Skip main navigation

Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3243 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Design consultant, field manager

  • Shirley W.
  • Verified HomeBuyer
  • January 13, 2021
  • Durham, NC

I was very happy with my design consultant Karen, she was very knowledgeable and responsive to my questions and design changes. Kelly the field manager responsible for my house was awesome. He was very responsive to all of my emails and questions and followed through promptly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The time frame of when the build would be finished. Everything was clear and concise and we closed on time.

  • Latrista B.
  • Verified HomeBuyer
  • January 13, 2021
  • Beaufort, SC

This experience was really awesome. I was able to design a house that was specifically taylored to my needs. It was also everything I envisioned it would be once the build was completed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service and site managers where great! Some of the contractors could have done better. They seemed to be in a hurry, thus leaving items incorrectly done.

  • Gladys M.
  • Verified HomeBuyer
  • January 11, 2021
  • Lebanon, TN

You can expect customer service and site managers to be great, but some of the contractors are out to make the most they can in as little time as they can. Things will have to be redone or fixed . We still have things that need to be redone or fixed properly.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

He was very present and provided updates promptly. Whenever we had any questions, he would take his time to explain and was such a great person to work with

  • Adewale A.
  • Verified HomeBuyer
  • January 09, 2021
  • Houston, TX

Had a really wonderful experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - The builder was very professional, friendly, easy to talk to,

  • Myra D.
  • Verified HomeBuyer
  • January 08, 2021
  • Summerville, SC

The builder was very professional, friendly, easy to talk to, and always willing to listen to our complaints. We really appreciate the time he took with us to fix any issues we brought to his attention.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Had a really flawless experience.

  • Alex C.
  • Verified HomeBuyer
  • January 07, 2021
  • SAN ANTONIO, TX

Had a really flawless experience. Every question or concern was addressed in a timely manner. I’d recommend this builder to friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer Service

  • Edward G.
  • Verified HomeBuyer
  • January 07, 2021
  • Wesley Chapel, FL

Customer Service is awesome but the subcontractors work is subpar. (1) The sod was laid in a very sloppy manner, there are several sizes of gaps between patches. Now I have to pay to properly re-sod their sloppiness. (2) The front door was not properly sealed, you can see daylight when closed, you can feel the draft and that is after it was supposed to be fixed. (3) I have a problem with two of the breakers, they turn off for no reason and after two months I am still waiting for a call back from the warranty department. These are the things that give me buyers remorse because the customer ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

excellent work

  • Erick A.
  • Verified HomeBuyer
  • January 07, 2021
  • Davenport, FL

in general excellent Work

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - The overall process was smooth and great, we received updates

  • Eliza M.
  • Verified HomeBuyer
  • January 07, 2021
  • Houston, TX

The overall process was smooth and great, we received updates and communication was open. There is small issues we noticed after moving in that have yet to be resolved. We have not had anyone “checking” in on these issues.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 1

Communication was outstanding

  • Chelsey S.
  • Verified HomeBuyer
  • January 06, 2021
  • Spring Hill, FL

From day one touring the homes, they were kind and helpful. During the building process communication is the one thing that REALLY stood out. If I had ANY questions, they were answered immediately. The team made me feel like there were no such things as a "dumb question". If someone couldnt answer my question, I was immediately transferred to someone who could answer it. When the house was almost finished and small touch ups had to be made, there were times I didnt notice something was missing or not up to par, but my building manager noticed for me and was my advocate. They did not rush to ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Not happy with the responses to issues that I have had since

  • Michelle K.
  • Verified HomeBuyer
  • January 06, 2021
  • Summerville, SC

Not happy with the responses to issues that I have had since moving into my home

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 2

Centex Homes - Certain things that should hve been done prior to closing were

  • Mark B.
  • Verified HomeBuyer
  • January 06, 2021
  • North Port, FL

Certain things that should hve been done prior to closing were not dine properly. Two baseboards were not squared. Tile grout had holes, ripples. Tile floor also had some material tracked on to it. This shoud have been noticed and fixed prior to the closing.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 4

Excellent service!

  • Jose R.
  • Verified HomeBuyer
  • January 06, 2021
  • Aubrey, TX

Everyone was very helpful and all the process was easy from the very first day.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service after home purchase.

  • Johnathan W.
  • Verified HomeBuyer
  • January 06, 2021
  • Fort Worth, TX

Overall I had the best experience with Chris, the gentleman who completed my final inspection and went above and beyond in assisting me with minor issues/questions after receiving delivery of the home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Workmanship

  • Patsy M.
  • Verified HomeBuyer
  • January 06, 2021
  • Hockley, TX

Promised to have home ready by a certain time and came through like a champ. Love my home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - The build a solid houses.

  • Charles A.
  • Verified HomeBuyer
  • January 06, 2021
  • Missouri City, TX

The build a solid houses. Their houses are very affordable

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Very good everything, the staff is very friendly

  • Amis A.
  • Verified HomeBuyer
  • January 06, 2021
  • Houston, TX

Very good everything, the staff is very friendly

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Pulte Morgatge it is the WORST!!!!!!!

  • Josean Y.
  • Verified HomeBuyer
  • January 06, 2021
  • Riverview, FL

Bryan the field manager its been very helpfull and super polite other than that nothing more to say

Centex Homes responded:
We are so sorry to hear that you had a negative experience while acquiring a loan for your new home. We would like to learn more about your experience so we can pass it along to our team at Pulte Mortgage. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. ^AH ...

Total Score 1


Quality 5

Trustworthiness 5

Responsiveness 3

Barbara Price

  • Leo P.
  • Verified HomeBuyer
  • January 06, 2021
  • North Port, FL

Barbara kept us informed during the building process. She made the experience great.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Centex Homes - Process was quick and seamless.

  • Amy M.
  • Verified HomeBuyer
  • January 06, 2021
  • Fuquay Varina, NC

Process was quick and seamless. Excellent experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

How detailed the building manager were

  • Shelley W.
  • Verified HomeBuyer
  • January 06, 2021
  • Riverview, FL

He was very detailed and professional throughout the whole process. He sent us weekly photos of the progress and explained each step/phase on a weekly basis. Also the design center stands was amazing. They help us design the house that fit our taste and budget.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Trustworthiness

  • Malcom L.
  • Verified HomeBuyer
  • January 06, 2021
  • Fuquay Varina, NC

Michael Goushaw Is an outstanding builder, thanks to him I’m enjoying my new home . His knowledge and understanding put me at ease and assured that I will get a great house for my money , Kudos to him.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Exceptional management and customer service, good quality

  • Anonymous
  • Verified HomeBuyer
  • December 22, 2020
  • Houston, TX

We had a great experience with management on all levels from sales to construction to warranty. The quality is good with minor craftsmanship concerns that are readily addressed by warranty. Overall we love our new home and look forward to growing our family in this neighborhood.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

They were easy to work with

  • Richard M.
  • Verified HomeBuyer
  • December 13, 2020
  • North Port, FL

The appliances, even the upgraded appliances are terrible. We have had problems with all but the dishwasher. In the most simplest terms the appliances are crap.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Warm and Friendly

  • CLIFFORD R.
  • Verified HomeBuyer
  • December 12, 2020
  • Hockley, TX

I was greeted by kind and personable employees at every turn. I felt confident that I was in good hands the whole way through.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4