Centex Homes Reviews

The whole team has gone above and beyond our expectations. Especially Connor! Thanks everyone!!

I thought I was getting a great home but was disappointed when I could not install my winsow shades when I discovered the wind header was split in two and filled with foam which cannot support the screws. Builder has been notified and have done nothing to repair the issue.

Not great. From day one during walk through issues were found and pointed out. We had outside inspector come in and did property inspection. ( THIS SERVICE WAS DONE WHILE WE WRE STILL IN CALIORNIA.) Arriving here ln texas , many of the report from the inspection were still not corrected. NOT everyone involved during the process were incompetent. There would be some people in the administrative part and people in support services on repair definitely unqualified. I also feel that the person put in charge and oversee the repair is a very bias individual.

this expirience was so great i thank god every night because without him this wouldn't had happen.the house is very good .

Andrew, Builder was solid throughout process.

The initial process with sales person was great. He was very helpful and answered my many questions. Unfortunately after I signed the purchase contract things started to go down hill. I needed house insurance that process went through the team, not a good experience. everyone wanted to help but that did not happen. The left hand did not know what the right hand was doing. As far as repair requests and promises That did not always happen. I was told one thing and that did not get done or got forgotten. There were many things that did get done but not easily. workmanship on the detail inside work was of poor quality. Some of the team were great, but not easy to get things done if everyone is not on the same page ... More

My experience with my builder Tristen was great. I must say he gave me his word to address any issues and please with his urgency to get things done. I can’t say the same for the sales agent. It has been one inconsistency after another. Forget about have visual communication about an exchange and he would deny it all. We were told by the sales agent that a temporary mailbox would be installed in the community and a mailbox key would be issued at closing. It’s almost 2 months and yet to receive a mailbox key let alone communication regarding the mailbox. Would I refer my builder Tristen to potential buyer, absolutely! However, I would not recommend building with Centex. I’m quite disappointed. ... More

I feel like I was pushed into thinking all the issues at each walk through would be completed and any issues would be fixed asap. The only person who has been great so far and actually communicates is Doug my service manager. My electrician no showed for a outlet that is missing which is a code violation. Made me miss a work day using PTO even after confirming that morning! My upstairs tub leaks but thankfully Doug is working on that finally after Dallas just ignored the issue since one week after moving in the home. The pain comes off with one wipe on every wall. The exterior doors have to be slightly cracked in order to actually lock them. Doug is also working on that but I have to wait and see if he comes through unlike the incident with the electrician "who was coming". Steer clear because the whole neighborhood group on social media is talking and nothing but complaints with the new homes that should not be an issue for a new home. Also, Taylor isn't any better when my realtor reached out to him/her they said someone would come look at the issue and well lets just say, that NEVER HAPPENED. I regret buying this home now dealing with all the frustrations. ... More

Very few issues so far. My view of trees will vanish soon due to construction. Water pond needs cleaning as irresponsible people throw litter in it.

I had a great buying experience from beginning to end. The staff was professional and were there to answer and solve any issues in a timely manner.

From the moment you stop in to take a look at the Denton,TX community to the day you take Possession and even afterward you will be happy to have chose. The Centex and Pulte Mortgage team. They all exceeded every expectation, hats off to you all and thank you for making this an excellent experience all around. I love the neighborhood and would recommend it to anyone that wants the same all around quality and service!!!

Kristi and Chad were a great help throughout this process! We are first time home buyers, so everything felt a bit daunting at first, but they answered our questions and assisted us promptly with no complaints or hesitation! Thank you for all your help!

What an amazing experience! This was my very first home buying experience. Going with a new build was both exciting and overwhelming. Everyone at Centex made the process easy and smooth. From my Centex realtor, Jennifer Calvin (such amazing support and customer service), to my build supervisor, Josh Weaver (always makes you feel like you’re priority #1), and to the Pulte mortgage team of Jaquie & Amy, I would have been so lost without their outstanding knowledge and patience through this process. I am just so grateful for making my home buying experience so easy and affordable. I would highly recommend Centex for your next home or your first home like me. ... More

Great and prompt work. My experience with them is great too

Warranty coverage for pulte homes really poor. They are doing temporary job during warranty time period. Worst customer care services.

Inspect your home way before you close, otherwise, I would buy from Centex again.

The home buying experience and the construction have been excellent. Everything in the house is perfect. The only problem that has not been resolved is outside drainage.

Really enjoyed the process and was seamless.

The process was very easygoing. The offering of models is comprehensive and the pricing and incentives are competitive! Communication was second to none and the way they manage the buying process, start to finish left us with no question that we made the right choice. Even construction communication was incredible. We were kept informed every step of the way. The finished product is beautiful!

I had a great experience with Centex. A little rough patch in the beginning, but after that things just flow. All the staff were helpful, knowledgeable and respectful. It was a real smooth process

I remembered the first day I walked into the Centex front office. I was uncertain about what I wanted even though I had a lot of specific details I wanted in a home! Looking through different home design on the screen and walking some, gave me a meaningful insight. The entire Team were amazing and very helpful during the building process, very quick to answer emails. Ultimately, during the home closing process, the builder assigned to my home was very wonderful, courteous and professional. He made sure to take care of every little details that were noted during the walking of my home. Great job done! So far, I am happy with my Home, it is a beautiful work of art! ... More

The only issue we had was with the interest rate that was offered. We didn’t get it because of communication from the builder to the financing team with Pulte but still had a good rate. Overall quality and responsiveness to any issues with the home has been great so far.

Joe and Shannon were great through the process. They have amazing patience. Centex takes customer concerns serious at all levels and they are responsive.

It has been a great experience. The Centex team was amazing. We received weekly calls from Monica and Chad with updates about the progress of our new home, future changes, etc. The quality of our house is great, we are enjoying it. 100% recommended!

Everyone was super responsive, and made the whole experience as smooth as possible!