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Centex Homes Reviews

What Real Homeowners Say About Centex Homes

With an average rating of 4.2 stars, Centex Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 3299 verified homebuyers to give you an honest look at what it's like to build a new home with Centex Homes. Read their unedited reviews, feedback, and complaints to help you decide if Centex Homes is the right builder for your new home.

Centex Homes

has 4.2 out of 5 stars overall

3299 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Centex Homes - Centex was great while building our new home!

  • Raychel C.
  • Verified Homebuyer
  • January 24, 2020
  • Fort Worth, TX

Centex was great while building our new home!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Excellent value!

  • Mary R.
  • Verified Homebuyer
  • January 23, 2020
  • SAN ANTONIO, TX

We are pleased with the quality and value of our new home. The service provided before and after the close has been exceptional. We would recommend Centex Homes to other home buyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Poor Review

  • Stacie H.
  • Verified Homebuyer
  • January 22, 2020
  • Houston, TX

I have had to put a ticket in 4x in one month (2) tkts were due to my downstairs not heating up. I have had the ac/heating company come out twice the first one shut vents on my 2nd floor and did an air balance check and still it did not help. The second time they came out they opened up the vents upstairs and told me to run the fan while running the heater still no big change in the way my downstairs feels. Now I believe im beginning to see a spot on my ceiling in my upstairs bathroom that cld be a roof leak. I also had an irrigation issue on the side of my home when I moved I was told this ...

Centex Homes responded:
We are disappointed to hear that you have experienced so many concerns with your new home. We would like the opportunity to discuss these issues and work with you to make things right. We would appreciate if you could email socialcare@pultegroup.com with some additional information along with your contact information so we can be in touch. Thank you for taking the time to leave a review. ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Great work

  • Renuka K.
  • Verified Homebuyer
  • January 21, 2020
  • Durham, NC

Great work by Chris and his team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Thank you

  • Latoya T.
  • Verified Homebuyer
  • January 21, 2020
  • Missouri City, TX

Thanks for all the hard work you guys put in. Nate thank you for being understanding and calling/texting back in a timely matter. You guys are awesome and keep up the good work.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - workmanship was great the builders were very accommodating any

  • John M.
  • Verified Homebuyer
  • January 21, 2020
  • Davenport, FL

workmanship was great the builders were very accommodating any problems after closing they would come and get it done. I would definitely recommend Centex builders .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Not worth the price you paid

  • Jolly M.
  • Verified Homebuyer
  • January 21, 2020
  • Missouri City, TX

Not worth the price you paid

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

Disappointed

  • Anonymous
  • Verified Homebuyer
  • January 20, 2020
  • Buda, TX

Workmanship lacking and very sloppy! Not impressed at all.

Centex Homes responded:
We are sorry to hear that you are disappointed with the quality of your home. If there is anything we can assist with please don't hesitate to reach out to us by emailing socialcare@pultegroup.com and our team would be happy to help. ^Abby centexhomes

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Love my house

  • Erika N.
  • Verified Homebuyer
  • January 18, 2020
  • Fort Worth, TX

We are so happy with our new home. Our home is beautiful, everything is working correctly until now. The sales representative and construction manager are fantastic. We had a wonderful experience with Centex and Pulte group.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Nice Home

  • Elinor N.
  • Verified Homebuyer
  • January 16, 2020
  • Apopka, FL

The sales person and project manager care about your experiences. However, It has been a challenge after closing with a couple of the vendors to get things repaired or corrected so be aware and stay on top of them.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Centex Homes - Good experience for being a first time home buyer.

  • Omar M.
  • Verified Homebuyer
  • January 15, 2020
  • Houston, TX

Good experience for being a first time home buyer...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Centex Homes - Overall im satisfied.

  • Charis D.
  • Verified Homebuyer
  • January 15, 2020
  • Houston, TX

Overall im satisfied.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Great home

  • Yeser M.
  • Verified Homebuyer
  • January 14, 2020
  • Houston, TX

Great home

Centex Homes responded:
We love hearing that you are happy with your new home! If you ever have concerns that we can help address please feel free to email socialcare@pultegroup.com and our team would be happy to work with you. ^Abby centexhomes

Total Score 1


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome

  • Joseph T.
  • Verified Homebuyer
  • January 14, 2020
  • Apopka, FL

I have built homes in the past so far this builder has done very impressive work on workmanship.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Townhouse

  • Nelson G.
  • Verified Homebuyer
  • January 14, 2020
  • Tampa, FL

Squeaky floors upstairs.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Love My New Home, but It was a Rush Job

  • Anonymous
  • Verified Homebuyer
  • January 14, 2020
  • Clermont, FL

I'm overall very pleased with my new home. The construction manager was fantastic to work with and the Centex/Pulte made it simple to buy with great staff, a great website, and a nice design center. The home went up super fast and was ready almost a month ahead of when we thought. That's where I wish it had been different. There were many things evident that showed it was a rush job. On our final walkthrough, there were quite a few things that still needed to be taken care of. We gave them the benefit of the doubt. On our closing date after signing and receiving our keys, things were still ...

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Satisfactory

  • Anonymous
  • Verified Homebuyer
  • January 14, 2020
  • Durham, NC

I love my new home; however, I feel that the service and response time from employees at Centex could be better. I understand that they have a lot of needs to be met but I wished they would answer emails timely!!

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Centex homes - positive experience

  • Anonymous
  • Verified Homebuyer
  • January 14, 2020
  • Durham, NC

Centex is a good builder. We had a very good experience. The field manager was very good with his responses.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - Generally speaking, the building process was very quick.

  • Jordan L.
  • Verified Homebuyer
  • January 11, 2020
  • Aubrey, TX

Generally speaking, the building process was very quick. Communication from the builder was usually good. The main issues we encountered was that the builder would provide a date of when XYZ would be installed to the home but then it rarely happened according to their timeline. Of course exterior items are weather permitting which we understood, but often times it was interior items and the weather had been fine. The builder that was over our home often gave what we considered a "non answer" or the run around when we asked if specific items in our home could be tweaked (i.e. very slight ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Fair

  • Oscar B.
  • Verified Homebuyer
  • January 09, 2020
  • NEW BRAUNFELS, TX

Make sure u run the water all at the same time to make sure the plumbing was done correctly and don’t have issues

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

good

  • Wilbert C.
  • Verified Homebuyer
  • January 09, 2020
  • Durham, NC

the contractor was great to work with . He was made sure all our concern was handle with care.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Centex Homes - Our entire experience was great!

  • Jacqueline C.
  • Verified Homebuyer
  • January 08, 2020
  • NEW BRAUNFELS, TX

Our entire experience was great! From Monte and signing documents to our contractor! We loved all of it!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Home Purchase

  • Anonymous
  • Verified Homebuyer
  • January 08, 2020
  • Durham, NC

Overall very happy with Centex. The SmartHomes Salesman not so much. He is not honest, doesn't explain his product throughly and tried to price gouge us three times. The technicians should be selling this product as they are excellent. We will not recommend Smart Homes to anyone and will tell people not to use their products. Overall very happy with Centex and our new home.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

Centex Homes - Great home builder.

  • Anonymous
  • Verified Homebuyer
  • January 08, 2020
  • Tampa, FL

Great home builder.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - We're very happy with our new home

  • Charles P.
  • Verified Homebuyer
  • January 08, 2020
  • Louisville, KY

We're very happy with our new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5