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Centex Homes Reviews

What Real Homeowners Say About Centex Homes

With an average rating of 4.2 stars, Centex Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 3297 verified homebuyers to give you an honest look at what it's like to build a new home with Centex Homes. Read their unedited reviews, feedback, and complaints to help you decide if Centex Homes is the right builder for your new home.

Centex Homes

has 4.2 out of 5 stars overall

3297 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Problems already

  • Carrie M.
  • Verified Homebuyer
  • September 18, 2019
  • Conroe, TX

Our site manager was really great in explaining everything to us during the build. We really appreciate his hard work, however now that we have moved in we have noticed multiple issues that show the laziness of the builders cutting corners to get the house built. Needless to say, we will be calling several work orders.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Centex Homes - Important to add cable TV connection to rooms (especially to

  • Rafael B.
  • Verified Homebuyer
  • September 18, 2019
  • Davenport, FL

Important to add cable TV connection to rooms (especially to master room).

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Sales staff superb, construction team solid, but short staffed

  • Pamela G.
  • Verified Homebuyer
  • September 18, 2019
  • Fuquay Varina, NC

The sales team is amazing and spot on. The mortgage process was the easiest I've ever experienced. The actual move in was a bit bumpy, but the builder made everything right.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Dedicated

  • Sharon H.
  • Verified Homebuyer
  • September 16, 2019
  • Fate, TX

Entire team worked together to ensure house was ready. Field Manager always followed through on all requests and was always available to answer questions.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - The quality of the materials used appears to better than an average

  • Thomas S.
  • Verified Homebuyer
  • September 12, 2019
  • North Port, FL

The quality of the materials used appears to better than an average build in Florida. The construction bosses are very available and responsive to questions and concerns. The scheduling of the various subcontractors keeps the build process moving along in a very efficient manner. Since moving in we've had no major issues and just a few minor issues that are scheduled to be resolved. We would recommend a Pulte/Centex home to any of our friends.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Quick and easy process

  • Daniel M.
  • Verified Homebuyer
  • September 12, 2019
  • Kissimmee, FL

Great builder

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great builder, quality built homes.

  • Chukwudi O.
  • Verified Homebuyer
  • September 12, 2019
  • Missouri City, TX

Even though we had delays due to city requirements, the builder was great throughout the entire process. They were very helpful most especially the builder for my house I had because he was more than great. I would definitely recommend Centex to family and friends.

Centex Homes responded:
We love hearing that our team made your experience a pleasant one. Thank you for sharing and welcome home! ^Abby centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Some cheap parts.

  • Robert C.
  • Verified Homebuyer
  • September 11, 2019
  • Houston, TX

Some cheap parts. Kitchen sink is equivalent to trailer house sink. Not enough closet space. Option of double rods in closet would be nice with a 9 ft. ceiling

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I’m pleased to have found my Centex home.

  • Susan L.
  • Verified Homebuyer
  • September 11, 2019
  • Johns Island, SC

When I found my home, it wasn’t finished so I got choose my flooring and cabinet colors and associated trim finish. My agents were helpful throughout the whole process. I love my Centex home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Amazing Experience

  • Leo G.
  • Verified Homebuyer
  • September 11, 2019
  • Hockley, TX

The whole experience was easy and everyone was friendly

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied First Time Home Buyer

  • Sheina A.
  • Verified Homebuyer
  • September 11, 2019
  • Missouri City, TX

Overall we are very pleased with the final out come of our home. We were provided biweekly updates of where they were in the build process. They made sure we had all the information we needed as first time home owners. They even checked on us after closing to see if there was anything we needed. I would definitely recommend Centex to anyone. We are loving our house and neighborhood.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Disappointed

  • James A.
  • Verified Homebuyer
  • September 11, 2019
  • SAN ANTONIO, TX

We had nothing but issues with our build out. Our manager was more like a 50’s salesman than a manager. I would not recommend that anyone build with Centex or Pulte homes.

Centex Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. ^Abby centexhomes

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

New home owner

  • Noemi O.
  • Verified Homebuyer
  • September 06, 2019
  • Saint Cloud, FL

Love the use of space in my home , and the open layout. The high ceilings are also a great feature, and the size of the bedrooms are really good, as well as bathrooms. I would of liked for the indoor paint to be satin instead of flat, white is fine but the walls easily scratch and I wish I didn't have to worry about painting wall so soon. Wish they would consider a little more space between homes, and also to proportion the lots in a more uniform way, some homes are closer together and my neighbor has more space because the way the house was placed.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

My Martin Ray

  • Merle D.
  • Verified Homebuyer
  • September 06, 2019
  • Conway, SC

Build of the home went well. Drywall and paint finish had much to be desired!! Many defects throughout the home

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Very good company and professional people

  • Nassar M.
  • Verified Homebuyer
  • September 05, 2019
  • SAN ANTONIO, TX

I didn't know i could buy a new home with my low budget but the centex professional sales people helped me to over come the obstacles and move in to a new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic Experience

  • Christopher C.
  • Verified Homebuyer
  • September 05, 2019
  • Katy, TX

It was an easy and enjoyable experience and we are extremely satisfied with our home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied

  • Jim C.
  • Verified Homebuyer
  • September 05, 2019
  • Spring Hill, FL

Great sales person. Construction updated every week. Great warranty response. Great value for the price!! Very satisfied!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First time homeowner

  • Tu P.
  • Verified Homebuyer
  • September 05, 2019
  • Tampa, FL

As a first time homeowner, I wanted to get a newer house to avoid issues down the road. After closing, I have seen some issues with quality of workmanship and material in a short amount of time, which requires maintenance/warranty from the builder. Good thing is my builder's rep is very responsive and has been helping to address all issues I have. After these problems are taken care of, I am hopeful the property will last for a foreseeable future.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Excellent to Work With!

  • Tyler C.
  • Verified Homebuyer
  • September 05, 2019
  • Murfreesboro, TN

We had the best experience building our first home with Centex!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

FOLLOW THRU

  • Patricia C.
  • Verified Homebuyer
  • September 04, 2019
  • North Port, FL

Follow each step of the building process to the fullest. Check ever area on details before closing.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Overall Great Experience!

  • Shaela S.
  • Verified Homebuyer
  • September 04, 2019
  • Forney, TX

I am very pleased with my new home and with the home-buying process with Centex. They are timely, friendly, and helpful. The builders did a pretty good job keeping me informed and updated. The only issue I have really had so far is that I closed on my home about seven weeks ago and have yet to receive the "touch-up" paint that I was told would be available after closing. Aside from that, I am still excited and happy to have had my home built by Centex!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Quality Built Beautiful Homes

  • Carrianne C.
  • Verified Homebuyer
  • September 04, 2019
  • Buda, TX

Excellent craftsmanship and customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes

  • Anonymous
  • Verified Homebuyer
  • September 04, 2019
  • Columbia, TN

Only complaint is where they placed the AC Unit in comparison to the bedroom window when they could have easily chosen another spot that is not so intrusive.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 2

The process

  • Patrick M.
  • Verified Homebuyer
  • August 28, 2019
  • Conroe, TX

It was fun yet stressful. Our building manager was AMAZING. He had high expectations and held his workers to them through out the process. I do think some changes would help, as far as the tubs and stuff being in the home were full of construction materials and stuff, so I've noticed scratches on them and that's not something I noticed through a walk through.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Awesome experience

  • David L.
  • Verified Homebuyer
  • August 28, 2019
  • Georgetown, TX

The sales and construction team were always upfront about any change of plans as the home was being built. I never felt like anyone was hiding anything through the entire process. Design and mortgage were also very simple, closing on my home was a breeze. Couldn’t be happier with our purchase

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5