Bloomfield Homes Reviews in Dallas, TX

There were a few hiccups throughout the home buying and build of our home. They were taken care of eventually, but after moving in we discovered the rushed low quality workmanship that went into repairs and all around build of our home. Window height is not consistent and not sealed fully. Overspray of paint and stain in front and back porch. It is evident that a “good enough, hurry and get it done” mentality was used in building our home.

My wife and I purchased a Bloomfield home in Melissa, TX. The experience from the sales office to the design appointment was wonderful. Once we broke ground and began construction is when we started seeing things. Specifically, during construction, there was one area that was not framed correctly according to the blueprints. We mentioned this as soon as we noticed it in October of 2020 to our project manager Sam. He said this will get corrected at a later time. Weeks go by, and no resolution. Finally, they do a little work around, but it still looks terrible. We closed on the house in March of 2021. After countless texts and calls to Sam and corporate, we finally got them to reframe the area. This would’ve been an extremely easy fix if it was addressed initially in October. We were told by Sam that the architects don’t think about the people in the field when drawing plans. He said each framing crew puts their own “touch” on the plan. Finally, we just got all of this taken care of. Other than that, process was smooth and we love our home. ... More

Great home, just issues found prior to closing still not being addressed.

Love the layout of the house. as I am the lady of the house. I wish guest beth room cabinet should have least some drawers and Shelves. little thinks to make more useful for dally leaving easier. even it cost more people will love .and pay.

I would love to have all of my new home buyer issues addressed before my one year timeframe lapses. I love my home but when lights don’t work, doors won’t stay closed and alarm system malfunctions with poor customer service response I cannot leave a positive response. Would like for this not to be my case. Please help!!

Inferior cabinets poor design with age may have major problems. Inferior dishwasher. House built on sloop which makes it difficult to use side yard access. There are two gates one on each side of house, but the air conditioning unit one one side of house prevents access to yard. Some electrical outlets placed wrong in bedrooms. Master bed room tub too small for a tall person. don't understand why they install base boards and door casings before floors. Then they put a lot of caulk under base boards. That look dosent look professional and unfinished. Why not put the floors down first then base boards and no caulk. I wouldn't mind working for them I would do my best to get these changes fixed right on each build. No problem at all with sales he was top notch and knew his product. Professionel all the time. ... More

I have a lot of little issues that are taking multiple visits to resolve or are not getting resolved at all.

Tommy was my sales rep in the Treesfarm phase (Desoto TX) and he was horrible. He was rarely available, made a critical mistake with my paper work, and a flat out liar. He constantly boasted about how my home was his 7th sale that week. He was fortunate because this subdivision just happens to be about 50k to 70k cheaper with double the land than any of the other phases in the vicinity. Therefore he felt like he didn't have to do any real work. I'm a home inspector and I have inspected at least 300 plus Bloomfield Homes in my career. This is the reason I purchased. I love what I've seen and other phases. But Tommy is the worst. He needs to be held accountable. And I will definitely be making a call to the corporate office. ... More

Make sure you know exactly. What color you won't inside and outside your house done, Because they will not change the color later. Be certain on what you want done up front., Because there will be no changes later.

Great experience I really liked working with John

The 3rd party contractors were sloppy. There didn’t seem to be much care of respect for the property they worked on. Sod was not laid the best. Paint was literally everywhere from door to door. Gouges in the floors. Stains in my sink and tubs. Kitchen counter tops were stained. For such high cost high quality homes, the 3rd party contractors should be better. The lack of wi-fi capable products in 2022 is also a bit shocking. There should be at the very least an option to install smart devices without having to be restricted to one company.

We were not able to get upgrades we requested. Slab was poured early for plumbing requests. We did not have walk-thru prior to sheetrock installation and some outlets were no in our preferred locations. At times some frustration having appointments delayed or rescheduled. If not for a sound deal and some resolutions made, this rating would be less.

Buy Bloomfield if you want. I won’t buy another or recommend. Over priced and cheap material used. No back on cabinets. MDF trim is garbage. Cheap water stops with pex hanging out of the wall. No pre-drywall walk. I brought up issues they were corrected after the house was finished. They cut holes in the walls to fix the issues I brought up at framing stage. I’ve owned DR Horton and Gehan homes to me this was a step down on quality and customer service. Had a home Inspector come out half the items weren’t connected. He couldn’t finish his inspection. I wonder how this house closed for finals with the City with all the parts missing. I’ve never done the blue tape punch walk, and the final orientation on the same day. This guy wanted to go on vacation and was in a hurry. I don’t think Bloomfield hires the right people to watch over these construction managers for quality control. They also built a house same plan as mine except 11/2 story right next to mine with the same exterior paint. I’ve also been looking at trash that’s been sitting there on the corner by a dead end street months before I even bought this house. It’s still there today. They don’t clean up their neighborhood very well. This review probably will never be seen. Thanks ... More

I chose the Caraway plan, which is a lovely, spacious floor plan. The bedroom sizes are nice. My building process was a bumpy and unorganized first few months with the initial two community managers. Once Matt came onboard, communication was clear and consistent, he immediately cleared up all of the confusion in my documentation and I felt much more confident about the process going forward. The builder was not closely involved in overseeing the contractors work. There were items pending for weeks that could have been resolved much earlier and prevented the delay in my closing. Work that was done very poorly, sloppy even, was primarily the wall texturizing and painting. Upon multiple request fixes were completely but that shouldn't happen. Another disappointing discovery are the cabinets. They are the cheap particle board type, not wood. For the cost of the home, I expected better. You should know that you also can't paint them either because of the material, they'll swell; so, choose your color wisely. ... More

Overall, the home was here as we agreed, but there a lot of things that could have been done better. Issue: Certain things were decided for us that could have taken our input. Discussion: While this is not a total custom build, a few preferences decisions could have been requested to make the experience better. For example, the builders mistakenly put an outlet on our fire place. Mistakes happen, which is okay, but they could have asked us if we wanted it or not. Instead, they just left it there and wired the entire living area through it. Recommendation: Indy should pose more questions throughout the process. Issue: Indy failed to communicate where the gas lines were in the neighborhood Discussion: In the model home, we saw a gas stove and found it that it only came with the deluxe kitchen. So we added a deluxe kitchen thinking we would get a gas stove only to find out a week before closing we don't have gas. Recommendation: Clearly communicate where the gasoline are so that buyers know what their investment consist of. Issue: Indy does not use her assistant Discussion: it seems as if Indy is the only one who knows anything. The assistants are not trained or informed on the process. Recommendation: Indy needs time to train her team so that they provide value to the process. Issue: There is not a deliberate effort to strive for EXCELLENCE. Discussion: The home is built with the EXPECTATION that several things will be wrong, instead of trying to get things right the first time. I am sure this is simply part of the business model, but that should be communicated early on. Issue: Out of state home buyers Discussion: We were out of state home buyers and was not able to be here for the entire process. Other home builders have several meetings with owners to ensure things are build to the desires. Bloomfield did not have ANY meetings between us selecting upgrades and the walk through. That should not be the case. The entire process takes about 10-12 months so things could change from the start to closing. Recommendation: (1) Bloomfield should have at least two more meetings before the foundation is poured and before dry Wall goes up. Recommendation: (2) if you are out of state, You need someone who really knows your house to check up on everything on a weekly basis. High Point: Home Warranty Discussion: It is EXCELLENT!!! But it has to be because the house is not built to be excellent. David even allowed me to use it just to get someone to come out to look at our grass. Thanks David. Recommendation: Use the home warranty for everything. High Point: Indy allowing Disabled Veterans Benefit Discussion: My favorite interaction with Indy is when she ensured that I got all the savings because I was a veteran. I'm not sure what authority she has, but everything went according to what she said. Thank you Indy. 3 of 5 stars. No one is unprofessional, but at the same time, things could be so much better if customer service was the goal. ... More

Overall the experience has been just okay. There were a number of issues brought up during our walkthrough that are still unresolved after 10 weeks of living in our home. Promised due dates continue to be missed.

I was not intimated about the transition of hardware, the time i signed the house and then there was transition and i got a house with some new and some old hardwares with different colour combinations. I asked them to replace to any of the one alike combinations but i got a very good response saying that we can’t do anything its “corporate decision” Apart from this mismatch, pretty satisfied with the overall construction and the quality.

I do not wish to do so at this time.

Bloomfield has nice design options and homes at reasonable pricing, but they charge for almost everything to upgrade. We’re happy with our home but found a lot of issues with the details and workmanship. They are responsive and try to solve the problems however. I would say they are an average builder from my experience. Probably wouldn’t not use them again if I had the choice.

I wish someone would have fully explained that there is three years of home automation service included with the purchase. The home automation company began calling me on my way home from closing and was very pushy making me think they were just another salesman. Warranty department needs improvement. I called in a warranty issue on December 4 and was never contacted by the subcontractor. Almost a month went by and I had to contact the subcontractor and begin the process with them. I specifically asked Bloomfield if the A/C units were conventional units or heat pumps and was told they were conventional. Wrong answer. They are heat pumps. ... More

Chris and Brandon were great to work with. Some materials Bloomfield uses are not equal in quality to the price of the home.

My overall experience in building with Bloomfield Homes was just okay nothing to rave about. Communication from the builders was not proactive and the overall quality of materials and workmanship is below expectations. When selecting upgrades, It's important to keep in mind that you paying for the aesthetics not the aesthetics, quality material, and quality workmanship. For example, selecting shaker cabinets and the premium kitchen upgrade came with visible nail holes, rail hardware that doesn't support the drawers, and dinged-up drawers. We are also still trying to clean up residual gunk that was left on our upgraded tile floors... During the final walk-through, we were constantly reminded that those items were just “cosmetic” issues and that would be fixed... ... More

The house is very nice whoever did the yard did a terrible job. The slope in the back yard is huge, there is missing sod and very uneven. I would be embarrassed to claim the workmanship.

1. Mailbox keys were lost and took 4 weeks to get resolved. 2. Trim on kitchen island was not adhered and came off. Hoffman came and repaired. 3. Drawer on kitchen island is hard to close. Hoffman came and repaired but I don't believe the fix will last. 4. Cabinets have scuff marks that were supposed to be repaired by contractor but did not happen. 5. Was supposed to receive a paint and trim touchup kit but that did not happen. 6. Utilized Guardian security which is recommended by Bloomfield and was told some of the security features do not work with the dimmer switch installed on the front porch and should be replaced with a rocker switch but this is not covered by warranty. 7. Fence in front of AC unit should have an access gate. If there is an issue. a repair tech will have to walk completely around the house on hazardous sloped landscape. ... More

My home buying experience was not how I thought it would be.after we closed and moved in we found a lot of things that needed to be addressed.but should have been addressed before we moved in.we are still finding things that needs to be addressed.they are being addressed but slowly. It’s just that a home that cost this much money for us everything inside and out should have been more on point. I know some things might be found,but not this much.