Centex Homes Reviews

Overall, we have had a great experience! We enjoy our home, the location, and the amenities, such as a park and walking trails. All of the Centex employees have been wonderful to deal with. However, we are disappointed in the number of large property management companies who have been allowed to buy up the entire neighborhood. Unfortunately, this means we do not have long-term families in the neighborhood. Hopefully, centex will consider families when selling the homes that remain unsold.

Still have pending items that weren't completed at closing. Have scheduled contractors but no one ever shows up. The one contractor that did show up didn't call ahead and so we werent ready for them that day. Have been changed to 3 different reps in 1 month. This is a bit insane, slightly unethical, and I wish someone would step up and take responsibility for the fact that our supervisor was fired the week we closed, we have unfinished work all over, and no one has been a leader to follow through with the commitment to complete these items in a few weeks.

It seems in comparison to other new builds in the area, the house size/location is competitive but not the materials for the pricepoint. They cut corners in the finished product. I hope the 1-year warranty covers the finishing touches that were not done well. However, they did work with me and made closing dates very very flexible and were extremely communicative.

What I would say is to check EACH appliance to make sure it works. We purchased a washer and dryer, the dryer had the WRONG part hooked up so we had call them back out. The new oven didn't work over Thanksgiving, had to call for service and the ovens heating element WAS NOT plugged in. Had to use a roaster for our dinner for the holiday. But we will give 4 stars overall

My experience with the sales team and their preferred lender was absolutely excellent. Most of the issues we have experienced are on the construction side. Corners cut all over the place, some rooms had to be completely redone with carpet and trim, the final walkthrough process was high-pressure to get you to sign off that the house is 100% done even though there were plenty of glaring flaws to still fix. Please bring an inspector with you on your walkthroughs.

Nice home for the price

The overall homebuying experience was great. No complaints there. However, once I closed and moved in to my new home it was near impossible to get anyone on the phone that could actually resolve my issues. Then, the information that I did receive was insufficient or completely wrong. I have been in my home for 3 1/2 months and continue to receive the run around. Each representative I speak with passes the buck and no one seems to have the answers or want to assist. So, if you value a community with representatives that actually respond and care about your concerns, look elsewhere.

I had a perfect location and the price of the premium lot did not go up that much which I am thankful for. However, I'm a little disappointed that I didn't have much options to buy my dream style/design home, so I just kept my first priority which is the location. I appreciate the incentives which a lot of builder/lender have similar offer.

Chid and Brian has helped us along the way…if there is an issue with something involving the home then they respond has soon as possible

Buying experience is okay and no hassle. The post closing experience is fine. Its a little slow to get response but no major complaints.

My only discontentment was, the counter for the kitchen was not same as the bathroom counters and the selection of styles/design were very limited. Therefore, the materials for the bathrooms such as the counters, shower wall boards, faucets, and light switch for the entire house are very basic and plain. I'm not sure if Centex offers a modern interior material as I wasn't asked. But I should have also requested for an upgraded selection of styles and design of materials.

Accurate time for closing

Sales rep Jennifer and builder Josh have take care of my issues through the face from contract to closing. Had some hiccups but got addressed later on , mostly satisfied customer

The quality of the house is NOT close to the Centex Home I bought 20 years ago. The walls are not straight, kick boards look like snakes. Even after three walk throughs, I still find walls are not straight up. So I gave up pointing out the problems. I can show you the issues. My address is 5818 Artcurus, San Antonio, TX 78218. I bought this Pulte Home because of the solid house I bought from Centex/Pulte in Retama Park in 2003. The workmanship back then was great, I had no problems at all for the entire 8 years I lived in it. Because of that experience, I decided to buy this house as investment early this year. During buying this house, your sales Alex and construction customer service Walker are great, courteous and professional. But the workmanship of the house is not what I expected. I am a real estate agent. Sorry to say this. But I want Pulte management know what issues you have in the field. ... More

Diandra was fantastic and reliable

Customer service is great. As a first-time homebuyer, overall experience is great. Only the build quality is much less than the price paid.

Some things like having to rework work that was already completed made the experience sour. Some issues are still on a waitlist to be completed.

We ended up getting reassigned a new construction manager halfway through the build process (Brandon) who made sure to communicate and coordinate with us throughout the build process. Pleasant experience overall.

The home buying experience went well but the issues highlighted in my engineer’s pre closing inspection were not all addressed when we were told that they had been corrected, When we did the post closing walk through the condition of the floors was disgusting also the windows had not been cleaned. My summation is Centex could and should pay more attention to the condition of the home before turning it over to the purchaser this experience has not given us any faith in anything a Centex representative says.

We really like our home and the buying was smooth, but the longer we are here we are noticing a bit of cutting corners and sloppy workmanship in dryewall taping, patching of holes/painting, cracks in corners etc. Lana with warranties is great!

Overall we had a decent experience, and in the crazy housing market we were in, building a home was a much less stressful option. The salesperson was nice until we had an issue due to the interest rate increase. We worked it out with their manager who was much nicer. As far as the home itself, there is definitely some cheap workmanship and cut corners that don’t leave a great taste in our mouths. The seed and straw backyards are a joke, and nearly every home in the neighborhood has a crappy backyard. Plus, we still have issues that have yet to be repaired from closing, and have been told multiple times “we’ll have them call you”, which has not yet happened. The longer we’re in the home we’ve noticed a lopsided pony wall by the stairs, along with other little things that aren’t big deals but just feel cheap and could’ve been managed better. But, the plus side is that we have a new home in a nice area, and were able to get the square footage we wanted without paying an unreasonable price. Hopefully the warranty team satisfactorily helps with any issues that may arise over the next year and we’ll feel like it was worth it. ... More

The sales and closing team were a breeze to work with and provided great value to the experience. Some issues with the process include a lack of flexibility for any options (such as using alternative light switches), and issues that were noticed and pointed out during the construction process not being acknowledged until final walk through, (a framing issue would have been better to fix when noticed before hanging sheetrock so all the texture matches). And 6 weeks after the closing there are still outstanding issues now in warranty that have yet to be resolved. That being said, the floor plan is nice, the issues aside, overall construction of the house appears to be solid, the neighborhood is lovely, ... More

The overall experience was good but the quality workmanship and materials is not so good. The doors, walls, paint and other materials is easily damaged or marked. This is the only part that is not good which definitely concerning. Thanks

Floors could be laid better pieces coming up.. the HOA is disgusting .. the trees are ugly and the lighting not over the address is stupid..

Happy with the serviceHappy with the service