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Centex Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Centex Homes.

Read all 268 verified reviews from homeowners that built a new home with Centex Homes in the Dallas area. Dallas homeowners have rated Centex Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.5 out of 5 stars in Dallas Area

268 Reviews in Dallas Area

Ratings by Category

Overall 4.5

Quality 4.2

Trustworthiness 4.5

Responsiveness 4.4

Centex Homes in Dallas Area

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Customer Reviews

Centex Homes - Everyone who works here are very kind!

  • Yulene E.
  • Verified HomeBuyer
  • October 28, 2021
  • Forney, TX

Everyone who works here are very kind! At some point i feel like the company rushes the job to get the house finished and the workers leave some of things completely presentable. Or maybe im just really picky. Trying to get ahold of someone after closing when i have something going on in my house is kinda hard.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

Centex Homes - Home warranty responses are very slow.

  • Yukun R.
  • Verified HomeBuyer
  • October 28, 2021
  • Forney, TX

Home warranty responses are very slow. Have not fixed the problems yet.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Very good construction progress update

  • Mohammad A.
  • Verified HomeBuyer
  • October 27, 2021
  • Forney, TX

Very good construction progress update. Nice staff who tried to make sure that we are statisfied with construction and till the closing of the house.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Luis was informative throughout the whole process and explain to me the steps in building a new home. Everyone that i dealt with was friendly and Jesse our sales person helped us pick the perfect home for us.

  • Miguel G.
  • Verified HomeBuyer
  • October 27, 2021
  • Forney, TX

Jesse was our sales person and he was the one who showed us the options we had for our budget. He was knowledgeable and patient throughout the whole process. He helped me find the perfect floor plan for us. Our builders Miguel and Luis were so nice and informative in the next steps for our new home. They would always give me weekly updates and any issues they encounter. The only thing i hated of the construction process was the time they took to complete my home. Initially they told me six months but ended up taking eight months. I was stuck in a month to month lease at my apartments for ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Centex Homes - Solid builder, with solid product offerings.

  • Quincy F.
  • Verified HomeBuyer
  • October 27, 2021
  • Aubrey, TX

Solid builder, with solid product offerings. Staff is very helpful. The quality of the materials is good, the workmanship could use a little improvement, but the overall experience was great.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

I love my house!

  • Keyshala S.
  • Verified HomeBuyer
  • October 27, 2021
  • Royse City, TX

The builders did a great job. I have only been here for a month but have found no issues at all. I really appreciate the builder's supervisor, A.J. she was amazing. She was always available when I had questions, she was very thorough when explaining my house during my walk through.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Centex Homes - Working with Centex as first time home buyers was incredible.

  • Stephanie C.
  • Verified HomeBuyer
  • October 20, 2021
  • Forney, TX

Working with Centex as first time home buyers was incredible. The entire team was such a pleasure to work with. They take pride in their work. We could not be happier with our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Rosa V.
  • Verified HomeBuyer
  • October 19, 2021
  • Royse City, TX

Great experience with the whole team. Don was very helpful when we picked our floor plan and lot as well as Andrew Hipe who has been working with us even after position. We relly appreciate his help and availability.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I had nothing, but awful experiences with Center. I will never ever in my life go with you again or Pulte for that matter.

  • Cristina M.
  • Verified HomeBuyer
  • October 19, 2021
  • Aubrey, TX

Overall experience was and still is under satisfactory. From the loan side, construction side, and the products. We still having to fix the issues and we just moved in on August 29th. My home was not done properly that our thrust and frames were off and it needed to get redone. Plus cracks on the concrete, paints peeling off, cabinets peeling off. I can go on and on. Y'all are trying to correct everything that is wrong to this day. I am beyond disappointed and frustrated with your company. I will never ever recommend you all to anyone. I have pictures and videos to prove how my home is ...

Centex Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Centex Homes - Builder Tyler did great job taking care of our concerns or any

  • Gilberto C.
  • Verified HomeBuyer
  • October 13, 2021
  • Forney, TX

Builder Tyler did great job taking care of our concerns or any questions we have.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Outstanding communication

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2021
  • Royse City, TX

Sale agent and field manager were mainly the best with communication. Answered to any questions within!!! Brought solutions to all concerns and gave good feed back. The have great costumer service and the house is quality!!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Horrible sales & warranty staff

  • Mostafa N.
  • Verified HomeBuyer
  • October 12, 2021
  • Aubrey, TX

I bought a Centex home & closed on the house on August 9th, 2021. At the time of our walk through the front and rear trees were flat out dead. The sales rep told me in her own words she was going to have the trees replace so did the builder he too texted me and emailed me saying "Just go to closing and we will replace the two dead trees" today is September 12th, 2021 and the trees still have not bee replaced. The sales rep won't return my calls. The builder disappeared. These guys are a joke. Before you sign your final closing docs make sure you don't take any promises from their sales ...

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Centex Homes - I had a great experience with centex home.

  • Leydi L.
  • Verified HomeBuyer
  • October 12, 2021
  • Royse City, TX

I had a great experience with centex home..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First Time Home Buyer

  • Trunda H.
  • Verified HomeBuyer
  • October 12, 2021
  • Forney, TX

As a first time home buyer I had alot of questions..the centex group including the builders(especially the builder) right down to the underwriting team was amazing. I always got the answers for my questions and I never felt like I was being a burden or asking for to much. It was a learning experience and a very communicative one as well. I was updated on the progress once a week and sometimes more if anything occurred. You get 2 walk throughs on the home before you close, so anything you see that need to be fixed will be marked and fixed by your second walk through. What's even better is ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor Quality

  • Robert L.
  • Verified HomeBuyer
  • September 24, 2021
  • Royse City, TX

They installed the incorrect HVAC system on my new home and refuse to resolve the issue. My energy bill has doubled and water drips inside the closet onto the flooring. I've had to file complaints with TDLR, and the Better Business Bureau. Stay away from this builder as they will not admit to any mistakes. This has made the whole experience with CENTEX a very bad one and I would never use this builder again and I highly recommend you stay away from this builder.

Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.

Thanks ^AH centexhomes

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Good communication with builder

  • Manuel F.
  • Verified HomeBuyer
  • September 14, 2021
  • Royse City, TX

The experience was great the builder contacted me ever week and updated me with the status of the home and took care of any discrepancies there was before the house was given to me

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Center had the most value for the money. There was no other builder even close.

  • Carol R.
  • Verified HomeBuyer
  • September 14, 2021
  • Royse City, TX

Every single person I worked with or even just spoke to were very responsive to my questions. This is a great team to work with if buying a home. Overall, it was a very good experience. The only reason I did not give 5 stars was because my appraisal came in quite a bit under the asking price and I was told I would have to make up the difference. I understand building materials have really gone up recently, but how can you expect someone to pay more than the actual value with a take it or leave it attitude? It wasn't until after I contacted my agent that they agreed to meet me half way. Yes, I ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Centex Homes - Overall experience was great no complaints would buy again and

  • Stephanie K.
  • Verified HomeBuyer
  • September 14, 2021
  • Aubrey, TX

Overall experience was great no complaints would buy again and choose Centex

Centex Homes responded:
We are so happy to hear that we made your home journey a great one. We appreciate you taking the time to leave us an review. We know you will enjoy your new home and make tons of joyous memories. Thanks ^AH centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - My overall experience was the best!

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2021
  • Forney, TX

My overall experience was the best!

Centex Homes responded:
We are so happy to hear that we made your home journey a great one. We appreciate you taking the time to leave us an review. We know you will enjoy your new home and make tons of joyous memories. Thanks ^AH centexhomes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - Centex made my first time home buying process easy!

  • Jennifer S.
  • Verified HomeBuyer
  • September 07, 2021
  • Royse City, TX

Centex made my first time home buying process easy! Highly recommend!

Centex Homes responded:
We are so happy to hear that we made your home journey a great one. We appreciate you taking the time to leave us an review. We know you will enjoy your new home and make tons of joyous memories. Thanks ^AH centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Thank you for amazing home buying experience

  • Zachery P.
  • Verified HomeBuyer
  • August 05, 2021
  • Royse City, TX

Thank you for amazing home buying experience

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

The assurance and clear explanation of my fears by the builder and also the quality of the build.

  • Adedeji S.
  • Verified HomeBuyer
  • August 04, 2021
  • Forney, TX

Tyler helped allayed my fears, he also made sure I’m attended to as promptly as I have questions raised. They helped in getting the building ready to meet up with closing time. First time home and it’s a wonderful experience for me in the end. Liked the house more and more with everyday I spent in it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great service

  • Steven S.
  • Verified HomeBuyer
  • August 04, 2021
  • Royse City, TX

Kenny went above and beyond to make this a true dream hone!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - it was a great experience.

  • Xiaohua H.
  • Verified HomeBuyer
  • August 03, 2021
  • Forney, TX

it was a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Poor craftsmanship Poor responsiveness from building manager

  • Katina P.
  • Verified HomeBuyer
  • July 31, 2021
  • Aubrey, TX

Poor craftsmanship Poor responsiveness from building manager If I could of pulled out of my contract without any penalties or inconvenience to my family with moving I would have done so

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2