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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3143 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars in All Areas

3143 Reviews in All Areas

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Value 4.2

Responsiveness 4.1

Customer Reviews

First Home

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2023
  • Hockley, TX

Overall it was a good experience. Wish I had more time for corrections and walk throughs. I still believe I would go through it all again because everyone that I have spoken to has always been willing to help.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Budget Homes

  • Mr. Gurumoorthy K.
  • Verified HomeBuyer
  • July 06, 2023
  • Concord, NC

It is good for budget, The finishing materials are not great and is very budget oriented. The TV output is only one and none available in upper floor. The heat water is coming very late. The Lawn was not watered well before handover.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Def. considering Centex when buying my next home

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2023
  • Royse City, TX

Inspect your home way before you close, otherwise, I would buy from Centex again.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

Space inside the house not properly planned

  • Abu Sayem H.
  • Verified HomeBuyer
  • May 31, 2023
  • Thonotosassa, FL

Materials are used for kitchen and restrooms not strong enough.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

electrical issues

  • Sayim U.
  • Verified HomeBuyer
  • May 04, 2023
  • San Antonio, TX

it is okey but I had electrical issues.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Seemed a bit like it's been rushed

  • Keegan F.
  • Verified HomeBuyer
  • May 03, 2023
  • Ashville, OH

Home is good overall, but there are definitely points of contention that show it was put together in a hurry for a quick turn around. A number of doors have pretty substantial gaps from the trim which is quite frustrating, and any touchups during our walkthrough seemed to be rushed as well. Rather than properly sanding to touch up, it was just painted over and not very well. Many paint drips on trim throughout the house, paint on the carpet in some areas etc. Builder repaired most issues pointed out through walkthrough, but some were answered with "Yeah, I'm not sure there's much we can do ...

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Good home but quality of the material is not up to the mark

  • Punnam Chander A.
  • Verified HomeBuyer
  • May 03, 2023
  • Fuquay Varina, NC

I bought the home in Centex. Staff is friendly but sometimes give false promises and ask for excuse. Home buying process is smooth but quality of the construction is not that great. I experience lot of wear and tear after my house closing which I didn’t expected. Quality was highly compromised.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Very Slow to Respond to Build Issues

  • Melvin L.
  • Verified HomeBuyer
  • April 03, 2023
  • Spring, TX

Outside of the buying experience, which was amazing, and working with the builder, who was on site at the time everything else has been very poor quality. I have several issues or just the ongoing with no timelines and no consistent. Follow up. I’m hoping things improve, but I have already had to spend quite a bit of my own personal money which may not get reimbursed to get things working like my garage door like my washing machine like my security system on and on and on. And for the record, the siding and landscaping was done horribly to begin with, and it shows to this day, which means I ...

Total Score 4


Quality 4

Trustworthiness 5

Value 3

Responsiveness 1

Good

  • Stephane M.
  • Verified HomeBuyer
  • March 29, 2023
  • Haslet, TX

The process from initial was stressful, but at the end it was great.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Awesome Centex Staff, but poor quality of sub contractors

  • Ricco Z.
  • Verified HomeBuyer
  • March 29, 2023
  • San Antonio, TX

We purchased a home that was already close to being finished so our experience is only on the back end. The staff as a whole are very good, friendly, and supportive. However the sub contractors they use to build their homes is poor; contractors they hire do not take pride in their work and it shows everywhere in the home. I understand it's a business so they try to find the cheapest contractor, but at some point there needs to be some venting for QA as the price we pay should reflect the quality of work which due to the people the hire to build the homes isn't there. Once again the staff is ...

Total Score 4


Quality 1

Trustworthiness 5

Value 2

Responsiveness 5

Disappointed

  • Kathryn M.
  • Verified HomeBuyer
  • March 12, 2023
  • San Antonio, TX

I have been in my home about a month and a half. The appliances came with it. Every time I use the dryer the breaker trips. I put in a service request and an electrical company called to tell me they can’t come til the 23rd of the month. So I am left with a new home with new appliances and I will have to got to the washeteria for the next to weeks. Totall UNACCEPTABLE, I am so upset and disappointed

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Fast Construction, too fast.

  • Anonymous
  • Verified HomeBuyer
  • March 10, 2023
  • Magnolia, TX

The house is very nice and well priced. However, the quality of work is pretty poor. The concrete slab is uneven and there are lumps all over the down stairs floor. Large lumps, like you can see AND feel when you walk. Several of the baseboards are bowed in or out significantly enough to notice immediately, and all of the pre-wired fan switches are all not terminated correctly. One of the three-way switches had a hot leg on both ends and kept the wires in the ceiling live no matter the switch combination I tried. Fortunately I have electrical experience and didn't get shocked!

Total Score 4


Quality 2

Trustworthiness 4

Value 3

Responsiveness 3

Thanks to Ben, things improved, and questions were getting answered in a timely fashion.

  • Robert F.
  • Verified HomeBuyer
  • March 10, 2023
  • Shelbyville, KY

All new home buyers are encouraged to check on their new build, frequently, to ensure dates are met, promises are kept and things are on track to close as documented.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Overall good experience but not very pleased with the overall finishing of the house

  • Anonymous
  • Verified HomeBuyer
  • March 02, 2023
  • San Antonio, TX

I was very pleased with overall home buying experience from sales to construction managers explaining everything in detail for the first time home buying experience. As we did the first walk through and now living in the house, there is a lot of spot where the finishing is not satisfactory overall but I will be filling work order soon to fix some of them. I would rate 3/5 for house itself and 4.5/5 for the buying experience.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Nice People, Decent Home, Mostly Happy

  • Nathan S.
  • Verified HomeBuyer
  • February 16, 2023
  • Thonotosassa, FL

Overall I had a positive experience in buying a home through Centex/Pulte. Our sales representative was very kind and helpful. We had a water intrusion event prior to closing and the team was very responsive and upfront with us. They also paid for all of the testing and remediation costs. The site manager Troy, was also extremely helpful and worked with us to make sure we were happy with our home. We have had some issues with our cabinets, lots of missed paint touch ups, poor caulking/sealing around baseboards and other cracks, and small cracks/lines in the drywall. We have also had some ...

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

I am sick of following up

  • Laxmi V.
  • Verified HomeBuyer
  • February 09, 2023
  • Fuquay Varina, NC

There is a delay in resolving the issues and also the house was not completed at the time of closing

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Phil

  • Phillip B.
  • Verified HomeBuyer
  • February 03, 2023
  • Parrish, FL

Make sure to check interior painted walls after we moved in we found several paint runs. Also check finish work in master shower by window

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

In overall the construction is good

  • Karina R.
  • Verified HomeBuyer
  • February 03, 2023
  • Auburn, GA

I have experienced good response from team. I think the company can improve the finishing details for walls and flooring.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 5

There is room to improve.

  • Ahmed S.
  • Verified HomeBuyer
  • February 02, 2023
  • Princeton, TX

Because of the market trend, although Centex reduced prices of the homes that were to be delivered in Dec 2022 but they also reduced the quality of the electronic items they gave us and looking at bathrooms, living room it tells me that they tried to do cost cutting in quite a few places. The Eletrical Range, Dishwasher thats given to us looks to be open box as they both have issues opening and closing doors/drawers and the logo is half cut.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

The people were great. The quality was meh.

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • Raleigh, NC

Definitely builder grade. No sound proofing at all. Insulation is sub par. I can hear a person sigh in the next room. The use of flat paint is standard but it shows every mark, hand touch etc. The carpet and padding is sad and low quality. The land grading and drainage is actually horrible. Landscaping is a joke. But the price was fair in this market. I could have gone somewhere else but needed a ranch with decent sq footage. And the people at Centex were super nice. Note that Pulte Mortgage will not service your loan and they sell it to Fannie Mae who gives it to Loan Care who is one of ...

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Warranty not so great

  • Brian B.
  • Verified HomeBuyer
  • February 02, 2023
  • Sahuarita, AZ

Appointments for electricians made twice. Both times subcontractor failed to come to home to fix electrical issues. Third appointment is next week. No confidence electrician will show up. Centex warranty program is empty words thus far.

Total Score 4


Quality 4

Trustworthiness 3

Value 5

Responsiveness 1

Experience

  • Anonymous
  • Verified HomeBuyer
  • January 27, 2023
  • Princeton, TX

Few problem found. It was on the inspection report, but not fixed.

Total Score 4


Quality 2

Trustworthiness 4

Value 4

Responsiveness 2

It's all in the details.

  • Anonymous
  • Verified HomeBuyer
  • January 20, 2023
  • North Port, FL

Centex builds a solid home with beautiful attributes but fails to "finish" their build with the polish that is needed to make a new home look and feel like a new home. We were told these are not custom-built homes but neither was the last new car I purchased which was delivered with all of its hardware attached, was shiny and new with no blemishes and didn't require dozens of technicians to repair build faults. For this reason, we feel their final workmanship and overall finish quality is unacceptable and leaves much to be desired. We will say they are very responsive to the many warranty ...

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Buying experience fine, but need to focus on finer details

  • Collin G.
  • Verified HomeBuyer
  • January 19, 2023
  • Haslet, TX

Overall, it was a good buying experience and up to this point the core structure/ home appears good but as we have settled in we have notice a lot of little things that your eyes aren't drawn to during walk throughs. Additionally, we continually voiced concern about the lawn and didn't get it fixed before hand, I think they honestly used a terrible and cheap lawn provider who didn't do a good job. Overall, felt the price was too high but that's probably a sign of the market and times. They were able to offer a last minute discount but in my opinion it was still overpriced from there but ...

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Workmanship

  • Gabrielle W.
  • Verified HomeBuyer
  • January 19, 2023
  • NEW BRAUNFELS, TX

We had a great experience. I wish the quality of workmanship was better. The field manager, Brandon, has been attentive and helpful through the whole process.

Total Score 4


Quality 2

Trustworthiness 4

Value 3

Responsiveness 4