What Homeowners Have to Say About Centex Homes in Charleston

The builder was very professional, friendly, easy to talk to, and always willing to listen to our complaints. We really appreciate the time he took with us to fix any issues we brought to his attention.

Chaz is an amazing builder to work with. His knowledge and understanding of a quality built has given us confidence and trust in his work. During the first walk through of the house, he was very thorough about his work. And, he worked hard to make sure we were please with everything. ... More

The builder will work with your needs.

Amazing experience with my builder and sales team. Clearly they care!

We purchased the home in July, 2020. So far we are very satisfied with the purchase. Everything was as expected. When there was an issue it was resolved expediently. Their first year warranty includes everything in the home which gives piece of mind. ... More

Some minor issues but they have been handled timely.

Overall a great experience. One suggestion for new buyers: When working the "Options List" go through each item, whether you wanted it or not. Ask questions. When done: do it again! After the second time, take a walk through a few models, look at samples again. Maybe even come back the next day (you will be pooped I assure you). Then go through the list a third time! Check and re-check. Once your house is designed, just wait until work starts!!!! Amazing how quickly it goes up and how well it is constructed. Amazing the state of the art things that are built in, many you would not even see if you never visited construction and talked with Field Manager. Alec, mine, is amazing. And even now, almost 2 months after it became mine, he stops in to see how thinks are going and answer any more questions. Even now I have one wall switch I have not found what it controls. (lol) All in all a great decision to buy a home at Oakfield - Laurel Glen. ... More

Thank you Team Centex for a Home built to my expectations. We are loving it.

Great House delivered in time and good support from the builder

Great build quality. Responsive to issues.

We had a wonderful friend Manager named Blake who was super responsive and so helpful while we had our home build 750 miles away. It was a great experience.

The best advice I can give is to follow your instincts and ask lots and lots of questions about anything you don’t understand. Overall we are happy with our new home and enjoyed the home buying/building process with center. Great experience!!!

We had a great experience with everyone we worked with and everything was on time and communicated. We have had a handful of issues in our home and we are still waiting to hear back. We have water damage on our window sill, one of our windows need to be replaced, and also our bottom lock to one of our doors does not match our key. Everything else has been great though. ... More

Not happy with the responses to issues that I have had since moving into my home

I had a great experience - any issues I had during the build or after closing has been addressed.

We had several issues concerning our side & rear yards regarding the landscaping, drainage, etc. These issues go back to the week of March 13th, when we walked our property w/Justin since Chaz was out for Covid-19 quarantine. As of last week, we met w/Chaz & Baytree Landscaping & hope our yard issues can be resolved this week per Chaz & Baytree. ... More

Like any new build the house was near perfect, with a few minor issues (two pieces of hardwood not set correctly, garage door dented, minor plaster spots that needed cleaning). I requested them fixed and had them all handled within a week of notifying them. Minor stuff like that is almost unavoidable as quickly and they build these houses. So far very happy with the home and with the response from the few minor issues I submitted to be repaired. The only reason I'm not giving 5 stars for the whole home buying experience is because I went through Pulte mortgage, and sadly it was just issue after issue with the entire process for no reason at all. ... More

Rep went above and beyond to make sure we had everything finished & complete to our satisfaction.

When I found my home, it wasn’t finished so I got choose my flooring and cabinet colors and associated trim finish. My agents were helpful throughout the whole process. I love my Centex home.

My interaction with Kyle H, my building POC was amazing. Any issues were/are being addressed.

Everything about my build was AWESOME! I loved every step, right up until the end. I went in to do some tape for drywall issues and then again... And again. Closed on the house and that afternoon drywallers came back because they missed spots that I had taped 10 times before. I talked with my neighbors and all of them seem to have the same feelings that the drywall is poor quality. I took one star off quality and value because of the poor drywall. The drywall is the finished surface indoors and seeing blemishes, bubbles, lines, divots, etc bring down the perceived value. ... More

We really like the community we live in. The Hampton model is really nice for us. A couple of small issues that could be improved on. 1. When asked about pre-wiring for ceiling fans it was not clear and we expected that there would be electrical for overhead lighting for the rooms we didn't choose this option, but there isn't. 2. I was very dissatisfied that Centex would not allow insulation to be installed as an option to the interior walls for sound insulation between rooms. 3. It would have been nice to have a water line run from the kitchen sink to behind the refrigerator so an under sink pure water system could feed the ice maker. ... More

Pretty happy

Due to COVID, unsure about responsiveness. Emails are prompt, but nothing has happened yet in regards to following through with repairs. I think builders should conduct the work as though they or their loved ones were living in it. Careless mistakes were made. Minor issues but still a nuisance to wait for it to be made right. ... More

I think the experience was good overall.