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Centex Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Centex Homes.

Read all 268 verified reviews from homeowners that built a new home with Centex Homes in the Dallas area. Dallas homeowners have rated Centex Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.5 out of 5 stars in Dallas Area

268 Reviews in Dallas Area

Ratings by Category

Overall 4.5

Quality 4.2

Trustworthiness 4.5

Responsiveness 4.4

Centex Homes in Dallas Area

View Homes

Customer Reviews

Buyer beware-do elsewhere

  • Cynthia B.
  • Verified HomeBuyer
  • January 25, 2024
  • Denton, TX

I would never again buy a home from them, this has been a nightmare. I felt like we moved to a used house and not a new house, what you see on line is not at all what you get. Buyer beware. We have lived here less then 30 days and already have a list of issues not done well, or not yet fixed. Even on move in day, there were concrete chunks in the yard, the sod was horrible, the glass doors where all full of scratches, there is a soft section in the floor, paint was bad in multiple places, back dorr rubbed the paint right off. Strongly subbest using a different buyer. Even the sales ...

Centex Homes responded:
We're disappointed to hear that you've had these issues with your new home as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^AF ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

the builder did a great job with the property.

  • Christopher W.
  • Verified HomeBuyer
  • December 27, 2023
  • Denton, TX

Austin addressed the issues we had at the walk thru and took care of them in a timely manner. The experience of buying a Centex home was great and we really enjoy the new home. I would like to say it would be nice to pick out extra items if possible( like roof access ladders, shutters) Thank You

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Thanks guys!

  • Jacob H.
  • Verified HomeBuyer
  • December 20, 2023
  • Forney, TX

Thank you all for the work you do! I know you all enjoy what you do and I get to be a part of it! I am starting to enjoy this place! One day at a time! Everyone involved at Centex has made my process of buying a home much easier than I could ever hope for! Especially since I work constantly and have no time to speak of as my own. And somehow got the best deal on the whole block! Killin it! I appreciate all you do in craftsmanship and management and thank you for my beautiful home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales Agen Keren is super helpful

  • Anonymous
  • Verified HomeBuyer
  • November 28, 2023
  • Princeton, TX

Construction manager Chase is super awesome, he explained me so well of each & every detail in the house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service

  • Miguel M.
  • Verified HomeBuyer
  • November 21, 2023
  • Princeton, TX

Contractors are great at quick and quality responses

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Everything went smoothly.

  • Olutayo S.
  • Verified HomeBuyer
  • November 21, 2023
  • Princeton, TX

Everything when smoothly with good customer representatives. Thanks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Exceptional service!

  • Funmilola O.
  • Verified HomeBuyer
  • November 21, 2023
  • Forney, TX

Professional and outstanding. Would recommend!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great!

  • Claudia C.
  • Verified HomeBuyer
  • November 06, 2023
  • Royse City, TX

Everyone was so helpful thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Aizad B.
  • Verified HomeBuyer
  • November 02, 2023
  • Princeton, TX

JC Construction Mamager,was great through out the home buying experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not very responsive. Issues were finally addressed but not very timely and not without a lot of reminders.

  • Anonymous
  • Verified HomeBuyer
  • October 26, 2023
  • Forney, TX

Overall a good home for the price. However, have seen better builds from different builders with a little higher quality for the same price.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Centex!

  • Jeffrey E.
  • Verified HomeBuyer
  • October 06, 2023
  • Forney, TX

Our experience with Centex was a journey with a clear destination. During this journey we meet with handful of sales rep. Jesse and Don, they are amazing. The construction rep Lucky is the Man. Other Centex reps were met along the line we also great. There is still room for improvement. On the Pulte side, Shawn was super amazing. Always a phone call away. Thumps up Shawn! In future we would still like to patronize Centex and recommend them to friends and family members. However, regarding not painting the garage, Centex never did well. I think leveraging on the 'City provision which did not ...

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

New Home

  • Anonymous
  • Verified HomeBuyer
  • October 06, 2023
  • Princeton, TX

The builder was professional and experienced.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

My Centex home.

  • Steven H.
  • Verified HomeBuyer
  • October 05, 2023
  • Denton, TX

Everyone that I have dealt with regarding this home-buying experience has been professional, responsive, and great to work with. They have made it extremely easy to become part of the community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Low quality home for high cost

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2023
  • Pilot Point, TX

Home did not include any window trim- specifically stool and apron. This looks very unfinished and leaves the homebuyer with a big cost to cover to make their home look finished. No gutters on home. Additional cost to homebuyer. FLAT white paint on walls. Horrible. One week in the home we have scuffs everywhere. Who puts flat paint on main walls? Thin walls, we so clearly hear the neighbors outside speaking in a normal volume. 8’ ceilings downstairs looks cheap. Front door HORRIBLY painted looks so ugly. Door is cheap lightweight quality. We will need to replace. Another ...

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 2

Beautiful experience

  • Damijo Y.
  • Verified HomeBuyer
  • September 27, 2023
  • Princeton, TX

As first time homebuyers, with some unpleasant experiences, my wife and I were pleasantly surprised by the guys at Centex Homes. From the first time we walked into the sales office to meet Nick, to when we had our final walk through with our construction manager, Laura. Laura kept us abreast of every single details and steps tnrough the entire building process and afterwards. She went above and beyond to allay every of our fears and was always ready (and still does) to answer every questions with a smile. She's an angel sent to help us out in our homebuying process. The community is quiet ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

EXTREMELY AWESOME BUILDER!!!

  • Lilian D.
  • Verified HomeBuyer
  • September 27, 2023
  • Forney, TX

Alison(my builder) is such a great person. All through the experience , she has gone above and beyond to ensure comfort. I am extremely grateful to and for her. NB: This is for Centex NOT Alison because she has been extremely awesome, a backsplash is extremely important and it would be nice if it came with the home. Thank you. :)

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The grass not looking good

  • Thi P.
  • Verified HomeBuyer
  • September 06, 2023
  • Forney, TX

The grass around the house is not even, and not looking good. Yesterday someone came and do the sewer or electric in front of the house. They broke my solar light in the front yard, left everything messed

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Wonderful experience

  • John S.
  • Verified HomeBuyer
  • August 30, 2023
  • Denton, TX

Overall experience from start to finish was a great experience. Deadlines for the various trades on our home were either met as scheduled or even times were met ahead of schedule. We are very pleased. Definitely would recommend Pulte to our friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good house for price

  • Jack F.
  • Verified HomeBuyer
  • August 30, 2023
  • Pilot Point, TX

Good. Price on home. Repairs taken care of

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent Builder

  • Khang D.
  • Verified HomeBuyer
  • August 09, 2023
  • Pilot Point, TX

I appreciate the design and quality of my home. Its a great family home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Experience

  • Timberly W.
  • Verified HomeBuyer
  • August 04, 2023
  • Forney, TX

I have had all great experiences so far. Alison has been very informative and helpful each time I called. Alison and Ernest walked around and also educated me on how to upkeep maintenance of the property and they both advised if I need anything to contact them directly. I really appreciate that extra mile of knowing someone is a phone call away to point me in the right direction, when I have questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kyle - construction manager

  • James B.
  • Verified HomeBuyer
  • July 26, 2023
  • Pilot Point, TX

Kyle did an amazing job during the build process. Weekly calls updated us on progress of construction including what had been completed since our last call and what would be completed in the coming week. Also, he was always available to text and responded very quickl. Excellent job!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great!

  • Yeniffer C.
  • Verified HomeBuyer
  • July 26, 2023
  • Denton, TX

It was a great experience working with Centex, they were very helpful during the process.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Brittney was extremely helpful

  • John c.
  • Verified HomeBuyer
  • July 26, 2023
  • Denton, TX

It was great during the build.try to get out there as much as you can during construction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Communication was awesome especially from the sales agent and closing agent, as

  • Onyinye O.
  • Verified HomeBuyer
  • July 08, 2023
  • Forney, TX

Pay attention to details

Total Score 5


Quality 1

Trustworthiness 3

Responsiveness 3