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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 2767 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars in All Areas

2767 Reviews in All Areas

Ratings by Category

Overall 4.2

Quality 3.9

Trustworthiness 4.1

Value 4.1

Responsiveness 4.1

Customer Reviews

Little things, a couple drawers are out-of-line. During construction there was a break-in and items were not cleaned well, some floor tiles were chipped. For the most part, nothing major.

  • Martin R.
  • Verified HomeBuyer
  • September 06, 2023
  • North Port, FL

The loan process and the information requested was way out of line. For example, the house was going to be completed, my wife was moving into the new home but I was going to stay with my son for 2 months until my job was resolved. The loan personal wanted me to get a letter from my son, stating I can stay with him for 2 months, rent free. REALLY.

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 3

Good quality

  • Ronak S.
  • Verified HomeBuyer
  • August 31, 2023
  • Leander, TX

Good quality and communication. Recommend this.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

House seems perfect but has underlying issues that need to be discovered

  • Anonymous
  • Verified HomeBuyer
  • August 31, 2023
  • Katy, TX

Purchasing my first home seemed so relatively easy with the team that I had. No issues with that. My first month inside of the home I'm finding issues that I were not present during the final walk. Eliana from Pulte homes has been phenomenal though. She has been quick to get these issues fixed. But I'm finding others. The home was built fast and I guess it's settling in now that I am living in it. Some of the issues I can fix on my own but it goes to show the speed of the completed home.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

The process went well overall.

  • Maya H.
  • Verified HomeBuyer
  • August 31, 2023
  • Hockley, TX

The process itself was fine. I'm not as satisfied with the material used in the home.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Nick

  • Nicholas J.
  • Verified HomeBuyer
  • August 13, 2023
  • Covington, GA

We love our home. It is beautiful and the craftsmanship is good.

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 3

Poor Vendor Partnerships

  • Jennifer N.
  • Verified HomeBuyer
  • August 06, 2023
  • North Port, FL

Sales experience with Ryan was great. Mortgage team was aggressive to the point of harassing and not competitive with offerings. Pulte/Centex contracts out the work to companies employing individuals that either lack craftmanship skills or have no pride in their work. ESPECIALLY the paver company, finish work, drywall work and the grading of property and the sod placement. The kitchen appliances are of horrible quality. Whirlpool Customer Service is horrible Site Manager Shawn and Warranty site contact Brittnay are quick to respond and genuinely seem to care.

Total Score 4


Quality 2

Trustworthiness 5

Value 2

Responsiveness 5

Good but issues

  • Jarrett W.
  • Verified HomeBuyer
  • August 04, 2023
  • North Port, FL

We are pretty happy with our house, but it had several issues that needed to be fixed that shouldn’t have been missed. Once issue they attempted to fix, but didn’t. Had to wait almost a month for them to try and fix again. Something finishes are just not as good as they should be. Love the neighborhood, overall wouldn’t have done any different.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

It was good in the beginning

  • Angelica C.
  • Verified HomeBuyer
  • July 26, 2023
  • San Antonio, TX

The over all purchase was easy and seamless. They stayed in contact the entire time. There were a few issues that were found and micheal the project manager did help me. But the backyard was left a mess with trash from the builders. The grass that was placed in the front yard is patchy because the landscapers brought dead grass. I watered as much as I was supposed to. And paid someone to come flatten it so it would actually grow. There was no effort out in with that grass. Everything else was pretty good. It’s a good home overall.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

First Home

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2023
  • Hockley, TX

Overall it was a good experience. Wish I had more time for corrections and walk throughs. I still believe I would go through it all again because everyone that I have spoken to has always been willing to help.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Budget Homes

  • Mr. K.
  • Verified HomeBuyer
  • July 06, 2023
  • Concord, NC

It is good for budget, The finishing materials are not great and is very budget oriented. The TV output is only one and none available in upper floor. The heat water is coming very late. The Lawn was not watered well before handover.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Def. considering Centex when buying my next home

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2023
  • Royse City, TX

Inspect your home way before you close, otherwise, I would buy from Centex again.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

Space inside the house not properly planned

  • Abu H.
  • Verified HomeBuyer
  • May 31, 2023
  • Thonotosassa, FL

Materials are used for kitchen and restrooms not strong enough.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

electrical issues

  • Sayim U.
  • Verified HomeBuyer
  • May 04, 2023
  • San Antonio, TX

it is okey but I had electrical issues.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Seemed a bit like it's been rushed

  • Keegan F.
  • Verified HomeBuyer
  • May 03, 2023
  • Ashville, OH

Home is good overall, but there are definitely points of contention that show it was put together in a hurry for a quick turn around. A number of doors have pretty substantial gaps from the trim which is quite frustrating, and any touchups during our walkthrough seemed to be rushed as well. Rather than properly sanding to touch up, it was just painted over and not very well. Many paint drips on trim throughout the house, paint on the carpet in some areas etc. Builder repaired most issues pointed out through walkthrough, but some were answered with "Yeah, I'm not sure there's much we can do ...

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Good home but quality of the material is not up to the mark

  • Punnam A.
  • Verified HomeBuyer
  • May 03, 2023
  • Fuquay Varina, NC

I bought the home in Centex. Staff is friendly but sometimes give false promises and ask for excuse. Home buying process is smooth but quality of the construction is not that great. I experience lot of wear and tear after my house closing which I didn’t expected. Quality was highly compromised.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Very Slow to Respond to Build Issues

  • Melvin L.
  • Verified HomeBuyer
  • April 03, 2023
  • Spring, TX

Outside of the buying experience, which was amazing, and working with the builder, who was on site at the time everything else has been very poor quality. I have several issues or just the ongoing with no timelines and no consistent. Follow up. I’m hoping things improve, but I have already had to spend quite a bit of my own personal money which may not get reimbursed to get things working like my garage door like my washing machine like my security system on and on and on. And for the record, the siding and landscaping was done horribly to begin with, and it shows to this day, which means I ...

Total Score 4


Quality 4

Trustworthiness 5

Value 3

Responsiveness 1

Good

  • Stephane M.
  • Verified HomeBuyer
  • March 29, 2023
  • Haslet, TX

The process from initial was stressful, but at the end it was great.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Awesome Centex Staff, but poor quality of sub contractors

  • Ricco Z.
  • Verified HomeBuyer
  • March 29, 2023
  • San Antonio, TX

We purchased a home that was already close to being finished so our experience is only on the back end. The staff as a whole are very good, friendly, and supportive. However the sub contractors they use to build their homes is poor; contractors they hire do not take pride in their work and it shows everywhere in the home. I understand it's a business so they try to find the cheapest contractor, but at some point there needs to be some venting for QA as the price we pay should reflect the quality of work which due to the people the hire to build the homes isn't there. Once again the staff is ...

Total Score 4


Quality 1

Trustworthiness 5

Value 2

Responsiveness 5

Disappointed

  • Kathryn M.
  • Verified HomeBuyer
  • March 12, 2023
  • San Antonio, TX

I have been in my home about a month and a half. The appliances came with it. Every time I use the dryer the breaker trips. I put in a service request and an electrical company called to tell me they can’t come til the 23rd of the month. So I am left with a new home with new appliances and I will have to got to the washeteria for the next to weeks. Totall UNACCEPTABLE, I am so upset and disappointed

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Fast Construction, too fast.

  • Anonymous
  • Verified HomeBuyer
  • March 10, 2023
  • Magnolia, TX

The house is very nice and well priced. However, the quality of work is pretty poor. The concrete slab is uneven and there are lumps all over the down stairs floor. Large lumps, like you can see AND feel when you walk. Several of the baseboards are bowed in or out significantly enough to notice immediately, and all of the pre-wired fan switches are all not terminated correctly. One of the three-way switches had a hot leg on both ends and kept the wires in the ceiling live no matter the switch combination I tried. Fortunately I have electrical experience and didn't get shocked!

Total Score 4


Quality 2

Trustworthiness 4

Value 3

Responsiveness 3

Thanks to Ben, things improved, and questions were getting answered in a timely fashion.

  • Robert F.
  • Verified HomeBuyer
  • March 10, 2023
  • Shelbyville, KY

All new home buyers are encouraged to check on their new build, frequently, to ensure dates are met, promises are kept and things are on track to close as documented.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Overall good experience but not very pleased with the overall finishing of the house

  • Anonymous
  • Verified HomeBuyer
  • March 02, 2023
  • San Antonio, TX

I was very pleased with overall home buying experience from sales to construction managers explaining everything in detail for the first time home buying experience. As we did the first walk through and now living in the house, there is a lot of spot where the finishing is not satisfactory overall but I will be filling work order soon to fix some of them. I would rate 3/5 for house itself and 4.5/5 for the buying experience.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Nice People, Decent Home, Mostly Happy

  • Nathan S.
  • Verified HomeBuyer
  • February 16, 2023
  • Thonotosassa, FL

Overall I had a positive experience in buying a home through Centex/Pulte. Our sales representative was very kind and helpful. We had a water intrusion event prior to closing and the team was very responsive and upfront with us. They also paid for all of the testing and remediation costs. The site manager Troy, was also extremely helpful and worked with us to make sure we were happy with our home. We have had some issues with our cabinets, lots of missed paint touch ups, poor caulking/sealing around baseboards and other cracks, and small cracks/lines in the drywall. We have also had some ...

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

I am sick of following up

  • Laxmi V.
  • Verified HomeBuyer
  • February 09, 2023
  • Fuquay Varina, NC

There is a delay in resolving the issues and also the house was not completed at the time of closing

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Phil

  • Phillip B.
  • Verified HomeBuyer
  • February 03, 2023
  • Parrish, FL

Make sure to check interior painted walls after we moved in we found several paint runs. Also check finish work in master shower by window

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4