Centex Homes Reviews

Our entire process went very well. The builder was incredibly helpful and continues to check in when he sees me outside to make sure things are going well.

Centex's warranty customer service department is either incompetent or worse, not willing to stand behind its warranty. For the first two weeks after we moved in, the on-site project manager took care of any warranty issues we had. After we started having some electrical problems a month later, we were told now we have to call their customer service. We contacted their customer service to have an electrician come out and take a look. Centex told us they made an appointment for us. When the electrician never showed up I called that electric company but was unable to get hold of anyone. I called back Centex and they told me they made an appointment with a wrong electric company. After that, Centex made another appointment, this time with a different electric company. Guess what? They didn't show up either. When I called that electric company to find out why nobody showed up, they had no idea what I was talking about. I don't know if Centex warranty customer service is doing this intentionally, so they don't have to stand behind its warranty or they are just plain incompetent. In the meantime, our electrical issues are still unresolved. ... More

We love our home. It is beautiful and the craftsmanship is good.

I appreciate the design and quality of my home. Its a great family home!

Its only 1 month in new house and i'm facing issues with my AC unit. Washer is not working properly. There are small little holes in the house through which many unwanted guests like roaches, ants, crickets keep coming.

Appliances not working sprinklers wrong equipment electrical plugs uneven will do an inspection before the year it’s over disappointing

I really didn't want to write this, but this has truly been a very bad experience with this home purchase. I have come to realize that big business is bad business all the way around. That includes Centex reps and their perspective contractors. Have a good day.

Would recommend to purchase through centex

My family an I moved into (our home) thank GOD ITS NOT OUR FOR EVERY HOME. First there was no inspection done only the H2O inspection paying almost 400,000 for a home you would think I would have gutters though their were none. After living in the home for only 12 days the flooring was coming up also in my master bathroom their is nothing surrounding the tube as far as backer board for those who don’t know what that is it’s a green or red board that protects against water damage I’m not talking about tile but they only put sheet rock around the tube that began to peel only after 12 days after informing the warranty department I was told it would be addressed though here today on August 7th it’s still not fixed though when I addressed the situation I was told an I quote I should bath my kids in my upstairs bathroom. I’m a retired Navy veteran whom has been to war three times an im still fighting for what’s right for my family though being treated as if this is ok. We moved in on May 27th and I put in this request in on June 9th an as I said it’s the 7th of August this is unacceptable Kyle, Corbin, Josh, Javier, Ms. Christine also Regan. I have spoken with an after speaking with six individuals u would think things would be taken care of though the only thing that was fix were my front an back doors. They were fixed on the 5th of August. I haven’t seen a inspector only a adjuster the ac unit is making a squeaking noise some places in the home aren’t caulked properly I had to paint my own garage my patio was address as well though not put back properly the landscaping in my backyard was not done properly an retaining water do to the slope an I find this completely unacceptable so if someone were to ask about buying from Centex homes I would definitely deter them. I knew buying a home would be expensive though I never imagined it would be this bad buying a New build or I would be told it’s not for them to fix but it’s on me to fix. ... More

The entire sales, title, and post sales support team at Centex are awesome. Very minor issues with home delivery, (paint scuffs, door lock fit, damaged threshold), all were resolved quickly and painlessly. I recommend Centex and the Pulte family of companies to all.

Sales experience with Ryan was great. Mortgage team was aggressive to the point of harassing and not competitive with offerings. Pulte/Centex contracts out the work to companies employing individuals that either lack craftmanship skills or have no pride in their work. ESPECIALLY the paver company, finish work, drywall work and the grading of property and the sod placement. The kitchen appliances are of horrible quality. Whirlpool Customer Service is horrible Site Manager Shawn and Warranty site contact Brittnay are quick to respond and genuinely seem to care.

We loved working with Centex. As first time homeowner's, they really make the process smooth and equip our homes with fixtures we wouldn't get from other builders such as blinds, sprinkler system, etc. We would recommend them to any of our friends or family members.

They were very helpful and communicated well with me throughout this purchase. As a new home owner they answered all my questions that I had.

This is my second experience to buy home in Texas. Centex consultants are professional and have excellent communication skills during the process of purchase.

Couldn't have asked for a better experience buying our first home. The willingness to help starting from the financial aspect at the beginning to staying updated before moving in, and even the help after moving in. They have great people, thank you so much to Mike, Cody, and Chris!

I bought a spacious new house but some details such as the bathrooms are all painted with flat paint, some scratches in the shower, which were not fixed, the creaking of the floors on the second floor were not fixed at all, they can be seen in the finish of the walls the folds of the drywall, the house is beautiful but it needs some details.

Impressed with all that comes with the house from full appliances to the irrigation system. Worth its price

The location is great

Great overall home buying experience

My experience was smooth and easy. Everyone was very responsive and kept me updated along the way. I would recommend buying a home with Centex. Thanks for everything!

Very easy, all people involved made this purchase smooth.

I have had all great experiences so far. Alison has been very informative and helpful each time I called. Alison and Ernest walked around and also educated me on how to upkeep maintenance of the property and they both advised if I need anything to contact them directly. I really appreciate that extra mile of knowing someone is a phone call away to point me in the right direction, when I have questions.

This was my first purchase I’ve heard stories of other peoples first time home buying experience and mine went smooth compared to theirs

We are pretty happy with our house, but it had several issues that needed to be fixed that shouldn’t have been missed. Once issue they attempted to fix, but didn’t. Had to wait almost a month for them to try and fix again. Something finishes are just not as good as they should be. Love the neighborhood, overall wouldn’t have done any different.

Due to work requirements was not able to purchase in person. The web based dashboard and system was easy to use and very streamlined. Made things easy to upload and check on status of paperwork.