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Centex Homes Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About Centex Homes.

Read all 122 verified reviews from homeowners that built a new home with Centex Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Centex Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.5 out of 5 stars in Phoenix-Mesa Area

122 Reviews in Phoenix-Mesa Area

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.3

Centex Homes in Phoenix-Mesa Area

View Homes

Customer Reviews

Mario

  • Mario I.
  • Verified HomeBuyer
  • December 07, 2022
  • Buckeye, AZ

This company was just ausome everything was just great. Our house is beautiful. We are so happy we bought a home with centex.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes in 2022 Maricopa

  • Darnell M.
  • Verified HomeBuyer
  • November 10, 2022
  • Maricopa, AZ

Overall the craftsmanship is good. The time it took them to finish was appropriate and on time. Small blemishes but I'm not that picky. But I can see them needing to get this right in the future.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Love the home so far:)

  • Benita F.
  • Verified HomeBuyer
  • November 08, 2022
  • TOLLESON, AZ

My experience to buying my first home was a breeze. Centex homes worked with me so well to insure that I got to my final step of getting my keys. I love the home and I’m enjoying its comfort. Def would recommend Centex for anyone who is in the process of buying a home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Great experience

  • Vernicia l.
  • Verified HomeBuyer
  • November 03, 2022
  • TOLLESON, AZ

Every one was so nice to me and my husband. They answered all our questions and concerns.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte

  • Victor E.
  • Verified HomeBuyer
  • October 06, 2022
  • TOLLESON, AZ

Waiting almost 3 months for minor repairs, I think that’s long enough!

Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address. ...

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Used car salesmen

  • Marcus A.
  • Verified HomeBuyer
  • October 05, 2022
  • TOLLESON, AZ

They only do the bare minimum and no follow up on issues.

Centex Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. centexhomes

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Mpoyi

  • Brighton M.
  • Verified HomeBuyer
  • October 05, 2022
  • TOLLESON, AZ

Very Nice and beautiful home quality

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Tyler was great and handled all matters in a timely manner

  • Linda A.
  • Verified HomeBuyer
  • September 18, 2022
  • Maricopa, AZ

Love our new home except the out of proportion fridge

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

God is so good and faithful.

  • Alisha C.
  • Verified HomeBuyer
  • August 30, 2022
  • Buckeye, AZ

We love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home buying made painless

  • Michael J.
  • Verified HomeBuyer
  • August 30, 2022
  • Buckeye, AZ

We moved from California, buying homes in California is like amputating your leg, unbearable pain and suffering. Buying a home from pulte centex was the best experience a home buyer could have. It was like sailing a boat, Steady as she goes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great updates but very little response to fix tickets.

  • Anthony S.
  • Verified HomeBuyer
  • July 31, 2022
  • TOLLESON, AZ

The process of the house being built was great. Got constant updates as it was growing to become the amazing house I live in. As far as after move in with minor things that we submitted a repair ticket for online we have had very little response to get things taken care of (cabinets fixed, replacement fridge, drywall bubbling, etc.)

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 2

Centex Homes - I’ve had a few surveys done at the home for different upgrades

  • Jacob F.
  • Verified HomeBuyer
  • July 27, 2022
  • Buckeye, AZ

I’ve had a few surveys done at the home for different upgrades we’ve put in, all the surveys remarked at how impressed they were at the quality of work done. Compared to other builders in town they stated the centex home really stood out.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - my experience with centex is great from start to finish

  • Miguel P.
  • Verified HomeBuyer
  • July 12, 2022
  • Maricopa, AZ

my experience with centex is great from start to finish

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - The team at Sales Office and Loan consultants are extremely professional.

  • Phuong H.
  • Verified HomeBuyer
  • July 05, 2022
  • Maricopa, AZ

The team at Sales Office and Loan consultants are extremely professional. They guided me through all obstacles and got my loan approved quick. Highly reccommended and definitely buying home from Pulte again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great builder, would buy again.

  • David T.
  • Verified HomeBuyer
  • July 05, 2022
  • TOLLESON, AZ

Okay, I don't exactly go buying homes on a regular basis, but if I did, I'd buy from Centex/Pulte again. My experience with the Centex team before, during, and after the home purchase has been stellar. All their various subsidiaries, from insurance to underwriting have been great to work with. They've been very responsive to my questions. The quality of the home has met my expectations of a new build and the warranties that are included are fair and reasonable. I have zero complaints.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - During the house walkthrough is important to check everything

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2022
  • Maricopa, AZ

During the house walkthrough is important to check everything with a magnifier glass, we still finding irregularities in the house, broken features. Repairs might take a while.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

Centex Homes - We have had water leaking in our ceiling initially they sent

  • Jill A.
  • Verified HomeBuyer
  • July 05, 2022
  • Maricopa, AZ

We have had water leaking in our ceiling initially they sent someone out right away but now can’t reach them to fix the drywall damage. We have barely been in our new home for a month and have already had a few issues. Not very happy with them not getting back to us in a timely manner.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

Stress free and fast!

  • Staci O.
  • Verified HomeBuyer
  • June 09, 2022
  • Maricopa, AZ

The entire home buying experience was fast and simple! From the sales team to the building manager, I was kept afloat on every aspect of the home building process. Any questions that I had were answered in a timely manner. Great experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Frustrating Homebuying Experience

  • Corey W.
  • Verified HomeBuyer
  • June 03, 2022
  • Maricopa, AZ

I was hoping that frustrations during my closing period would improve, but it has gotten worse. Now that I am in the home, I am noticing cut corners and serious shortcuts taken with things like the electrical. The build team seems to not want to deal with me, passing me off to the Pulte service team, who I have called four times in the last two weeks without any followup from the local agent I need to speak to. Every time I pull back a layer of this home, I seem to find a new issue, which is a very bad feeling to have. Sorely disappointed and quickly developing a case of buyer's remorse.

Centex Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com com with a brief description of your concerns and your address if you'd like to discuss this further centexhomes

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Centex Homes - Overall it was a quick and smooth process.

  • Orlando M.
  • Verified HomeBuyer
  • May 11, 2022
  • Maricopa, AZ

Overall it was a quick and smooth process. Team (everyone) was so responsive when I had any doubt. The house was completed on time and we closed as planned.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall

  • Jace S.
  • Verified HomeBuyer
  • May 04, 2022
  • Maricopa, AZ

The staff is very friendly. The houses are good quality for the price being asked. Quick responses in any questions you may have during your home buying process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

home still missing parts

  • Alexis O.
  • Verified HomeBuyer
  • April 19, 2022
  • Maricopa, AZ

There are decent homes here.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Good, but lacking in the quality

  • Scott E.
  • Verified HomeBuyer
  • April 06, 2022
  • Maricopa, AZ

Our home is great, but there are some issues with the quality. Drywall and paint were damaged and supposed to be repaired prior to moving in. We are 6 weeks later and still haven't heard back on when to expect them. We are still waiting for 4 trades to come and finish repairs that should have been done prior to closing. The warranty department takes weeks to get back to you. Just be aware that you will have to keep on them.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 1

bad closing experience

  • Ajay K.
  • Verified HomeBuyer
  • March 09, 2022
  • Maricopa, AZ

Forced closing prior to home being fully built. Builder unwilling to postpone closing buy two days so that I could have an inspection done on a home which was built, instead had to do inspection on home with no gas lines, holes in stucco, unfinished bathroom, etc.. Will never do business with Pulte or Centex again

Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. centexhomes

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 2

Great home and layout

  • Thomas L.
  • Verified HomeBuyer
  • March 09, 2022
  • Maricopa, AZ

Love the home and builder quality,we wish the home came with a shower door, and wish it had a water softener loop hookup Also an option for gas stove and dryer.but glad we bought and pulse incentives were nice

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5