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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3243 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Centex Homes - We had a great homebuying experience and the quality of our home

  • Anonymous
  • Verified HomeBuyer
  • August 03, 2022
  • Raleigh, NC

We had a great homebuying experience and the quality of our home is great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home

  • Carlos A.
  • Verified HomeBuyer
  • August 03, 2022
  • Lakeland, FL

House is pretty great, no problems so far.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - From start to end the process was pretty smoothThanks somuch

  • Karthik G.
  • Verified HomeBuyer
  • August 03, 2022
  • Fuquay Varina, NC

From start to end the process was pretty smooth Thanks somuch to fieldofficer who took care of our house like a baby Thanks centex Note: after u move in for sure there gonna be small issues which is ok

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Great process from beginning to end, they have a great process

  • Anonymous
  • Verified HomeBuyer
  • August 03, 2022
  • NEW BRAUNFELS, TX

Great process from beginning to end, they have a great process in place.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - We had a great experience from the beginning of the home buying

  • Dana H.
  • Verified HomeBuyer
  • August 03, 2022
  • NEW BRAUNFELS, TX

We had a great experience from the beginning of the home buying process right up to closing. Our project manager was very responsive to any issues that arose and made sure to explain the process thoroughly.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Penny S.

  • Penny S.
  • Verified HomeBuyer
  • August 03, 2022
  • Concord, NC

Great home buying experience everyone has been awesome. I am so happy with my new home.. thank you

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - The night we closed, about 20 minutes after we walked into the

  • Jacob G.
  • Verified HomeBuyer
  • August 03, 2022
  • Haslet, TX

The night we closed, about 20 minutes after we walked into the house for the first time, I found a leak in the wall. Supposedly there was an issue with a piece of the back siding, so the hose bib needed to be removed in order to complete repairs. After the hose bib was replaced, it wasn’t screwed back on tight enough so water was leaking in the wall for an unknown amount of time. Drywall was damaged, insulation was soaked, and a considerable amount of water was seeping up from under the floor which was how the leak was discovered. Subsequently, the floor in the entire house needed to be ...

Centex Homes responded:
We're incredibly disappointed to hear that you had this experience and we have shared your comments with local leaders so they can look into the situation. We take your feedback seriously and ask if you'd like to continue discussing this, please send us an email including your full name and phone number to customersupport@pultegroup.com. ...

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Centex Homes - It was a good experience for a first time buyer.

  • Tiaria O.
  • Verified HomeBuyer
  • August 03, 2022
  • San Antonio, TX

It was a good experience for a first time buyer. Jeff, Andrew, and Philip were great. They were always available to help & made sure we were satisfied with everything.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Centex Homes - Very happy with my home, overall good experience they were friendly

  • Ana R.
  • Verified HomeBuyer
  • August 03, 2022
  • San Antonio, TX

Very happy with my home, overall good experience they were friendly and honest from beginning of construction all the way to the end. Thank you Centex.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Floors could be laid better pieces coming up.

  • Aleshia O.
  • Verified HomeBuyer
  • August 03, 2022
  • Willis, TX

Floors could be laid better pieces coming up.. the HOA is disgusting .. the trees are ugly and the lighting not over the address is stupid..

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Smooth process

  • Simeon U.
  • Verified HomeBuyer
  • August 02, 2022
  • Crowley, TX

It was a great experience being a first time buyer. Our construction managers Darryl and Patrick were awesome!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Delivered a great home during the pandenic

  • Joseph G.
  • Verified HomeBuyer
  • August 02, 2022
  • North Fort Myers, FL

I really enjoyed working with Centex.. they actually delivered on all their promises. I have a comfortable, energy efficient home that is exactly what I wanted. I've always wanted a layout just like the Hanover plan and now I have one. It's laid out just right for my lifestyle. Thank you Centex for coming through during the pandemic supply chain era!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice Home with Exceptions

  • Barbara T.
  • Verified HomeBuyer
  • August 02, 2022
  • Fuquay Varina, NC

Our experience with Ryan in Sales was very pleasant and professional. As first-time Centex homebuyers, not our best experience with new construction because of Centex policies. We saw the home at the end of 2021 (the walls were not yet sheet rocked) and wanted to purchase at that time and were told the price. However, Centex did not release the lot until March 2022 with no reason given despite our many emails and phone calls to the sales office with offers to purchase. When the lot became available, the price was raised $50,000 with no cosmetic changes permitted (including paint color and ...

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 2

Super disappointed

  • Anonymous
  • Verified HomeBuyer
  • August 01, 2022
  • NEW BRAUNFELS, TX

I can't believe this whole process, from lack of communication, poor workmanship and the absolute carelessness. The sales rep team was the only high note of this process but the builders/field team dragged the rest of the team through the dirt.

Centex Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. centexhomes

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Centex Homes - Very he’s working and friendly employees.

  • Lemi G.
  • Verified HomeBuyer
  • July 31, 2022
  • Houston, TX

Very he’s working and friendly employees.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great updates but very little response to fix tickets.

  • Anthony S.
  • Verified HomeBuyer
  • July 31, 2022
  • TOLLESON, AZ

The process of the house being built was great. Got constant updates as it was growing to become the amazing house I live in. As far as after move in with minor things that we submitted a repair ticket for online we have had very little response to get things taken care of (cabinets fixed, replacement fridge, drywall bubbling, etc.)

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 2

Centex Homes - Tomas was great and very knowledgeable.

  • Samantha M.
  • Verified HomeBuyer
  • July 30, 2022
  • Raleigh, NC

Tomas was great and very knowledgeable. I wish there was more communication throughout the whole process though.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Meh

  • Anonymous
  • Verified HomeBuyer
  • July 30, 2022
  • San Antonio, TX

Multiple issues not resolved throughout the home. Two walkthroughs with blue tape and still issues remained. Doors not properly sealing. Two of the rooms in the "Smart home" did not have the ethernet cables terminated or cut into the walls. The filter was missing for the AC, when they finally installed it, it was a used and very clearly dirty filter, if I could post the picture I would, absolutely gross, Trash left in the AC unit, and cabinet doors installed backwards, Exterior of home has misaligned panels. Just kind of lazy and unprofessional workers. Other all other parts of the home ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Great home with a lack for attention to details

  • Anonymous
  • Verified HomeBuyer
  • July 30, 2022
  • Shelbyville, KY

We love our home and would buy from Centex again. Our biggest concerns have been regarding our walkout basement. There has been some leaking but our contractor is doing his best to get it resolved. The house is well built but it feels like some of the contractors were in a hurry and didn’t pay attention to the details. There are areas missing paint, caulk, and some cleaning detail that could’ve been better. It’s all minor except the basement. It feels like the company got overwhelmed with selling and building and I just wish they would’ve slowed down and paid better attention to a few things. ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Ousmane

  • Ousmane B.
  • Verified HomeBuyer
  • July 29, 2022
  • Jarrell, TX

Spacious open design for family environment. It's a luxury home with an effordable price

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Evelyn and Ibrahim from Cinco Lakes rock!!!

  • Zechariah T.
  • Verified HomeBuyer
  • July 29, 2022
  • San Antonio, TX

Seamless experience for first time home buyers

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - The builder was great, communication was awesome!

  • Kim-Anthony W.
  • Verified HomeBuyer
  • July 29, 2022
  • Spring, TX

The builder was great, communication was awesome! The overall process was a great experience for my spouse and I as we are first time home-buyers!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent customer service

  • Luis G.
  • Verified HomeBuyer
  • July 28, 2022
  • Davenport, FL

All my issues were solved thanks guys!! Appreciate it lots!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Tracy and Trevor were great

  • Richard W.
  • Verified HomeBuyer
  • July 28, 2022
  • Clermont, FL

Trevor Gouin and Tracy Devoe Were excellent. They were responsive personable and able to deal with issues as they Arose. They were good resources and represented your company well. The design center representatives were also flexible patient and knowledgeable.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - The construction manager was very unresponsive throughout the

  • Caleb P.
  • Verified HomeBuyer
  • July 28, 2022
  • Zephyrhills, FL

The construction manager was very unresponsive throughout the process. Our lawn was completely dead when we moved in due to the lack of care/watering. We have also had a variety of issues with the house since moving in.

Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address. ...

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 1