Centex Homes Reviews

The price was right, but the whole process has been a headache. To the point where we almost backed out of the deal. Still dealing with issues getting things completed and it’s been almost 2 months after we moved in.

It is very difficult to reach anyone for help. Pulte is not very good at responding to your needs.

If knew then what I know about Centex Homes I never would have bought one. Overpriced and not alot of value. I had problems including range fuse and also automatic door in the bathroom shutting on its own. Also the floor in the garage had paint spots that had to be cleaned up.

Very frustrating to work with the people running this operation. Communication is very poor and follow through is like pulling teeth. They wait until the last minute to make repairs and you have to continually remind them to get it done. The workers are sloppy and create more problems when fixing one thing. They are a cookie cutter operation and only care about moving on to the next house. If it’s not done by closing, good luck with warranty. Everything is done by email and there’s no care about customer service.

The people from the warranty not respond to the orders plus when with did the second walk around they didn't fix anything from the first walk plus the second walk they didn't fix again everything what with mark and we have to leave to do paper work for the house and at the time to come back to the house they didn't fixed that is my experience from you company late respond plus not fix what they promise to fix

The craftsman ship of their workers was bad. I never seen or heard of using caulk as a boarder once floors are laid, what happened to the quarter round strips, paint spots throughout home on the cheap, thin vinyl flooring and carpet. It just goes on.. what happened to quality of work and good craftsmanship.

Bad experience. Workers didn't do a good job holes on walls.in garage and inside the house and in laundry room.

I wrote Matthew Newkham an email with pictures on 07/24 with no response as of yet. I extremely disappointed with my home and will not recommend Centex to any of my family and friends.

The foundation and materials used to build the house were builder grade but I hope everything was done at least up to code for anything our inspector couldn’t see. As far as the quality of the work we can see, it is very poor. There is not a single room, door, trim, cabinet, or wall that doesnt have a mistake. I keep dividing areas as well that just weren’t painted like underneath the vent that you can’t see if you’re standing…how clever. Had an electrical issue when I first moved in and it took so long for them to respond I paid and got it fixed myself. Centex and Pulte take advantage of people by the incentives for money put down but the work done to build these homes is average at best. Centex needs to do better. ... More

These houses have major electrical issues. They're not wired correctly. There's massive drains issues. I was told I would have a warranty walkthrough at 30 days and still nothing. I had to replace 2 appliances in the first week because of the wiring. Breakers flip constantly. The response and the HOA are also extremely disappointing. If I had to do it over again I certainly wouldn't purchase here.

The quality of materials used and the workmanship get a one star. The cabinetry, flooring, carpets, fencing, and landscaping are of terrible quality. The electrical panel is a 15/20 so I cannot have the lights on and vacuum at the same time without popping the panel. The same thing happens when I have the lights on and want to use several appliances at once in the kitchen such as an air fryer and rice cooker, the panel pops multiple times. I am resetting it 7-8 times each day. I had them come out and they said the panel isn't strong enough to handle what I am doing. This is ridiculous. The "sod" that was put in is basically a blanket of weeds. It is unbelievable. I have called the warranty place multiple times because of standing water on the side of the house and it hasn't been taken care of. The cabinets are cheap and feel like they are going to break at any moment. The handles are all crooked and are noticeably off. The homeowners association is super controlling and requires "permission for backyard gazebos, landscaping, and fence stain, including requiring the name of the landscape company. Yet, they allow the "sod" that is used in the new build to be a blanket of weeds. The project manager was great to work with and when we did the blue tape walk through was great. However, there were things that were not taken care of and I eventually gave up on them. The one highlight through this process was my realtor, Alex. He was absolutely amazing. Pulte mortgage was aweful and I ended up going with a different lender. I am trying to not have buyer's remorse but to say I am disappointed with the quality is an understatement. ... More

We had to delay closing multiple times due to incomplete or substandard workmanship. When the project manager was contacted with a list, it was documented, but little or nothing done within a reasonable timeframe. One incident was a crooked wall running at roughly a 25 degree angle, the response was "it doesn't look that bad". It was eventually "repaired", but now the drywall tape was worked loose and is protruding. Have been in the house for almost two full months and the power washing has still not been completed.

they have to find out on their own.

Quality of materials used is horrible. I have cracking of interior paint on my walls throughout the home. Mixing valve in my master shower was faulty, therefore there was no cold water to the shower. Only scalding hot water. First week into the home and already had a massive hole in my master bedroom wall to have the shower mixing valve replaced. Gaps in the exterior siding is not caulked. The landscaper laid my sod with 4”-5” rocks underneath. The quality of the home compared to the price you pay is unbelievable. Sad to see that the savings the builder receives by cutting corners never get passed down to the buyer. Only the issues caused by cutting the corners. ... More

I always said I would never purchase a centex home. I should have stuck to what I said. Worst experience ever!!!

$460,000 home that doesn’t come with quality product and material. When I breathe on the flat paint walls it leaves a mark, the applicances are quite literally the cheapest things you can buy on the market. Even the primary shower is a built in you don’t even get a nice tile shower. The $460,000 primary closet is 3 metal racks… HVAC unit runs only on Emergency heat if it’s cold out and the small single unit cannot even heat the downstairs and upstairs at the same time you have to choose which floor you want heated and turn off the other. $460,000 house doesn’t come with a single cabinet handle anywhere in the home and not a single blind. The second story creeks like it’s going to fall through the ceiling when you walk around the guest bedroom. Overall one of the cheapest looking and feeling homes I’ve ever purchased. ... More

Many problems. Workmanship is poor. The overuse of caulk to hide cracks, gaps and repairs. One trade comes in and ruins the work of others. Windows, countertops, flooring, stove and doors scratched. Marginal material quality. Nail pops in drywall. Builder pushes to close prior to fixing issues and telling you they will fix it after closing. Paint went on where it shouldn’t and where it should go on it was insufficient. In some cases, It takes the trades 3 or 4 times to make it right. It has been a month since closing and still finding issues. This has not been a good experience.

I feel like the trades people they hire take no pride in their work, many things had to be done multiple times to just pass our basic acceptance level. Many many issues too many to list here, I would not recommend.

The beginning of the building experience with Centex was less stressful than the end. We had to rush to make design choices as it was a spec home and they had already started the building process. The sales rep, Ryan, was kind and helpful when he could be. Throughout the build process we had construction managers change about 3x and none of them were proactive in reaching out to provide updates on the home progress. We were out of state and was expecting better service as we heard from others who went through this process previously. As we were about 6 weeks away from close, we were in the state and able to visit the house more often. I pointed out things that were wrong or done poorly, but was told the little things would be fixed by the new home orientation (which was 4 days before closing) or closing. I expressed my concern with that as I was worried that they wouldn’t have enough time to address all of the blue taped items in time for closing. We get to the new home orientation for blue tape- spent almost 6 hours going through the house with the blue tape to identify issues. We get to closing and they simply removed a lot of the blue tape without actually addressing the issues. The cleaners actually put additional holes in one of our doors and some walls after we closed and they barely cleaned the house- to be fair the power went out later in the afternoon due to a storm, however, they never came back. We have been going through the process to still have these things corrected now 6 weeks later. Since living in the house we have identified even more issues- walls not being straight (discovered when we went to add a wall to convert a dining room into an office and the opening was not equal), uneven flooring over the concrete slab, drywall not being completely filled in as there are little holes on the walls in several rooms (the paint they chose hides it very well unless you are looking from certain angles), nails sticking out along the trim of the carpet- which we are told that is normal for them to install the tack upwards and we would just hammer them down when we feel it, gaps in the carpet along the baseboards, and so much more. I have several family members looking to move to this area and build, but rest assured they will not be using any of these companies from Centex/Pulte. It is very disheartening especially when spending over half a million on what we wanted to be our forever home, that they couldn’t even have basics of straight walls completed. Their version of quality work is very poor. ... More

Instead of downsizing to a small beautiful ranch I feel like I have moved into a section 8 living house. My issues have been with dry walling, paint issues, seems like they used the cheapest paint and only put one coat, front door not sealed properly, back door was letting rain in, calking issue, HVAC issue, faulty smoke detector, plants that were dead in the front. The list goes on and on. I feel like I made a big mistake in buying this home. needless to say, I am very upset.

The financing service was not accommodating, after purchase the home required many improvements that have taken too long to correct . Construction is less than optimal.

I wish I had a better salesman, my luck, I got Greg! He never communicated what was going on.

I can't believe this whole process, from lack of communication, poor workmanship and the absolute carelessness. The sales rep team was the only high note of this process but the builders/field team dragged the rest of the team through the dirt.

After deposit was paid it was impossible to have someone call you back. They don’t build as specified on website. Were not up front about all the charges you have to pay. Can’t get them to come fix problems Major electrical problem that has to be addressed.

I seriously feel what was promised was not delivered. Your moto is quality and ease. There is nothing quality about the materials used to build these homes in fact i think your excuse well used was the pandemic and materials well welcome to the new way of life and replacing materials with cheaper products is what we paid for. Your painters should be fired. who on earth offers a finished homes with bumps and lumps and bad patching of mistakes on the walls. Counter tops who on earth hires a company who can not fit the tops correctly or properly and I can go on. You have at least 89% of home owners in here who feel cheated and they are going to voice their opinions to advise new home buyers to look the other way as we will too. Extremely disappointed is an understatement I thought you where better than this. Also, no follow up from what needs done within my home and I am not surprised. ... More