Skip main navigation

Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 2761 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars in All Areas

2761 Reviews in All Areas

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Value 4.2

Responsiveness 4.1

Customer Reviews

Centex Homes - I’d say 3/5 stars.

  • Michele C.
  • Verified HomeBuyer
  • February 08, 2022
  • North Fort Myers, FL

I’d say 3/5 stars. Home quality wasn’t as expected

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - Too many issues after, make ready should be much more clean and

  • Crystal C.
  • Verified HomeBuyer
  • February 08, 2022
  • Buda, TX

Too many issues after, make ready should be much more clean and neat. Lots of paint on flooring.

Total Score 3


Quality 2

Trustworthiness 2

Value 4

Responsiveness 4

Poor Quality

  • Anonymous
  • Verified HomeBuyer
  • February 08, 2022
  • Parrish, FL

My wife and I had to micromanage much of our home build. There were numerous mistakes that had to be corrected, throughout the process and at the last minute as well. Our closing date was pushed twice. There were issues still getting corrected after closing. Not a quality build.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Rude remarks sometimes about if I don't like it they have someone else who wants it. Builder was very nice.

  • Kathleen P.
  • Verified HomeBuyer
  • February 08, 2022
  • Fort Worth, TX

There are open areas in my roof line as I can see light from my attic asking my whole front entry walkway, when it is on. Very poor caulking job outside and especially above my tub. Along the floor as well they are not all clean lines and trim work has flaws. Very messy and ugly. Paint specs all over on my floor. Lumps under my carpeting, my garage door does not close all the way to the cement and the ground is not level with the garage door. Shotty concrete work under the brick by my garage. Random concrete in bricks that was slapped in after the fact and is a different color cement. ...

Total Score 3


Quality 2

Trustworthiness 4

Value 2

Responsiveness 4

Centex Homes - Although constant follow up was put to this, Centex delivers

  • Olusegun T.
  • Verified HomeBuyer
  • February 08, 2022
  • Missouri City, TX

Although constant follow up was put to this, Centex delivers on its promises

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

HVAC System

  • Bebius S.
  • Verified HomeBuyer
  • February 07, 2022
  • Tomball, TX

My upstairs is warm in the winter with the heat running but my downstairs is cold. They sent a tech out from Houk A/C and he wasn’t very helpful at all. it’s very uncomfortable

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - We love the floor plan if our home.

  • Terry C.
  • Verified HomeBuyer
  • February 02, 2022
  • McDonough, GA

We love the floor plan if our home.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

I'm still waiting to get some things fixed, more than six weeks after closing.

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Maricopa, AZ

I submitted a list of things that needed to be corrected. Yes, even new houses have things like cracks that aren't filled in and sawed out rectangles in the wall. I still have a temporary stove in my place because the people who put in my permanent stove didn't remove it at the same time. Copper pipes are still sticking out of the ground. I don't want to put landscaping rock in my yard for fear the rock will puncture a line. The house itself is really nice though. I especially like the low HERS rating which means the house is insulated to save on heating and cooling bills.

Total Score 3


Quality 5

Trustworthiness 4

Value 4

Responsiveness 2

Centex Homes - Centex Homes only offers a 11mth punch list for any issues that

  • Barbara S.
  • Verified HomeBuyer
  • February 01, 2022
  • Ashville, OH

Centex Homes only offers a 11mth punch list for any issues that arise. If you choose to build with them make sure you look very close at everything. We are having drywall issues and now have to wait 11mths to have them addressed.

Total Score 3


Quality 1

Trustworthiness 4

Value 4

Responsiveness 4

Centex Homes - Craftsmanship is terrible.

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • NEW BRAUNFELS, TX

Craftsmanship is terrible. A brand new construction looks like a horribly renovated home. The brand new construction we closed on looks like it's been lived in by squatters. It does not look brand new. Sales rep and construction manager were very helpful. They just needed a lot of following up. Other than that, they provided good customer service.

Total Score 3


Quality 2

Trustworthiness 5

Value 3

Responsiveness 4

Centex Homes - The entire process was smooth for the most part.

  • Vincent V.
  • Verified HomeBuyer
  • February 01, 2022
  • Converse, TX

The entire process was smooth for the most part. The builder did transition between building managers so we had a few communication break downs. The biggest area of opportunity for them is the landscape and sod installation. I am not happy with the sod being delivered brown and sitting for a few days, no top soil used, and the landscapers laying it down on rock without racking it out

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

QUICK TO BUILD

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • McDonough, GA

They rush to finish the homes. had to push out my closing date. And the inside of the home still had things to get fixed even after my closing. Sloppy work on some areas of the house. Centex is an ok builder. Homes should be supervised better and more careful before giving a firm closing date.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - The sales rep was very proactive and patience to guide us.

  • Emeanyi N.
  • Verified HomeBuyer
  • February 01, 2022
  • Hebron, OH

The sales rep was very proactive and patience to guide us. The process was seamless just the finance Part of it was stressful as we had little or no guidance about document submission.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Centex Homes - There were some issues getting things done.

  • Michael T.
  • Verified HomeBuyer
  • February 01, 2022
  • Leland, NC

There were some issues getting things done.

Total Score 3


Quality 2

Trustworthiness 4

Value 4

Responsiveness 4

great construction team...sales needs some training

  • Jessica M.
  • Verified HomeBuyer
  • January 12, 2022
  • Georgetown, TX

I ended up liking the end result, but getting there was barely worth it. it took almost a year from signing the initial contract to close. The sales people are completely clueless and will just say things they think you want to hear. I went in for a scheduled appointment more than once and they didn't remember who I was or why I was there and even pulled up the wrong account. I had to ask about closing weekly. the contract said July and I didn't close until almost September. half the time my emails were completely ignored. I was not even given an idea to plan about when to end my current ...

Total Score 3


Quality 5

Trustworthiness 2

Value 5

Responsiveness 3

Centex Homes - Poor quality of material, i finded many unprofessional mistakes,

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2021
  • Haslet, TX

Poor quality of material, i finded many unprofessional mistakes, not really satisfied,let see about the 10 years warranty!

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - Still plenty of things that need to get done.

  • Daniel M.
  • Verified HomeBuyer
  • November 30, 2021
  • Shelbyville, KY

Still plenty of things that need to get done.

Total Score 3


Quality 4

Trustworthiness 4

Value 3

Responsiveness 1

Closing escrow was pretty difficult to say the least!

  • Nicholas C.
  • Verified HomeBuyer
  • November 30, 2021
  • Georgetown, TX

The biggest issues we had while buying the house was that there was 2 times our loan got suspended and no one ever contacted us which pushed our closing date out an additional month. I had to call and check up on our loan because it went silent for a couple weeks and then was told, “oh well, you’re loan went suspended. It happens another time after that. I will say that towards the end of the actual time we closed, I know the lenders were working very hard to make it happen.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Centex Homes - The finishing isn't that great.

  • Omar A.
  • Verified HomeBuyer
  • November 03, 2021
  • San Antonio, TX

The finishing isn't that great.

Total Score 3


Quality 2

Trustworthiness 4

Value 2

Responsiveness 5

Centex Homes - my house was not ready for the initial walk through, therefore

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Aubrey, TX

my house was not ready for the initial walk through, therefore i had to do a walk through on closing day. Found many details that weren't up to standard, a month in the house, it is finally coming along.

Total Score 3


Quality 2

Trustworthiness 4

Value 5

Responsiveness 3

Centex Homes - The financing team chosen by Centex is subpar.

  • Chelsea B.
  • Verified HomeBuyer
  • November 03, 2021
  • Summerville, SC

The financing team chosen by Centex is subpar.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - Poor communication after closing.

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Aubrey, TX

Poor communication after closing. Difficult to get things fixed. If it needed to wait until 30 day inspection, that should have been communicated to us. Annoyed that grass was dead and did not root in, house was not properly cleaned or powerwashed outside prior to closing.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Centex Homes - Home buying experience was okay, would have liked more communication

  • Anonymous
  • Verified HomeBuyer
  • October 28, 2021
  • Houston, TX

Home buying experience was okay, would have liked more communication and the process to be less rushed.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - Home is still Incomplete a month after closing.

  • Anonymous
  • Verified HomeBuyer
  • October 27, 2021
  • Louisville, KY

Home is still Incomplete a month after closing.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

Eddie and Isabella were the bright spots

  • Elizabeth P.
  • Verified HomeBuyer
  • October 27, 2021
  • Katy, TX

While I can't say I enjoyed my experience with Pulte Mortgage, Isabella was invaluable throughout the process and Eddie really worked hard to huild us the best poasible home he could. We r forever greatful to them.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5