Centex Homes Reviews in Columbus, OH

I know prices are insane for houses right now, but for over four hundred thousand dollars, I would hope to have better quality. Supposed to have my broken window and screen fixed before I moved in, but still haven't done it. Cabinets are all crooked, windows aren't level, and I could go on and on. Just bad quality overall. Too many shortcuts were taken and it shows.

When buying a centex home they have all these extra steps to make you feel like they care and want to make sure the house is perfect for you but it’s all a show. They have 2 walks throughs in my case one after drywall to meet the PM, and another before close. At the initial walk though 3 months prior to closing I brought up some issues with my home and was told it will be taken care of which it never did. Even at pre closing they told me they will fix it yet again and did not. Closed on the house extremely behind schedule almost 3 months behind. Even after everything still dealing with issues.

Overall we had a great experience. We felt the homes were priced perfectly. The communication I had with thenCentex team through the process was helpful and they were there every step of the way. We couldn't be happier!

The purchasing agent was great, the building process was pretty good. After moving in we have had problems with the hvac system, mold, and cabinets pulling off of the walls. The response to those issues has been very mediocre and doesn’t really seem to be much of a priority. The subcontractors especially colonial heating could care less and seem more interested in passing the problem off then really trying to figure out the problem.

Since I bought the house in March, I was told that in April or May they would finish paving the parking lot, installing the stormwater pipes leading to the street, and planting the grass, but it's already June and nothing has been done yet. This is a deficiency in the planning, scheduling, and logistics processes. And also the details or defects that appear inside the house that one discovers after moving in, the response to their repair is very slow and nonexistent. That is, a deficiency in after-sales customer service. I hope this comment serves as constructive criticism so you can implement process improvement techniques in the near future. Thank you for your attention. ... More

Very smooth purchase process. Materials are not premium but are a good value for the price.

We have quite a lot of issues with this new build home And none of them are resolved yet, there isn’t any timeline yet for the fixes First, vinyl floor installation is very poor quality. The work is carried out by RiteRug, which surprised me. We have found a lot of places that short end joints are separated. So when you step on it, it squeaks and falls. Most ridiculous is the explanation of inspection guy from RiteRug. He told me “there is not teeth on the edge of each vinyl plank, they just pieced together”. I knew that is not true. Each vinyl plank bites to each other piece by piece to form a whole floor. It proved that same material is handled by different person, you will get completely different outcome. Second, we closed in December and experienced few weeks extreme cold days right after closing. Then , water pipe was frozen in one of rest room during the low temperature. That is completely unexpected and unacceptable for new build! There must be either insulation problem or plumbing issue. The fix could be hard it depends on the root cause. Last but not least, kitchen countertops has defects in materials they use. They have acknowledged it since first walk through because I fight so hard for it. But as of now they have not changed it yet. The builder has promised to redo the countertops with good materials, I will see how this goes ... More

Absolutely terrible experience. I would never recommend center to anyone. My house was built poorly. I’m still dealing with issues.

Person how helps it's great

Too many could have save me money if they would have let me change some things being done .

Not even 1 month into my new home and multiple drywall and trim issues are occurring as the home is settling I'm a builder by trade and final inspections need tightened up.

Pros: Initially, they impressed us with their professionalism, timely communication, and a comprehensive project plan. The sales team did an excellent job of presenting their portfolio, and their reputation in the industry was a significant factor in our decision to choose them. Structural Integrity: The overall structure of our home appears solid. We haven't encountered any issues with the foundation, walls, or roof, which is crucial for the long-term durability of a house. Cons: Finishing Touches: The most significant issue we encountered was the lack of attention to detail in the finishing touches. Doors crooked, noisy and overloaded HVAC, and wrong connections on the dishwasher machine. ... More

Pulte Mortgage, sales and construction managers were excellent throughout the whole process. The Underwriters were a nightmare. The painters were below average and trim contractors. Everyone else did great work!

Check the quality of the home. 30 days in and we have several issues that are all quality related. For the money our expected value isn’t there. Based on our personal experience I’d say the builder’s reputation does not match up with what we are experiencing. In general we are dissatisfied.

Home is good overall, but there are definitely points of contention that show it was put together in a hurry for a quick turn around. A number of doors have pretty substantial gaps from the trim which is quite frustrating, and any touchups during our walkthrough seemed to be rushed as well. Rather than properly sanding to touch up, it was just painted over and not very well. Many paint drips on trim throughout the house, paint on the carpet in some areas etc. Builder repaired most issues pointed out through walkthrough, but some were answered with "Yeah, I'm not sure there's much we can do about that" ... More

This is the first newly built house for my wife and I and we could not be happier with the construction and quality of the home. This home is built to last and uphold its value over the long term. Working with the Field service team has been a pleasant experience and we are very satisfied with their attention to detail.

The entire team from sales to move-in made it so easy. We had the keys in hand only 3 weeks after we signed; that is the fastest ever for us. Our walk-thru revealed no repairs needed prior to move-in. This is our third Pulte/Centex home purchase and I would highly recommend this builder as being top notch for value.

Purchased a home from Pulte/Centex - 4 months before closing. Craftsmanship was poor in multiple areas at “final walkthrough”. I feel the house should be completely finished with all errors corrected before “final” review. However, 100+ pieces of blue tape were everywhere with defects in cabinetry, warped walls, etc. We were given the “official” closing date 7 days prior to signing documents and receiving keys (moving from 3 hours away with moving trucks). Work to fix all errors didn’t occur in time which caused a chaotic mess and delayed closing. Of course we had our 2 children and full trucks anticipating moving in. I escalated concerns to the corporate office which informed us they would reach out and reimburse us for hotels, moving and other expenses incurred from the official closing date given to us until move in (delayed 5-7 days). Of course, we never heard from him again & ate the costs of Pulte’s error for storage & hotels. To be honest, the 15 days leading to us physically moving was a total nightmare. I would not go through the process again if I could do it over. ... More

Still waiting for electrician to address data port issue. Service ticket placed over a month ago. Baseboards are coming apart from the walls going up the stairs. Seal caulking on granite countertops is peeling.

The buying process from start to finish was a easy smooth process. All questions were answered in a timely manner and the house was completed on time.

Haven’t had a ton of issues with the home yet other than some minor stuff. Never buy a centex home until all items are completed before close. I moved in late January and still have no yard other than mud. I understood that it would not be completed due to weather but was under the impression that those things would be completed in order. They do not move in order and currently houses that closed a couple weeks ago already have yards. On top of that they refuse to give answers on anything.

Easy process from start to finish. Very professional and helpful throughout the whole build process. Glad to have selected Centex/Pulte Homes as my builder!

We love our house! It's beautiful and spacious! We're still waiting for our lawn, driveway, and refrigerator, but they will come, and it will only be more beautiful.

The people make the difference for us.

The team was very supportive in asking questions and ensuring that we had to the information needed to succeed.