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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3243 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

New Centex Homeowner

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2019
  • Buda, TX

My Centex home is good first time buy! Customer service handling any issues that arise after purchase has been wonderful.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Do Overs

  • William B.
  • Verified HomeBuyer
  • October 02, 2019
  • North Port, FL

Poor workmanship leads to do overs...do it right 1st time..workers need closer supervision.. Job site supervisor did all they could too control the situations... Do over is not restricted to 1 area. It’s in dry wall , paint, electric, brick work, landscape etc.. However, when noted corrective action is taken..

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 5

Good solid house.

  • James J.
  • Verified HomeBuyer
  • October 02, 2019
  • Fuquay Varina, NC

Centex builds a solid house. There were problems, some major, due to a disconnect between sales and the build teams. However, wherever there was a problem the Centex team fixed it without batting an eye. These are good people who stand behind their products.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Very good

  • John K.
  • Verified HomeBuyer
  • October 02, 2019
  • North Port, FL

Overall very happy with the new home. It’s beautiful but some workmanship leaves us wondering how pressured the craftsmen are to complete the home in a specific timeline. We had horrible trouble the first day we moved in with a sewer issue. That cannot be overlooked. The problem was taken care of relatively quickly, but there was a lot of “the city’s problem” and “the builders problem” going on. Meanwhile we were without sewer or water for 2 days.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - I really love the home they really did a awesome job

  • Calvin H.
  • Verified HomeBuyer
  • October 02, 2019
  • Missouri City, TX

I really love the home they really did a awesome job

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Poor quality

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2019
  • Buda, TX

Poor quality

Centex Homes responded:
We are sorry to hear you aren't happy with the quality of your home. If you would like to discuss further or have outstanding concerns, please email socialcare@pultegroup.com and a team member will be in touch. ^Abby centexhomes

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Centex Homes - Great experience.

  • Anonymous
  • Verified HomeBuyer
  • September 26, 2019
  • Conway, SC

Great experience. A lot easier than I was expecting. Ryan was great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Charles M.
  • Verified HomeBuyer
  • September 26, 2019
  • Riverview, FL

I am very disappointed with Centex workmanship. I am having leaking window problems, and A/C issues that hasn’t been rectified. They alway seem to put my issues off, especially the windows and A/C.

Centex Homes responded:
We are disappointed to hear that the workmanship didn't live up to our normal standards. Please email socialcare@pultegroup.com and a member of our team will assist you with getting those issues addressed. ^Abby centexhomes

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Good, but not Perfect

  • Alicia G.
  • Verified HomeBuyer
  • September 25, 2019
  • Austin, TX

I loved my building experience with Centex. They did a great job keeping me in the loop and addressing my concerns. I have had less success with the warranty team. They don't really schedule jobs with you after you indicate an issue so I've gotten several calls unexpectedly with them waiting outside the door while I'm at work. It's been like pulling teeth to get them to give me an actual date or time.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 3

Thorough and responsive support

  • Samuel O.
  • Verified HomeBuyer
  • September 25, 2019
  • Conway, SC

The on site management has been responsive to our needs and helpful with questions and resolutions to any problems that have come up after our initial occupancy. All issues have been addressed with a timely and professional approach. This is the second home I have had built. My first experience was positive, but this experience surpassed it.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Feedback

  • Elizabeth S.
  • Verified HomeBuyer
  • September 25, 2019
  • Missouri City, TX

I was very pleased that I was checked in from the contractors on site to make sure everything after moving in was going well. The sellers were nice when asked questions regarding closing dates.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pocket doors

  • Manuel R.
  • Verified HomeBuyer
  • September 25, 2019
  • Spring Hill, FL

Pocket doors should be use in master bathroom

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New Home (Travis Ranch)

  • Tracy S.
  • Verified HomeBuyer
  • September 25, 2019
  • Forney, TX

Just make sure you have your finances and credit together before you start the process. You have to be really patient because it's a long and stressful process. But at then end, you will be very pleased. The seller and contractor were great! Thanks for everything!

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 3

A Great Team

  • Anonymous
  • Verified HomeBuyer
  • September 25, 2019
  • Pataskala, OH

We had a great building experience with Centex. Our team of people throughout the build was great! They made sure to resolve issues quickly and effectively. We have been in our home for a month and love it!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New home

  • Tasha A.
  • Verified HomeBuyer
  • September 25, 2019
  • Missouri City, TX

I loving my Centex home. Been here almost two months and I have no complaints

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service is not good

  • Jose F.
  • Verified HomeBuyer
  • September 20, 2019
  • Polk City, FL

The attention you receive from Centex reps is great right before you close, after the closing and you get your keys good luck reaching anyone for warranty service. Very disappointed. That alone makes me not want to recommend Centex to friends and family.

Centex Homes responded:
We are sorry to hear you are having trouble getting concerns addressed. If you could email socialcare@pultegroup.com so our team can take a look at the situation we would greatly appreciate it. ^Abby centexhomes

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Pleased

  • Dennis O.
  • Verified HomeBuyer
  • September 20, 2019
  • North Port, FL

Detailed checklists at all stages were very helpful

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Centex Homes - I believe there should be a better explanation from the moment

  • Ana B.
  • Verified HomeBuyer
  • September 19, 2019
  • Forney, TX

I believe there should be a better explanation from the moment you are introduced to the neighborhood construction and details of the home .

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Centex Homes - Professionalism Extraordinaire

  • Anonymous
  • Verified HomeBuyer
  • September 18, 2019
  • Missouri City, TX

Professionalism Extraordinaire

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Terrible company policies and responces

  • Robert R.
  • Verified HomeBuyer
  • September 18, 2019
  • Spring Hill, FL

Good luck getting problems resolved with Centex

Total Score 5


Quality 1

Trustworthiness 1

Responsiveness 1

Love my home!

  • Anonymous
  • Verified HomeBuyer
  • September 18, 2019
  • Hockley, TX

I love my new home and was so impressed with my builder Everett! He went above and beyond my expectations when making sure that I was happy with my home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Problems already

  • Carrie M.
  • Verified HomeBuyer
  • September 18, 2019
  • Conroe, TX

Our site manager was really great in explaining everything to us during the build. We really appreciate his hard work, however now that we have moved in we have noticed multiple issues that show the laziness of the builders cutting corners to get the house built. Needless to say, we will be calling several work orders.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Centex Homes - Important to add cable TV connection to rooms (especially to

  • Rafael B.
  • Verified HomeBuyer
  • September 18, 2019
  • Davenport, FL

Important to add cable TV connection to rooms (especially to master room).

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Sales staff superb, construction team solid, but short staffed

  • Pamela G.
  • Verified HomeBuyer
  • September 18, 2019
  • Fuquay Varina, NC

The sales team is amazing and spot on. The mortgage process was the easiest I've ever experienced. The actual move in was a bit bumpy, but the builder made everything right.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Dedicated

  • Sharon H.
  • Verified HomeBuyer
  • September 16, 2019
  • Fate, TX

Entire team worked together to ensure house was ready. Field Manager always followed through on all requests and was always available to answer questions.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5