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What Homeowners Have to Say About Centex Homes in Columbus

Read the 34 homeowner reviews of Centex Homes's new homes in the Columbus area. Columbus homeowners rated Centex Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3.9 out of 5 stars
in the Columbus area

star-rating

34 Reviews - 3 Communities

5 ★(16)

4 ★(7)

3 ★(4)

2 ★(5)

1 ★(2)

Quality 3.7

Trustworthiness 4

Value 3.9

Responsiveness 3.7

star-rating Centex Homes - Still need to clear for the customer before sighing the contact.I

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 2

  • Basudev P.
  • Blacklick, OH
  • December 12, 2019

Still need to clear for the customer before sighing the contact.I find two different things.

star-rating Frustrated

Quality star-rating 1

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 2

  • Anonymous
  • Pataskala, OH
  • July 31, 2019

Been in the house almost 2 months. Still trying to schedule repairs from before I closed. :(

star-rating Average build quality

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 2

Responsiveness star-rating 3

  • Dekever M.
  • Blacklick, OH
  • May 07, 2019

It’s a nice looking home. Build quality / materials not that great. I wouldn’t go this route again . It’s not a bad home. I’ve learned a lot from this experience

star-rating Centex Homes - My concrete wall need to be fixed but know one shows up, I’m

Quality star-rating 3

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 1

  • Tila A.
  • Pataskala, OH
  • December 10, 2020

My concrete wall need to be fixed but know one shows up, I’m telling them to fixed it and the ceiling paint is bad, my. Backyard is all being crack. I have referred my friends to centex but I’m really upset with the builder. I’m not going to refer my friends and family to this builder . ... More

Centex Homes responded:
We are so sorry to hear that you are having a frustrating time getting your issues addressed. We would like to help and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AH centexhomes ... More

star-rating Fairly disappointed

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 1

  • Fiovi A.
  • Pataskala, OH
  • July 14, 2020

I found some imperfections on my home and I told to the construction management but the issues aren’t fixed yet

Centex Homes responded:
We are so sorry you are experiencing unresolved concerns with your home. Could you please email your address and some additional information to customersupport@pultegroup.com so our team can look into the situation? ^AS centexhomes ... More

star-rating Lack of follow up

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 1

  • Elizabeth T.
  • Delaware, OH
  • May 28, 2019

I will have a hard time recommending Pulte to clients. Very unghapoy sincecosing on my personal home.

Centex Homes responded:
We're so sorry to hear you're unhappy and we'd like to learn more so we can help. Please email us at socialcare@pultegroup.com with your address, contact information, and a brief note about your experience. --Sarah centexhomes ... More

star-rating Concerns.

Quality star-rating 1

Trustworthiness star-rating 2

Value star-rating 1

Responsiveness star-rating 2

  • Clairessa C.
  • Westerville, OH
  • June 14, 2020

For the price paid for the home, the quality,materials, and workmanship is very poor.

Centex Homes responded:
We are so sorry you are unhappy with the quality of your home and have concerns. If there is anything we can assist with, please feel free to email customersupport@pultegroup.com and our team would be happy to help. ^Abby centexhomes ... More

star-rating Centex Homes - Cheapie Build Check carefully

Quality star-rating 1

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Dan L.
  • Blacklick, OH
  • July 24, 2019

Cheapie Build Check carefully

star-rating 2 months later, still arguing weekly...

Quality star-rating 4

Trustworthiness star-rating 1

Value star-rating 3

Responsiveness star-rating 1

  • Elizabeth C.
  • Blacklick, OH
  • August 21, 2020

The home is beautiful! The site managers are ridiculous. Literally it’s like pulling teeth to get them to answer questions directly. Constantly give noncommittal responses or just don’t respond to them at all. After closing, we were assigned another site manager. Same issue. Takes days to respond. Already had issues with features of our home and had to put in service tickets. I’d suggest another builder. Pulte (Centext) seem to only think of you as a number and just want your money. ... More

Centex Homes responded:
While we are happy to hear that you are pleased with your home, we are concerned that you are having such a hard time working with our team. We would like to learn more about this situation and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your contact information and new home address. Thank you for taking the time to leave a review. ^AS centexhomes ... More