Centex Homes Reviews

Some of the workmanship and materials used were done poorly. Overall, not bad, but for the price, could have been completed neater and better materials used such as bathroom and kitchen fixtures. Takes a long long time for work to be addressed and/or done to fix work poorly done. Disappointed with that.

I had an overall positive experience. Amy R. was great! I was buying from overseas and only my wife was able to meet in person. She was helpful and knowledgeable. The building process up until the end was also positive. Our only issue was our communication and problem solving with Ethan F. We had some issues pointed out during our walkthroughs that were not addressed until the morning of closing. We had to push our closing back and some of them still were not resolved or done so not to standard. He assured us we would be able to contact him after closing, but he was not responsive at all.

Just wanted to keep it short and sweet, Centex made the home buying experience as easy as possible. They were timely, kept me in the loop on updates, were professional and were accommodating in explaining the process and lightening the stress. Shout out to Kelli and Matt for being wonderful and helpful.

The buying and building process was easy. There isn’t much I would change.

Love my house and the location!

I will share my experience and highlight 2 categories. 1.) Customer Service; the overall customer service was excellent! The builder was attentive, responsive, and eager to work with me. 2.) Quality of craftsmanship: the job seemed rushed and it showed. There was paint splattered on the carpet, blotches of paint on doors, cracks on the driveway, and the crown on the kitchen shelves was loose. I put in a work request to have these and several other issues addressed before the one year warranty expires.

great location nice people to work with

I had a wonderful buying experience while leaving at the home I’ve had some issue that where quickly addressed in a timely manner unfortunately the floors seem sorta cheap and part of the shower head is coming off and the back door gets stuck it hard to open and close but other than that I’ve had a 4star experience

It's always a nice feeling to move into a new home, but along the way, issues arise. The hired contractors could have shown more care and completed a task properly. Having them come back and redo something that should have been completed right the first time, would save time and money. I'm still trying to get paint up off my floors, the paper should have stayed on the floors until all painting was completed. I should not have to come in and remove paint from the floors.

Was my wife's and I first home buying experience. Both Jesse and Lena helped us through every step of the way. They made sure we understood every step and told us what we should expect. Could not have asked for better people or experience. Thank you.

The sales group is great at there job and make you feel welcome as soon as you walk through the door. But I dislike how they operate when it comes to your home. There is a very limited option to customize your home. Once they pour the concrete they won’t allow you to change not one thing. As well comparing our house to the others in the neighborhood we over paid for our house. The same house with close enough square footage to ours cost less than ours. Those houses are fully loaded with grass in the back and sprinklers and gutters. Ours didn’t come with non of that and cost about 30,000 more. If I was to go back I would do better research on how much the houses in our neighborhood are going for. As well I would have a realtor next time to catch the slid bull the sales people will try to slide by you. We could have gotten a better deal than what we was offered. But that’s okay; that’s first time homeowner mistake. It won’t happen next time. ... More

Good experience Team was good sales and construction management

Vernon and Julio were very helpful from start to finish. Started working with Julio who provided me with weekly updates and photos on how my build going and answered any questions I had allaying my fears and concerns. Vernon always took his time to explain to the teeth anything that was asked of him. He was cordial, prompt and quick to respond even when busy. Vernon took it up a notch from where Julio stopped and most importantly, he was very helpful and educated me on the after closing requirement for my new build. Thanks Vernon and Julio.

Overall my experience buying a house was awesome I highly recommend it

Too many details weren’t finished before the closing like downstairs bath vent, wall, cabinets, power in certain rooms, etx

Great people and nice community. Very happy with Centex as they are helpful all the time.

Don’t have internet .I will have wait longer

Centex Homes need to include garage door opener to their homes. They should also include painting of the garage into their plans.

Beginning to end, everyone I came in contact with during my home buying process was professional, straightforward and honest about each step.

The entire process was seamless, thorough, and absolutely worth every second. Andrew, Dean and their team were calculated and caring in every step of the process and we are very thankful for them. My wife and I are very satisfied with our purchase

We originally were supposed to have our house completed in the very early summer when we signed our contract but that got pushed and pushed until October. Not to mention we moved in with trades still painting the exterior of our house and the lawn still being laid. There was numerous times we had asked if something could be fixed or done and got told yes, just to find out it was either not fixed, or fixed with minimum effort (usually shooting a bunch of caulk or silicone at the problem). We had about 3 items that we immediately submitted to warranty after moving in because we had told the CM about them at least a month in advance and they still weren’t fixed. I watched many of the trades work on my house and I can tell everyone that it’s largely in part to just the standard of quality these trades hold for themselves. I’ve walked behind painters and told them spots they missed before. And that’s not something I should be having to do as the buyer. List of problems we had, or are still having: Lawn (they laid the sod and never rolled it or completely just didn’t put sod down in some places. My lawn is so bumpy that it’s difficult to mow and I’m now periodically buying sand to level my yard.) Walls aren’t square. Some of the shorter lengths of walls, it’s very apparent that the drywall and studs are not square to opposing walls. 2 sheets of drywall have become visible through the tape, mud, and texture of the ceiling. There was a piece of trim I could fit my hand behind. There was a piece of door trim that was so far away from the floor that you could feel a draft when you put a hand next to it. Then when they put the door trim on, the painters forgot to paint both sides of the door trim, and they got paint on my floor that I had to scrape off. Lots of our exterior siding had cracks where nails were put through too hard. We had a roof leak almost immediately. Not to mention that you’re putting 300k+ out for a house and you get zero options. You get it as it comes. Then the HOA this builder has chosen for this area doesn’t even send you mail to set up your accounts but they will drive the neighborhood at least twice a month and fine you for your trash cans being in front of the garage door. Overall super happy with the amount of home I got for the price, love the location and my neighbors. But the quality is not up to standards. Make sure to hire inspectors for framing and final walkthrough. Best of luck. ... More

I purchased my home on 12/6/2021. My move-in date kept getting pushed back. The sales rep that initially handled my purchase quit and I fell into the proverbial cracks. I was never told the appliances I chose were not available when I was buying the matching refrigerator, so my kitchen doesn't match. I was never called in to choose my flooring, during the build my a/c unit came in before they poured the cement slab down so my a/c unit is on cement blocks and the builder down right refused to fix it and do it right. I had to get things in writing for any future issues that may come along. I have repairs I have been waiting to be done for almost a month and I'm told it's the supplier delaying the fix. I will never buy CENTEX again. ... More

From the initial signing of the contract I was misinformed, misled and not informed of decisions that would impact my home or my closing. I was shown a home initially that was supposed to be similar to my build before signing the contract that had all the bells and whistles only to be told after my house comes with “none” of it i.e iron rails, trey ceilings, blinds, ceiling fans, crown molding, sprinklers ,large kitchen island, toilets not made for toddlers and nor can I add it to my expense. I had several mortgage consultants give me incorrect information about incentives and additional monies that would be given to me. I was told by another sales rep that due to the timing and delays I could request to add incentives such as sprinklers, ceiling fans and etc… none were true. My mortgage consultant Donnie said since I was paying for the loan I could request management to add additional customizations before my build was complete, again not true I had concerns of the quality of the home and construction initially in the early phases and my external inspection had several flaws indicating poor quality in my build. Within a week or two of that I had a major flood leak that put 2.5 inches of water from an upstairs bathroom tub leak that flooded the entire downstairs in the bathroom that created more delays. Unfortunately for us my fiancée and myself brought both our parents to surprise them of our new home but unbeknownst to me this day would end in embarrassment and concern for our purchase rather than praise. Once appliances were installed I had my oven range stolen and front door damaged. I was given a later close date then it was readjusted a several more times. There were so many inconsistencies with process of building a home and I am not a first time home buyer. I had several project managers change on me and that also led to poor communication and follow through. I raised my concerns about specific items and my home but was told not to worry about it. Throughout my build I had to escalate to VP of construction Matt and sales to see if they could make my situation better only to be told the work will get done with great quality, which turned out to be false. He gave me a promise that he couldn’t keep. I had leaks in my toilet, bathroom sink and windows that couldn’t close properly and terrible painting throughout my home. I felt my needs weren’t being met as well as my concerns being heard and they were solely focusing on closing me out so year end could report a successful close. My construction manager Corey had to work miracles to make last minute changes and deal with my complaints but ultimately it falls back on the company for failing to meet a builders needs of quality and trust. My sister was using another home builder and they had one project manager to max 2 homes but here at Centex/Pulte they have one project manager to 20 plus homes, and this is where lack of follow up, poor quality, mistakes and overall poor build comes from. I would only recommend this home to a first time home buyer that just needs a place to live or someone not caring of quality of the home and especially not at the price I was given. The house price was over inflated and at 400k and blinds not being part of the package and the options selected for you are the lowest of the low quality that you can find at Home Depot on sale. Like I stated before it was a travesty and I’m glad that it’s over with so now the real construction can begin of what I wasn’t allowed to add. Every part of the home was built with poor quality and design and has left a bad taste in this consumers mouth. It’s irritating you wait 10 months to put your newly built home back into construction because your needs weren’t met. Poor leadership and vision leads to poor satisfaction of your consumer. I will NEVER buy a home thru Pulte or Centex! You have been warned and take heed to what is being said. ... More

Our whole experience was wonderful and we couldn’t ask for anything better

This company was just ausome everything was just great. Our house is beautiful. We are so happy we bought a home with centex.