What Homeowners Have to Say About Centex Homes in Wilmington

From the real estate agent to the project manager, every aspect of buying this house was easy and transparent

Project manager Ron is a credit to your organization

Moved in a month ago. Very pleased with everything about our new Centex home. Had a few minor cosmetic issues that have been taken care of quickly.

Ron our field manager was great to work with.

Love our new home and all the features that came with it.

I love my Centex home, it is everything I had hoped for. So far no major issues.

We realize that a newly built house (fast tracked) there are always some problems which are tracked through a punch out list. This is ongoing, as it should be. Several individuals during the purchase of the property have been extremely helpful, and at times now are still a dependable resource. This is not our first house purchase and we expected a more transparent information process, deficiencies are noted and sent up through the proper channels. The problem is the lack of communication from the Project Manager; deficiencies are noted and the Myrtle Beach office tracks and sends a follow up email, but we cannot receive a timeline as to when these repairs are to be made, some have and we are grateful but others are still pending. The biggest cost in time and resources has been an incomplete back yard, this has cost us over $2000.00 and many man hours to take an area from downed trees and stumps to what it is now and should have been completed prior to our move in date. This started with the hiring of a certified surveyor to accurately mark our property lines; prior to our installation of an HOA approved fence. Since the purchased lawn irrigation system was not completed to the property lines, this also has been noted to the Myrtle Beach Office. The ratings given for Trustworthiness and Responsiveness to issues reflect our frustration(s) with the first few months in our new home. I hope that this review enlightens you to our problems; it would be foolish to think that we are the only homeowners experiencing these problems. ... More

Paid almost 300kfor my home for shotty workmanship, from wood trim to painting, no pride work was taken by your contractors, just rushing to get job done

Love the house. Would appreciate if company was more responsive to lingering issues.

Centex Homes responded:
We're sorry our responsiveness hasn't been satisfactory and we appreciate you bringing it to our attention. If there are unresolved issues that we can assist with, you can always reach out to us at socialcare@pultegroup.com. --Sarah ... More

We have only lived in this house 1 month and the ac has already leaked into the ceiling causing drywall damage and mold. The AC was wired wrong and ran 24/7 for a month causing the ac unit to leak and our electricity bill to triple in cost. There was also things promised at closing that never got fixed and the vent in the roof was not sealed causing rain to leak into our attic. We have not had a great experience and would not buy a home from this company again. ... More

Centex Homes responded:
We are so sorry to hear that you have had a negative experience working with us and are dealing with unresolved concerns in your new home. We would like learn more so we can assist appropriately and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS ... More

Not very happy with the total experience. Problems with Pulte mortgage. Builder cancels framing walkthrough 10 minutes before schedule. Nobody could tell me why. Craftsmanship subpar. One month in, sewer backed up, floor cracked, sprinkler pipe burst, surround sound speaker wire not connected, can lights not centered in gathering space, $4,000 sod looks terrible. Disappointed with all the problems in this new home. I don’t recommend Centex ... More

Centex Homes responded:
We are sorry you didn't have a positive experience and are dealing with concerns in your new home. We would be happy to assist if you could please email customersupport@pultegroup.com so our team can be in touch. ^AS ... More