Centex Homes Reviews

I would say the house was not done with the best quality. There have been things that have been repaired since the move in. Sloppy work at times.

The first time we where checking the house right off the gate they promised things and we had to fight to get the things that were promised, There's horrible communication with the company and us. We were supposed to move into the home back in June and ended up moving in almost 2 months after. Overall the communication is horrible and the worst I've seen trying to buy a home. There's still a bunch of issues with the house that again we were promised to be fixed and yet nothing has been done. The grass outside has so many faults its hard to even count. First of all the grass isn't placed correctly. There's plenty of patches where the ground isn't covered and its not leveled. There's still left over construction marks on the street in front of us that was never cleaned up properly. There was plenty of weeks with zero communication between the homeowners association and us. Before and during closed I felt rushed and even threaten at one point. I have to say that I honestly would not recommend this company to anyone out there. ... More

I was definitely in a rush to purchase a home and would recommend to anyone looking to purchase with centex to check check and check again. That goes for paperwork, construction, and craftsmanship in the home

The quality and workmanship were FAR below what we expected. All of our issues were addressed promptly though. We love our house and the neighborhood

We did a across country move and couldn’t go to all of the walk throughs because of COVID. They missed certain crucial things like a toilet paper holder that was missing from on of the bathrooms, exterior lights that still aren’t working! Besides other small things!

I decided to purchase my home with Centex based on their solid reputation. From the beginning, they assure you of the high quality materials and workmanship. Throughout the construction process, I encountered numerous issues with the build of the home. Prior to closing, I went through the entire home and requested for several things to be fixed. Now almost two months after having closed on the home, I am still finding a lot of errors in the construction of the home. I have found unfinished caulking, damage to walls, and errors with lighting fixtures/installation. Late in the construction process, it was confirmed that Centex doesn’t hire the best to build the best. They simply contract out the lowest bidder and their construction supervisors ensure that it’s built as good as possible. Prior to closing, I even had to hire a third party inspector who found even more problems and then we had to have City/County inspectors come back out to the home. Bottom line, I will not be buying another Centex/Pulte home I’m the future and have not been recommending this company further. ... More

The trades and people who physically worked on the house was very poor quality and needed to be redone multiple times throughout the whole build process. The land scape was very poor to the point where most of it need to be redone and paid for by the home owner (myself). That includes uneven bed lines around mulched areas, the dirt that was used to level and grade the yard was extremely poor quality (rocks all throughout yard) and uneven when grass was laid making mowing and yard work very difficult. This was the same impression throughout the neighborhood, also the sprinkler system was done terribly (whoever did it shouldn’t be doing sprinkler systems period). My build manager did the best job he could with what he had and this review should not negatively impact him. ... More

We were very happy with the people involved with our house except the painters and finishers. We went back and forth for over a month and didn't move in due to issues with the drywall and paint. It finally came to a point where we just let it go.. still sticky doors and dings in the walls.

Average!

Though I acknowledge Pulte is still trying to solve open issues, the fact of the matter is that I found too many issues with Centex not only before and during closing but afterwards. Some of them related to internal communications in Centex and third parties/design center and some others related to construction, management and final execution. Field manager was suddenly changed and things improved after that but still important issues were found and still I am struggling to have them closed. Centex did not even accept to delay closing and while I accepted the proposed closing date, the house was not finished and right now I am working with the warranty team. ... More

Overall quality is slightly better than average. Highly disappointed in the cabinets in the kitchen. You can’t place anything of any weight significance on the upper shelves without the shelf bowing. I’ve had to place my own braces under these to compensate.

This is the first month the property has been in use , and already the lights ion the front room and in front of the house have failed to come on. They came to fix it pronto but its a new home , should the hole front of the house loose power, and the breaker never tripped. Scary !!!

I’ve lived here for a month and my ice maker doesn’t work, and the toilet paper holder in the half bath has already become unhinged from the wall. Other than that everything else is average.

Many electrical issues and roof leaks

Painting detail need to be explain, ceiling and wall same color, white was preferred for ceiling Customer needs to know no wood trim for windows Also contact customer about change, floor plan reversed without notice Lights was not explain, we purchased ceiling fans and lights Need to know ceiling height

Cheap light fixtures and plumbing fixtures. No top grade placed before laying a poor quality bermuda grass on the yard. Developer (Pulte/Centex) doesn't take care of it's designated land (sidewalks, berms, drainage area). No homeowner representation on HOA.

The house is a beautiful house and we got it for a great price, but there are some things that I have issues with. Some of the walls are crooked. We had been told we would get a paint kit when we closed to touch up minor blemishes, but yet again day after day we are let down. The fininacial portion of the house was very smooth. No issues there.

They are gorgeous houses but you can tell quite easily the cheap craftmanship. More importantly the building process is crazy and their workers are not reallly helpful in showing your what options you have. The builder we worked with was the only positive experience of centex.

Centex could have put more studs in interior walls to make them more sturdy, and think alittle about where they put studs in bathrooms. The workers need to clean up better as I am still cleaning up grout hunks and glaze off tile work. The upgrades aren't what I expected

I love my new home; however, I feel that the service and response time from employees at Centex could be better. I understand that they have a lot of needs to be met but I wished they would answer emails timely!!

Make sure u run the water all at the same time to make sure the plumbing was done correctly and don’t have issues

I wanted to wait a few months to do the review so I could give a fair assessment of my Centex home. First and foremost, I appreciated the fact that there was always someone I could call if I had an issue. Overall, I think the home is worth what I paid for it, just make sure you get everything you ask for before you sign anything; after that, the chances of getting whatever it is you were offered is, more than likely, not going to happen. The first things that stood out to me about the house I purchases was the workmanship; it was shoddy at best. I could tell my home was built from a "quantity" standpoint versus a "quality' standpoint. My move in date got pushed back because I had issues with the way some of the "finished" items looked. Although the issues were all repaired, there were enough to keep my caution up for the first few months. Besides the breaker panel being mislabeled and not receiving new labels to label it correctly, there weren't any major or potential issues I saw until about my second month in the house. My heat wasn't circulating throughout my house so I enacted the warranty. Within a day, I received a phone call and made an appointment for someone to come and take a look at my ventilations system. I was pretty impressed with the speedy response. However, after a specialist inspected my ventilation system, I was told that, not only was a bad damper motor installed, but the foundation (I'm assuming some type of blocks or wood) that kept the system aligned hadn't been installed. Thankfully, it was all repaired, but at the same time, I wonder what else needs to be repaired that I don't know about. Again, overall, I think the house is a nice one and has much potential, but my rating is based solely on my experience with Centex and my home thus far. ... More

Some work very good, some not to our expectations. Garage concrete work very poor quality. Sheetrock texture very disappointing and bull nose corners just so so.

My overall experience in the beginning was great! But, as I moved into the home I began noticing a lot of things that were wrong. I was in communication with the Field Manager at first but I guess he became overwhelmed with my many concerns about things not being up to par as they were presented upon closing and stopped answering my calls and responding to text messages. I still have unresolved repairs/issues from inside and outside.

Aftersale services needs some improvements