Centex Homes Reviews

Our salesperson and field manager were excellent. But the craftsmanship leaves a lot to be desired. Even after two walkthrus the contractors only accomplished approximately 60% of what was pointed out. The painters have no idea what a straight line looks like and the sheetrock crews use their fingers to smooth caulk.

Been in the house a month and have found multiple repair issues.

Construction was adequate paint jobs can be improved.

Its hard to get in touch with them specially on small issues

Buying a home with Centex was a rocky experience. We had some chaos with the closing date, but the construction supervisor was not ready for the final walk through. After closing there was still deficiencies with our home that had not been corrected. We tried to work with the construction supervisor to get the outstanding deficiencies addressed, but after two weeks we gave up since it was clearly apparent we couldnt trust him to do his job. Additionally, the sod that was used on our lawn was infested with army worm eggs which we didnt find out till two weeks after we moved in. We had to pay for emergency pest control to save our lawn as the infestation was so severe it looked like our lawn was moving for an entire day. Overall, while we are pleased with our home now, we have been very frustrated with everything over the past few months. ... More

Paid almost 300kfor my home for shotty workmanship, from wood trim to painting, no pride work was taken by your contractors, just rushing to get job done

Where do I start, My homebuying experience was a nightmare. it started after 2 weeks I moved in the guest bathroom toilet got clogged. Submitted a claim and they came 3 days later to snake the sewer pipes and with great success it was cleared. 2 weeks later I had another clogged toilet on a Friday night and paid $740 dollars on after hour plumber company. Cleared the problem again but the plumber thinks something is in the pipe and he didn't have a camera to check but cleared the clogged. Then 1 week after that it got clogged again. Frustrated with the clogging issues insisted the plumber use a camera this time. Well, we found a 2-inch pipe fitting that was stuck at the Y connector to the sewer line that was clogging my pipes. Water went in my primary bedroom, primary bathroom and the walk-in closet. it took 2 days for the plumber two days for the plumber to come out. 4 days for a cleaning crew and they still haven't fix my carpet and the wood floors. My ring door bell has been on a warranty work order since 06/17/2025 and to this day is not fix. Warranty manager that I had the unfortunate to have, made it seems it was your fault for all the problems with your new house. for instance, the warranty manager would blame me for the clogged toilet with too much toilet paper and wipes. I can see it the first 2 times that the toilet got clogged, but when you have a 2-inch pipe fitting lodge inside the sewer pipe nullified the warranty manger accusations. ... More

While buying process everyone were so nice, acting like they are your best friends. But after closing, Edward, the guy who does walk through, not even picking up phone now. I regret that I signed paperwork. A/C unit is not capable to keep the house cold. House it self gas a lot of deficiencies, materials used are cheapest and build quality is absolutely terrible. Even brand new Water heater is not working. Centex is a huge disappointment!!!

Called the office and spoke with Jennifer regarding the AC Unit area there was concrete dug up and left there and that was supposed to be cleaned up before I moved in, they took 3 to 4 weeks to do it, also they still didn’t do the job the area around the AC Unit is not paved done like my neighbors to the left or right of me, also there were deep holes in my backyard that I didn’t even see they came and put down old grass that looks like a haystack and it’s going back to the deep holes. I hope that you can send somebody out to see the terrible work that has been done like they don’t care about a brand new property that they are being paid by the hour to do. Very unhappy any questions please give me a call. ... More

We really regret purchasing this home. It was a “quick built “ and once we moved in, we started seeing more and more issues with the home. We had issues from the very start. We even decided to not go forward with the purchase and started looking for other homes. Our sales guy was great and he changed our minds and made sure all the issues with our home would be taken care of. We closed on 10/19/2022 and we still have items that have not been fixed. The subcontractors did a crappy job on almost everything. Our ceiling is starting to crack at the seams, our stone work has not been resolved. Our driveway is starting to show areas where there was obviously “air bubbles “ and now there’s opens areas on the driveway. It will get worse with time. Even the landscaping is crap. My lawn is very uneven and when I pulled the sod over, there were giant rocks, lots of them, underneath. How is the grass supposed to root? Most of the grass is dead because we had no water pressure for about 10 days and after the plumber came over twice, they found the issue, replaced the entire piece and we finally were able to water out grass. Most of it was dead by then. A note was made by the person in charge of our home and we were supposed to get the dried sod replaced and nothing has been done. After complaining several times and wanting to speak to a manager, no one has reached out to me. I asked to for a change in person dealing with all the issues and he has finally given me a date of January 7 for most of the repairs. We plan to sell as soon as our son graduates. The quality of this home is so cheap. You can hear EVERYTHING that goes on outside. There are no pull out drawers in the bathroom vanities or even a small linen closet. At least out some shelves for towels. We made an appointment to have custom cabinets placed in the laundry room, bathrooms and master closet. We have decided to just do the laundry room because we do not plan on making this our forever home. I will never purchase a Centex/Pulte home again!!! ... More

The buying experience was good but everything went down hill once I closed on the home. No cable box on my street due to which I have not been able to get an internet connection since I closed in the end of December. The drains in all the toilets started clogging and bubbling up. Right from the contractor to the customer service no one has been of any help even after several phone calls or texts. Please do not buy a Centex home

The workmanship on my roof was horrible, leaving me with a lumpy, bumpy roof. I informed them immediately, but they waited until a few weeks before closing to send the roofing supervisor out. He refused to fix my roof and admitted the plywood probably got wet during construction. I had to hire a private inspector with my own money to document the damage. Finally they agreed to repair it, but it is still very noticeably bumpy, and now shingles have popped up. Also, my oven drawer is crooked, and that was noted before closing, but no one has come to fix it. The HOA company is still under Centex, and we are having lots of issues with their not doing their job. Our mail station has no place to park, and that is very hazardous as cars park on the road on the main road in, causing congestion AND violating the signs that say NO PARKING ON ROAD. I had a good Realtor Emma, with Centex and a good building supervisor, Kyle, but overall I am unhappy with my roof and over. I had to get a plumber out because the drains were clogged with building debris, but Centex handled that. It should never have happened,, but the workers don't seem to care during the building process.. There is construction on either side of me, and they get debris in my yard that I have to pick up nearly every day. This should not happen. ... More

If you decide to build with this company, be extremely observant during your final walkthrough and take extra time to look at everything. We have crooked corners, bumps in the drywall, bad paint job, chipped mirrors and counters, damaged drawers...they even completely drywalled over a window and didn’t fix it until we realized it after we moved in. Some things have been fixed, a lot has not. I’m quite disappointed in this builder.

The construction manager Isaac was awesome and very informative about the home. Very efficient in getting the home ready and ALL finds on the walk corrected.

Our builder Roy was great, very responsive to questions.

Make sure everything works properly before because if you don’t it’s hard to get people to come out and fix it

The building crew itself was exceptionally good however the lending process was very stressful for no reason. I would give a 0 star but for the sake of the building team

My overall experience was good. The only issue was getting the tittle in my name at the county property adjusters office was not so smooth. I contacted the Centex employees to let them know that the name change had not been recorded. Other than that I have an electrical issue in the house and we see how they handle it. Thanks!

Cori W. Fantastic person, thanks

If this entire process was in the hands of Todd D alone, then I would have given a 5-star rating for all fields and for the entire process. Alas, such is not the case. He is only one man. Workmanship is OK; I guess. The home inspector stated he was impressed compared to other builders. Hence, let's say workmanship is good. The quality of materials: again, what do I know? Again, my inspector did not raise any significant concerns re: quality of materials. So, once again, what can I say? What I can say is the enough of the materials are "cheap". 1. The rods used in the bathrooms leave a lot to be desired. They are as light as a cotton candy stick. And, the tension pressure feature fails. 2. Many of the bathroom sink stoppers are just loose, flimsy; it's as if you scrub too hard, they'll fall apart in the sink. 3. When I first saw the model house, I wanted the tub/shower combo in the master bathroom. I was told they were no longer offering that feature; all that was available was the walk-in shower. Several months later, just as the ground was broken on my home, with the opening of the next phase, the shower/tub combo feature was made available. I submitted an email to be considered for this option, as this was the one thing that I had always wanted in my home. It took 4 days, if not longer, before a response was provided. And the reason given that I could not have this feature was because the frames were up. When I submitted my request 3-4 days prior, only concrete had been poured; no frames had gone up. Maybe, just maybe, if my email had been read 2-3 days earlier, some consideration could have been made. ...MAYBE. 4. As I lay in my bed one or 2 nights before my closing, it occurred to me, this home has no sensible or adequate storage. Many, if not all except this one, new constructions use the space under the stairs in a 2-storey building for storage. Not here! There is no closet to house items such as mops, brooms, upright vacuum cleaners. The pantry is only shelves. What this means is one has to consider using either the garage, or placing a shed in the backyard, for storage. Neither of which I am pleased at having to consider. A garage is meant for cars. And the backyard space is made for one's enjoyment without the eyesore of a shed. 5. The overall sense of pride in one's work is lost as a general rule. There are so many instances of trash, empty plastic bottles and cans being the top offenders, strewn along the construction sites. There were several instances of isolated socks on the grounds of a few homes. I can't tell you how many times things such as turning around a door knob, and missing door hinges had to be addressed. I have 30 years to adjust. ... More

2 months in and have had more problems than anticipated with a new build. Cabinet doors, outside stonework pieces broken off, etc. You can see where they took easier routes (cheaper).

So, I purchased a home with Centex. The Centex Sales Staff and Builders were excellent. Unfortunately, the Pulte Lending staff were not very knowledgeable and dragged their feet for 30 days, literally asking for documents that I would have to obtain from a California court at the 11th hour, in which would cause me to miss my closing date. Also, I suggested a 45 day escrow but Pulte lending insisted on 30 days. After observing Pulte lending mishaps, too many to name in this revuew, I finally decided that the $10k towards closing on my Centex home purchase was not worth it and went with another lender who got me approved in 2 weeks, only missing my closing date by 2 weeks. ... More

Aaron is a great manager and good leader but the minor fixes, cleanup, vinyl floor application from his team members needs improvement.. saw a lot of wood dust in a lot of corners, paint on carpet, etc. For this big investment there shouldn’t be anything spotted.. I am quite picky but everyone isn’t so overall it is okay experience with builder team.

Decent quality. Not the best due to today’s market

Overall a good experience except for the closing attorney was awful. I have bought several properties, this group had the worst communication ever.