Bloomfield Homes Reviews in Dallas, TX

Overall, the home was here as we agreed, but there a lot of things that could have been done better. Issue: Certain things were decided for us that could have taken our input. Discussion: While this is not a total custom build, a few preferences decisions could have been requested to make the experience better. For example, the builders mistakenly put an outlet on our fire place. Mistakes happen, which is okay, but they could have asked us if we wanted it or not. Instead, they just left it there and wired the entire living area through it. Recommendation: Indy should pose more questions throughout the process. Issue: Indy failed to communicate where the gas lines were in the neighborhood Discussion: In the model home, we saw a gas stove and found it that it only came with the deluxe kitchen. So we added a deluxe kitchen thinking we would get a gas stove only to find out a week before closing we don't have gas. Recommendation: Clearly communicate where the gasoline are so that buyers know what their investment consist of. Issue: Indy does not use her assistant Discussion: it seems as if Indy is the only one who knows anything. The assistants are not trained or informed on the process. Recommendation: Indy needs time to train her team so that they provide value to the process. Issue: There is not a deliberate effort to strive for EXCELLENCE. Discussion: The home is built with the EXPECTATION that several things will be wrong, instead of trying to get things right the first time. I am sure this is simply part of the business model, but that should be communicated early on. Issue: Out of state home buyers Discussion: We were out of state home buyers and was not able to be here for the entire process. Other home builders have several meetings with owners to ensure things are build to the desires. Bloomfield did not have ANY meetings between us selecting upgrades and the walk through. That should not be the case. The entire process takes about 10-12 months so things could change from the start to closing. Recommendation: (1) Bloomfield should have at least two more meetings before the foundation is poured and before dry Wall goes up. Recommendation: (2) if you are out of state, You need someone who really knows your house to check up on everything on a weekly basis. High Point: Home Warranty Discussion: It is EXCELLENT!!! But it has to be because the house is not built to be excellent. David even allowed me to use it just to get someone to come out to look at our grass. Thanks David. Recommendation: Use the home warranty for everything. High Point: Indy allowing Disabled Veterans Benefit Discussion: My favorite interaction with Indy is when she ensured that I got all the savings because I was a veteran. I'm not sure what authority she has, but everything went according to what she said. Thank you Indy. 3 of 5 stars. No one is unprofessional, but at the same time, things could be so much better if customer service was the goal. ... More

Trent, Francis and Joanna provided an outstanding team that always performed in a highly professional manner. Frances and Joanna communicated with us on every step of the way. We selected many finishes and details and made changes as necessary and they never blinked an eye. As the construction progressed, we were always kept up to date and any changes or interruptions were fully explained. Weather did cause us some delays but we just kept moving on. It was a pleasure working with Trent on the final inspections and processes and always felt that he was making the best result for us. Thanks to all involved for a great job. ... More

First time home buyer, and I feel like I was sold a dud. Warranty claims take forever to process.

I purchased a Bloomfield home in the Arrow Brooke community in Aubrey/Little Elm, based on the online pictures and the schools mentioned by the project office. However, the home is quite different from what was shown in the pictures—for instance, there is no fireplace—and the school districts are different from what was advertised, which feels misleading. I'm now struggling with the inconvenience of commuting 5 miles to send my kids to school.

Mandy is a great representative for Bloomfield. She was never too busy to answer our simplest questions and Rob has been there since completion to help us understand our new home and walk us through even the smallest issue. Thank you.

We got a newly built home from Bloomfield in Timberbrook. The process was smooth and stress free while dealing with our representative, Michael Herzog. We talked initially about what our needs were and we had nice options made available to consider. Michael was always quick to respond to questions or concerns, and he was genuinely engaging during the entire process. The home has been a nice living space that we will enjoy for years to come. I would highly recommend a Bloomfield home to anyone considering new construction or an existing home.

Our sales and the general contractor were awesome. They both main sure we understood the process. They made sure we felt comfortable asking questions! They also made time to discuss any issues and concerns that came about! The preferred lender provided an exceptional experience for us as we were first time home buyers!

Jacques made us feel comfortable during the process. He was helpful and kind. We wanted a house closer to our family and he was able to make that happen for us. Jacques is truly a blessing to us and I’m sure to more people. Anthony the builder was very helpful as well, he walked us through the new house and ensured to cover all the details possible. We highly recommend Bloomfield if you’re looking for a new home.

The process was super easy!! Everyone was really helpful and kind. Our house is absolutely beautiful and we love it !!!

Steve was so easy to work with. He was a man of his word throughout the entire process and worked with my family to ensure that we got a great deal on our dream home. He said early in the process that he would be able to provide us a better deal than any other builder in the neighborhood and in the end, after we shopped around, he was right. He beat the other deals we had on the table.

Stewart was absolutely THE BEST! If you’re not sure about home buying, he will eliminate all doubt. He was available for all questions and helped me tremendously throughout my buying process. I couldn’t have done this without him. Thank you Stewart.

Overall, the process is smooth and Bloomfield is pretty accommodating. You get a good quality home at or slightly above market value. Bloomfield needs improvement with the quality of some of their finished work. They have a “good enough” mindset and are ok with finished work not being quite right. Some of their subs do a great job and others are pretty bad. It’s the luck of the draw on who shows up to work on your house that day. A lot of the workers drink on the job which affects the quality of their work. There needs to be more oversight to help alleviate these issues. The office staff is friendly and they do the best they can to help. They are always available to answer questions and genuinely seem like they care. However, the left hand doesn’t always know what the right hand is doing and they are not on the same page. The design center needs to be revamped. The small room with tiny samples does not really give you a good idea on how things will come together. ... More

Stuart made my buying experience Very pleasurable. John has addressed every and any concerns in a professional and timely manner.

The allure of the home was that in the neighborhood there were various elevations. The homes were built in different styles versus cookie cutter homes. I love the bar, atty of different stone and brick combinations in the elevations floor plans. Unfortunately; I discovered lots of defects some have been properly repaired in a few. I’m still waiting on. When I did my exterior walk on the home, I don’t recall seeing the hairline cracks on both sides of the home. When I moved in, I noticed the cracks had been filled in with some type of silicone. I will give home some more time to settle and would like exterior cracks to be replaced with brick. A used faucet was put on the kitchen sink and outdoors a couple of weeks after they moved in a Spicket knob broke off, and I had to shut off my water. The plumber came out. Mason has been great with communicating and getting contractors out to repair some of the things, but I don’t know who knew about the cracks but someone did because they were repaired with silicone. Thank you for this opportunity for me to give feedback! ... More

Steve was great and very knowledgabe. Tamara, that worked with us to pick out all of our options and styles was fantastic, and Shaun the project manager was so deatail oriented and made sure everything wes perfect. I cannot recommend this team enough

We love our Bloomfield home, the Quality, the price, and the community make this a forever home. We LOVE it here.

Our Sales Representative (Sara) was outstanding from start to finish. I can honestly say, she was instrumental in our decision to purchase a Bloomfield home. Her level of expertise and willingness to listen to us and incorporate our preferences in the design process made for a wonderful experience. She even kept us within the budget by giving us alternate ideas, often better than what we initially wanted. Our builder (Jeff) was equally outstanding. His vast experience gave us confidence from the very start, that we would have a quality built home when it was completed, and we did!! Jeff addressed all of our concerns with a sense of urgency and his team of contractors and their crews were professionals that had a sense of pride in their work. As a Realtor, I have worked with many different new construction companies throughout the Metroplex. I can honestly say the Bloomfield Terracina team is OUTSTANDING!!! ... More

Very quick build after breaking ground. Construction manager and sales team were very knowledgeable and eager to help.

Great experience, The builder was very helpful .. showed me how things work in very happy

The best part of buying from Bloomfield was getting to meet Sara and her staff. They made the process easy to follow and you could take what they said to the bank. Every step was explained and made as enjoyable as possible. No gimmicks, no hard sell, no bs. Great people and a great experience.

Overall the experience has been just okay. There were a number of issues brought up during our walkthrough that are still unresolved after 10 weeks of living in our home. Promised due dates continue to be missed.

Mandy was fantastic to work with. She was always helpful and had a smile on her face the many times we visited the model to measure and ask numerous questions. Scott was also wonderful. He addressed any of our building concerns promptly. It was a smooth process from beginning to end. Would highly recommend Bloomfield.

Peter at Bloomfield was helping me find the right home in Proper for months. He was kind, patient, and knowledgeable. So grateful to him and love my new home!

Very professional and thorough sales staff as well as Construction Mgr and his responsiveness to our request and inquiries. Jim

Builder and Selling Agents were helpful throughout the process.