- New homes
- Centex Homes
- Reviews
Centex Homes Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Homeowners Have to Say About Centex Homes.
Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3251 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
New Centex Home
- Vicki F.
- Verified HomeBuyer
- May 03, 2023
- Alvin, TX
We had a great experience purchasing our new home. Our salesman was so professional, friendly and prompt with all information. The quality of the home is as expected with builder grade products. There was a construction problem found with one of the walls during inspection and it was promptly resolved By the builder, who was great. We closed on time with no surprises.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Our Builder Was Awesome and Helpful!
- Derek F.
- Verified HomeBuyer
- May 03, 2023
- Cypress, TX
Michael was a great builder. He was with us every step of the way and went above an beyond to explain each and every detail with us. He communicated in a timely manner. Even after moving in, he has been helpful in answering the occasional question.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Grateful
- Raul R.
- Verified HomeBuyer
- May 03, 2023
- TOLLESON, AZ
Thanks you so much We are grateful for your service
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Builder Experience
- Paula A.
- Verified HomeBuyer
- May 03, 2023
- Tucson, AZ
Wonderful experience. Developer rep Lorenzo was excellent during our walk through. He noted all requests and got moving instantly. Prior had limited communication issues on when the home would be ready but aside from that would recommend.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Miscommunications
- Anonymous
- Verified HomeBuyer
- May 03, 2023
- San Antonio, TX
I was told by my sales representative that I would be able to afford a house in Davis ranch at the end of January. Of course I knew that could change based off of pre-approval and actual approval. Fast-forward to March I'm told that I can only afford a house in a different community. I was told that I would be able to keep my 4.25 rate that was promised to me but after speaking to my loan consultant she said that that was not communicated to her by sales. Unfortunately but thankfully she was able to get me a 4.75, but the sales consultant shouldn't have promised me that rate nor should he ...
Centex Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP ...
Total Score 2
Quality 4
Trustworthiness 3
Responsiveness 2
AC Unit, and Backyard
- Lyana B.
- Verified HomeBuyer
- May 03, 2023
- Spring, TX
Called the office and spoke with Jennifer regarding the AC Unit area there was concrete dug up and left there and that was supposed to be cleaned up before I moved in, they took 3 to 4 weeks to do it, also they still didn’t do the job the area around the AC Unit is not paved done like my neighbors to the left or right of me, also there were deep holes in my backyard that I didn’t even see they came and put down old grass that looks like a haystack and it’s going back to the deep holes. I hope that you can send somebody out to see the terrible work that has been done like they don’t care about ...
Total Score 4
Quality 1
Trustworthiness 1
Responsiveness 1
Ardit was very proactive!
- Harmony-Reallyn T.
- Verified HomeBuyer
- May 03, 2023
- San Antonio, TX
As a first time home buyer purchasing completely on my own, I had sooooo many questions. Ardit was very helpful, proactive and addressed my questions and concerns the same day. He helped put my mind at ease throughout the process even after closing on the home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Ignacio
- Ignacio M.
- Verified HomeBuyer
- May 03, 2023
- Pilot Point, TX
It’s really good houses, comfortable and everything it’s amazing
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Sales agent and Tracy
- Tarence J.
- Verified HomeBuyer
- May 03, 2023
- Buckeye, AZ
My sales agent and Tracy from Pulte have been awesome to work with. Seamless interactions
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good home but quality of the material is not up to the mark
- Punnam A.
- Verified HomeBuyer
- May 03, 2023
- Fuquay Varina, NC
I bought the home in Centex. Staff is friendly but sometimes give false promises and ask for excuse. Home buying process is smooth but quality of the construction is not that great. I experience lot of wear and tear after my house closing which I didn’t expected. Quality was highly compromised.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
First Time Home Buyer
- Jennifer B.
- Verified HomeBuyer
- May 03, 2023
- Alvin, TX
My overall experience was phenomenal. Everyone was hands on from the time I started the process of buying my first home till the time of closing. The process went so smoothly and I closed within a month. Someone was always available to answer my questions and concerns. I Love my beautiful home. It has everything thing that I desired. It’s structured just the way I always dream it would be. Buying a home from Centex was one of the best decisions I ever made in my life!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Warranty Repair response was very poor
- Kelechi O.
- Verified HomeBuyer
- May 03, 2023
- Spring, TX
The warranty callout for a badly installed vinyl floor took so long and after they eventually secured and got me waiting for a whole day, no one showed up or even called back. I had to put in another ticket. Not sure how they will respond on more serious issues if they took this long to work on this minor issue.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 1
Kyle was great! Very informative, stayed in contact with us consistently & made us feel at ease with the entire process!
- Curtis L.
- Verified HomeBuyer
- May 03, 2023
- Cypress, TX
Kyle was great! Very informative, stayed in contact with us consistently & made us feel at ease with the entire process!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Beautiful house
- Iliana R.
- Verified HomeBuyer
- May 03, 2023
- Katy, TX
Feel confortable, safe place , my and my family feel happy with the new Home , thank you.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience. ON time.
- Anonymous
- Verified HomeBuyer
- May 03, 2023
- Van Alstyne, TX
Happy to be part of Centex neighborhood.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Estrella homes are the best
- Juan G.
- Verified HomeBuyer
- May 03, 2023
- San Antonio, TX
We bought our house and loved the whole process. No pushy sales just great service. Had to place a couple of service calls and received the best customer service I could had ask for. The whole process was very stress free and easy!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Poor wiring job, dead spots on upstairs floor, poor sod job
- Daniel L.
- Verified HomeBuyer
- May 03, 2023
- Magnolia, TX
Kitchen was not wired properly. We have to have the garbage disposal permanently unplugged if we want to run the dishwasher. There was no split in the wiring to allow both to run separately. Upstairs floor has several dead spots. The grass/sod job in the back yard was quite poor. On our 5th week in and there is still significant patches in the lawn.
Centex Homes responded:
Hi Daniel, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Not Impressed
- Montina L.
- Verified HomeBuyer
- May 03, 2023
- Summerville, SC
My buying experience was excellent, Not impressed with the quality of building materials, appears to be a rush job in so many areas from pouring of cement to inside walls, a little touch on walls it smudges,outside light above garage continues to be loose have shown it to the young lady 2X,huge hunks of rocks were all over yard. Overall just a rush job to get these homes on the market.
Total Score 5
Quality 2
Trustworthiness 3
Responsiveness 2
Professional and friendly
- Caryn V.
- Verified HomeBuyer
- May 03, 2023
- Alvin, TX
The experience was great from Eli in the sales office to Dennis doing the walk through. I truly love my new home and am thankful for those that helped me get into it.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great home!!!
- Benny G.
- Verified HomeBuyer
- May 03, 2023
- Haslet, TX
Great home buying experience Tom and Jose were great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nicely build home
- Viswamitra K.
- Verified HomeBuyer
- May 03, 2023
- Fuquay Varina, NC
It was great experience, Ryan neely helped to understand the design and structure. Carter was the construction manager and he always informed me with the construction updates along with my queries and all queries were answered and resolved.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Don’t judge a book by its cover….
- Tammy H.
- Verified HomeBuyer
- May 03, 2023
- Winter Haven, FL
I visited Centex homes several times. I loved the three car garage and the fact that the 4th bedroom had its own bathroom. I just couldn’t get excited over the exterior of the home. To me it was so cookie cutter looking, so blaa. Anyway, after looking at about 80 plus homes for sale we realized we were getting the most bang for our buck and bought the Bayshore model. The house is very spacious inside and now that it’s furnished and decorated it looks absolutely gorgeous. Because they didn’t have a model for this home it was very hard to visualize the possibilities. Our ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A great company to buy a home from
- Alexander T.
- Verified HomeBuyer
- May 03, 2023
- Royse City, TX
Quality home, great communication and great service by this builder.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Our Builder was Excellent!!!
- Matthew E.
- Verified HomeBuyer
- May 03, 2023
- Columbia, TN
We couldn't be happier with our Builder, Mike. Everything was completed before we closed. Very quick and responsive with the very few touch ups that we requested as well.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Overall good
- Uttama S.
- Verified HomeBuyer
- May 03, 2023
- Fuquay Varina, NC
Good experience, thanks for the home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Narrow Reviews by Area
- Albuquerque, NM - Coming soon!
- Atlanta, GA (87)
- Austin, TX (192)
- Charleston, SC (115)
- Charlotte, NC (34)
- Columbia, SC - Coming soon!
- Columbus, OH (82)
- Dallas, TX (268)
- Fort Myers, FL (67)
- Fort Worth, TX (122)
- Fresno, CA - Coming soon!
- Hilton Head, SC (17)
- Houston, TX (595)
- Jacksonville-St. Augustine, FL - Coming soon!
- Killeen, TX - Coming soon!
- Lakeland-Winter Haven, FL (102)
- Louisville, KY (94)
- Myrtle Beach, SC (117)
- Nashville, TN (82)
- Orlando, FL (115)
- Phoenix-Mesa, AZ (122)
- Raleigh-Durham-Chapel Hill, NC (196)
- Riverside-San Bernardino, CA - Coming soon!
- San Antonio, TX (434)
- Sarasota-Bradenton, FL (141)
- Savannah, GA - Coming soon!
- Sherman-Denison, TX (21)
- Tampa-St. Petersburg, FL (163)
- Tucson, AZ (40)
- Wilmington, NC (20)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.