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Centex Homes Reviews in Houston, TX

What Houston Homeowners Have to Say About Centex Homes.

Read all 601 verified reviews from homeowners that built a new home with Centex Homes in the Houston area. Houston homeowners have rated Centex Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.3 out of 5 stars in Houston Area

601 Reviews in Houston Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.2

Centex Homes in Houston Area

View Homes

Customer Reviews

Over Great

  • Gina M.
  • Verified Homebuyer
  • July 12, 2022
  • Houston, TX

Brad and Alex were super excellent!! My home is beyond amazing. We used Pulte Mortgage (that experience was not so pleasant, which almost ruined the entire experience) Overall I love my house and it was all worth it.

Total Score 5


Quality 5

Trustworthiness 3

Responsiveness 3

New home

  • Nazmul H.
  • Verified Homebuyer
  • July 12, 2022
  • Hockley, TX

Everything went pretty smooth till the last day- felt very rushed by builder to get my signature, there were several issues that were supposed to get addressed that took a long time and several calls and e-mail to get them come out- doesn’t make sense since there’s other house being built on the same subdivision- I know they are busy but so am I- work should of been done right before closing- there’s still things that stand out like paint discoloration

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 2

Simon

  • Simon C.
  • Verified Homebuyer
  • July 12, 2022
  • Katy, TX

Great job on completion

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Overall Experience

  • Anonymous
  • Verified Homebuyer
  • July 11, 2022
  • Hockley, TX

Great experience with timely communication.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bre

  • BRENETTA G.
  • Verified Homebuyer
  • July 07, 2022
  • Hockley, TX

I have called the office regarding breaks/deep cracks in the garage that should be repaired before the cracks get larger. If I bought a car and didn’t see the dents until I got home, the car would be returned for another car or the dents repaired. I could put cement down to repair the cracks but I paid for a new house without cracks and holes. There is a space between the back of the kitchen cabinet and the wall. The back post was defective; it was taken down and replaced. For the 4th of July holiday there was no type of celebration for this community; the pool has not been opened and ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Centex Homes - love my new house !

  • Sandra C.
  • Verified Homebuyer
  • July 07, 2022
  • Houston, TX

love my new house !! since day 1 everything was great excellent service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Corners cut, quality lacking.

  • Anonymous
  • Verified Homebuyer
  • July 06, 2022
  • Spring, TX

Whoever approved the bathroom design, had no interest in quality. The cheapest paint is throughout the house. And around the tub. It can get wet or washes off of the wall. ?? Who approved this as a family home. White walls that you can not whipe clean? The finish work is terrible, chunks of debris painted into floor boards. Floor is rubber and thinner then card stock. Very disappointed in the quality of work. The lack of care or attention to detail is appalling. It would be nice if issues got addressed properly. Or done correctly the first time.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Centex Homes - Home buying experience with Centex was better than I expected.

  • Charlotte M.
  • Verified Homebuyer
  • July 05, 2022
  • Willis, TX

Home buying experience with Centex was better than I expected. The construction team was awesome and sales office team was great! They demonstrated a great first impression. Process was easy, hassle free. Homes are well built, quality products. We are very pleased!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience with the Construction Manager, he was always willing to help, but I was later told he left the company.

  • Olubunmi A.
  • Verified Homebuyer
  • July 05, 2022
  • Houston, TX

The buying process was great, from the loan processing stage to closing, I got enough support and information. The construction was fast and they delivered in a timely manner, except for a little hitch after closing which they are working on fixing. Overall, it was awesome with Centex homes.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Centex Homes - Great process, terrific results, good overall experience

  • Joseph B.
  • Verified Homebuyer
  • July 05, 2022
  • Hockley, TX

Great process, terrific results, good overall experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Still waiting for numerous repairs that were identified prior

  • Wendy B.
  • Verified Homebuyer
  • July 05, 2022
  • Houston, TX

Still waiting for numerous repairs that were identified prior to closing (May, 2022). I’m praying that the service improves.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

We love our Centex home!

  • Juan E.
  • Verified Homebuyer
  • July 05, 2022
  • Houston, TX

Our home was exactly what we wanted and we’re so happy we had our house built by Centex. Building Manager Alex is the BEST EVER!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My son loves his new home

  • Dina G.
  • Verified Homebuyer
  • June 10, 2022
  • Houston, TX

Our builder was always there for us and ready to help

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Final product

  • June B.
  • Verified Homebuyer
  • June 09, 2022
  • Spring, TX

Sales, mortgage, title & warranty personnel were/are awesome. Home construction not so good. Blue tape walk thru issues were not addressed before closing (flooring, dry wall, painting throughout house, slab under AC unit not level). During final walk thru (30 min b4 closing) I noticed roof. Issues were not fixed They were fixed 10 minutes before closing. After closing, i did not experience that new home excitement. i walked into a home w/issues & new damage to masterbath that happened after my final walk thru.. Been in the house a month & finding more issues like a crack in the bathtub. ...

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 5

Construction Manager

  • James S.
  • Verified Homebuyer
  • June 09, 2022
  • Hockley, TX

Our Construction Manager Juan was great! He gave us updates with pictures at least once a week. He always answered text messages quick.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Happy New Home

  • Anonymous
  • Verified Homebuyer
  • June 09, 2022
  • Hockley, TX

Perfect fast exciting! The builder was communicating with us sending us photos explaining to us everything!!! Love how fast and on time everything happened!!! Thank you to the whole team and we are so happy to enjoy an amazing new home!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - A nice and helpful experience

  • Tricia F.
  • Verified Homebuyer
  • June 09, 2022
  • Houston, TX

A nice and helpful experience

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Its been a rollercoaster

  • Darshell M.
  • Verified Homebuyer
  • June 03, 2022
  • Houston, TX

So many things could have been handled better but we're tired of talking about it now.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Pines @ 7 Coves

  • Robert F.
  • Verified Homebuyer
  • June 03, 2022
  • Willis, TX

The entire experience was great, especially Chris, our build superintendent. He went above and beyond to insure we had everything we needed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - So far no problems

  • Richard P.
  • Verified Homebuyer
  • June 02, 2022
  • Alvin, TX

So far no problems

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience!

  • Pura P.
  • Verified Homebuyer
  • May 11, 2022
  • Spring, TX

I understand that every experience is different, but we bought our first house with Centex homes and we couldn’t feel better about the end result! Even after we signed and moved in , we were able to get in touch with the builder, which shows how much they care!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Difficult communication

  • Anonymous
  • Verified Homebuyer
  • May 10, 2022
  • Spring, TX

The worst builder in Texas to deal with. Low quality and poor workmanship.

Centex Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Love our house

  • Melissa B.
  • Verified Homebuyer
  • May 07, 2022
  • Spring, TX

We had a great experience, especially with all staff involved. Brian was great!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - it's less than i expected

  • Fabiola E.
  • Verified Homebuyer
  • May 05, 2022
  • Houston, TX

it's less than i expected

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Centex Homes - I am already moved in Kingfield community eight months ago and

  • sinh M.
  • Verified Homebuyer
  • May 04, 2022
  • Houston, TX

I am already moved in Kingfield community eight months ago and I love centex house very much they built the house good quality and good price that why I told my wife got another one and the builder very friendly they help me when I need help

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4