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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3251 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3251 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Very Slow to Respond to Build Issues

  • Melvin L.
  • Verified HomeBuyer
  • April 03, 2023
  • Spring, TX

Outside of the buying experience, which was amazing, and working with the builder, who was on site at the time everything else has been very poor quality. I have several issues or just the ongoing with no timelines and no consistent. Follow up. I’m hoping things improve, but I have already had to spend quite a bit of my own personal money which may not get reimbursed to get things working like my garage door like my washing machine like my security system on and on and on. And for the record, the siding and landscaping was done horribly to begin with, and it shows to this day, which means I ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 1

The builder was always responsive during issues during the purchasing process.

  • Theresa S.
  • Verified HomeBuyer
  • April 02, 2023
  • BOERNE, TX

The quality of materials used and the workmanship get a one star. The cabinetry, flooring, carpets, fencing, and landscaping are of terrible quality. The electrical panel is a 15/20 so I cannot have the lights on and vacuum at the same time without popping the panel. The same thing happens when I have the lights on and want to use several appliances at once in the kitchen such as an air fryer and rice cooker, the panel pops multiple times. I am resetting it 7-8 times each day. I had them come out and they said the panel isn't strong enough to handle what I am doing. This is ridiculous. The ...

Centex Homes responded:
Hi Theresa, we apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Building Manager

  • Darrin H.
  • Verified HomeBuyer
  • March 30, 2023
  • Plant City, FL

Jonathan building manager was excellent. He was very helpful and made every attempt to fix and correct issues in a timely manner. Our experience and time with him was great. However, there are other area where Centex can improve period. Thanks

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Mr.

  • Carl Y.
  • Verified HomeBuyer
  • March 30, 2023
  • Spring, TX

My home buying process with Pulte Homes was great!! Whenever I had a question it was answered promptly and everything went smoothly. I would recommend Pulte Homes to anyone looking to buy a new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pura calidad con centex gracias

  • Jose R.
  • Verified HomeBuyer
  • March 30, 2023
  • TOLLESON, AZ

La verdad fueron muy profesionales en su trabajo y muy contento por mi nueva casa gracias centex

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mr. Not very pleased

  • Anonymous
  • Verified HomeBuyer
  • March 30, 2023
  • San Antonio, TX

Very poor experience as well as home not up to expectations..

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1

Great experience

  • Lawrence C.
  • Verified HomeBuyer
  • March 29, 2023
  • Concord, NC

My wife and I are truly happy with our experience with Centex. Our house looks great and exceeded our expectations. We would highly recommend this company to everyone, they won’t be disappointed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Stephane M.
  • Verified HomeBuyer
  • March 29, 2023
  • Haslet, TX

The process from initial was stressful, but at the end it was great.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Centex Home

  • Demetrius A.
  • Verified HomeBuyer
  • March 29, 2023
  • Cypress, TX

The quality of the Centex home was by far the A-1. With the help of Corbin our Sales Counselor, he got us in the the right house. Corbin was with us every step of the way and Centex held their part all the way to the end. If you are looking to buy a home get with Centex you will not be disappointed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Antonio

  • Antonio L.
  • Verified HomeBuyer
  • March 29, 2023
  • Converse, TX

Excellent, quick and confident service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

House is great, but no internet.

  • Anonymous
  • Verified HomeBuyer
  • March 29, 2023
  • Cypress, TX

I'm happy with the new house for the most part and Mike May is a great builder, but not fully livable since there is still no internet in this community.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Pass

  • Andres G.
  • Verified HomeBuyer
  • March 29, 2023
  • NEW BRAUNFELS, TX

Low quality shower doors. Rocks all over the area that were never removed, left over wires and trash under the sod.. The Sod can’t grow from all the rocks and materials underneath. Low quality shower doors which both have broken. Counter tops and back splash very low quality. That’s just some of the standards used.. Supervisor inspector did his best for the time and materials given from Sales and management.

Centex Homes responded:
Hi Andres, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP centexhomes

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Great quality constructions, I definitely recommend this builder

  • Juan G.
  • Verified HomeBuyer
  • March 29, 2023
  • San Antonio, TX

Great job, excellent customer service and awesome community properties. Thanks Juan G.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First time home buyer

  • Humberto G.
  • Verified HomeBuyer
  • March 29, 2023
  • Houston, TX

Construction manager did an amazing job helping us understand our new home and taught us how to use everything our new home has to offer us

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The home is phenomenal 5 stars across the board

  • Paul C.
  • Verified HomeBuyer
  • March 29, 2023
  • Buckeye, AZ

The home is phenomenal 5 stars across the board

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First home

  • Adolfo G.
  • Verified HomeBuyer
  • March 29, 2023
  • Converse, TX

Was able to purchase this home for my wife and I we worked with other builder that gave us the run around so they could make more money. But centex helped with financing and helped us get into our first home

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Thank you!

  • Adilia P.
  • Verified HomeBuyer
  • March 29, 2023
  • Sahuarita, AZ

It was an honor receiving outstanding quality service from Matt & Corey. Thank you to both!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Home Purchase

  • Brent R.
  • Verified HomeBuyer
  • March 29, 2023
  • Magnolia, TX

I have recommended to several of our friends and family the great options that Pulte and Centex offer. My parents are now in the process of selling their current home and plan to move to the Pulte neighborhood next door. Pulte/Centex do a great job of helping people get into a home during these difficult times of high interest rates and an unpredictable housing marketing. Right now if you want to buy a home, a new home is definitely the best option!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Awesome Centex Staff, but poor quality of sub contractors

  • Ricco Z.
  • Verified HomeBuyer
  • March 29, 2023
  • San Antonio, TX

We purchased a home that was already close to being finished so our experience is only on the back end. The staff as a whole are very good, friendly, and supportive. However the sub contractors they use to build their homes is poor; contractors they hire do not take pride in their work and it shows everywhere in the home. I understand it's a business so they try to find the cheapest contractor, but at some point there needs to be some venting for QA as the price we pay should reflect the quality of work which due to the people the hire to build the homes isn't there. Once again the staff is ...

Total Score 4


Quality 1

Trustworthiness 5

Responsiveness 5

It was a good experience!

  • Zaida E.
  • Verified HomeBuyer
  • March 29, 2023
  • Fuquay Varina, NC

I had a good experience with Centex people while building my house, and the time to finish it was just as promised. Even after, they have been in touch and aware of any of my needs. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The finish construction and closing went smoothly

  • William R.
  • Verified HomeBuyer
  • March 29, 2023
  • Parrish, FL

We are both happy with the house

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Good neighborhood

  • Eduardo M.
  • Verified HomeBuyer
  • March 29, 2023
  • Houston, TX

Best quality on everything best windows ever

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall amazing job

  • William M.
  • Verified HomeBuyer
  • March 29, 2023
  • Crowley, TX

We had a great experience with Centex! Our builder was amazing and responsive prior to and after closing. The warranty team is awesome and are quick to come out and look at a problem. The overall product is great and we love our new house!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Trust

  • Chidozie O.
  • Verified HomeBuyer
  • March 29, 2023
  • Katy, TX

Very impressed with working with your team, especially the builder Mr Adriel Rodriguez! I give him a 10 out of 10 stars.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

still waiting

  • Jorge H.
  • Verified HomeBuyer
  • March 24, 2023
  • Spring, TX

we call the construction manager as soon as we started finding issues, the carpenter came and evaluated the details we showed him, he said " we need to replace basically all the doors of the cabinets in the kitchen, and paint them" after that we haven't hear from them, and they are no longer here at the subdivision.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 2