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Centex Homes

Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3256 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3256 Reviews

Star Rating Breakdown

5 ★ 1865

4 ★ 625

3 ★ 407

2 ★ 182

1 ★ 177

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Seamless and Professional

  • Kathryn P.
  • Verified HomeBuyer
  • September 09, 2025
  • Waller, TX

This was my first home purchase on my own, and I couldn't have asked for a better team. Amy, the sales representative, was such a pleasure to work with. Her knowledge and professionalism made it easy to start the process. Chris, the builder, kept me updated and went above and beyond to ensure my house was move-in ready by closing day. If I ever had a question or concern, both Amy and Chris were on it and got back to me almost immediately. I am very satisfied with the quality of my home and highly recommend the Centex community.

Centex Homes responded:
Thank you for taking the time to share your feedback. We’re so happy to hear that Amy and Chris made the process smooth and enjoyable, and that their knowledge, professionalism, and responsiveness gave you confidence along the way! It’s wonderful to know you’re satisfied with your new home, and we truly appreciate your recommendation! Enjoy your new home! ^KH ...

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Javier

  • Kenneth M.
  • Verified HomeBuyer
  • September 09, 2025
  • Lehigh Acres, FL

If knew then what I know about Centex Homes I never would have bought one. Overpriced and not alot of value. I had problems including range fuse and also automatic door in the bathroom shutting on its own. Also the floor in the garage had paint spots that had to be cleaned up.

Centex Homes responded:
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has not met expectations and that you’ve encountered issues with your home. We'd like to learn more about your concerns and help resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 2

Quality 1

Trustworthiness 1

Responsiveness 1

Great service!

  • Jaime M.
  • Verified HomeBuyer
  • September 09, 2025
  • Converse, TX

Overall the process was very simple and smooth. Everything came out wonderful and our house feels like home to us.

Centex Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear that your process was simple and smooth, and it’s wonderful to know your new home turned out as you hoped and already feels like home! Thank you again. ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Buying was good but needs work

  • Michael L.
  • Verified HomeBuyer
  • September 03, 2025
  • San Antonio, TX

The people helping set up and follow up on the buying process were fantastic and have no issues with this process. The walkthroughs were great I was being told things are checked and double checked. The problem now is I keep having issues with electrical, plumbing, and now windows leaking during rain. I was against buying a new house for fear of these reasons, these reasons that I was told shouldn’t be a problem. I keep having to take whole days off work just to be here to fix all these problems. The only saving grace is that the warranty people do in fact respond relatively quick, but I am ...

Centex Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear that your buying process and walkthroughs went smoothly, but we’re truly sorry for the ongoing issues you’ve experienced since moving in. It's good to know you are receiving quick communication from our warranty team, we would like the opportunity to help address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 3

Quality 2

Trustworthiness 2

Responsiveness 4

Ocean Pointe by Centex, Bolivia, NC

  • Kathleen W.
  • Verified HomeBuyer
  • August 21, 2025
  • Bolivia, NC

Very pleased with our purchase here in Bolivia, NC. The Ocean Pointe staff...from sales to build manager have been wonderful. Would highly recommend this builder.

Centex Homes responded:
Thank you for taking the time to share your feedback with us. We’re so glad to hear that you’re pleased with your new home and that our team made the process such a positive one! We appreciate your recommendation, and we wish you many happy years ahead in your new community! ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

This team was the best

  • Alex H.
  • Verified HomeBuyer
  • August 19, 2025
  • Haslet, TX

Everyone made this experience enjoyable for us! Hunter was a great builder to work with and tried his best to make sure we were satisfied with our home purchase. We love it!

Centex Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that Hunter made your homebuilding journey enjoyable and worked hard to ensure your satisfaction! It’s wonderful to know you love your new home, wishing you many happy years ahead! ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Enjoyable, very attentive and friendly

  • Florine B.
  • Verified HomeBuyer
  • August 14, 2025
  • Boerne, TX

make sure that you are in constant communication with you builder and do not be afraid to voice your opinion. They are friendly and very understanding.

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that you had a positive experience with our team! It's wonderful to know that they were friendly and understanding throughout your process. Enjoy your new home! ^KH centexhomes

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 4

Warranty work and quality have been questionable

  • Geoffrey H.
  • Verified HomeBuyer
  • August 13, 2025
  • Ashville, OH

The purchasing agent was great, the building process was pretty good. After moving in we have had problems with the hvac system, mold, and cabinets pulling off of the walls. The response to those issues has been very mediocre and doesn’t really seem to be much of a priority. The subcontractors especially colonial heating could care less and seem more interested in passing the problem off then really trying to figure out the problem.

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you enjoyed your experience with your sales agent and your build process! However, we're sorry to learn about the concerns you've been experiencing in your new home. We'd like the opportunity to learn more about them and help resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 3

Quality 3

Trustworthiness 3

Responsiveness 2

Great experience

  • Jill H.
  • Verified HomeBuyer
  • August 07, 2025
  • Gainesville, GA

Very responsive builder team! Addressed and resolved items as they arose in a timely and courteous manner.

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that you had a great experience with us! While we're disappointed to learn there were concerns with your home, we're glad to know they were addressed and resolved promptly. Enjoy your new home! ^KH ...

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Dreamscape

  • Anonymous
  • Verified HomeBuyer
  • August 07, 2025
  • Montgomery, TX

Shannon did everything she could possible to make it worthwhile to get into my home. Price was right. House was ready for move in. Aaron made the walk thru happen with no glytches.

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you had a positive experience! It's wonderful to know that Shannon and Aaron were helpful and supportive throughout your process. Enjoy your new home! ^KH centexhomes

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

Overall great home

  • Anonymous
  • Verified HomeBuyer
  • August 07, 2025
  • Princeton, TX

Overall experience was great. I do wish there took into consideration homeowners preferences in yards and gave more space in between homes rather than trying to fit more into the subdivision. Additionally underground sprinkling should be on a central recollection line to help mitigate costs for homeowners.

Centex Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that your experience overall was great! We appreciate your feedback and insights into the yard sizes and underground sprinkler recommendation. Thank you again. ^KH centexhomes

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 5

Purchase on Labelle

  • Pedro H.
  • Verified HomeBuyer
  • August 07, 2025
  • LaBelle, FL

My overall experience was good. The only issue was getting the tittle in my name at the county property adjusters office was not so smooth. I contacted the Centex employees to let them know that the name change had not been recorded. Other than that I have an electrical issue in the house and we see how they handle it. Thanks!

Centex Homes responded:
Thank you for taking the time to share your experience with us. While we're glad to hear that you had a good experience overall, we're sorry to hear about the title and electrical concerns in your home. We'd like to make leadership aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 3

Quality 4

Trustworthiness 4

Responsiveness 4

Build was great found a few things that were really not that bad

  • Peter A.
  • Verified HomeBuyer
  • August 07, 2025
  • CAPE CORAL, FL

Working with Mike and Cathy was a very good experience for me

Centex Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great experience while working with Mike and Cathy! We're also glad to hear that the build process went well and that any issues you found were minimal. Congratulations and enjoy your new home! ^KH ...

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 5

Exceptional experience

  • Jeffrey S.
  • Verified HomeBuyer
  • August 06, 2025
  • North Port, FL

Buying our new home with Centex was the best move we have ever made. Everyone involved was extremely knowledgeable and helpful. They quickly responded to us with any questions that we had through the entire process and kept us informed as things progressed through the buying process. We would highly recommend buying a Centex home.

Centex Homes responded:
Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a smooth and seamless home buying experience! It's wonderful to know that our team was helpful, responsive, and kept you informed throughout your process. We appreciate your kind words and your recommendation! Enjoy your new home! ^KH ...

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Treated like a VIP Customer

  • Felix C.
  • Verified HomeBuyer
  • August 06, 2025
  • LaBelle, FL

From the start I told CENTEX Homes employees what I liked about their performance, execution, attention to details, and Customer Satisfaction. Although, the development is new and have few homes occupied, the City of LaBelle water, wastewater, stormwater, trash collection and recycle materials collections run smoothly and on time. Yard irrigation is automatically taken care by the HOA which is reasonable, or pretty low cost to be exact. The warranty. my God, is a dream come true. They have a Customer Service group that response as if telepathy occurred, as soon as you know you like something ...

Centex Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you are enjoying your new home and community! It's great to know that any concerns you may have are addressed and resolved quickly. We appreciate your kind words! ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Cinco Lakes

  • Paul D.
  • Verified HomeBuyer
  • August 06, 2025
  • San Antonio, TX

Where do I start, My homebuying experience was a nightmare. it started after 2 weeks I moved in the guest bathroom toilet got clogged. Submitted a claim and they came 3 days later to snake the sewer pipes and with great success it was cleared. 2 weeks later I had another clogged toilet on a Friday night and paid $740 dollars on after hour plumber company. Cleared the problem again but the plumber thinks something is in the pipe and he didn't have a camera to check but cleared the clogged. Then 1 week after that it got clogged again. Frustrated with the clogging issues insisted the plumber use ...

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're truly sorry to hear about the challenges you've encountered in your new home, especially the recurring plumbing issues and delays in resolving your warranty requests. Your concerns especially regarding the pipe obstruction, water damage, and communication are important, and we’d like the opportunity to escalate this further to ensure proper resolution. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 4

Quality 2

Trustworthiness 1

Responsiveness 1

House was not built to standards

  • Jeri E.
  • Verified HomeBuyer
  • August 06, 2025
  • Maricopa, AZ

We discovered that the studs are off, some are spaced 25", other studs are 17", makes me wonder how safely the house was built. One of the walls in the backyard can be pulled back and forth. There is a crack in the stucco wall of the house. The hot water values are reversed. Tickets have been submitted but nothing has been doneto fix the issues.

Centex Homes responded:
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about the concerns you've been experiencing in your new home, as this is not the level of quality we strive to provide. We apologize for the lack of resolution and would like the opportunity to address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 3

Quality 3

Trustworthiness 3

Responsiveness 1

Mr mo

  • Mohammed B.
  • Verified HomeBuyer
  • August 06, 2025
  • Forney, TX

The making progress to fast to get home

Centex Homes responded:
Thank you for taking the time to share your feedback with us. If you have any concerns about the pace of construction or feel things are moving too quickly, please don’t hesitate to reach out to your construction manager or our support team, we're here to help make sure everything meets your expectations! ^KH ...

Total Score 5

Quality 4

Trustworthiness 4

Responsiveness 4

Jesse and Jessie were both very helpful (as were all Poltie employees)

  • Ronald T.
  • Verified HomeBuyer
  • August 06, 2025
  • Bolivia, NC

My wife and I are enjoying our new home -- Many Thanks

Centex Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that Jesse and Jessie were helpful throughout your experience! It's wonderful to know that you and your wife are enjoying your new home! ^KH centexhomes

Total Score 5

Quality 4

Trustworthiness 4

Responsiveness 4

Great house and excellent service

  • Brian B.
  • Verified HomeBuyer
  • July 24, 2025
  • Princeton, TX

Best home I’ve ever owned, great price and interest rate. Definitely worth every penny!

Centex Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you're loving your home and felt it was a great value! Wishing you many happy years ahead! ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Oluwakemi A.
  • Verified HomeBuyer
  • July 24, 2025
  • Willis, TX

Took short time to process, they did absolutely best for us.

Centex Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear the process was quick and that the team did their very best to support you. Congratulations on your new home and enjoy! ^KH centexhomes

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 4

First Time Homebuyers

  • Karla R.
  • Verified HomeBuyer
  • July 24, 2025
  • San Antonio, TX

Our first time homebuying experience was a great one! The construction manager Mario did an outstanding job and made sure he provided us all the information we needed for our home. We love our centex home!

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We’re thrilled to hear that your first homebuying experience was such a positive one! It’s wonderful to know that Mario went above and beyond to keep you informed throughout the process. Enjoy your home! ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

After Closing your on your own

  • Nicole J.
  • Verified HomeBuyer
  • July 23, 2025
  • Charlotte, NC

Slow to assist with areas of concerns and problems.

Centex Homes responded:
Thank you for your feedback. We’re truly sorry to hear that assistance with your concerns has been slower than expected. We'd like to escalate your concerns to leadership and would appreciate it if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you again. ^KH ...

Total Score 3

Quality 3

Trustworthiness 2

Responsiveness 1

Perfect

  • Caroli C.
  • Verified HomeBuyer
  • July 23, 2025
  • Buckeye, AZ

So far so good we love our home we havnt had any issues the buying process was great however we are first time homebuyers everyone involved made this an easy process for us. We are very greatful.

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We’re thrilled to hear that you’re loving your new home and that the buying process was smooth, especially as first-time homebuyers! It means a lot to know our team helped make the experience easy and positive for you. Enjoy your new home! ^KH ...

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Samuel

  • Samuel G.
  • Verified HomeBuyer
  • July 23, 2025
  • Sahuarita, AZ

Inferior cabinetry kitchen and baths. Baths did not include medicine cabinets or shower curtain rods. No cabinets or sink in laundry room . No ceiling fans. Exterior paint flaking off. Very loud AC unit.

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We’re truly sorry to hear that the quality and features of your home haven’t lived up to your expectations. We would like to help, please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^KH ...

Total Score 5

Quality 2

Trustworthiness 5

Responsiveness 4

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