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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3251 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3251 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Title!!

  • Christian C.
  • Verified HomeBuyer
  • November 01, 2024
  • Porter, TX

Terrible.. never have I ever had such a terrible experience buying a house. This is my third one and by far the worst one . No one returns phone call , everyone waits till the last minute to ask for this or that. Talked to a cpl neighbors and basically had the same experience. If it wasn’t for having so much time invested in it, I would have backed out and went else where.

Centex Homes responded:
Hi Christian, we're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP ...

Total Score 1


Quality 4

Trustworthiness 2

Responsiveness 4

Great buying experience !

  • Milton R.
  • Verified HomeBuyer
  • October 31, 2024
  • Marion, TX

From Alex meeting her the first time , Brandon , Steve and the rest of the group have been amazing to us!

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Randy sales office

  • George K.
  • Verified HomeBuyer
  • October 31, 2024
  • Sahuarita, AZ

Randy cared about our decision and helped guide us without being pushy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was great!

  • Sydney A.
  • Verified HomeBuyer
  • October 31, 2024
  • Parrish, FL

We had a great experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Experience

  • Anonymous
  • Verified HomeBuyer
  • October 31, 2024
  • Lake Alfred, FL

Buying experience seemed ro never end. Always some paper needed by seller. And closing was ok nothing to stick out. Papers upon papers to fill out. After which, 2 hurricanes later a brief wind storm blew off soffit and called to get it fixed. I had to pay out of pocket to get it fixed. I can't get on a ladder due to disability. I thought it was covered for a year.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Exceptional

  • Shelia A.
  • Verified HomeBuyer
  • October 31, 2024
  • Summerville, SC

This process seemed long but nothing having to do with the builder. However, the staff that helped me made the process above and beyond what I expected. There were very attentive and knowledgeable in this process. I would recommend to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Constuction Manager

  • David M.
  • Verified HomeBuyer
  • October 31, 2024
  • Magnolia, TX

Did every thing he said he would do.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highly recommended and they made this whole process enjoyable.

  • Daniel M.
  • Verified HomeBuyer
  • October 20, 2024
  • NEW BRAUNFELS, TX

Thoroughly enjoyed this buying experience, Shea provided exceptional help and Evan was extremely helpful and made it a smooth closing with construction. I’ve recommend family and friends to this community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fast and easy process

  • Maria S.
  • Verified HomeBuyer
  • October 13, 2024
  • Princeton, TX

Very satisfied with the whole process. They all made it very simple and accessible in all areas. Would recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our First Home

  • Fred W.
  • Verified HomeBuyer
  • October 07, 2024
  • NEW BRAUNFELS, TX

We as many new Home Owners go through each step of purchasing a home! Shea introduced us with knowledge and information about Centex and what there were to offer. We built a mutual friend and want to thank him for all his dedication throughout our experience. We had a quick buy and a featured home that was on the market that was a definite "YES"! Jesse our Maintenance Team Manager was also a huge help and came to our rescue with any concerns. He is a great aspiring Leader and has much more experience headed his way. Thank you for the opportunity and love that your team passed and placed ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Anonymous
  • Verified HomeBuyer
  • October 05, 2024
  • Kissimmee, FL

Is being good experienced

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Decent Build for Price

  • Anonymous
  • Verified HomeBuyer
  • October 04, 2024
  • San Antonio, TX

2 months in and have had more problems than anticipated with a new build. Cabinet doors, outside stonework pieces broken off, etc. You can see where they took easier routes (cheaper).

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Love our new home!

  • Palma R.
  • Verified HomeBuyer
  • October 04, 2024
  • Summerville, SC

Kimberly was great! She gave us a tour of model homes. Listened to what we were looking for. Kimberly helped us find our new home. Holden made sure everything was perfect prior to moving in. He want above and beyond our expectations.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

EZ process

  • Timothy M.
  • Verified HomeBuyer
  • October 03, 2024
  • Conroe, TX

Sales agent warm, sincere and honest as well as accessible. Quality great and the included items amazing - all appliances (ALL!), fully fenced, 6 station sprinkler system, Ring doorbell, pre-wired fan fixtures, oversize garage, full lawn, shrubs and trees on the lot. Before buying here we looked extensively at new homes from Waco to Seguin, TX and saw no communities offering as much as Centex.Mavera, Conroe.We are impressed and satisfied.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy to work with

  • Roberto S.
  • Verified HomeBuyer
  • October 03, 2024
  • TOLLESON, AZ

The builder was easy to work with. No issues or delays.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Chamroeun S.
  • Verified HomeBuyer
  • October 03, 2024
  • Hockley, TX

Sabrina overall experience with Centex is great. I already recommend a fews friends

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction manager

  • Joseph B.
  • Verified HomeBuyer
  • October 03, 2024
  • Boerne, TX

Austin, my CM was amazing, exceptional communication, follow up and commitment to meeting expectations. Great job Austin

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Even, Landon and Kenneth were awesome!!

  • Pearl P.
  • Verified HomeBuyer
  • October 03, 2024
  • San Antonio, TX

Great buying experience...except for attorneys at closing when using LLC

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

n/a

  • Virgilio H.
  • Verified HomeBuyer
  • October 03, 2024
  • Kissimmee, FL

All from office /realtor/ construction site manager very professional friendly ! Thank you

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Mortgage Should've been clearer since the beginning.

  • Romulo C.
  • Verified HomeBuyer
  • September 30, 2024
  • Buckeye, AZ

All the home buying experience was going very good until the mortgage consultants started questioning and denying the approval literally LAST minute before closing. Of course, I had to meet certain income to qualify and to decrease the debt ratio. In order to get the approval for the house they ONLY told me I needed to pay off a credit card before closing, which I did a couple days prior closing. Since the beginning my income was good and it was approved, they only wanted me to pay off a credit card. Right after I paid off the credit card, the nightmare began. They said they couldn't ...

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 2

They cut corners, have poor craftsmanship, and don’t listen

  • Anonymous
  • Verified HomeBuyer
  • September 30, 2024
  • La Grange, KY

Decided to have a house built and was eager to be able to watch its progress. Started noticing problems when the framing was done with a lot of splits in some of the 2x4s. I was told they were not structural and where they were, they just added a second one next to it. Roofing was subcontracted out to another company who blatantly put it on wrong. This was brought up to them and I was told it was in the manual and approved. I am now having to deal with a leaking roof 52 days after closing. Besides that the insulation and drywall was good with the exception that it took almost 10 weeks to ...

Centex Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great Results Positive Experience

  • Allison T.
  • Verified HomeBuyer
  • September 30, 2024
  • Myrtle Beach, SC

The building experience with Centex was a very easy and positive experience. We love our home and any cosmetic questions we had at pre close and even after close we had quick assistance. We are very happy with our home and appreciate the work provided by the entire Centex team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home purchase

  • Saleem M.
  • Verified HomeBuyer
  • September 28, 2024
  • Forney, TX

I liked the home buying experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Roberto

  • Daniel C.
  • Verified HomeBuyer
  • September 28, 2024
  • Conroe, TX

Because I didn’t use their lender and title company very hard time to obtain the keys

Centex Homes responded:
Hi Daniel, we're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^TP centexhomes

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 3

Not bad at all!

  • Fidelia J.
  • Verified HomeBuyer
  • September 26, 2024
  • Forney, TX

Centex home are not bad. But I wiould love more quality products and adding more fixtures to make it sand out the more.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4