. First off the build was a month late. I know this build was in the middle of a pandemic, but the reality is it caused me to live out of my RV for a month. It also forced me to keep my household items in storage an extra month. Second blinds were written into my contract but did not get installed till after I moved in. I had to take time off from work trot them to finish something that should have been done before I moved in. Third is my front door was wrapped and was leaving a half inch gap between the ...
Bloomfield Homes responded:
We appreciate your feedback, Robert, and apologize for any issues throughout your home building experience. We are always looking for ways to improve our buyers experience. Visit our warranty page and fill out the request form for any warranty issues, and someone will contact you. We are pleased to hear your like your house and hope all issues get resolved. Wishing you many joy-filled years in your Bloomfield home! ...
Total Score 2
Quality 3
Trustworthiness 4
Value 3
Responsiveness 3
Too many issues for a new build
- Anonymous
- Verified HomeBuyer
- September 17, 2025
- Godley, TX
We bought a home that had been finished for approximately 8 months. The list of major things that were wrong with the house upon the walkthrough were way too numerous given the length of time there was available to fix things. Leaking sprinklers, windows are not evenly set, gaps in the floor, holes in the floor, air vents hanging from the ceiling and the list goes on. Bloomfield was slow to fix the issues until a lengthy email was sent about all of the issues and referring to the house in a negative manner. We will never buy another Bloomfield home.
Bloomfield Homes responded:
We’re very sorry to hear about your experience. We’d like to look into this further and make it right. Please share your name, address, and phone number, or reach out directly to Mike McCord at 972-877-1508 or mikemccord@bloomfieldhomes.net.
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Can't get my name right
- Roland II B.
- Verified HomeBuyer
- August 13, 2025
- Godley, TX
Started with one good sales agent, the agent then left and was replaced by a terrible one. Never would I imagine you would have to pull teeth to buy a house in a market where inventory is sitting vacant. The agent made the whole process annoying and terrible and still never met the agent given the agent was on vacation, again, the day I picked up my keys. Still have my name wrong and get contacts from people looking for someone that doesn't live here, thanks for that fun conversation with every one of the waranty people. I can only hope the commission went to the people that actually did the ...
Bloomfield Homes responded:
Thank you for bringing this to our attention, Roland, and we’re sorry your experience wasn’t better. We’ll address this internally and work to improve.
Total Score 2
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Wow
- Annette Marie F.
- Verified HomeBuyer
- March 05, 2025
- Midlothian, TX
Well, first of all the house was not professionally cleaned. I know I was out of state, but the Home Builder should have caught a lot of these problems. I've had to have warranty work fixed and I have an issue with having so many floor tiles to be replaced. Also, my two bathrooms need to be re-grouted and for being a new home they should've been grouted correctly the first time. I also have a window in my master bathroom that the windowsill is not finished so the workmanship is not there for me.
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Disappointing Experience with Bloomfield Homes
- Anonymous
- Verified HomeBuyer
- March 31, 2024
- DeSoto, TX
From start to finish, the lack of communication and poor customer service were glaring issues that made the entire process frustrating and stressful. First and foremost, the communication from Bloomfield Homes was abysmal. There were countless instances where I had to follow up multiple times to get any updates on the progress of my home. Simple questions often went unanswered for days or even weeks, leaving me in the dark about important decisions and timelines. Furthermore, when I did manage to get in touch with someone, the customer service was consistently subpar. Responses were often ...
Bloomfield Homes responded:
Hi, I'm so glad you shared your experience with us so that we can do better next time. We sincerely apologize for your lackluster experience and I have reached out to our team in Daniel Farm to let them know. We will strive to do better going forward. Our hope is that you have many wonderful, happy years in your Bloomfield Home. Please reach out to our warranty department with any issues by visiting this link and filling out the form. https://www.bloomfieldhomes.com/warranty/ ...
Total Score 2
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Buying new home
- Anonymous
- Verified HomeBuyer
- March 20, 2024
- Wylie, TX
We had a lot of issues before closing and builder was VERY slow with fixing them. We had to push closing date, because only half of the issues have been fixed.
Total Score 2
Quality 2
Trustworthiness 3
Value 2
Responsiveness 1
Very disappointing experience
- Fiona S.
- Verified HomeBuyer
- January 23, 2024
- DeSoto, TX
Seller was great. I had lots of issues with the builder about not addressing issues I brought up during construction and prior to closing that were supposed to have been resolved. Whenever I reach out for an issue I got the feeling that he was irritated with my requests despite me having no irritation in paying the money for the house. This was a transaction - I pay and you deliver the goods as promised. Bloomfield did not keep their part as I am still dealing with repairs which is very inconveniencing as I have to adjust my work schedule. I have been very disappointed with this process ...
Total Score 2
Quality 2
Trustworthiness 1
Value 3
Responsiveness 2
Not Satisfied for the price we paid
- Goutham Krishna P.
- Verified HomeBuyer
- July 11, 2023
- McKinney, TX
Not satisfied for the money we paid to purchase
Bloomfield Homes responded:
Goutham, we hate to hear you are not satisfied with your new home. Please let us know if there's anything our team can do by submitting a warranty request on our website if you have any outstanding items needing to be addressed. We hope you will be satisfied with your new home and wish you the best in your new community. ...
Total Score 2
Quality 2
Trustworthiness 3
Value 2
Responsiveness 4
Needs improvement in communication and customer experience
- Ronnie P.
- Verified HomeBuyer
- April 25, 2023
- Venus, TX
Construction manager was let go during the build process and we were never told. We had to continually ask for a status. Once we closed we didn’t receive a welcome package. We had to ask how does warranty service does work. We were never told Ranger offered free automation. Every time we asked questions we were made to feel like we were a burden on them. Once we moved in we were unaware there was a small gas leak in the fireplace. All the network jacks we had requested were installed with phone jacks. When we brought it up to warranty service guy he rejected it because he said it would cost ...
Bloomfield Homes responded:
Ronnie, we apologize for any issues or lack of communication throughout your build process. We also appreciate your patience after the project manager change. If you have any items still needing to be addressed, please fill out the warranty request form on our website. I know you have spoken with a VP, and we are glad to hear the issue was resolved. We wish you many happy years in your new home. ...
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
The work is not neat, lot of pending works
- Anonymous
- Verified HomeBuyer
- April 04, 2023
- Anna, TX
there is lot of pending works when were not completed when the house was handed over to us.
Bloomfield Homes responded:
We appreciate your response, and apologize for any issues or unresolved items. We strive to provide a quality warranty experience so please fill out the warranty request form on our website if you have not done so already and our team at West Crossing will get back to you. We appreciate your patience. ...
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 4
definitely not recommend Bloomfield unless there's no other option
- Anonymous
- Verified HomeBuyer
- March 02, 2023
- Melissa, TX
definitely not recommend Bloomfield unless there's no other option
Bloomfield Homes responded:
I do apologize that this was your experience. It would be very helpful if you could email our warranty department with specific feedback so we can improve in the future. You may also call our corporate office and speak to Scott Masters. His number is 972-975-7559.
Total Score 2
Quality 4
Trustworthiness 2
Value 3
Responsiveness 2
Buyer
- Elbery Glenn F.
- Verified HomeBuyer
- February 18, 2023
- Red Oak, TX
Customer service is practically non-existent. Sales person is great, but everyone else was poor; particularly the person who did the walk-through with me.
Bloomfield Homes responded:
We apologize for any issues during your build or walk through. If you wish to speak with someone from our corporate office about these issues, please contact Director of Sales, Paul Conedera, at 214-493-8152. We hope you enjoy many years in your new home.
Total Score 2
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
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