Centex Homes Reviews in Houston, TX

I am already moved in Kingfield community eight months ago and I love centex house very much they built the house good quality and good price that why I told my wife got another one and the builder very friendly they help me when I need help

Wife and I stopped by to look at new developments in our area. Was not pressured into buying right off the bat, and we appreciated this. While walking through a few new builds was approached by a few of the construction managers, I asked them a few questions about their building process, and with that they were very quick to answer all my questions. They were very happy to assist me with my VA loan, where others prior would basically tell me they would rather not deal with its hassle. Since moving in, what few little bumps we've had were fixed nearly same day or a manager was able to stop by to look at the issue. I would recommend purchasing a new home from this company to my friends and family without hesitation, especially if using a VA loan. ... More

I am pleased with services I received from the office personnel

I liked the constant communication I received from Bryan the superintendent on this job. He replied quick to all my questions, and assured me he would do his best to take care of me

It’s been two months after closing and issues are still being discovered in addition to NOT being initially completed. It’s the little things the workers didn’t take pride in; baseboards not sealed correctly, non active bathroom bent, AC vent installed incorrectly (facing the window which creates moisture), installing the address numbers directly under the light where no one can see them, not thoroughly cleaning the house before I’ve taken possession, etc. Once things were supposed to be completed, I’ve asked for photos (as the home owner) but was told to get them from someone else. POOR CUSTOMER SERVICE. The only thing I should’ve needed from two months ago when I initially closed should be the stainless steel appliances which are on back order. Everything else should have been fixed and it wasn’t. I’ve told the site manager numerous times, emailed and texted the issues with the home. No solution has been granted. The last straw and what prompted this survey is when there was a leak in a wall due to a nail in a tube. This caused three levels in the pantry to be ripped out while waiting for the wood to dry before re-patching. I’ve been patient with this entire process but enough is enough. I can no longer be nice about this. The process has been POOR and not up to standards at all. I’m supposed to be excited about a new home purchase but it’s the complete opposite. This has the potential to be a beautiful home but based on the drama I’ve had/am having to deal with, it’s really ruining my experience. Lastly, things are still getting fixed, interior and exterior. Lights were left on, water was ran and additional power has been used. As a professional company who executes customer service, I should be compensated for all of the power/water used AFTER closing that contractors had to use. I should not have to pay for something I didn’t use and more so, things should have been done prior to my closing date. ... More

Good quality of work, very friendly staff but a bit slow on resolving an issue

This builder will show you everything around with details of every corner, great builders thank you very much for my first home...

Amazing experience from start to finish

The application process was weird, it was on a first come first served basis on a established release date and time by the builder, whoever responded to the email first got to but the house. No upgrades or design changes (ex: cabinets, floors/tile, etc) were allowed. House didn't come with backyard sod or gutters. Putting all this aside,the Centex team was great, responsive and on top of their business, they made the process smooth and kept constant communication with us.

First time we experienced building a new home. It was an exciting process as we appreciated seeing the construction from start to finish! The team made it easy and stress free not having to think about all the details such as cabinet colors, countertops and flooring to name a few. We loved every detail/layout of our home, it fit our needs perfectly. It was an enjoyable experience!! We highly recommend Corbin/Katy as they took great care of us!!

They were amazing and were able to answer any questions at a noted time.

They help us a lot, the procedure is simple and fast.

The builder is very proactive to most problems, he is always available to help even after moving in,. He is very knowledgeable and conscious of the materials to used and willing to work with customers from initial stage to completion.

Most definitely would recommend them.

My sales agent was a problem solver. He kept me in the loop and made sure everyone was helping me get the home closed.

As of right now, so far the experience with the company is good.

Great nice people and responsible

This is my third brand new home I purchased and the manner in which this brand new home was turned over to me after closing is not acceptable. Absolutely sub par. Minor issues arise and that is understandable but we are currently dealing with MAJOR issues with my home which the building manager has a rebuttal for each issue we present. Construction is not my profession so when Dennis, the building manager has a solution to our issues it involves manual labor on our part. During the building process, while giving himself kudos and accolades on his experience and expertise, he mentioned on occasion that his workers dont know how to measure well and do not know what they are doing. We see why now and if that is the case, he should be watching his workers closer. Currently we are dealing with a framing issue with a 4 inch discrepancy, exposed nails in stairs and flooring, debris left under padding of carpet, thin carpet padding pointed out by contractor, ill-fitted doors/door frames, no heating cooling going to downstairs, ill-fitted lighting fixtures, incomplete/non-existing weather stripping, front door turn-lock ill-fitted, debris and trash with exposed nails and trash including beer cans left in backyard, excess trash and insulation left in furnace, exposed glue on laminate and a host of other problems and issues including unnecessary caulking just to pass inspection. 2 stars are given for responsiveness to some of our issues but when contractors arrive, they are baffled by the workmanship and cannot complete some work because the issue runs deeper. Current problem has to be addressed by higher ups on possible next steps due to no easy fix. It’s frustrating and unfortunate to deal with such problems from a new build. ... More

Overall we are happy with our builder and the home that was completed.

Everyone involved was so helpful and attentive. They only issues we have had is with the paint used in the home and the way the flooring was laid - we already, after 1 month, have some boards that are lifting.

Our house is a great home have had some minor issues with the workmanship but everything has been getting resolved. Warranty is really way to work with.

The builder manager Marcelo is exceptional in responsiveness. The materials this builder use are average and they could be better. Workmanship is fine except some minor detail like the A/C vent got cover up with drywall. Good thing that I have private inspector to point it out.

Building part was great!

It’s a nice neighborhood hood and the homes are nice

Although constant follow up was put to this, Centex delivers on its promises