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Centex Homes Reviews in Charleston, SC

What Charleston Homeowners Have to Say About Centex Homes.

Read all 115 verified reviews from homeowners that built a new home with Centex Homes in the Charleston area. Charleston homeowners have rated Centex Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.1 out of 5 stars in Charleston Area

115 Reviews in Charleston Area

Ratings by Category

Overall 4.1

Quality 3.6

Trustworthiness 4

Responsiveness 3.9

Centex Homes in Charleston Area

View Homes

Customer Reviews

Not great experience. A lot delays, since from the beginning. Sales person didn’t told us the true story.

  • Jean T.
  • Verified HomeBuyer
  • May 16, 2022
  • Summerville, SC

What is supposed to be ready by October/ November, didn’t even started until October, unfortunate Who is having to extend my lease for a short term and pay stratospheric amount for my rent, is Me not Pulte, who is having to pay extra storage for my furniture and belongings it’s Me, not Pulte. Back in April I was told my house would be ready by August/Sep… here we are in October. Sad. Worst experience ever, for me and my family. So, there is noting to celebrate here… Do what you have to do.

Centex Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. centexhomes

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Mike was amazing!

  • Janet N.
  • Verified HomeBuyer
  • May 11, 2022
  • Summerville, SC

Loved working with the Centex team. Everyone was helpful and knowledgeable. Building during a pandemic had challenges that made completion take a bit longer but that wasn't avoidable. I was kept up to date for each phase. Very happy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Do not trust the date in which they tell you (add 6-8 months).

  • Steven T.
  • Verified HomeBuyer
  • May 11, 2022
  • Summerville, SC

Do not trust the date in which they tell you (add 6-8 months).

Centex Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. centexhomes

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

We were pleased with the periodic updates through the construction phase. Our Pulte contact really kept us informed.

  • Anonymous
  • Verified HomeBuyer
  • March 16, 2022
  • Johns Island, SC

Although we did need to select a number of upgrades to get just the home we wanted, the finished product is wonderful. We're very pleased with it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - The financing team chosen by Centex is subpar.

  • Chelsea B.
  • Verified HomeBuyer
  • November 03, 2021
  • Summerville, SC

The financing team chosen by Centex is subpar.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

field manager

  • Keith S.
  • Verified HomeBuyer
  • October 27, 2021
  • Summerville, SC

i had a great experience with their field manager. all concerns were address in a timely manner. I always felt I was part of the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Builder / Buyer Relations

  • Gregory C.
  • Verified HomeBuyer
  • October 27, 2021
  • Summerville, SC

The builder representative, Chaze Batson, was a blessing to have as we purchased our new home. He ensured we had everything covered and taken care of to ensure a smooth and pleasant experience thoughout our purchase and even after. He was always readily available to assist and answer any questions we had anytime of day. My family and I were so blessed to have him and his phenomenal customer service and hospitality. Thank you Mr. Chaze Batson and Centex home for our beautiful forever home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - The home buying experience in its self was great.

  • Marcia T.
  • Verified HomeBuyer
  • October 27, 2021
  • Summerville, SC

The home buying experience in its self was great. Now that I’m in the home and finding things that are just unacceptable on the workmanship end. Then there is the hassle of getting these items fixed.

Total Score 5


Quality 1

Trustworthiness 2

Responsiveness 3

Centex Homes - Very professional and courteous staff that will do anything to

  • Frank M.
  • Verified HomeBuyer
  • October 12, 2021
  • Summerville, SC

Very professional and courteous staff that will do anything to please their client

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality and workmanship

  • Yamundow J.
  • Verified HomeBuyer
  • September 22, 2021
  • Summerville, SC

Andrew was informative and kept us up to date throughout the entire building process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience!

  • Cassandra S.
  • Verified HomeBuyer
  • September 14, 2021
  • Johns Island, SC

Throughout the time frame building my house I felt very well taken care of by Emma and Mary. They both helped me with all the little details and were happy to handhold me when needed. I truly appreciated their work and really felt that my overall satisfaction was their goal!

Centex Homes responded:
We are so happy to here that we made your home journey a great one. We appreciate you taking the time to leave us an review. We know you will enjoy your new home and make tons of joyous memories.

Thanks
^AH centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Overall good experience.

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2021
  • Summerville, SC

Overall good experience. Having issues getting product in still after closing and it’s a ghost town hearing back for follow ups. Recently other builders around us hit our septic line and now we’re stuck going through the warranty process and it’s been a headache. Things happen but starting to get a feeling once you close they don’t care anymore!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Centex Homes - Great experience designing our home.

  • Paul R.
  • Verified HomeBuyer
  • September 07, 2021
  • Johns Island, SC

Great experience designing our home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Needs attention to details

  • Ronald R.
  • Verified HomeBuyer
  • September 07, 2021
  • Johns Island, SC

It was a long process due to delay of windows. Started with the framing when they had weak corners, poor bracing. Installed portions of the roof in the dark, I see roof sheathing plywood popping out in the neighborhood Cabinets installed 45 days before the house was climate controlled Patio cement is already cracked. The Pulte work sites are horrible. Trash and waisted supplies every where

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 3

Centex Homes - We really love the end result of our new home!

  • Anonymous
  • Verified HomeBuyer
  • August 02, 2021
  • Johns Island, SC

We really love the end result of our new home!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Centex Homes - The Centex Rep Race was beyond exceptional and went the extra

  • Victor T.
  • Verified HomeBuyer
  • July 29, 2021
  • Summerville, SC

The Centex Rep Race was beyond exceptional and went the extra mile for us.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Very good build quality homes at great value

  • Amy K.
  • Verified HomeBuyer
  • July 28, 2021
  • Summerville, SC

Impressed with the experience having our Centex home built. Outstanding site manager. Very good quality homes at a good value. Downside with Centex homes is many home features are an option which is good for those who prefer to buy a basic home and do their own upgrades.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - No unexpected hiccups when it came to the building process.

  • Robert G.
  • Verified HomeBuyer
  • July 28, 2021
  • Summerville, SC

No unexpected hiccups when it came to the building process. Great job!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Our contractor Race

  • Pamela B.
  • Verified HomeBuyer
  • July 06, 2021
  • Summerville, SC

Race was unbelievable!! He consistently sent us pictures on the progress of our hone (we lived out of state). Honored all the little items that were remiss and jumped on fixing them immediately! He truly is a great asset to this development.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Horrible craftsmanship

  • Christopher B.
  • Verified HomeBuyer
  • July 03, 2021
  • Johns Island, SC

Don’t build with pulte, they care about your money and that’s it

Centex Homes responded:
We are so sorry that you did not feel valued during your new home build. We would like to learn more about your experience so we can address it accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Our builder cared about our needs

  • James H.
  • Verified HomeBuyer
  • June 02, 2021
  • Summerville, SC

Our builder Race was responsive to our concerns and tried his best to accomodate.

Total Score 4


Quality 1

Trustworthiness 3

Responsiveness 3

Centex Homes - The entire Pulte team from the first interaction To now has

  • John R.
  • Verified HomeBuyer
  • June 01, 2021
  • Summerville, SC

The entire Pulte team from the first interaction To now has been pleasant and positive Everyone is very responsive and works to resolve are issues in a timely manner.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The responsiveness of the associate who sold us the house and the site manager.

  • Stuart C.
  • Verified HomeBuyer
  • May 27, 2021
  • Johns Island, SC

The associate who sold us the house was excellent during the entire buying process and was extremely responsive during the building process. The site manager was excellent throughout the entire building process, constantly sending up updates, including photos, at different stages of the house. She was very responsive even after the closing.

Centex Homes responded:
We are so happy to hear that our team provided you with an excellent experience! Congratulations and welcome home. ^AH centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The lack of communication

  • Stephanie S.
  • Verified HomeBuyer
  • May 18, 2021
  • Summerville, SC

The builder seems very knowledgeable, however, isn’t the best at following up nor communicating. I’ve expressed this on NUMEROUS encounters, however, no change. This type of frustration will prevent me from recommending this builder to anyone else.

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1

Centex Homes - This builder is not responsive to issues post closing.

  • Paige H.
  • Verified HomeBuyer
  • May 18, 2021
  • Johns Island, SC

This builder is not responsive to issues post closing. Updates during build were not adequate.

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1