Centex Homes Reviews in Raleigh Durham Chapel Hill, NC

It’s a great community

Building a hime comes with its own challenges. Sales and site managers were very informative. Quality of flooring products at base choices could be better.

overall very satisfied with the purchase.

We really enjoyed working with Michael our building manager and Chad our sales agent, great and knowledgeable folks. Overall high quality home with some slight material & workmanship concerns, as an example a roof leak in our first days in the house. Minimal and rather sickly looking landscaping plants and sod add to the lower rating on workmanship and materials. The sod laying was pretty bad.

Sales and Customer service are really great. We enjoyed the entire experience with Centex

They have spacious floor plans , I like that part . But I feel materials are not so strong . Could be more better .

Home is good but having some issues with the brand new appliance (washer)

Good materials and service

Everything is OK except landscaping. The landscaping contractor did a terrible job ! There are a lot of deep areas and many many of pot holes in the yard ! The whole neighborhood has the same issue ! Centex should send the landscaping team to redo what they did not perform right at the first time, people might sue Centex when they get hurt by stepping in these pot holes ! Please fix this problem for everyone in this community.

Home buying process was smooth and timely. I would recommend centex homes to everyone looking to buy a new home.

Building manager was exceptional, very responsive and professional. Building quality- some aspects were rushed. Painters were terrible. Caulk seal of crown molding is sloppy and already starting to separate. Choice of dishwasher is poor due to quality of its functioning as well as overall look.

Customer service is okay, construction is not good.

Great location in the RTP Area (North Carolina). Closing was delayed by 2 months, Building process was rushed. Fortunately the Field Manager Duane has been very helpful in addressing the issues.

Centex is a good builder. We had a very good experience. The field manager was very good with his responses.

Centex builds a solid house. There were problems, some major, due to a disconnect between sales and the build teams. However, wherever there was a problem the Centex team fixed it without batting an eye. These are good people who stand behind their products.

The sales team is amazing and spot on. The mortgage process was the easiest I've ever experienced. The actual move in was a bit bumpy, but the builder made everything right.

The quality is not that great. For e.g. the door between garage and entrance to the room had a gap at the bottom and same as in the front entrance door.

Beautiful home. Thankful to have a home to move into. Would like a larger yard.

I bought the home in Centex. Staff is friendly but sometimes give false promises and ask for excuse. Home buying process is smooth but quality of the construction is not that great. I experience lot of wear and tear after my house closing which I didn’t expected. Quality was highly compromised.

There is a delay in resolving the issues and also the house was not completed at the time of closing

Definitely builder grade. No sound proofing at all. Insulation is sub par. I can hear a person sigh in the next room. The use of flat paint is standard but it shows every mark, hand touch etc. The carpet and padding is sad and low quality. The land grading and drainage is actually horrible. Landscaping is a joke. But the price was fair in this market. I could have gone somewhere else but needed a ranch with decent sq footage. And the people at Centex were super nice. Note that Pulte Mortgage will not service your loan and they sell it to Fannie Mae who gives it to Loan Care who is one of the worst in the industry, according to all I read. ... More

Accurate time for closing

Diandra was fantastic and reliable

The home buying experience went well but the issues highlighted in my engineer’s pre closing inspection were not all addressed when we were told that they had been corrected, When we did the post closing walk through the condition of the floors was disgusting also the windows had not been cleaned. My summation is Centex could and should pay more attention to the condition of the home before turning it over to the purchaser this experience has not given us any faith in anything a Centex representative says.

A measure of a builder's success is the threshold between craftsmanship and time. Craftmanship is the detail quality of work, and time is the cost of building it. When time takes precedence over craftmanship, the outcome is loss of customer confidence, extended costs, and future revenue losses. Details matter.