Centex Homes Reviews in Houston, TX

The overall process was smooth and great, we received updates and communication was open. There is small issues we noticed after moving in that have yet to be resolved. We have not had anyone “checking” in on these issues.

Very good everything, the staff is very friendly

This was a brand-new build. Initially, I expereinced what I thought was a smooth and exceptional purchasing expereince; however, after having purchased my hone, I quickly realized the shoddy workmanship and inferior builder materials used. Once I reported my concerns, the fixed issues were left incomplete/half done, less than anyone would have expected. Warped flooring, exterior doors not fitting leaving gaps, hoses to washing machine drainage not installed correctly leaving water gushing from my upstairs floor to my downstairs living room. I strongly REGRET ever purchasing from this builder. I would highly recommend a full inspection to any home-buyer thinking of purchasing from this builder. Buyer- Beware!!! ... More

The warranty callout for a badly installed vinyl floor took so long and after they eventually secured and got me waiting for a whole day, no one showed up or even called back. I had to put in another ticket. Not sure how they will respond on more serious issues if they took this long to work on this minor issue.

The sales experience was great. The craftsmanship of the home and turn around time to fix things are horrible. I moved in to my new home in September and it is now November. With in this time period I have had electrical and plumbing issues. Cracked kitchen cabinets that still are not fixed and most recently my garage collapsed and almost smashed my wife’s car as she was casually leaving the house.

Good team and we love our new home

The home buying process is stressful at times not going to lie. And although we had some bumps in the road I am so glad we stayed the course. We had a pleasant experience with everyone involved, with the exception of our Loan Consultant, however everyone else really rallied together to try and make up for that shortcoming. Since closing, the customer care team has been wonderful! I have been referring all of my friends and family in search for homes to Centex/Pulte! Just do it! Whatever questions you have ask. Any apprehensions, share them with those working with you during this journey! Leave no stone un-turned and be honest with everyone about your needs, wants and what you can afford! I highly recommend this company! ... More

They showed up when expected. Followed up with a call the following day to see if everything was done properly

I lowered the overall homebuilding experience for two reasons 1. The close date was pushed due to water tap issues and it wasn't explained that there would be issues. 2. I purchased a spec home that hadn't started vertical construction and Michele our sales agent stated that we were unable to make any changes to options in the home. We had to get special permission from management to add a smart home package, but I don't understand why that should've needed permission. A hassle in the sales process. Dusty, Brad, and Michele were EXCELLENT and very helpful throughout the process. Dusty was so accommodating and went above and beyond to help us out. Brad was knowledgeable and did his part in giving us bi-weekly check-ups. Michele also made sure to keep in contact with us throughout. ... More

We have been in our house for about a month and a half and so far everything is good , Weston was a great help during and after the closing resolving minor issues very quickly.

The experience with Centex Home is awesome!

Great house. The building of house on the street can be a little ruff at times the contractors work long hours. We love the house and the neighborhood.

Everyone from start to finish was real nice and responded quickly when we questions/issues. The only issue we had was the ac was not cooling at our inspector walk through and wa supposed to be fixed piror to closing. But 2 weeks later on our closing date, it was still not fixed. They pushed our signing appointment time back a few hours and got ac working. It's been running great ever since. I just feel like they dropped the ball a little bit since they knew about the issue. Other than that it was a good experience and great people. I think our issue was a fluke and I would recommend the builders to family and friends. ... More

Myself and my partner had a great experience with the sale agent Grace Shipp. She took her time ensuring that we purchased the best home for our family. She fought to get all the necessary incentives given by the builder. Since living here we have call repair and they respond very quickly. Megan in the warranty department is awesome. Now I did not use there lender Pulte and I must say beware of stress if you choose to. Pulte mortgage is the absolute worst lender to deal with in any buying process

Really easy and helpful people at centex. They explain how everything works and makes it very easy for you.

As everyone knows purchasing a new home can be nerve wrecking. After all the hiccups were cleared, Centex was wonderful with helping the closing process move smoothly and fast. Mrs. April was AWESOME ; Courteous & Professional. She was so helpful and patient. I Love My New Home!!! Thank you Centex.

Overall its okay but they can do a alot better. Centex can improve alot by spending little more money. For example. By installing better looking electric on off switches. Putting vanity with drawers and vanity lights.. Floors are the cheapest possible that centex could find..it's only been two months plus in this house and Floors already are forming waves. Other then that it looks okay , the house looks solid and hopefully will stays solid..I like NY house but definitely have to spend some money to add or replace those low cost materials that is been installed. All I am saying is that Centex can do alot more by putting little better and modern looking details. Overall I like my house. ... More

No trim on one of the bathrooms, shower courtain pole was broken, kitchen cabinet top trim it’s not balanced and wasn’t fix, electricity issues mentioned on the walkthrough. When I received the house, all those issues mentioned on the inspection and walkthrough wasn’t done.

Closing was smooth and always representatives are ready help.

The Centex team was professional, friendly, and helpful during my home buying experience. The construction manager and the sales rep went over and beyond to make sure that all if my questions got answered in a timely manner. They both went over and beyond to ensure I was happy as a customer.

Overall great experience. Had trouble with sales counselor Arnold, bad with communication. Besides this, very good and recommended.

First time buying a new home and Im glad that I found this beautiful community .Very convenient to nearby supermarket and mall and as well as the hospital/ The woodland area. Well its hard to say as of yet with regards to house itself because the house is new this time . well see for a year if how good is the house when it comes to the durability of the materials. For now it is still in excellent condition despite theres some minor things that has to be address . But it was rectified. Thanks to the field manager who provided good service.

Home is very nice but finishing touches seemed to have been rushed. There was a busted out dry wall and unfinished woodwork in my kitchen counter. Warranty doesn't work on weekends (which is the only time I'm available). There were scratches on BOTH bathroom tubs and warranty hasn't even responded to that complaint

My experience was smooth and easy. Everyone was very responsive and kept me updated along the way. I would recommend buying a home with Centex. Thanks for everything!

I had a great buying experience from beginning to end. The staff was professional and were there to answer and solve any issues in a timely manner.