Centex Homes Reviews

Communication has been faulty from the beginning. I moved in June 2020 and was told that a 30 day walkthrough and 11 month walkthrough would happen to fix issues, but the 30 day was and will not be done per the warranty dept. Low tier Whirlpool appliances specifically came as an incentive, but were not installed properly. For 1.5 months, despite numerous requests, no one came to attach the missing ventilation tube to the clothes dryer, indicating this was not an emergency. Finally, we were frustrated enough that we fixed it on our own dime. Not being able to safely and cleanly use a clothes dryer after move in is not an emergency? Additionally, any service personnel that came to the house had no idea what they were there to service; the plumber came 3 times because his team didn't review the prior visits and came unprepared all over again. The warranty dept has not proven it communicates at all with contractors. The most blaring issue is the lack of craftsmanship on this house with obvious hastily completed work. The amount of holes, cracks, bad or missing painting, and misaligned blinds and cabinets, and frayed carpet edges cut too short is innumerable. Additionally, the base and floor boards were poorly cut and installed and separated from the floor very shortly after move in causing ants to march in throughout kitchen and living room for days. This will be left unaddressed again and I was told by the warranty dept to pay a contractor to get it fixed even though the structural warranty should be applied. The blue tape I placed and photographes in most places in the final walkthrough before close was plainly removed without remediation. These issues still exist and are getting worse. The housing development is also not kept clean in public areas even though we are paying HOA dues. I will be unlikely to deal with this builder again. ... More

Homes are slapped together workers not double checking their work. Warranty take forever to get somebody out there. My front door was not installed correctly. Had to hire my own guy because 84 Iumber is worthless. I have 2 cracked windows. Still waiting for that.

I found some imperfections on my home and I told to the construction management but the issues aren’t fixed yet

the whole inside of the house is painted the same color. all the walls and trim work? water company charged us for 19000 gallons of water used, we were not living there yet and still as this date haven't?

Extremely poor communication, already found problems in the home within the first month.

The Home The house itself is great construction and we love our home. There were many issues that were not resolved until after closing but several (stained carpet, scratched tubs, missing kitchen cabinet) were resolved quickly. We were informed throughout the building phase as to how the construction was coming but we're not informed well enough to where when our closing date came we were told it had to be pushed back another week. It was always "we are coming along great, man" when it really wasn't. Our apartment lease was about to expire and we had three days between closing and our lease expiring to move. Would have been better that we were told sooner about the closing date being pushed back. Centex did compromise and allow us in the house before closing to paint given our time crunch. Overall, we have had no problems with the quality of the home. Weather Agreement Fixes and Sod When we closed there were still several issues to be fixed and we closed in December, so no sod. It took two months for our last kitchen cabinet to be installed and even then there was a missing part which took another three months for someone to call me to set up a time to come install. We still do not have a shelf in a bedroom closet mounted and it has been five months since closing. We only need a single wall mount. As for the sod, we were repeatedly told by the builder that our sod would be put in first. He told our neighbor and us both that since we moved into the new construction area first, we would get sod first. Since he began sodding the new homes 2-3 weeks ago, we have not gotten our sod. Every other house in our street, including homes that have not closed have sod. Our neighbors and us both have backyard fences, which nobody else has, and we are essentially being punished because of it. The builder wants to take out a 6ft section of both our fences in order to use machines to lay the sod. He knew we were building fences and he said they can lay it by hand. We are repeatedly told that we will be getting sod "this week" and it never happens. Our neighbors were told this same thing this week and they have drug their feet and not given us our sod to the point where they can't give us our sod because rain is coming. My family was right, once you close on your house, it's like the builder doesn't even know you. I researched many companies before I settled on Centex and I thought they would be different when it came to trust. The home itself is great but the responsiveness and trust are nowhere to be seen. ... More

These homes are built with the bare minimum requiement. For the money spent, Id at least expect to get an archectual roof. curious to see how long the three tab single last in the lowcountry... Also! make sure you go behind them every step of the way. the people working for the contractors building the homes have little experience and could care less about the quality of their work. Get an inspector!!!

Not trustworthy and quality Also when called for repair before closing and after closing so far no one came by and fixed yet When I said to change closing date since everything not finished they told me that I have to close house otherwise you will have pay daily charge

Workmanship lacking and very sloppy! Not impressed at all.

We have honestly had nothing but issues unfortunately since moving in. Broken sewer lines. So bad that we had to call emergency line on Christmas DAY when whole house lost sewer use. Not fun with tons of guests. We had to have an electrician out within first two weeks too for an issue with outdoor lighting. The tub was clogged with grout and I had to reach into the pipe and clear it. Something we asked in walk-through to be completed. There is grout smeared all over our tile floors and we have had to scrape it off. The pantry door does not latch and neither do many of the other doors in the home. The paint was rushed and many spots smeared on the ceiling. Lots of gaps showing. Overall just rushed and messy. We find a new issue almost daily and for the price we paid, its super frustrating. ... More

Centex agent was very rude and misleading on several issues. House was unfinished at closing and she threatened us like it's our fault if we backed out.

Let’s just say lies lies lies.

The attention you receive from Centex reps is great right before you close, after the closing and you get your keys good luck reaching anyone for warranty service. Very disappointed. That alone makes me not want to recommend Centex to friends and family.

I believe there should be a better explanation from the moment you are introduced to the neighborhood construction and details of the home .

Buyer beware

Not up to par

I just spent a month in this new home but I have experienced much trouble with a lot of things not working. The first thing I experienced the second day of packing in was the microwave got damaged. Air conditioning system was not properly designed for 2 of the rooms as it does not circulate air. Electrical faults and leakage at the kitchen sinks. Too bad.

Many issues with home, water leaks behind walls, lawn issues, bowed wall.

Our walk through took over two hours, almost a month later, we still have items from our walk through still being taken care of. Hopefully, this will be all finished by June 19th, we moved in on May 20th. It has taken countless emails and follow up emails and calls to get my home up to new house standard. We moved in with in accurate details on who hooked up the facilities. Were there close to two weeks before the internet was able to be installed, the subdivision was not ready for people to move in. We are supposed to have our grass cut under the home owners association. We have not been given the contact information, almost in a month and no one has come to cut the grass. Having difficulty finding out whom to contact to get this done. Have had two field managers, never has been truly supervising the house construction or workers as needed. The initial paint job was the worst of any home I have ever lived in. There was a hole in my shower, grout issues, paint on tile and hard wood floors, paint on cabinets. We had a toilet that had to be fixed by a plumber, a nasty spot on the concrete that had to be fixed. Overall, it has been difficult. We are having to pick up nails left by construction crews on the streets, trash continually blows into our yards. We also had an issue during construction when our screened porch was done wrong and the patio was not poured. I am just now beginning to think that after tomorrow, when the security team should be finished and the remaining paint removed from my floors that my home will feel like my home. However, I am still concerned with the construction crews that are leaving too many nails, trash, and I would like the Home Owners Association to cut my grass as promised and paid for at my closing. ... More

House is great value, selling process and performance was terrible. Get everything in writing - flat lot? Sod? Time line. Everything needs to be in writing.

Closed almost two months ago and the house still isn’t finished. The final checklist was never completed. New contractor couldn’t be bothered because my house is already closed.

Had several issues with our buying experience. I had several issues during the building process and had poor response time by the site manager. Things had to be repeated several times during the walk through inspections that they were not done correctly. Poor communication by the site manager when there we issues that should have been brought to our attention. We have lived in our home for over a month and have yet to receive sod. We were promised it would be done within two weeks of closing and here we are with no sod and two dogs with no yard. Overall it was a poor experience.

I had a Centex home that was pre-Pulte buy out and LOVED the building experience, the builder and the final home product. My experience with my newest home, post-Pulte buy out, was NOT as pleasurable nor do I have the confidence in this newest homes quality. Building process seemed rushed, was about “getting it done” and the workmanship is lacking as a result. I don’t feel the home I have has the quality in workmanship that it should for the price I paid. I wouldn’t do another Centex home based on my most recent experience. Instead I am taking the stance of “only 5 years... live in it 5 years...” at which I’ll be retiring, selling and relocating to a different city. But I won’t build there with Centex/Pulte. However, PGP Title was outstanding in their services and very easy to work with for closing! ... More

I will have a hard time recommending Pulte to clients. Very unghapoy sincecosing on my personal home.

It’s a nice looking home. Build quality / materials not that great. I wouldn’t go this route again . It’s not a bad home. I’ve learned a lot from this experience