Centex Homes Reviews

The workers are inconsiderate, sloppy, rude and very messy. The cleaning people are non existent they may wipe down but DO NOT clean. Workmanship could take their time and do a lot of things better and not half way and messy. It should not be ALL on the warranty to try and get everything fixed that should have been done the right way the first time!!!

Yes. Home is built in the time frame I was given, but the problems are that home is built so fast that they neglected building the house. I can feel the cold air coming from the wall and the floor, cabinets are barely reset- meaning I can see large gape between floor and the cabinets in the kitchen and all the bathrooms. Painter missed a lots of areas plus we even put blue tape on our walkthrough and still missed painting the wall and closets, there was a hole on the bottom of the entry door and garage entry door- field manager fixed it temporarily. Crack on master’s bathtub, window doesn’t close by the living room upstairs- lots of cold air coming in. Field manager is great- he try to help us with most of the stuff and I understand he is a busy man. I am not even sure that the cold air coming from outside the house can be fixed- heater is through gas so, it is causing more me to pay more for gas. I could keep on going but those are the things I have experienced. And I don’t even know if these problems will be fixed or not. ... More

Our builder Race was responsive to our concerns and tried his best to accomodate.

Been in the house a month and have found multiple repair issues.

This is a very cheap house. The workmanship is poor, the fit and finishes are terrible. They put in several hundred square yards of grass, but put no irrigation system and didn’t offer one, although they said they did, at signing. I have been trying to keep the grass alive until I was able to get someone to install irrigation. I finally got it done and now the grass and trees are half dead and I’m trying to recover them. There was no lightbulb in the garage or the garage door opener. There are no medicine cabinets, no hand towel rods, no drawers in the bathrooms, you could drive a truck through the gaps in the locked doors, they used the cheapest shingles, there was spilled paint on the driveway, and in the garage, the cement on the edge of the garage, and the front porch is marred and has overspray, there was a hole. I could stick my foot through behind the dishwasher through to the outside of the house. It has been six weeks and the street in front of my house still has 2 inches of dirt in it, they planted two oak trees, 6 feet apart in the front yard. In 10 years, those trees are going to collide. I was unable to add any options, including gas for cooking. ... More

Likely decent quality build with poor finish work and follow up.

Still waiting for electrician to address data port issue. Service ticket placed over a month ago. Baseboards are coming apart from the walls going up the stairs. Seal caulking on granite countertops is peeling.

Well the actual process went of the house being built went ok I guess. My construction managers assured me that all the issues I was seeing would be fixed before closing. This is where my issue started. I was forced to close or have a daily penalty of $200/day until I did. All the while my sheetrock joints and many other things were not fixed as I was promised. I’ve been in my home for over a month and here’s a list of most of my biggest things that need fixed still. They seem to only want to fix one thing at the time and it takes weeks to get that one done. Sheetrock seems all over the house, many places in the trim work,from door doesn’t close properly, painter steps in paint and walked all over my back porch and garage,electrical issues, rust on my cement patio from nails being left on it in the rain, shower heads not directly above/in-line with the water knob. Cheapest paint you can buy was used. Many more I could continue with. As of right now I would not buy another home built by Centex ... More

The layout of the floor plan was great. The sub contractors were sub par, had many issues unresolved at final walkthrough that were promised to be completed prior to closing, which were not. The materials used were very basic, many were of poor quality. Basic washer/dryer and refrigerator purchased by contractor for walk in ready package, which would not have been my choice of appliances. Lots of corners were cut, and are not very trustworthy.

House was not ready when we moved in due to a building supervisor issue and have a horrible time getting responses to issues ( door not licking properly, closet doors not attached, fire alarms going off, no water pressure)

Its a nice house but definitely could have been done better. Lots of details that could have been done better. I have had to call several times already for repairs and work and I have just been here less than 2 months.

The workmanship on my roof was horrible, leaving me with a lumpy, bumpy roof. I informed them immediately, but they waited until a few weeks before closing to send the roofing supervisor out. He refused to fix my roof and admitted the plywood probably got wet during construction. I had to hire a private inspector with my own money to document the damage. Finally they agreed to repair it, but it is still very noticeably bumpy, and now shingles have popped up. Also, my oven drawer is crooked, and that was noted before closing, but no one has come to fix it. The HOA company is still under Centex, and we are having lots of issues with their not doing their job. Our mail station has no place to park, and that is very hazardous as cars park on the road on the main road in, causing congestion AND violating the signs that say NO PARKING ON ROAD. I had a good Realtor Emma, with Centex and a good building supervisor, Kyle, but overall I am unhappy with my roof and over. I had to get a plumber out because the drains were clogged with building debris, but Centex handled that. It should never have happened,, but the workers don't seem to care during the building process.. There is construction on either side of me, and they get debris in my yard that I have to pick up nearly every day. This should not happen. ... More

Where do I start, My homebuying experience was a nightmare. it started after 2 weeks I moved in the guest bathroom toilet got clogged. Submitted a claim and they came 3 days later to snake the sewer pipes and with great success it was cleared. 2 weeks later I had another clogged toilet on a Friday night and paid $740 dollars on after hour plumber company. Cleared the problem again but the plumber thinks something is in the pipe and he didn't have a camera to check but cleared the clogged. Then 1 week after that it got clogged again. Frustrated with the clogging issues insisted the plumber use a camera this time. Well, we found a 2-inch pipe fitting that was stuck at the Y connector to the sewer line that was clogging my pipes. Water went in my primary bedroom, primary bathroom and the walk-in closet. it took 2 days for the plumber two days for the plumber to come out. 4 days for a cleaning crew and they still haven't fix my carpet and the wood floors. My ring door bell has been on a warranty work order since 06/17/2025 and to this day is not fix. Warranty manager that I had the unfortunate to have, made it seems it was your fault for all the problems with your new house. for instance, the warranty manager would blame me for the clogged toilet with too much toilet paper and wipes. I can see it the first 2 times that the toilet got clogged, but when you have a 2-inch pipe fitting lodge inside the sewer pipe nullified the warranty manger accusations. ... More

If you decide to build with this company, be extremely observant during your final walkthrough and take extra time to look at everything. We have crooked corners, bumps in the drywall, bad paint job, chipped mirrors and counters, damaged drawers...they even completely drywalled over a window and didn’t fix it until we realized it after we moved in. Some things have been fixed, a lot has not. I’m quite disappointed in this builder.

While buying process everyone were so nice, acting like they are your best friends. But after closing, Edward, the guy who does walk through, not even picking up phone now. I regret that I signed paperwork. A/C unit is not capable to keep the house cold. House it self gas a lot of deficiencies, materials used are cheapest and build quality is absolutely terrible. Even brand new Water heater is not working. Centex is a huge disappointment!!!

Called the office and spoke with Jennifer regarding the AC Unit area there was concrete dug up and left there and that was supposed to be cleaned up before I moved in, they took 3 to 4 weeks to do it, also they still didn’t do the job the area around the AC Unit is not paved done like my neighbors to the left or right of me, also there were deep holes in my backyard that I didn’t even see they came and put down old grass that looks like a haystack and it’s going back to the deep holes. I hope that you can send somebody out to see the terrible work that has been done like they don’t care about a brand new property that they are being paid by the hour to do. Very unhappy any questions please give me a call. ... More

We really regret purchasing this home. It was a “quick built “ and once we moved in, we started seeing more and more issues with the home. We had issues from the very start. We even decided to not go forward with the purchase and started looking for other homes. Our sales guy was great and he changed our minds and made sure all the issues with our home would be taken care of. We closed on 10/19/2022 and we still have items that have not been fixed. The subcontractors did a crappy job on almost everything. Our ceiling is starting to crack at the seams, our stone work has not been resolved. Our driveway is starting to show areas where there was obviously “air bubbles “ and now there’s opens areas on the driveway. It will get worse with time. Even the landscaping is crap. My lawn is very uneven and when I pulled the sod over, there were giant rocks, lots of them, underneath. How is the grass supposed to root? Most of the grass is dead because we had no water pressure for about 10 days and after the plumber came over twice, they found the issue, replaced the entire piece and we finally were able to water out grass. Most of it was dead by then. A note was made by the person in charge of our home and we were supposed to get the dried sod replaced and nothing has been done. After complaining several times and wanting to speak to a manager, no one has reached out to me. I asked to for a change in person dealing with all the issues and he has finally given me a date of January 7 for most of the repairs. We plan to sell as soon as our son graduates. The quality of this home is so cheap. You can hear EVERYTHING that goes on outside. There are no pull out drawers in the bathroom vanities or even a small linen closet. At least out some shelves for towels. We made an appointment to have custom cabinets placed in the laundry room, bathrooms and master closet. We have decided to just do the laundry room because we do not plan on making this our forever home. I will never purchase a Centex/Pulte home again!!! ... More

The buying experience was good but everything went down hill once I closed on the home. No cable box on my street due to which I have not been able to get an internet connection since I closed in the end of December. The drains in all the toilets started clogging and bubbling up. Right from the contractor to the customer service no one has been of any help even after several phone calls or texts. Please do not buy a Centex home

The construction manager Isaac was awesome and very informative about the home. Very efficient in getting the home ready and ALL finds on the walk corrected.

Our builder Roy was great, very responsive to questions.

The building crew itself was exceptionally good however the lending process was very stressful for no reason. I would give a 0 star but for the sake of the building team

Overall a good experience except for the closing attorney was awful. I have bought several properties, this group had the worst communication ever.

It was a journey but Robin kept me informed at all times and was ready to answer questions

I love my house but there have been some minor things and major thing that have been disappointing. The major thing is my house is full of roaches, I’ve never had roaches before and now I am finding them all over. It’s making my living experience nearly unbearable.

My overall experience was good. The only issue was getting the tittle in my name at the county property adjusters office was not so smooth. I contacted the Centex employees to let them know that the name change had not been recorded. Other than that I have an electrical issue in the house and we see how they handle it. Thanks!