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Centex Homes Reviews
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What Real Homeowners Say About Centex Homes
With an average rating of 4.2 stars, Centex Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 3298 verified homebuyers to give you an honest look at what it's like to build a new home with Centex Homes. Read their unedited reviews, feedback, and complaints to help you decide if Centex Homes is the right builder for your new home.
Customer Reviews
Mostly Good
- Tamara F.
- Verified Homebuyer
- December 11, 2019
- Fort Worth, TX
We love our home and know that there are growing pains with any new home/car/etc. However, when it's been almost a month since the 30 day inspection and things still haven't been taken care of, I'd say the after care is seriously lacking. The buying experience was awesome! The builder before hand was awesome. It was after that we've had a few issues. Everyone we'd dealt with has been wonderful! Just not as responsive to problems as I would like.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 2
Centex Homes - Love Centex
- Anonymous
- Verified Homebuyer
- December 11, 2019
- Austin, TX
Love Centex
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Happy homeowners
- Luz R.
- Verified Homebuyer
- December 11, 2019
- Davenport, FL
We are really happy that we purchased this particular home because of the great service that Adrienne and Wesley provided. They are always there whenever we need any help with anything. We have had a great experience and would recommend this company to everyone.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Somewhat unsatisfied
- Brittany J.
- Verified Homebuyer
- December 11, 2019
- Houston, TX
My overall experience in the beginning was great! But, as I moved into the home I began noticing a lot of things that were wrong. I was in communication with the Field Manager at first but I guess he became overwhelmed with my many concerns about things not being up to par as they were presented upon closing and stopped answering my calls and responding to text messages. I still have unresolved repairs/issues from inside and outside.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Great Experience!
- Anonymous
- Verified Homebuyer
- December 11, 2019
- Forney, TX
My overall experience with Centex Homes has been wounderful. I would receommend them to anyone who is looking to purchase a new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Crack in ceiling from settling.
- Corey C.
- Verified Homebuyer
- December 11, 2019
- Forney, TX
Have a 4 foot crack in the ceiling. I've contacted the builder rep and the sales manager is aware. The crack appeared on 11-15-19 it is now 12-11-19 and still no one has came by to look at to get it repaired.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 1
Great House
- Wagner D.
- Verified Homebuyer
- December 10, 2019
- Summerville, SC
Great House delivered in time and good support from the builder
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Centex Homes - happy with my purchase
- Amanda T.
- Verified Homebuyer
- December 10, 2019
- Houston, TX
happy with my purchase
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Centex is a good home Builder.
- Jessie R.
- Verified Homebuyer
- December 06, 2019
- Buda, TX
Centex is a good home Builder.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
They should call it the Pulte Runaround...
- Hector M.
- Verified Homebuyer
- December 05, 2019
- Forney, TX
My wife and I were so happy to have gotten a brand new home. That is, until a week after we moved in. We'd found smudges on our paint, the builders had used our microwave during construction and didn't clean it, the painters left a pile of trash painting paper crammed under the oven, carpet nails protruded up enough to stab both of our feet when we walked barefoot, the glass shower door collides with the bathroom doorknob, indoor paint was used to paint the entire exterior back porch wall, the garage door had peeling paint(and when it was finally repainted, they painted it shut), several ...
Centex Homes responded:
We are incredibly disappointed to hear that you have had such a negative experience building your new home but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. We would appreciate the chance to make things right and would appreciate if you could email socialcare@pultegroup.com so our team can be in touch. ...
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 2
Happy homeowners
- Anna M.
- Verified Homebuyer
- December 04, 2019
- Johns Island, SC
The best advice I can give is to follow your instincts and ask lots and lots of questions about anything you don’t understand. Overall we are happy with our new home and enjoyed the home buying/building process with center. Great experience!!!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Happy Customer
- Maurice L.
- Verified Homebuyer
- December 04, 2019
- Aubrey, TX
The prices that was given to us to build our first home was awesome. Thank you for making me a first time home owner.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Home is nice.
- Fausat O.
- Verified Homebuyer
- December 04, 2019
- Houston, TX
Home is nice. Workers and pretty responsive
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Excellent Service
- Breanna W.
- Verified Homebuyer
- December 04, 2019
- Saint Cloud, FL
My husband and I were extremely satisfied with our experience and house overall! We would definitely recommend a Centex home to family and friends.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Could use some work on the response time when requesting a work
- Sean M.
- Verified Homebuyer
- December 04, 2019
- Clermont, FL
Could use some work on the response time when requesting a work order
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Great builder to work with
- Leslie G.
- Verified Homebuyer
- December 04, 2019
- Georgetown, TX
I am an out of state investor and did everything remotely without ever seeing the property. My broker who is local did the final walkthrough. The whole process went smoothly, and they offered a great mortgage rate. Also, I was able to get it rented within a few weeks at a price that makes this a good investment.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Welcome home
- Anonymous
- Verified Homebuyer
- December 04, 2019
- Tampa, FL
Quality experience and easy process
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great House finish a challenge
- Paul P.
- Verified Homebuyer
- December 04, 2019
- Clermont, FL
The house is great but they need to improve the initial quality
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 3
Centex Homes - Aftersale services needs some improvements
- Anonymous
- Verified Homebuyer
- December 04, 2019
- Georgetown, TX
Aftersale services needs some improvements
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Awesome
- Mary H.
- Verified Homebuyer
- December 04, 2019
- Polk City, FL
Very friendly and easy to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - After closing Mr.
- Anyris G.
- Verified Homebuyer
- November 29, 2019
- Saint Cloud, FL
After closing Mr. Caban had been taking great care of some issues on my property. His professionalism is amazing.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Beautiful home .
- Walter W.
- Verified Homebuyer
- November 21, 2019
- Polk City, FL
I have an issue with my back yard it is sinking into the retention pond can someone please help me with this before it reaches the house thank you so much for your help.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 1
Centex Homes - Centex agent was very rude and misleading on several issues.
- Bryant M.
- Verified Homebuyer
- November 19, 2019
- Louisville, KY
Centex agent was very rude and misleading on several issues. House was unfinished at closing and she threatened us like it's our fault if we backed out.
Centex Homes responded:
It is incredibly disappointing to hear that you had this experience and we would appreciate if you could email socialcare@pultegroup.com so we can learn more. Thank you for taking the time to leave this review so we are aware and can alert leadership. ^Abby
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 3
Happy with my new home!
- Emily R.
- Verified Homebuyer
- November 19, 2019
- NEW BRAUNFELS, TX
Centex always kept in touch with me weekly with the progress that was being made. So far, no problems!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Love the house but the small issues do not get resolved and when
- Johnathan W.
- Verified Homebuyer
- November 19, 2019
- Saint Cloud, FL
Love the house but the small issues do not get resolved and when they do finally get resolved something else gets messed up or it doesn’t get done right
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
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