Skip main navigation

Centex Homes Reviews in Charleston, SC

What Charleston Homeowners Have to Say About Centex Homes.

Read all 115 verified reviews from homeowners that built a new home with Centex Homes in the Charleston area. Charleston homeowners have rated Centex Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.1 out of 5 stars in Charleston Area

115 Reviews in Charleston Area

Ratings by Category

Overall 4.1

Quality 3.6

Trustworthiness 4

Responsiveness 3.9

Centex Homes in Charleston Area

View Homes

Customer Reviews

Builder grade

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2026
  • Summerville, SC

The finishes are cheap builder great items. Did not get an option for upgrades so we took an amongst ourselves to upgrade lights, ceiling fans, and faucets. Besides that everything is great so far.

Centex Homes responded:
Thank you for sharing your feedback. We’re happy to hear that overall, your experience has been a positive one so far. We appreciate your comments regarding the finishes and available upgrade options. ^KH centexhomes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Awesome home buying experience with Pulte Homes

  • Michael B.
  • Verified HomeBuyer
  • December 09, 2025
  • Summerville, SC

My experience was fantastic. It started with the sales representative Chevonne who was energetic,kind and sharp. The loan process was handled without issues and the result was exactly as they said it would be. The closing process was stress free as well. We love our new home and very glad we chose Pulte homes.

Centex Homes responded:
Thank you for sharing your experience with us. We're so glad to hear that everything, from working with Chevonne, to the loan process, to closing was smooth and stress-free! It’s wonderful to know that you love your new home and are happy with your decision. Congratulations on your new home! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer Service

  • Jeffrey B.
  • Verified HomeBuyer
  • November 13, 2025
  • Summerville, SC

Great customer service by Sara post the sale process.

Centex Homes responded:
Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience while working with Sara! Congratulations on your new home, enjoy! ^KH centexhomes

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

ilding manager, Mike

  • Francis T.
  • Verified HomeBuyer
  • April 23, 2025
  • Summerville, SC

the builder was representatives were always available and great to deal with. very responsive

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that you had a great experience working with Mike! Our team strives to provide responsive and helpful service, and it’s wonderful to know that we met your expectations. ^KH centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

LMPB

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2025
  • Summerville, SC

The sales staff, financial staff and building rep were EXCELLENT! The house psssed inspection with flying colors, however, the cabinetry is bottom of the line quality, the tiling backsplash should not be trimmed in metal, the windows and doors could be better quality too. Vents should bd vented to the outside and gutters should have been put on

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that you enjoyed your experience with our sales and financial teams as well as our building rep! However, we are sorry to hear that you are unhappy with the quality of your home. We would like to make leadership aware of your concerns and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Exceptional

  • Shelia A.
  • Verified HomeBuyer
  • October 31, 2024
  • Summerville, SC

This process seemed long but nothing having to do with the builder. However, the staff that helped me made the process above and beyond what I expected. There were very attentive and knowledgeable in this process. I would recommend to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our new home!

  • Palma R.
  • Verified HomeBuyer
  • October 04, 2024
  • Summerville, SC

Kimberly was great! She gave us a tour of model homes. Listened to what we were looking for. Kimberly helped us find our new home. Holden made sure everything was perfect prior to moving in. He want above and beyond our expectations.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

There was several people there to answer any question i had and usually got back to me within minutes.

  • Christine B.
  • Verified HomeBuyer
  • September 23, 2024
  • Summerville, SC

They were extremely quick to fix any outstanding issues.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Michael was great. There were a couple of issues that we encountered and he promptly and efficiently resolved them to our complete satisfaction. He actually went above and beyond.

  • Massimo M.
  • Verified HomeBuyer
  • September 07, 2024
  • Summerville, SC

The entire process was quick and painless, from the time that we met with Kimberly to our interactions with Michael. Very professional and caring. The house was completed as scheduled and Kimberly worked around our schedule to set up a closing day that was convenient to us. They both, obviously, take pride in the their job and the product that they’re offering to prospective customers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales Agent and the Construction Mgr

  • Marshall M.
  • Verified HomeBuyer
  • September 06, 2024
  • Summerville, SC

Alena was most helpful, courteous, and exceedingly willing to explain all aspects of what the builder offers. Always courteous with my phone calls while I was still in Virginia. Even after I finally moved in my new home, she still helped me with questions I had. Ryan also offered excellent service with a sheet mirror that had scratches and ordered a replacement. It was replaced within 7 days. Never did either employee feel interrupted when I contacted them with questions. I have to say that they are two of the main reasons that I feel that I made the right decision to move to Bradford Pointe.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Our project manager Ryan is great but the Customer Care Center is far less responsive and their follow up is non-existent.

  • Daniel K.
  • Verified HomeBuyer
  • August 13, 2024
  • Summerville, SC

I don't know I could recommend Centex in good faith if someone were to ask. I am going to be getting another home in the area soon for myself and am not considering another Centex proiperty.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Melody

  • Melody V.
  • Verified HomeBuyer
  • August 10, 2024
  • Summerville, SC

The construction manager, Ryan, was in constant contact with us letting us know where our house was, as we were out of state. Our inspector said the house was very well built, and we love it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A little on the difficult side.

  • Michael M.
  • Verified HomeBuyer
  • August 04, 2024
  • Summerville, SC

The house is good. Very disappointed with the quality of some of the material used.. Especially the quality of paint used. You used the cheapest paint possible. With what we paid for this house I expected better. We've had to deal with a double door going to outside that was not installed properly. Took three weeks to fix and the damage caused by fixing the door which resulted in flooring replaced and drywall and painting. But, it was fixed satisfactory.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

You get the Bare Minimum with Centex

  • Anonymous
  • Verified HomeBuyer
  • August 03, 2024
  • Summerville, SC

My experience with Centex was better than most due to Kim & Travis. Kim, my sales person was exceptional. She was very professional & went out of her way to help me bring this to fruition. Travis, my point person for the building of the home went above and beyond to correct any issues with the home. He truly wanted us to be happy with our home. I would give them both 5 stars if that was an option. The reason "Trustworthiness" got only 1 star is because one of the sales supervisors for Sanctuary Cove tried to cancel my ratified contract prior to the expiration date of the contract which ...

Total Score 4


Quality 3

Trustworthiness 1

Responsiveness 5

This was a great process!

  • Devin W.
  • Verified HomeBuyer
  • July 06, 2024
  • Summerville, SC

The process was great. Very streamlined and easy. Ryan was very helpful to our needs as well! He should get a raise!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great homebuying experience

  • Coury C.
  • Verified HomeBuyer
  • July 05, 2024
  • Summerville, SC

Centex has been great. They have provided exceptional service and a home of high quality. I am definitely pleased with the purchase of my new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Vic P.

  • Victor P.
  • Verified HomeBuyer
  • July 05, 2024
  • Summerville, SC

Still new here, but so far everything seems great! Supposedly I have 9 or 10 months to bring up any issues. So I’ll know more then.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

QUALITY BUILT HOME- VERY HAPPY WITH HOME!

  • Pamela H.
  • Verified HomeBuyer
  • July 05, 2024
  • Summerville, SC

I Have been Very Happy With the Home. I Like the Floor Plan, the Design and Architecture of the Home. -I Like the Good Use of Space in the House. -It is Well Designed. -It has been A Quality Built Home. -With A Great Home Warranty, that Assures Home Buyers of Taking Care of What Might be Needed with their Warranty. -On the Whole the Design & Architecture of the Home, the Floor Plan, the Quality of the Home has been Great. I Have been Very Happy with the Home. -I Think Pulte/ Centex is one of the Best Builders in the Country. -They Build a Quality Home. -I Would Recommend Pulte/ ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My experience was good. No issues and am pleased with our home.

  • Todd T.
  • Verified HomeBuyer
  • June 07, 2024
  • Summerville, SC

We had minor adjustments and Harrison was very good at responding to them in a proffesional manner.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Experience

  • Janki P.
  • Verified HomeBuyer
  • May 08, 2024
  • Summerville, SC

Poor material & workmanship. Do not see a pride in their work.

Centex Homes responded:
Hi Janki, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP centexhomes

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Awesome

  • Glenn N.
  • Verified HomeBuyer
  • May 05, 2024
  • Summerville, SC

Very professional and always quick to answer any questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Centex builds their homes very fast

  • Anonymous
  • Verified HomeBuyer
  • February 06, 2024
  • Summerville, SC

We are from the north and used to our homes being built to a higher standard.

Total Score 3


Quality 1

Trustworthiness 4

Responsiveness 2

Alexis & Harrison

  • Nino V.
  • Verified HomeBuyer
  • February 02, 2024
  • Summerville, SC

First, I'd like to say that Harrison came into to mess that should have been addressed before we moved in. There were many items that were not addressed before we moved in. We have for the last 4 weeks been dealing with one issue after another. Just to recap since we moved in the siding removed from both sides of the house. Kitchen side due to a bow in the wall. Bedroom side due to the AC unit 220 installed on the opposite side of the AC unit. Note I requested this be fixed before we moved in. I was told the AC unit is now moved to the side of the house where the 220 is. What I was ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Great and Seamless Closing Experience for first home buyers

  • Anonymous
  • Verified HomeBuyer
  • December 27, 2023
  • Summerville, SC

Excellent responsiveness to issues and great build quality so far. We'll continue to recommend Pulte and Centex.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mortgage Process Undesirable

  • Shaneka H.
  • Verified HomeBuyer
  • December 21, 2023
  • Summerville, SC

The title says it all. I'll never use Pulte Mortgage again. Communication is awful. However, the community builder and the community sales agent were fine.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3