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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3243 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Centex Homes - Worst home buying experience ever.

  • Melinda M.
  • Verified HomeBuyer
  • July 27, 2022
  • San Antonio, TX

Worst home buying experience ever. The only thing that made this experience worth it was the construction manager behind upfront, honest, and handled every issues as quickly as possible.

Centex Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Seemant

  • Seemant M.
  • Verified HomeBuyer
  • July 27, 2022
  • Leander, TX

Branden was very helpful and kept me updated on the construction. He was very responsive. Nathan and the team assisted very well as well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mr

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2022
  • San Antonio, TX

Back yard is not leveled, it looks like everyone was in hurry and they supposed to work the way they built 2 years ago.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Centex Homes - Overall pleased, they did a good job building my home.

  • Daniel H.
  • Verified HomeBuyer
  • July 27, 2022
  • Fuquay Varina, NC

Overall pleased, they did a good job building my home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Chris is the BEST!!!

  • Honglai P.
  • Verified HomeBuyer
  • July 27, 2022
  • Bethlehem, GA

The builder I worked with is Chris and Athena, and they are super-r-r nice and responsible. THe diligence and responsiveness made my house purchase and the move-in go much easier and happier. All my concerns had been resolved immediately. I really had an amazing-g-g experience with Chris, Athena and Haverhill Farms Community from the beginning to the end. All my best to Centex teams!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Justin and Pat

  • Ingrid M.
  • Verified HomeBuyer
  • July 27, 2022
  • Spring, TX

Unfortunately, l was not able to be present throughout the construction process, but Justin kept me informed of everything through out the entire process. Justin is very dependable and responsive to any request fairly quickly. I was very nervous as this is my first home but with all the information given to me by Justin I felt as ease and everything was seamless. In addition to Justin, Pat was alway pleasantly and readily available to answer and clarify any questions I had. I would like to thank Justin and Pat for helping go through this process smoothly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Initially signed in 2021 * low interest rates drew me in* took

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2022
  • San Antonio, TX

Initially signed in 2021 * low interest rates drew me in* took over 1 year to complete. Interest rates doubles by then and no compensation made. Alot of issues were identified in the beginning of build process (framework time frame)which were "fixed" but are now causing issues post move in. Initially, the quality of thr home seemed great. After 3-4 days of living in the home, the real quality was exposed. Doors falling off hinges, toilets backing up, showers clogging, issues with Irrigation system, paint peeling, Hvac..the trim to cabinets seem to be hanging on with tape and glue. The quality ...

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 5

Good overall experience

  • Michael H.
  • Verified HomeBuyer
  • July 27, 2022
  • Hockley, TX

We had a great overall experience. A few minor issues but overall everything went great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

wonderful experience with Centex

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2022
  • Leander, TX

Amazing, wonderful experience with Centex

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Buying and sales experience was very smooth and construction

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2022
  • Haslet, TX

Buying and sales experience was very smooth and construction manager was keep updating us throughout process. But we close last month and we already have a huge underground leak costing us high water bill. Warranty is very slow to respond and after multiple emails and calling on emergency numbers finally they start taking this leak seriously. I hope it gets fixed anytime soon.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Nice output

  • Ajigar S.
  • Verified HomeBuyer
  • July 27, 2022
  • Fuquay Varina, NC

Nice to be part of of centex family

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - I have a lot to appreciate this company like the neighborhood

  • Claude N.
  • Verified HomeBuyer
  • July 25, 2022
  • Haslet, TX

I have a lot to appreciate this company like the neighborhood and the house manager(Mark) are two of the main things I would like to appreciate Mark has really great responsive tendencies he is always there to help with issues and even if he can’t he always tries his best to satisfy customer and for that I would like to thank him. Something that left me with a sour taste in my mouth is the fact that after 30 of you moving in they are supposed to come to do a walk though in your house and that is a part of the contract but they never showed up. we I did I told them that when I moved in my ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

K

  • Kenneth H.
  • Verified HomeBuyer
  • July 24, 2022
  • Houston, TX

Wish they would have installed cable/Ethernet outlets in all the rooms.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Centex Homes - Love my new home.

  • Noel B.
  • Verified HomeBuyer
  • July 23, 2022
  • Crowley, TX

Love my new home. I'm enjoying it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - My Builder Julio was such a sweet heart.

  • Brittney M.
  • Verified HomeBuyer
  • July 19, 2022
  • Forney, TX

My Builder Julio was such a sweet heart. Any time I had a question he was quick to answer it, or at least always tried to find the answer if he didn’t know. He called every week with updates on the home and kept me informed about inspections. Julio takes a lot of pride in his work as well as his team. My home turned out beautifully with no issues after moving in. Thank you Julio!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - This centex builder is not Upto the mark.

  • Nagarjuna N.
  • Verified HomeBuyer
  • July 18, 2022
  • San Antonio, TX

This centex builder is not Upto the mark. They are building the homes to sell it fast. They are not looking for the quality of the house. The engineers working for centex are not professionally qualified and they mostly don’t know how to build the house but they are doing that. They are asking the buyer to close the house without completing the home and the buyer mostly don’t know about few things and they are rush to close because of the time limits.

Centex Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Centex Homes - We have been concerned with all the repairs that have been necessary

  • Judith O.
  • Verified HomeBuyer
  • July 16, 2022
  • Davenport, FL

We have been concerned with all the repairs that have been necessary in a new constructed home. Our experience with the construction managers has been outstanding. Don’t think we would purchase another Centex home.

Centex Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. centexhomes

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 4

House is nice, service is awful

  • Randy B.
  • Verified HomeBuyer
  • July 15, 2022
  • Royse City, TX

Overall the house is great. My only issue was been the quality on two parts of the house, the first and main one is the fence, its cleary visible they just rushed to put up a fence, its not aligned straight at all, its obvious they used the cheapest materials they got their hands on and to top it off the corner of my fence just pops open its easily one of the worst built fence I have seen and im not the only who thinks that because the neighbors have expressed the same. The second is the grass same with the fence just seemed to be rushed. Another issue I have had was to get any response ...

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 1

Great Value, On Time Delivery, Excellent Quality.

  • REHMAT I.
  • Verified HomeBuyer
  • July 14, 2022
  • Hockley, TX

The entire home buying process was very pleasant. They sent timely updates. They paid attention to details. Very professional team, delivered a great product.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

From sales person to project managers to closing everything went very smooth.

  • Christine K.
  • Verified HomeBuyer
  • July 14, 2022
  • North Fort Myers, FL

From day one with Troy as our sales person,to Andrew as our project manager, to closing everything went very smoothly. Everyone was courteous, professional, very knowledgeable. They all listened to my questions and answered them within a day or so. My house is so well built. I have changed a few things as I wanted to make it my own. Centex is by far a home you can be proud to own.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We loved our builder!

  • William H.
  • Verified HomeBuyer
  • July 13, 2022
  • Houston, TX

Our builder was super nice and personable. She herself owns a Centex home and wanted the best for our home owning experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - We had an amazing experience with Mr.

  • Anonymous
  • Verified HomeBuyer
  • July 13, 2022
  • New Caney, TX

We had an amazing experience with Mr. Trent Salzer, he was so helpful, accommodating and patient with us, as first home buyers, he explained the whole process, and kept checking on us, how were doing! Thanks for everything ! You’ll forever be part of our life story Trent!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - We really have great experience with Centex.

  • Mary C.
  • Verified HomeBuyer
  • July 12, 2022
  • NEW BRAUNFELS, TX

We really have great experience with Centex. Robyn was so helpful and I'll give Brandon 10 stars. He was very thorough, receptive and addressed questions/ concerns.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Skylar, Mark, and Ani were incredible. Brian was subpar at best.

  • Houston W.
  • Verified HomeBuyer
  • July 12, 2022
  • Haslet, TX

Skylar, Mark, and Ani embodied the definition of responsiveness, punctuality and transparency. They were all easy to do business with. Brian on the other hand seemed quite untrained, unresponsive, and frankly misleading (talking in circles without it giving a straight answer specifically). Although I do not hold Brian accountable to his lack of training, that’s his management teams job. He is responsible for taking ownership of providing clear and concise data, which he did not do without a push every conversation. Overall, I would rate the entire experience a 4 out of 5 stars.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

46 days past our closing and we still haven't moved in fully due to punch-list not completed!!!

  • Gerald R.
  • Verified HomeBuyer
  • July 12, 2022
  • Murfreesboro, TN

I'm just going to say the project leads Cody, and Abbi seriously dropped the ball on our home. We were forced to close or be charged an additional 500$ a day until closing. We are 46 days past our closing and we haven't finished moving in due to long list of punch-list work that needs to be completed. The quality of finishing work is abysmal, and even after 3 attempt of I-worc trying to fix their horrible paint/caulk job we are hopefully going to get results from a new sub-contractor. When the best that our project lead Abbi can say to us is that your house is livable there is a problem. ...

Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address. ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2