- New homes
- Centex Homes
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- Houston, TX
Centex Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About Centex Homes.
Read all 595 verified reviews from homeowners that built a new home with Centex Homes in the Houston area. Houston homeowners have rated Centex Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Centex Homes in Houston Area
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Customer Reviews
Great experience
- Tiffany C.
- Verified HomeBuyer
- April 13, 2022
- Alvin, TX
Amazing experience from start to finish
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bizarre application process
- Anonymous
- Verified HomeBuyer
- April 11, 2022
- Houston, TX
The application process was weird, it was on a first come first served basis on a established release date and time by the builder, whoever responded to the email first got to but the house. No upgrades or design changes (ex: cabinets, floors/tile, etc) were allowed. House didn't come with backyard sod or gutters. Putting all this aside,the Centex team was great, responsive and on top of their business, they made the process smooth and kept constant communication with us.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 5
We love our home!
- Helen F.
- Verified HomeBuyer
- April 07, 2022
- Houston, TX
First time we experienced building a new home. It was an exciting process as we appreciated seeing the construction from start to finish! The team made it easy and stress free not having to think about all the details such as cabinet colors, countertops and flooring to name a few. We loved every detail/layout of our home, it fit our needs perfectly. It was an enjoyable experience!! We highly recommend Corbin/Katy as they took great care of us!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
They make sure to keep the costumer involved with all steps of their home building process.
- Rukhsana F.
- Verified HomeBuyer
- April 07, 2022
- Houston, TX
They were amazing and were able to answer any questions at a noted time.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - They help us a lot, the procedure is simple and fast.
- Duy T.
- Verified HomeBuyer
- April 06, 2022
- Houston, TX
They help us a lot, the procedure is simple and fast.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
The builder, he’s knowledgeable and very concerned abt his customers
- Eugiene T.
- Verified HomeBuyer
- April 06, 2022
- Houston, TX
The builder is very proactive to most problems, he is always available to help even after moving in,. He is very knowledgeable and conscious of the materials to used and willing to work with customers from initial stage to completion.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 4
Great Staff, they truly care....
- George H.
- Verified HomeBuyer
- April 06, 2022
- Houston, TX
Most definitely would recommend them.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My sales agent was amazing.
- Robert G.
- Verified HomeBuyer
- April 06, 2022
- Houston, TX
My sales agent was a problem solver. He kept me in the loop and made sure everyone was helping me get the home closed.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Experience
- Giselle N.
- Verified HomeBuyer
- March 31, 2022
- Spring, TX
As of right now, so far the experience with the company is good.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Compromise
- Santos C.
- Verified HomeBuyer
- March 17, 2022
- Tomball, TX
Great nice people and responsible
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Please do not purchase from this builder in this community.
- Nikki S.
- Verified HomeBuyer
- March 14, 2022
- New Caney, TX
This is my third brand new home I purchased and the manner in which this brand new home was turned over to me after closing is not acceptable. Absolutely sub par. Minor issues arise and that is understandable but we are currently dealing with MAJOR issues with my home which the building manager has a rebuttal for each issue we present. Construction is not my profession so when Dennis, the building manager has a solution to our issues it involves manual labor on our part. During the building process, while giving himself kudos and accolades on his experience and expertise, he mentioned on ...
Centex Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you? ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Every issue that we had was addressed promptly.
- Cori G.
- Verified HomeBuyer
- March 09, 2022
- Tomball, TX
Overall we are happy with our builder and the home that was completed.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Everyone involved was so helpful and attentive.
- Jamie B.
- Verified HomeBuyer
- March 09, 2022
- Alvin, TX
Everyone involved was so helpful and attentive. They only issues we have had is with the paint used in the home and the way the flooring was laid - we already, after 1 month, have some boards that are lifting.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Centex Homes - Our house is a great home have had some minor issues with the
- Danella C.
- Verified HomeBuyer
- February 09, 2022
- Katy, TX
Our house is a great home have had some minor issues with the workmanship but everything has been getting resolved. Warranty is really way to work with.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Centex Homes - The builder manager Marcelo is exceptional in responsiveness.
- Shawn F.
- Verified HomeBuyer
- February 08, 2022
- Tomball, TX
The builder manager Marcelo is exceptional in responsiveness. The materials this builder use are average and they could be better. Workmanship is fine except some minor detail like the A/C vent got cover up with drywall. Good thing that I have private inspector to point it out.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Centex Homes - Building part was great!
- Jane P.
- Verified HomeBuyer
- February 08, 2022
- Houston, TX
Building part was great!
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Centex Homes - It’s a nice neighborhood hood and the homes are nice
- Jose A.
- Verified HomeBuyer
- February 08, 2022
- Houston, TX
It’s a nice neighborhood hood and the homes are nice
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Although constant follow up was put to this, Centex delivers
- Olusegun T.
- Verified HomeBuyer
- February 08, 2022
- Missouri City, TX
Although constant follow up was put to this, Centex delivers on its promises
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
The entire team was awesome
- Monique D.
- Verified HomeBuyer
- February 08, 2022
- New Caney, TX
The entire team at centex homes were awesome..they were very timely with all of my request. They made sure I had all of the information I needed. Everyone was extremely nice and respectful.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Centex Homes - The builder’s team, the best.
- Anny H.
- Verified HomeBuyer
- February 08, 2022
- Tomball, TX
The builder’s team, the best. Excellent, thank you so much.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
HVAC System
- Bebius S.
- Verified HomeBuyer
- February 07, 2022
- Tomball, TX
My upstairs is warm in the winter with the heat running but my downstairs is cold. They sent a tech out from Houk A/C and he wasn’t very helpful at all. it’s very uncomfortable
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Centex Homes - Professional, friendly team assisting with quality build and
- Tammy A.
- Verified HomeBuyer
- February 04, 2022
- Houston, TX
Professional, friendly team assisting with quality build and loan process! Homes have nice floor plans and curb appeal! Great "Customer Care" beyond closing!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Builders are not responsible
- Miriam C.
- Verified HomeBuyer
- February 01, 2022
- Spring, TX
Builder Usman is terrible never spent time with me. He didn’t fix any of the issues. I met different builders every time i went to meet up. Make sure you get a inspector. I had a leaking ceiling on my first 3 days in my hole and without power for 2 days.
Centex Homes responded:
We are sorry to hear about the experience you had with us but we do value this feedback to share with our team in order to grow and better serve our customers. This certainly the experience we would have liked for you to have at all. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Centex does not care about their customers
- Stacia N.
- Verified HomeBuyer
- January 19, 2022
- Hockley, TX
I have lived in my home less than 2 months and it is little falling apart. The longer I live here the more issues I have. The attention to detail is terrible. The quality is terrible. My cabinets must have been installed by someone with no experience. The texture and paint have to be fixed. The shower rod is so cheap it literally broke when I hung my shower curtain. I’m so frustrated with this home.
Centex Homes responded:
We are disappointed to hear that this is your experience and we most certainly do not want these issues to progress. We would like to escalate these issues for you in order to due so could you please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thanks ^ AH ...
Total Score 1
Quality 1
Trustworthiness 3
Responsiveness 1
I love it
- Mairym A.
- Verified HomeBuyer
- January 19, 2022
- Katy, TX
I love bought my home with Centex Isabel is so sweet and she helped me a lot in all the process she informed everything
Centex Homes responded:
Thank you for taking the time to leave us such wonderful review. We are elated to hear that we made this an easy and enjoyable process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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