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- Centex Homes
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- Houston, TX
Centex Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About Centex Homes.
Read all 602 verified reviews from homeowners that built a new home with Centex Homes in the Houston area. Houston homeowners have rated Centex Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Centex Homes in Houston Area
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Customer Reviews
Centex review
- Kiara A.
- Verified Homebuyer
- July 26, 2023
- Houston, TX
Overall, I was pleasantly pleased with each of my walk throughs and thought centex was very thorough and responsive to any all issues. However, after closing I’ve ran into issues such as being issued the wrong keys for move in, my lawn not being maintained before my move in, and it taking 3 weeks (& still waiting) for any one to come out for the service request for small items that I am finding that need repair and were missed during the walkthrough. Communication has decreased tremendously. I am very happy with my home just would like for there to have been a smoother transition for me being ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
A few details, but overall Awesome! Thanks.
- Elias S.
- Verified Homebuyer
- July 26, 2023
- Conroe, TX
Some details in the process as is to be expected in these cases, however the professionalism and responsiveness overcame the minuscule details at the beginning, exceeding expectations. My wife and I are happy for this blessing. Thank you very much for this blessing. Blessings!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Owner
- Jana K.
- Verified Homebuyer
- July 12, 2023
- Willis, TX
Lenders are not professional enough for the financial process of buyers lives while they work through the process together so use outside funds for this neighborhood
Centex Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. Thank you. ^AF
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 5
First Home
- Anonymous
- Verified Homebuyer
- July 06, 2023
- Hockley, TX
Overall it was a good experience. Wish I had more time for corrections and walk throughs. I still believe I would go through it all again because everyone that I have spoken to has always been willing to help.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Gladiel
- Gladiel M.
- Verified Homebuyer
- July 02, 2023
- Spring, TX
this expirience was so great i thank god every night because without him this wouldn't had happen.the house is very good .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience
- Anonymous
- Verified Homebuyer
- June 29, 2023
- Magnolia, TX
I had a great buying experience from beginning to end. The staff was professional and were there to answer and solve any issues in a timely manner.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Amazing Job Done!
- Oluwatoyin O.
- Verified Homebuyer
- June 29, 2023
- Katy, TX
I remembered the first day I walked into the Centex front office. I was uncertain about what I wanted even though I had a lot of specific details I wanted in a home! Looking through different home design on the screen and walking some, gave me a meaningful insight. The entire Team were amazing and very helpful during the building process, very quick to answer emails. Ultimately, during the home closing process, the builder assigned to my home was very wonderful, courteous and professional. He made sure to take care of every little details that were noted during the walking of my home. ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Justin and Vasharie
- Brianna L.
- Verified Homebuyer
- May 31, 2023
- Spring, TX
Just and Vasharie were both super responsive and helpful during the purchase of our Centex home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very professional and high quality
- Trina H.
- Verified Homebuyer
- May 26, 2023
- Houston, TX
Matt & Richie were amazing! They walked us through everything and were very detailed with us. Happy with our purchase.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Chris was amazing!!!
- Shari B.
- Verified Homebuyer
- May 24, 2023
- Hockley, TX
The process was fairly easy. Hopefully you have a computer because everything is done online.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
RON B
- Ronald B.
- Verified Homebuyer
- May 24, 2023
- Hockley, TX
EVERYONE WAS GREAT AND VERY EASY TO WORK WITH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall not a good experience thus Far.
- Keron H.
- Verified Homebuyer
- May 14, 2023
- Katy, TX
The experience has been bad thus far. However, I have been ghosted after having some issues with the extended warranty on couple of my appliances. Additionally, I have complained about the standing water within my yard, which is still under warranty I must had, but still no one had made the effort to come and get this situated. I am getting the sense that they are doing as much as they can to not honor this warranty.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Excellent construction
- Jose E.
- Verified Homebuyer
- May 11, 2023
- Katy, TX
Excellent construction very high quality and perfect fit for my house.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
When we got the keys
- Johnathon B.
- Verified Homebuyer
- May 10, 2023
- Willis, TX
This was a very interesting process in terms of things being asked for more than once but in the end so worth it
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Very seamless
- Carson D.
- Verified Homebuyer
- May 10, 2023
- Hockley, TX
The house is great and we didn't ave to worry about anything because they had it ready.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Ashley T.
- Ashley T.
- Verified Homebuyer
- May 10, 2023
- Hockley, TX
The overall experience was beyond awesome. There was a little confusion and miscommunication throughout the process but I must say everyone was great and it all pulled together at the end. I’m beyond satisfied. Thank you to all that took part in my process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Everything was awesome. .
- Anthony R.
- Verified Homebuyer
- May 10, 2023
- Houston, TX
David our construction manager was amazing and went above and beyond our expectations. He was very helpful when we had questions. We Love our new Home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience
- Jessica S.
- Verified Homebuyer
- May 03, 2023
- Alvin, TX
Every person involved in our home purchase was helpful and very accommodating. They explained everything regarding our home, in detail, and offered additional support as needed. I am very pleased with our experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New Centex Home
- Vicki F.
- Verified Homebuyer
- May 03, 2023
- Alvin, TX
We had a great experience purchasing our new home. Our salesman was so professional, friendly and prompt with all information. The quality of the home is as expected with builder grade products. There was a construction problem found with one of the walls during inspection and it was promptly resolved By the builder, who was great. We closed on time with no surprises.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Our Builder Was Awesome and Helpful!
- Derek F.
- Verified Homebuyer
- May 03, 2023
- Cypress, TX
Michael was a great builder. He was with us every step of the way and went above an beyond to explain each and every detail with us. He communicated in a timely manner. Even after moving in, he has been helpful in answering the occasional question.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
AC Unit, and Backyard
- Lyana B.
- Verified Homebuyer
- May 03, 2023
- Spring, TX
Called the office and spoke with Jennifer regarding the AC Unit area there was concrete dug up and left there and that was supposed to be cleaned up before I moved in, they took 3 to 4 weeks to do it, also they still didn’t do the job the area around the AC Unit is not paved done like my neighbors to the left or right of me, also there were deep holes in my backyard that I didn’t even see they came and put down old grass that looks like a haystack and it’s going back to the deep holes. I hope that you can send somebody out to see the terrible work that has been done like they don’t care about ...
Total Score 4
Quality 1
Trustworthiness 1
Responsiveness 1
First Time Home Buyer
- Jennifer B.
- Verified Homebuyer
- May 03, 2023
- Alvin, TX
My overall experience was phenomenal. Everyone was hands on from the time I started the process of buying my first home till the time of closing. The process went so smoothly and I closed within a month. Someone was always available to answer my questions and concerns. I Love my beautiful home. It has everything thing that I desired. It’s structured just the way I always dream it would be. Buying a home from Centex was one of the best decisions I ever made in my life!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Warranty Repair response was very poor
- Kelechi O.
- Verified Homebuyer
- May 03, 2023
- Spring, TX
The warranty callout for a badly installed vinyl floor took so long and after they eventually secured and got me waiting for a whole day, no one showed up or even called back. I had to put in another ticket. Not sure how they will respond on more serious issues if they took this long to work on this minor issue.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 1
Kyle was great! Very informative, stayed in contact with us consistently & made us feel at ease with the entire process!
- Curtis L.
- Verified Homebuyer
- May 03, 2023
- Cypress, TX
Kyle was great! Very informative, stayed in contact with us consistently & made us feel at ease with the entire process!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Beautiful house
- Iliana R.
- Verified Homebuyer
- May 03, 2023
- Katy, TX
Feel confortable, safe place , my and my family feel happy with the new Home , thank you.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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