Centex Homes Reviews

I’m confident my home was well built. All phases of construction were completed as described. They met my expectations and closing timeframe. James and Rueben were fantastic to work with.

Do you want a new home with blocked showers and bath tubs, get your home flooded on Day 1, with no accountability from builders, then go for Centex Homes. Plus, good luck dealing with rude and unprofessional regional manager Corey G for warranty issues in phoenix area. Worst, repairs didn’t get authorized and now on my own to get things fixed. It’s been one month since purchase and has been an absolute nightmare for me. Make a wise choice and Hope you don’t have to go through the same.

Overall its okay but they can do a alot better. Centex can improve alot by spending little more money. For example. By installing better looking electric on off switches. Putting vanity with drawers and vanity lights.. Floors are the cheapest possible that centex could find..it's only been two months plus in this house and Floors already are forming waves. Other then that it looks okay , the house looks solid and hopefully will stays solid..I like NY house but definitely have to spend some money to add or replace those low cost materials that is been installed. All I am saying is that Centex can do alot more by putting little better and modern looking details. Overall I like my house. ... More

The process was great. Very streamlined and easy. Ryan was very helpful to our needs as well! He should get a raise!

Everyone from the sales consultant to the people who helped when I had questions of operating the features of the home was responsive and helpful.

A few minor stuff that needed to be fixed, but everything is being addressed. Thanks to the maintenance team for all their work.

Centex has been great from day one. Down to earth sales, good communication from start to finish. Our home is beautiful, and we feel so at peace here.

Centex homes are very honest, reliable and professional. We are grateful to have our first home with you.

Centex has been great. They have provided exceptional service and a home of high quality. I am definitely pleased with the purchase of my new home.

Still new here, but so far everything seems great! Supposedly I have 9 or 10 months to bring up any issues. So I’ll know more then.

We were really excited to get into our new home as it was really beautiful and had the space and many upgrades we were looking for. However, upon move-in about a month ago, we began to notice and experience many issues and we have now started to worry about the quality of the build and the customer service when there are issues. We noted two major concerns during our final walk through, and only one issue has been fixed to date. We haven't heard anything or a timeline on when the other issue will addressed. Additionally, after closing we came in to find drywall paint and dark stain in several spots on our brand new carpet from some of the issues we had asked to be repaired prior to closing - no update on this and what, if anything, will be done. Carpet and padding already worn down on the stairs because carpet was installed too early. Also, I ran my dishwasher one time after moving in - it was fine. Second time I went to start it, I received an error code and it never worked again. Per the Whirlpool warranty with Pulte, I contacted the service folks and it took 2 weeks before a service person was available to come out. When they did, he said the dishwasher has a bad panel and the panel needs completely replaced. Still waiting for parts to arrive so they can fix (and hopefully it does actually fix it). I asked for a new one, as it is clearly a lemon - no response. It has been almost a month now that I have not had a dishwasher in a brand new house with a family of four. Additionally, our irrigation system has not run since we moved in and no one has responded to our concern about this. Our sod is brown, and there are tons of tall weeds growing in the grass. Additionally, the grout is already cracked in the upstairs bathroom, the doorbell does not ring properly, we are missing screens on some of the windows that should have them - just to name a few issues. Though we did get a lot of house for a reasonable price, I am glad we didn't pay more because the quality is just not there and neither is the service. Also, don't rely on information provided to you about the home on paper alone. We did a quick sale and during the process we were told our home had a 4 foot garage extension, we signed paperwork with our offer that showed it was included and then we discovered it did not actually have this option, which was one of the reasons we had made an offer on the home. If you are thinking about buying, I would encourage you to visit in person and ask lots of questions and verify things (especially sizing of rooms, garages, etc) yourself. If all of the issues were addressed and in a timely fashion, I may feel differently - but as a brand new home buyer, it's apparent that the company puts up so many homes, and right on top of one another, and their focus is quantity/making money. I haven't experienced that they care about quality and good workmanship. I don't think they care if their buyers are happy after move-in.... they are on to the next home and sale. Overall, the entire process has been stressful and we have more questions than answers or help, unfortunately. ... More

I like the way the team kept me up to date on the progress of my home

It was time to upgrade and move our family to a new house and we were very fortunate to find a new community within a great school district for our kids. The whole purchasing process was very streamlined and we felt the seller and construction manager were very responsive to all our questions. The building quality is great and actually surpassed my expectations. In my opinion it's Pulte quality just without all the options. We did hire a home inspection company and they found no concerns at each stage of building which says a lot and is a great piece of mind. We put our life savings toward thi new home and we feel we made the right decision. Can't wait to meet all our new neighbors, especially when the new community center will be built by next summer. We hear it will be the largest for a Centex/Pulte community! ... More

Great Team They Help Us To Get Our Dream Home.

I Have been Very Happy With the Home. I Like the Floor Plan, the Design and Architecture of the Home. -I Like the Good Use of Space in the House. -It is Well Designed. -It has been A Quality Built Home. -With A Great Home Warranty, that Assures Home Buyers of Taking Care of What Might be Needed with their Warranty. -On the Whole the Design & Architecture of the Home, the Floor Plan, the Quality of the Home has been Great. I Have been Very Happy with the Home. -I Think Pulte/ Centex is one of the Best Builders in the Country. -They Build a Quality Home. -I Would Recommend Pulte/ Centex to A Friend or Anyone looking to Buy A Home. -I have been Happy With the Purchase and the Quality of the Home. -I Highly Recommend Pulte/ Centex As A Home Builder. -Pamela Holt ... More

Salesperson lied or did not know services he said were included were in fact not. Floor plan was different from model with closets, only after saying something did they address and then we had light switches that went no where. Most importantly, look at the Management company they hire for the community. If you want simple things like gutters, fence or to screen a porch it could take months for approval. The rules that apply to you as the homeowner do not apply to the builder either. I am greeted to cement trucks 5 days a week at 5am as they begin construction, but I cannot get “an approved style fence” for two months because it took 16 phone calls and 6 emails to get something done. ... More

The project manager I worked with was really easy to work with. Very repsonive to emails and calls if I had any questions. Inspections were pretty stress free for the most part. If there were any issues we found, they were handled with no issues. After move in, I found a few minor things and they were handled really quick with no issues. There were a couple of other builders in the area I looked at but I am glad I went with Centex.

Overall pleasant experience. Very attentive before closing, definitely delayed responses after closing. No major issues. Do recommend with any home purchase that buyer gets a personal inspection. Again, no major issues were discovered, but builder was likely a bit more conscientious.

Very professional , I would refer them to anyone

We have only been in our house for a few days, the overall experience is pleasant, we hope to build our home in this place for many years.

We had minor adjustments and Harrison was very good at responding to them in a proffesional manner.

Great customer service and great personal touches

BLAKE WAS AMAZING AND SUPER HELPFUL! Great asset to the Centex team!

The experience was great, although your mortgage division needs to get a little better. I would definitely buy from you again in the future.

We are loving our new home. Mason (builder) has been fantastic. He makes sure that every feature of our new home is working and that we know how to use it. He goes way beyond what we expected in a builder.