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- Houston, TX
Centex Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About Centex Homes.
Read all 582 verified reviews from homeowners that built a new home with Centex Homes in the Houston area. Houston homeowners have rated Centex Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Centex Homes in Houston Area
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Customer Reviews
Home buying experience was phenomenal.
- Marcos P.
- Verified HomeBuyer
- October 26, 2023
- Hockley, TX
I am a first time home buyer. Centex and their staff made the whole process so smooth. I was constantly getting updates every week. The build quality of the house was amazing especially for the price. The builder, and builder’s team did great in fixing the little things in a timely matter. Overall, I was very satisfied with my first home. I’m sure you will too, so please check Centex homes out. You will not be disappointed!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Dwayne
- Dwayne C.
- Verified HomeBuyer
- September 06, 2023
- Katy, TX
It was overall a pretty smooth experience, although, we lost our sales agent during construction and received limited updates on the construction status. Moving from out of state was grueling but rewarding. Thank you for your assistance.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Home team cares!
- Arnetta Harris F.
- Verified HomeBuyer
- July 27, 2023
- Katy, TX
Home team comes when they are called, and the Home team takes of the issue.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Very nice experience
- Rafael C.
- Verified HomeBuyer
- July 26, 2023
- Porter, TX
Everyone involved in the sale was very friendly and explained each step at a time. Even the website is very useful.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
A few details, but overall Awesome! Thanks.
- Elias S.
- Verified HomeBuyer
- July 26, 2023
- Conroe, TX
Some details in the process as is to be expected in these cases, however the professionalism and responsiveness overcame the minuscule details at the beginning, exceeding expectations. My wife and I are happy for this blessing. Thank you very much for this blessing. Blessings!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Chris was amazing!!!
- Shari B.
- Verified HomeBuyer
- May 24, 2023
- Hockley, TX
The process was fairly easy. Hopefully you have a computer because everything is done online.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
When we got the keys
- Johnathon B.
- Verified HomeBuyer
- May 10, 2023
- Willis, TX
This was a very interesting process in terms of things being asked for more than once but in the end so worth it
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Our Builder Was Awesome and Helpful!
- Derek F.
- Verified HomeBuyer
- May 03, 2023
- Cypress, TX
Michael was a great builder. He was with us every step of the way and went above an beyond to explain each and every detail with us. He communicated in a timely manner. Even after moving in, he has been helpful in answering the occasional question.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Excellent communication during home purchase process
- Anonymous
- Verified HomeBuyer
- March 12, 2023
- Houston, TX
Sales person as well as construction managers were very polite, knowledgeable and had great communication by email, phone and in person. Walk through visits, closing people and person who gave warranty documentation were great. But to deal with the real warranty people, I cannot say the same thing. Took extremely long time to respond that affected me with warranties on my electrodomestics. To make the long story short I still cannot use my dryer after six weeks of moving in.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 2
Sales Team and Construction Supervisors - Amazing
- LaRhonda S.
- Verified HomeBuyer
- March 02, 2023
- Hockley, TX
All parts of the process weren't always the best, but the sales team and construction supervisors provide top-notch, individualized and special treatment. I appreciated them making this process so easy.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Very responsive
- Anonymous
- Verified HomeBuyer
- February 03, 2023
- Willis, TX
Pulte is very responsive to the customer and we greatly appreciate it! Build quality is probably dependent on the contractors hired. For our lot, rain water doesn't drain well, so parts of the lawn feels like a swamp with standing water. Overall, a good experience though, thank you.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Workmanship by trades
- Anonymous
- Verified HomeBuyer
- January 23, 2023
- Magnolia, TX
Quicker response time to issues would’ve made experience easier.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Borges
- Yunior B.
- Verified HomeBuyer
- December 14, 2022
- Spring, TX
El piso del garaje no están bien hecho
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
First time home buyer
- Quincy P.
- Verified HomeBuyer
- December 14, 2022
- Hockley, TX
Just wanted to keep it short and sweet, Centex made the home buying experience as easy as possible. They were timely, kept me in the loop on updates, were professional and were accommodating in explaining the process and lightening the stress. Shout out to Kelli and Matt for being wonderful and helpful.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Building manager exceeded expectations by far
- Ross L.
- Verified HomeBuyer
- November 10, 2022
- Hockley, TX
Juan Pablo was easily the best part of our experience. We had heard dreadful stories of people dealing with builders, but JP exceeded our expectations. He walked us through each part of the process and was always available for questions/ concerns.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Centex Homes - Get an inspection from a private inspector.
- Anonymous
- Verified HomeBuyer
- August 30, 2022
- Houston, TX
Get an inspection from a private inspector.
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Centex Homes - After the closing of the house , the sales agent doesn’t reply
- Rajendra C.
- Verified HomeBuyer
- August 03, 2022
- Houston, TX
After the closing of the house , the sales agent doesn’t reply the general question. I had some mails coming . I just texted back to my agent . No reply . At he could have said he doesn’t know about that or talk to different person . No reply at all. Like we don’t have no relationship once his sale is completed .
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Centex Homes - Very he’s working and friendly employees.
- Lemi G.
- Verified HomeBuyer
- July 31, 2022
- Houston, TX
Very he’s working and friendly employees.
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Justin and Pat
- Ingrid M.
- Verified HomeBuyer
- July 27, 2022
- Spring, TX
Unfortunately, l was not able to be present throughout the construction process, but Justin kept me informed of everything through out the entire process. Justin is very dependable and responsive to any request fairly quickly. I was very nervous as this is my first home but with all the information given to me by Justin I felt as ease and everything was seamless. In addition to Justin, Pat was alway pleasantly and readily available to answer and clarify any questions I had. I would like to thank Justin and Pat for helping go through this process smoothly.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
We loved our builder!
- William H.
- Verified HomeBuyer
- July 13, 2022
- Houston, TX
Our builder was super nice and personable. She herself owns a Centex home and wanted the best for our home owning experience.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Over Great
- Gina M.
- Verified HomeBuyer
- July 12, 2022
- Houston, TX
Brad and Alex were super excellent!! My home is beyond amazing. We used Pulte Mortgage (that experience was not so pleasant, which almost ruined the entire experience) Overall I love my house and it was all worth it.
Total Score 5
Quality 5
Trustworthiness 3
Value 5
Responsiveness 3
New home
- Nazmul H.
- Verified HomeBuyer
- July 12, 2022
- Hockley, TX
Everything went pretty smooth till the last day- felt very rushed by builder to get my signature, there were several issues that were supposed to get addressed that took a long time and several calls and e-mail to get them come out- doesn’t make sense since there’s other house being built on the same subdivision- I know they are busy but so am I- work should of been done right before closing- there’s still things that stand out like paint discoloration
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 2
Good experience with the Construction Manager, he was always willing to help, but I was later told he left the company.
- Olubunmi A.
- Verified HomeBuyer
- July 05, 2022
- Houston, TX
The buying process was great, from the loan processing stage to closing, I got enough support and information. The construction was fast and they delivered in a timely manner, except for a little hitch after closing which they are working on fixing. Overall, it was awesome with Centex homes.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Final product
- June B.
- Verified HomeBuyer
- June 09, 2022
- Spring, TX
Sales, mortgage, title & warranty personnel were/are awesome. Home construction not so good. Blue tape walk thru issues were not addressed before closing (flooring, dry wall, painting throughout house, slab under AC unit not level). During final walk thru (30 min b4 closing) I noticed roof. Issues were not fixed They were fixed 10 minutes before closing. After closing, i did not experience that new home excitement. i walked into a home w/issues & new damage to masterbath that happened after my final walk thru.. Been in the house a month & finding more issues like a crack in the bathtub. ...
Total Score 5
Quality 3
Trustworthiness 3
Value 5
Responsiveness 5
Construction Manager
- James S.
- Verified HomeBuyer
- June 09, 2022
- Hockley, TX
Our Construction Manager Juan was great! He gave us updates with pictures at least once a week. He always answered text messages quick.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
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