Centex Homes Reviews in Austin, TX

From the beginning, communication has been terrible. I am extremely disappointed with our sales representative Andre. I first looked at purchasing the home while deployed overseas with the military using a power of attorney, my father. The house was advertised as April 7, 2019 complete. I loved the house and we were told BY ANDRE that closing would be in May on the 7th AS WAS AGREED TO DUE TO THE FACT THAT I WAS RETURNING HOME IN MARCH. IT WAS AGREED BY BOTH PARTIES TO ALLOW ADDITIONAL TIME TO THE CONTRACTOR ONLY DUE TO POSSIBLE WEATHER DELAYS. In the contract we put May 30th as our final date, in case there were delays DUE TO WEATHER. OUR DISCCUSSIONS BEFORE CONTRACT SIGNING AND AFTER WAS ALWAYS ABOUT THE HOUSE BEING DONE ON MAY 7TH. IN FACT THE FIRST APPLICATION WAS COMPLETED WITH THE SETTLEMENT DATE OF MAY 7TH. HOWEVER, I AND MY FATHER WERE lied to from the start. Once I returned home and began the terrible process of trying to gather information on the house, it came to my attention that no one other than myself were given these dates and in fact the house was scheduled from the start for JUNE 21st. This is only the first problem with communication and I was flat out lied to by Andre who stated he checked with the builders prior to putting in the May dates. We ran into further problems with upgrades. I had 2 representatives go to pick upgrades, due to my deployment, and they weren't given the due diligence or time they deserved. Andre was constantly going in and out and this clearly showed later in the build when we had 3 errors in the upgrades that cost me thousands that I was unaware of because his communication to my representatives and POA was awful. From here on out I hardly received emails about the home and was not notified when the house FAILED INSPECTION. It was only after returning from R&R after being away from my family for 10 months did I find the house progress didn't move and the inspection was failed. To this day it was never communicated why the house failed inspection and caused a 3 week delay in the build process. Further delays in the house were clearly due to builder negligence. TO ADD INSULT TO INJURY THE HOUSE NEXT TO MINE WHICH WAS NOT SOLD WAS COMPLETED WEEKS BEFORE MINE. THIS TELLS YOU THAT THERE WAS NO PRIORITY AND SCHEDULING DONE PROPERLY TO GET THIS HOUSE DONE IN MAY. THERE WAS NO REASON WHY MY HOUSE COULDN'T BE DONE MY MAY 7TH SINCE THE HOUSE NEXT DOOR WAS NOT SOLD AND WAS COMPLETED BY THEN. The poor communication and outright lack of integrity of the Centex sales representatives caused an extremely stressful time for myself and my family. To come home after being away for 10 months to a home that is over a month late than I was promised is absolutely disgraceful and left homeless for 5 weeks because we trusted the original contract. A more detailed letter will follow with more information. I was completely unsatisfied with the service I received from all parties involved. As a member of the armed forces being deployed, I hope no other family has to go through the struggles that Centex caused for my family. It is a shame such a great moment of home ownership has been completely tarnished for us. Due to the negligence and lies of the Centex team, my family was split for over 5 weeks. The original contract provided gave us certainty the house would be ready but instead we had to live out of bags, storage units, and cars because of the whole teams negligence. It is already an extremely difficult thing to be away from my family for 10 months, then to come home thinking our new home will be construction complete in April, only to find I was lied to in the original contract is absolutely unjustifiable and an injustice to our service members. I hope your company learns from this but I will never be recommending Centex to anyone. ... More

I am pleased with my new Centex home. I've only had minor disappointments in the quality of materials and workmanship, but considering the affordable price I think that is to be expected. The actual home-building process was fantastic with no issues or hang-ups.

We are currently in a smaller 1 story home not far from this property. My wife needed more room. After searching numerous floor plans and her desire to have a much bigger WIC (Walk In Closet), we decided on the Kisko model. The Elevation model "M" also provided a front porch although a bit small. Juast liked the design.

Excellent customer service , A1 professionalism from sales and construction! Both Abel and Javier made this process a breeze! My family and I are extremely satisfied! Job well done Centex!

We're first time home buyers and went in expecting it to be very complicated and stressful. However, we had the exact opposite experience. From picking all our upgrades to the home mortgage process it was all relatively easy and painless. I've already referred my friends to Pulte/Centex!

As a homebuyer of Centex homes, I was satisfied with the work of the builder. I had a third party inspector and the builder’s findings matched my third party inspection results. Had a strong peace of mind throughout the entire build process.

Dust everywhere, loud noises from construction workers, broken stuff inside the house, workmanship is below average! Nails all in the road.

Great job

Love my home!

Overall satisfactory

Nothing was anything less than superlative, Josh was fantastic!

I have owned one before so I knew what to expect.

I had a Centex home that was pre-Pulte buy out and LOVED the building experience, the builder and the final home product. My experience with my newest home, post-Pulte buy out, was NOT as pleasurable nor do I have the confidence in this newest homes quality. Building process seemed rushed, was about “getting it done” and the workmanship is lacking as a result. I don’t feel the home I have has the quality in workmanship that it should for the price I paid. I wouldn’t do another Centex home based on my most recent experience. Instead I am taking the stance of “only 5 years... live in it 5 years...” at which I’ll be retiring, selling and relocating to a different city. But I won’t build there with Centex/Pulte. However, PGP Title was outstanding in their services and very easy to work with for closing! ... More

Centex/Pulte Homes builds great homes for Texas

Sloppy and unchecked construction worksets . Uncaring about the cleanness of the areas or the work on houses they are building

We love our home! Now that we’ve been living in it for a month, the rose colored glasses have faded and we’ve begun noticing the lack of attention to little details- many scratches/dents on cabinetry in kitchen that have been colored over with wood paint, caulk touch up needed where tile meets baseboard & some smaller repairs that they’ve already attended to. Overall, if these are the only issues we’ve found so far- we’re in good shape. Knowing their guarantee/warranty of 1 year when they’ll come back through and repair any issues let’s me rest easier at night.

Great!