Centex Homes Reviews

Appointments for electricians made twice. Both times subcontractor failed to come to home to fix electrical issues. Third appointment is next week. No confidence electrician will show up. Centex warranty program is empty words thus far.

The buying experience was great

I feel like the trades people they hire take no pride in their work, many things had to be done multiple times to just pass our basic acceptance level. Many many issues too many to list here, I would not recommend.

Few problem found. It was on the inspection report, but not fixed.

Loved my whole experience! My salesperson, Bernar, was and is AMAZING! If I had any questions during the process and even now I’ll text him questions and he replies immediately. Even whilst he was on vacation! Pulte/Centex you have a winner with Bernar. My construction managers were great too. One was out of town with an emergency and one of his colleagues stepped right in to help. If I had any issues they were addressed quick. I’ve been in my home now for three months and absolutely love it. I’m so glad I went with you instead of Lennar. I’ve had a couple things come up, and they have scheduled them right away. Totally recommend Centex/Pulte. ... More

Quicker response time to issues would’ve made experience easier.

Overall a good experience. Jarrod and Izzy were very attentive and respectful. Gave very insightful information about my first home and made it well worth the wait. Had a few issues but they were quick to resolve them. Couldn't have asked for better service. Thank you to those two Gentleman & Centex for providing top notch service. Would definitely recommend them to friends and family.

Super rushed thru the closing. Numerous issues to be addressed. Virtually no communication even though I was promised to be kept updated. 2 months after closing & still issues unaddressed that were to be fixed/etc before or very shortly after closing. Even was given a certificate of occupancy despite the heat not working. Too many houses, too few ppl for the workload, too focused on only money, and the laborers' work is neither inspected nor up to par for new construction in that price range.

Poor workmanship. Priced to high. Homes are priced a lot lower now. Nothing but lies .The only good thing they have going for them is Scott the project manager.

Our construction manager, Johnathan, was just on point with his updates and any questions we had was answered very quickly along with repairing anything we found in a timely manner. The whole team was great.

Centex builds a solid home with beautiful attributes but fails to "finish" their build with the polish that is needed to make a new home look and feel like a new home. We were told these are not custom-built homes but neither was the last new car I purchased which was delivered with all of its hardware attached, was shiny and new with no blemishes and didn't require dozens of technicians to repair build faults. For this reason, we feel their final workmanship and overall finish quality is unacceptable and leaves much to be desired. We will say they are very responsive to the many warranty issues; these same issues that should have been noticed and attended to by Centex prior to the home's sale. ... More

customer service not helpful. they promise to get back to you but they never do. Very quick to use or say 'not under warrantly' as a safety blanket, without waiting to listen to what the concern are. My construction manager cody was the only good thing that happened during the buying process. The sod(grass) is no good at all and is not covered in the warrantly. I am just learning to adapt to the new home and having no help from customer service.

It was good within reason, they’re pushy with the timelines when they want you to do something but loose on the timing when you want something. The house is built well, but some of the finish work falls short

It's was great and smooth process along the way. Alot if perks

Both Brad and Dennis made my home buying process a dream come true, and we love our new home! Both gentlemen valued my concerns and helped in any way possible. Could not have asked for a better sales team than the one at Pulte Homes! Thank you all so much!

We are very happy with the house

The overall experience was fine. The mortgage process was a very smooth process and the people that I worked with were excellent.

Would highly recommend, everyone was friendly and professional to work with.

Very stressful paperwork had to be sent numerous times and monthly payment and interest rate were not locked in immmefiately they kept changing customer payment amount

This my third occasion having a new home built and this is my best experience since 1989. All discrepancies, if any, have been attend to. The builder seems to be quite thorough.

We bypassed having to, or being able to, make any of the option choices. We have only found a few minor iss and, so far, ALMOST all of them have been handled promptly. We have been in the house for only one month, so still getting used to it, and the area.

very professional and closed all items on time

Overall, it was a good buying experience and up to this point the core structure/ home appears good but as we have settled in we have notice a lot of little things that your eyes aren't drawn to during walk throughs. Additionally, we continually voiced concern about the lawn and didn't get it fixed before hand, I think they honestly used a terrible and cheap lawn provider who didn't do a good job. Overall, felt the price was too high but that's probably a sign of the market and times. They were able to offer a last minute discount but in my opinion it was still overpriced from there but every house we looked at during that time was the same. ... More

Neal was amazing. He took the time to answer all of our questions. Overall good experience.

The experience was good overall.