Centex Homes Reviews

Bought our house with Centex in June. The process and staff we worked with were great. They were very informative and helpful. Only issue we had was with the quality of workmanship primarily with the concrete work. First we had to have our entire pad walking up to the front door floated (lt is now a different color than my walkway up to the house and driveway) because the concrete was pooling with water and not level. It also had gouge marks in it from them using the backside of a hammer to break off mortar that had fallen and dried on it. The difference in color although not a big deal is frustrating when you pay $420,000 for a brand new house. The driveway also had many small holes and one the size of a baseball in it which again was fixed but looks a different color. The curb in front of our house was not lined up with the existing curb so there is about a 1” bump out in the curb connecting to our driveway from the rest of it. Lastly the 1” bump up going into the garage was chipped on the edge and we had to ask them to repair it. This agin does not look like the rest of the slab and noticeably stands out. It will inevitably fail aging as well since it’s right on the edge so that’s frustrating. Overall house is beautiful but concrete work is terrible. The finish on my 230,000 house in Savannah was much nicer than this one which is almost double the price. ... More

The construction manager, Ryan, was in constant contact with us letting us know where our house was, as we were out of state. Our inspector said the house was very well built, and we love it.

This is my first time buying a newly constructed home. I encountered sloppy workmanship and many issues such as a screw stuck in my garbage disposal, a window that wouldn't open and shut properly and a window that had a bent/broken screen, a leak in the irrigation system with a "continuous water usage" message from the city and a dead tree as a result, two door locks that didn't work with my key, window blinds are filthy with construction dust, the floor is spattered with paint in some places, the floor board caulking is marred in some places, a section of carpet is pieced in the wrong direction, gutters were packed with leaves/debris, water was not available in the first walk-through (builder hadn't paid the bill), water pressure in bath and kitchen on 2nd walk-through was a trickle, yard is a minefield of bumps and low points (grading is not smooth at all.) However, the builder was very quick on responding to the issues brought to their attention, and did place a second gate (their choice, I never asked for it) to gain easier, safer access the electric box and A/C unit. I'm still dealing with the dead tree issue, getting HOA violations because of it, builder won't replace it with other HOA-approved tree. In hindsight, I would be much more thorough and pickier before purchasing a home from Centex. ... More

Great great great great great

The house is good. Very disappointed with the quality of some of the material used.. Especially the quality of paint used. You used the cheapest paint possible. With what we paid for this house I expected better. We've had to deal with a double door going to outside that was not installed properly. Took three weeks to fix and the damage caused by fixing the door which resulted in flooring replaced and drywall and painting. But, it was fixed satisfactory.

Never ever again no mater what!

Good and timely in a nice a nice location

My experience with Centex was better than most due to Kim & Travis. Kim, my sales person was exceptional. She was very professional & went out of her way to help me bring this to fruition. Travis, my point person for the building of the home went above and beyond to correct any issues with the home. He truly wanted us to be happy with our home. I would give them both 5 stars if that was an option. The reason "Trustworthiness" got only 1 star is because one of the sales supervisors for Sanctuary Cove tried to cancel my ratified contract prior to the expiration date of the contract which was quite shocking and upsetting. With regards to workmanship, It was disappointing to realize Centex does not finish the walls in the garage; and I don't mean painting. The homeowner has to first spackle & sand the seams to finish the walls if they want to paint the garage. Centex also disappointingly installs smaller interior doors than most builders and the quartz for the kitchen counter tops is very thin. They provide no towel bars, toilet paper holders and there are no knobs on the kitchen or bathroom cabinets. Most would not consider these things as "upgrades" but rather standard items. Centex also installs their sod right up to the house instead of leaving a "bed" area around the home between the sod/lawn and the foundation. Centex might consider either just increasing the price of the home a little and provide these things or at least offer them as an option to the homeowner at an additional cost. What will it be next; homeowners will have to provide their own light bulbs and door knobs? The pandemic is over, the supply chain issues are no longer so maybe it's time to go back to the days of offering home buyers some options without having to go the route of a custom home. ... More

I have to say that everyone else was absolutely amazing. Roger, Joshua and a guy from Pulte when I did my final walk through with were all amazing. The house is well built, haven’t had any real issues. The people I have interacted with were top top notch people. Except for one, the sales guy named Dwight. First time meeting him was great! Good impression. Promised to stay in touch in regards to the house being finished. It started getting of track when he got my realtors email incorrect. Then it just snowballed from there. He stopped communicating, he didn’t respond to phone calls, texts or emails from myself or from my realtor. We met with him a few more times and she had to yell at him to get him back on the ball. Which he didn’t. Fast forward, I got a lot of incentives for paying cash. I was more interested in another home than the one I wanted. My realtor talked to Dwight and he absolutely REFUSED to honor the online price of 289,000 plus my incentives. He kept telling us it was 297900. The website CLEARLY had it listed at 289,000 and I even sent a screenshot and was given a bunch of excuse from him and his manager that they won’t honor the price. If they would have, I would have bought it and would be happy. Now, because that house is next door to mine, I see it constantly and am reminded of Dwight’s shady business practices. It finally sold the other day. For $249,000. Two grand more than what I paid for my house. I’m so angry that I’m planning on moving next year. Never want another centex house. This was my second cash house and I don’t think I want to even buy another house. ... More

I'm so glad to have found this home in this location. I started immediately with Kristen who was so great in helping with even more than I was expecting. This carried over to discussions with the builder, Walker. He too went above and beyond. This has definitely been a great experience, and I would highly recommend having a conversation with them here if one is looking for a new home.

Our sales rep Joey was great and straightforward with all of our questions. Very happy with the transaction. House was in good condition when we closed.

Evebody form sales person , Michelle, loan officers Mike and Ray and construction manger Landon were helpfull all thought the process.

It was a great experience. Like the neighborhood

For a first time buyer, the entire team did an amazing job making the home buying process simple and quick. They also took the time to make sure that I understood all the paperwork involved, answered all questions, and made sure everything was perfect with the house.

I appreciate Centex team's positive mindset and best efforts for making customer's experience the most comfortable and satisfying. I only deducted one star for the value, because of "no deck" and some "do it yourself" items, which put me in slight disadvantage compared to secondary market options in this neighborhood. Also, backyard soil packed with rocks with no sod may cause additional expenses in the future. Apart from this, most of issues I pointed during inspection, were fixed, and I am very happy overall. Thank you!

Once moved in some issues with the build were brought to the attention of the builder. They promised to resolve the issues and so far have not. They left behind concrete shoe track marks in the driveway (all across) and can’t be bothered to call me back or respond to any service request. I haven’t been called, texted, or contacted in any way since the issues have been brought to their attention. On the website there is an option to place a request, which I have, with no response. There is no phone number to call.

There r a few kinks to work out, but they r working on it.

I wish the kitchen cabinet doors fit better. The hot water temperature is too low.

Art was amazing and professional. Art continues to be helpful even after I have moved in with recommendation on who to contact with issues regarding the home.

Some of the materials are lower in quality than some homes.

Everything was great love my home good & nicely built , the contractor Powell was very nice

Good experience. Good busines. Good people. Goood house.

This process was so much easier than i expected. Christian who was part of the construction crew was extremely responsive and helpful, he even stopped by several times even when our home was already handed off. Overall can't think of a single complaint from the mortgage and financing to closing it was a great experience

Start to finish this was a good experience.

When I take a closer look at workmanship, I would say I am not very satisfied. A request to take a look at our door has not been responded yet. Front door gap are getting bigger.