Centex Homes Reviews

The drive it’s and some other small over look things need to be paid more attention to be a we didn’t see them till we moved in now we playing the waiting game with warranty to get fixed and corrected. Next time we will look at things more detail because the little things matter too.

I really wanted to say great things but my experience had been anything but that. Someone forgot to put a cap on the roof fixture and there was major rain water damage to both the floors , ceilings, walls and carpet before move in. We had an add on for tile floors and more than half are uneven, raised that you can feel the dips when walking and even tripped over a couple. The wrong grout was used on the three bathroom tubs/tray and they look horrific- no caulk. Garage door has light coming through - hence the temperature is unbearable in the garage since it’s not sealed properly. Front door has light (and bugs) coming through since it’s not sealed properly - and losing cold air from the house. A couple of doors don’t latch. The screens on the windows have gaps and allow bugs in. Cannot open windows on cool nights for fear of allowing uninvited pests in. The list just goes on…, have taken pictures of all issues and working with warranty contact to get them addressed. This process has just started and even though nothing has been fixed yet, I hope to get these resolved soon. Work in progress. ... More

The Value for money for the home is not that great. There are many improvement points we find.

I did not have the best customer experience from the sales through the build experience. Once we signed the contract, we felt like a number and not a client. Poor communication throughout the process. We pointed out several build quality issues throughout build. Only closer of the build came in and tried to rectify the issues we pointed out and could provide honest answers and time frames.

I’d say 3/5 stars. Home quality wasn’t as expected

Too many issues after, make ready should be much more clean and neat. Lots of paint on flooring.

My wife and I had to micromanage much of our home build. There were numerous mistakes that had to be corrected, throughout the process and at the last minute as well. Our closing date was pushed twice. There were issues still getting corrected after closing. Not a quality build.

There are open areas in my roof line as I can see light from my attic asking my whole front entry walkway, when it is on. Very poor caulking job outside and especially above my tub. Along the floor as well they are not all clean lines and trim work has flaws. Very messy and ugly. Paint specs all over on my floor. Lumps under my carpeting, my garage door does not close all the way to the cement and the ground is not level with the garage door. Shotty concrete work under the brick by my garage. Random concrete in bricks that was slapped in after the fact and is a different color cement. Clumps of concrete on my sidewalk. Everything was rushed at the end to close before year end and that can be reflected in sub part quality. ... More

Although constant follow up was put to this, Centex delivers on its promises

My upstairs is warm in the winter with the heat running but my downstairs is cold. They sent a tech out from Houk A/C and he wasn’t very helpful at all. it’s very uncomfortable

We love the floor plan if our home.

The entire process was smooth for the most part. The builder did transition between building managers so we had a few communication break downs. The biggest area of opportunity for them is the landscape and sod installation. I am not happy with the sod being delivered brown and sitting for a few days, no top soil used, and the landscapers laying it down on rock without racking it out

They rush to finish the homes. had to push out my closing date. And the inside of the home still had things to get fixed even after my closing. Sloppy work on some areas of the house. Centex is an ok builder. Homes should be supervised better and more careful before giving a firm closing date.

Poor quality of material, i finded many unprofessional mistakes, not really satisfied,let see about the 10 years warranty!

Still plenty of things that need to get done.

The financing team chosen by Centex is subpar.

Home buying experience was okay, would have liked more communication and the process to be less rushed.

House is what was expected for a starter home, but materials and finishes are not great for how much was charged. Walls are very thin, paint is about the smallest amount that could have been applied to call the walls painted, paint missing from a number of corners of baseboard, trim not nailed down enough, sewer line broken after moving in. They were quick to address almost all blue tape items, which was nice to see

Going only by our experience, a home buyer needs to be diligent in following up with the builder’s field managers to ensure that the quality and construction of the new home is as perfect as the builder promised it would be at the time of purchase. We thought we did that and unfortunately it didn’t work out for us anyway. Moving into a new home is supposed to be a joyous experience, but for us it wasn’t because the builder did not fulfill the expected standards.

We had bad experience every possible way thanks

A lot of bad details

The only thing I am disappointed with is the fact that before we closed I felt that I would be supported and taken care of with any issues. That made me feel more comfortable. But after the closing I didn't feel the same way. We only had a few issues but the people they sent were not experienced. Did a hack job and my husband will need to fix. Didn't address the front door. Rain poured in the bottom. So I am assuming it is not sealed properly. The lawn is a big issue due to the fact it when on dormant and not watered. It did not root. We had been watering everyday but I think it is dead. Make sure when you buy a house that you get the attention you need. ... More

There’s some issues that I have shared with a project manager and sent in a request through Centex customer service and it has not been responded to

Sometimes the builder would lack communication. The builder didn't fix certain issues before we moved in and we had to get them to fix it after. They fixed the issues but then didn't repaint or even provide us with paint to match the fixed spot with the rest of the wall. This to me was fixing the issues 1/2 way. The value of the home for what we paid is exceptional.

Beginning process was smooth and painless. However as our home progressed things became more difficult. Sales person was giving us information without knowing the whole situation. We were kept up to date with timelines of what was happening when, but then those timelines were never met, and at one point were not completed 2+ weeks after we were told they would be done. Excuses such as contractors and deliveries no-showing was given often. The end was VERY hectic due to a winter storm being added into the mix. That being said, while they used the storm as an excuse, the main point was that they were 2-3 weeks behind before that storm hit. We had to fight every day to close in a timely manner so that we weren’t between homes due to our lease ending and the home not being ready, and it actually got bad enough that our sales person was removed from our case and the area sales manager stepped in to complete our sale. Fencing was not completed in time so survey could not be completed on time either. They even had to take appliances out of a home that was not completed or ready for closing to put them into our home in order to get the certificate of occupancy. Final inspections were not completed until the morning of closing, putting us at risk of not being able to close if something did not pass. The builder also promised that brush/yard debris would be cleaned up after closing (this was another item delayed due to contractor/storm situation). We have been in the home for 6 weeks now and this STILL has not been completed. I have attempted to contact both the construction manager and Centex customer service and my emails requesting this be competed are being ignored. ... More