Centex Homes Reviews

Initially, everything went smoothly and we were optimistic. However, as time passed, the process became increasingly stressful and unreliable. It felt like we were initially promised the world, but then faced excuse after excuse for why they couldn't fulfill their promises. We discovered that the construction manager had provided false information, and we are currently working with the warranty team to address these issues. Unfortunately, the construction manager's attitude was condescending and made me feel belittled, as if I was being treated as unintelligent or irrational. Furthermore, the sales manager failed to follow up during and after the closing process, showing no interest in our satisfaction. Recently, I greeted her with a friendly wave, but she responded with a blank stare and no acknowledgement, despite making direct eye contact. On another note, the floors are terrible quality. ... More

The title says it all. I'll never use Pulte Mortgage again. Communication is awful. However, the community builder and the community sales agent were fine.

Flaws that were pointed out during walkthrough - have not been fixed until the day of closing . The builder was running around trying to fix /patch up the damage when I arrived and needed the house clean and ready for movers to move in- the ladder in my living room, opened doors, paint , handyman there . Since it was rushed - many flaws still remained not done ; and now almost 2 months later - it’s not done because the builder finished working in this community and was moved onto another project

Not even 1 month into my new home and multiple drywall and trim issues are occurring as the home is settling I'm a builder by trade and final inspections need tightened up.

I recently purchased home and from sales team it was good and smooth process. From quality perspective and build review it is not up to the mark. Couple of easily visible concrete cracks, mud issue in backyard due to baldly sloped never been taken in to consideration as it should.

So many things wrong. Even thing that were blue taped at final walk through weren’t finished. Have been ghosted by warranty rep. Be ready for a fight.

Salesperson not very good, story always was changing on different issues, Site manager was excellent , concerned about our questions, lots of small details not in included in build EX Towel ring in 1/2 bath, towel rack in master and second bath separate outlet and switches for bedroom lamps now difficult to match hardware. Overall now occupied long enough to do a detailed review, lets see in 6 months

Well when I saw my future house I didn’t see any errors or mistakes, but after just a couple days we my family and I started seeing many details and issues that the CENTEX/ PULTE trying to get them fixed, but was so many that at the end they quit and just send me to the normal way through guarantee.

Not the top quality I was expecting

The construction manager was fabulous.

Houses are built quick to be sold quick. I wouldn’t rate quality & materials the best as we have been replacing items inside the home since move in.Structure of the home is a joke. Whole house vibrates every time the train goes by.

Overall, I was pleasantly pleased with each of my walk throughs and thought centex was very thorough and responsive to any all issues. However, after closing I’ve ran into issues such as being issued the wrong keys for move in, my lawn not being maintained before my move in, and it taking 3 weeks (& still waiting) for any one to come out for the service request for small items that I am finding that need repair and were missed during the walkthrough. Communication has decreased tremendously. I am very happy with my home just would like for there to have been a smoother transition for me being a first time home owner. ... More

Not great. From day one during walk through issues were found and pointed out. We had outside inspector come in and did property inspection. ( THIS SERVICE WAS DONE WHILE WE WRE STILL IN CALIORNIA.) Arriving here ln texas , many of the report from the inspection were still not corrected. NOT everyone involved during the process were incompetent. There would be some people in the administrative part and people in support services on repair definitely unqualified. I also feel that the person put in charge and oversee the repair is a very bias individual.

The builder was good as well, they need work on time management in case the house finish before scheduled time to help the buyer.

Really good job great company! Had a great home buying experience

Jonathan building manager was excellent. He was very helpful and made every attempt to fix and correct issues in a timely manner. Our experience and time with him was great. However, there are other area where Centex can improve period. Thanks

we call the construction manager as soon as we started finding issues, the carpenter came and evaluated the details we showed him, he said " we need to replace basically all the doors of the cabinets in the kitchen, and paint them" after that we haven't hear from them, and they are no longer here at the subdivision.

I don’t normally write reviews, but I felt I should for this experience. As a first time home buyer, I didn’t know what to expect. I would visit my home every couple of weeks to check the progress and in doing so I noticed some things. First, there was a bottle of pee in one of the bedrooms that spilled over before the carpet was put in. So who knows if it was cleaned properly. Second, there was toilet paper in the guest bathroom as if they were using the toilets instead of the portable restroom right outside my home. As we expressed our concerns during the walk through, we received a lot of back talk from the builder instead of assurance that our dislikes would be taken care of. Very unprofessional. After moving in, I noticed my microwave had been used since there was food crumbs inside. I was told cleaners would come before moving in, but I don’t know what they actually cleaned. The process for requesting things to be fixed after moving in has been smooth, and I wish I could have received this customer service before moving in too. Overall, I would not recommend Centex Homes to friends or family based on my experience. ... More

No really good experience during all process, quality and termination of the house was a battle

Communication wasn’t great with anybody from sales to trades

Satisfactory, but not great experience.

Overall good experience great builder and great sells person that we had. They have great customer service . Just not happy with the workmanship on the concrete. The driveway was poorly made and they said it was up to the standards. It doesn't look like a new drive way. Very cheaply poured. And paint is very cheap and if it scuffs. You can't clean the paint if you clean the scuff the paint comes right off. Some issues were addressed but the ones I am noting were up to the standard. Still haven't received my oven. There is paint splatters on various parts of the vinyl flooring. We had to deep clean the house before moving was still very dirty. Asked for permits but couldn't get them. Upsetting that a 4 door truck doesnt fit in the garage. ... More

Super rushed thru the closing. Numerous issues to be addressed. Virtually no communication even though I was promised to be kept updated. 2 months after closing & still issues unaddressed that were to be fixed/etc before or very shortly after closing. Even was given a certificate of occupancy despite the heat not working. Too many houses, too few ppl for the workload, too focused on only money, and the laborers' work is neither inspected nor up to par for new construction in that price range.

It was good within reason, they’re pushy with the timelines when they want you to do something but loose on the timing when you want something. The house is built well, but some of the finish work falls short

Very stressful paperwork had to be sent numerous times and monthly payment and interest rate were not locked in immmefiately they kept changing customer payment amount