Centex Homes Reviews

Not happy with response time with a water leak. Going to take 7 days to get a repair person to house meanwhile money/water going down sewer.

The process of getting the loan and the house was smooth, but some areas like painting, sealing electrical pipe connections, sealing under door and joining in corners and getting those little things was not given enough attention.

I believe other home buyers would be pleased with this process, and purchase.

The floor is already cricking

Initially signed in 2021 * low interest rates drew me in* took over 1 year to complete. Interest rates doubles by then and no compensation made. Alot of issues were identified in the beginning of build process (framework time frame)which were "fixed" but are now causing issues post move in. Initially, the quality of thr home seemed great. After 3-4 days of living in the home, the real quality was exposed. Doors falling off hinges, toilets backing up, showers clogging, issues with Irrigation system, paint peeling, Hvac..the trim to cabinets seem to be hanging on with tape and glue. The quality and workmanship is very very very sloppy. I've put in claims to warranty and they are slowly addressing the issues. There are constant water leak issues all around the centex side so im waiting for it to start at my home. ... More

Pulte mortgage was horrible, I had to find my own trusted lender for the whole buying process to switch, unfortunately I lost my $7000 incentive when I took that route. Sales staff was great and very responsive and informative. Building manager was great and made sure to handle every concern. Warranty team is also great and very quick and responsive. My only building issues so far that I have seen throughout the whole home is that the walls are very uneven, and its unfortunately obvious. builders did not take their time to make sure walls were straight and it makes me wonder how much attention they put into everything else in the home. ... More

It was a good experience overall but i could be better !

Overall our experience with Centex was really smooth and effortless but I think it had a lot to do with our build manager, Kolby. We haven’t had any problems since but others haven’t been so fortunate. Through the build process some of my neighbors and friends really had some problems that they had to jump through hoops to get fixed or the warranty department has been a nightmare to work with. Like I mentioned before we haven’t had any problems yet and hopefully don’t but hopefully they can step up and do better all around for the community.

The whole purchase process was acceptable, the bad thing was the communication from the field manager, he did not report that the house would change the position of the garage from left to right.

Being in the home building industry years back, I know what to look for in the craftsmanship in a new home and the contractors being used on these homes are not skilled in their trade, at least in my case, they weren't. Overall the home buying experience was easy and everyone was very transparent and understanding.

Have a 4 foot crack in the ceiling. I've contacted the builder rep and the sales manager is aware. The crack appeared on 11-15-19 it is now 12-11-19 and still no one has came by to look at to get it repaired.

Overall, it was an interesting, exciting, and an amazing experience; right from the first person I met to the last during walk through and closing were all impressive. Especially the young man we met in the office and the builder Rodney. I’m glad with my decision, hoping I will not have any reason to state otherwise in the future or regret my decisions. So far so good.

The paint in the house is cheap. Can't remove stains without paint coming off. Gaps in sod

The price is not worth the quality of the workmanship, finishing and materials

The process of purchasing was really easy and fast. After we moved into our new home, we were very excited. My husband and I worked very hard to move as soon as possible. During the process, we noticed that the house was a little hot, but at the moment, we didn't pay much attention to it. After settling in, we sent a complaint about the A/C because, after testing and checking , we realized that it's something the warranty should cover. We are paying almost 400K for a house, and the A/C does not work? Not even a month has passed when we noticed that issue, and now we have been waiting for more than a month, and we still have this issue. This overshadows everything that was good in the beginning, and my husband and I consider this to be disrespectful. We hope you handle this matter in a better way and a soon as possible. ... More

Buying experience was great, sales persons was awesome but had 2 major plumbing issue 2nd day we moved in. Material Quality is not as good as we expected but plan is great.

Still waiting for appliances to be confirm of when delivery will be. Been in a home two months and still no confirmation

The application process was weird, it was on a first come first served basis on a established release date and time by the builder, whoever responded to the email first got to but the house. No upgrades or design changes (ex: cabinets, floors/tile, etc) were allowed. House didn't come with backyard sod or gutters. Putting all this aside,the Centex team was great, responsive and on top of their business, they made the process smooth and kept constant communication with us.

Wonderful customer service! Some issues around the house that are pending to he resolved. Was told to put in a ticket on closing day but still pending.

Final finishes are lagging in quality

The overall process was smooth and great, we received updates and communication was open. There is small issues we noticed after moving in that have yet to be resolved. We have not had anyone “checking” in on these issues.

She handled our approval process with excellence!!!! Was very professional and passionate about helping us!!!!

Please is wonderful great environment with neighbors. Concerned about to dark at night time, not enough light to walk around. The response to resolve issues with the house not great. Need to follow up frequently to have my repairs done.

So we are happy that we got to move to a brand new home. They made it easy for us to qualify. I'm however not so happy about the pricing of almost 400k not only because of the little amount of land and construction but the quality of materials on the construction seems very cheap and we can start we the tile or ceramic on bathrooms and laundry room. Also on the surrounding of the property, the construction crews didn't clean so well and there are still some trash that we had to pick up. So if the price would have been less, then the price would make sence but to me 400k for the quality of materials doesn't make sence. ... More

For instance, my outside backyard filled with trashes(I cleaned it) and no grass has been planted outside fence, heavy rains comes up, all the ground debris and muds comes to my backyard.