Centex Homes Reviews in San Antonio, TX

I had some issues with moving in with some things needed fixing but Cody kept the communication open and promptly was on top of getting these issues resolved! Also, I’ve only been there 2 weeks and had needed to call Pulte once about my air conditioner not working right and they resolved it immediately—within the hour, a technician came out to fix it. Pulte did a follow up call the next day. Very prompt service.

Very knowledgeable and friendly

Slow responsiveness on fixing issues.

Everything was smooth and all the employees were amazing!

Experience was well. Our construction manager took the time to answer questions made sure our needs were met.

Finish the house first 100% before you CLOSE, They will not prioritize you.

Overall experience: Loan process: good if you understand the home buying process, it was my first home so I ended up googling a lot of information as the loan processors weren’t necessarily proactive in providing all the needed details to understand next steps. Friendly people however. Construction: needs improved communication. Closing window kept on getting pushed with no communication, making it hard for buyers to schedule furniture or appliance deliveries around it. Workmanship, overall I feel I got the worse in quality. My father and family and myself of course were very dissatisfied and disappointed at the poor quality of the work. Lots of damaged and dented door frames and baseboards. The quality of the repairs isn’t much better necessarily. Many little visual repairs were pending plus I keep on finding more after 4 weeks in. Painters are definitely not professional, siding is not neatly cleaned. Window frames needed cleanup and painters stained walls and stones with their dirty brushes. Broken or damaged materials installed as if I was buying a non-new home. Warranties were presented to me after 3 weeks of moving in and it’s my understanding I didn’t get all the paperwork I should’ve, unless I’m overlooking something. Overall it’s been quite frustrating, lots of personal time invested in correcting things, bringing contractors in to fix issues, all while trying to work and putting my house together. Lots of guessing around services such as HOA registration and trash pick up. I love the neighborhood and the idea of what my home would look like if it was perfectly done. But honestly, I would let everyone know to be extra careful and more demanding of details, quality and communication before buying a home here. I can’t believe others have accepted this level of quality, I hope not. ... More

Great process from beginning to end, they have a great process in place.

We had a great experience from the beginning of the home buying process right up to closing. Our project manager was very responsive to any issues that arose and made sure to explain the process thoroughly.

It was a good experience for a first time buyer. Jeff, Andrew, and Philip were great. They were always available to help & made sure we were satisfied with everything.

Very happy with my home, overall good experience they were friendly and honest from beginning of construction all the way to the end. Thank you Centex.

I can't believe this whole process, from lack of communication, poor workmanship and the absolute carelessness. The sales rep team was the only high note of this process but the builders/field team dragged the rest of the team through the dirt.

Multiple issues not resolved throughout the home. Two walkthroughs with blue tape and still issues remained. Doors not properly sealing. Two of the rooms in the "Smart home" did not have the ethernet cables terminated or cut into the walls. The filter was missing for the AC, when they finally installed it, it was a used and very clearly dirty filter, if I could post the picture I would, absolutely gross, Trash left in the AC unit, and cabinet doors installed backwards, Exterior of home has misaligned panels. Just kind of lazy and unprofessional workers. Other all other parts of the home seem to be fine for now. ... More

Seamless experience for first time home buyers

It isn’t a good time to have a house built right now. Hard to find skilled labor who cares about their product. Unskilled labor is getting the jobs moved forward at the homeowners expense. Doesn’t seem like anyone cares about their BRAND. Check out the Facebook posts of the neighborhood you are buying in—I may have gone with another builder if I had. If you can wait to build and let the frenzy pass, I would.

Save yourself the money and the hassle. Corners will be cut at your expense.

Started out great, then went down hill towards closing and after closing. So many issues with the house and taking them a long time to respond.

We enjoyed working with Lee and other folks through Centex (Pulte) to get the home we wanted in the neighborhood we wanted. Communication could be better throughout the process but it did not hold up our deal or anything. Some of the craftmanship could have been better, but we will see what get fixed when they come out.

Worst home buying experience ever. The only thing that made this experience worth it was the construction manager behind upfront, honest, and handled every issues as quickly as possible.

Back yard is not leveled, it looks like everyone was in hurry and they supposed to work the way they built 2 years ago.

Initially signed in 2021 * low interest rates drew me in* took over 1 year to complete. Interest rates doubles by then and no compensation made. Alot of issues were identified in the beginning of build process (framework time frame)which were "fixed" but are now causing issues post move in. Initially, the quality of thr home seemed great. After 3-4 days of living in the home, the real quality was exposed. Doors falling off hinges, toilets backing up, showers clogging, issues with Irrigation system, paint peeling, Hvac..the trim to cabinets seem to be hanging on with tape and glue. The quality and workmanship is very very very sloppy. I've put in claims to warranty and they are slowly addressing the issues. There are constant water leak issues all around the centex side so im waiting for it to start at my home. ... More

This centex builder is not Upto the mark. They are building the homes to sell it fast. They are not looking for the quality of the house. The engineers working for centex are not professionally qualified and they mostly don’t know how to build the house but they are doing that. They are asking the buyer to close the house without completing the home and the buyer mostly don’t know about few things and they are rush to close because of the time limits.

We really have great experience with Centex. Robyn was so helpful and I'll give Brandon 10 stars. He was very thorough, receptive and addressed questions/ concerns.

Terrible, terrible buying experience. Builder purposely delayed close because we chose to use a third party lender. We were homeless living in an extended stay hotel with our pets for weeks because of their intentional delays. Pulte Mortgage was EXTREMELY AGGRESSIVE in trying to keep us from going elsewhere. The “incentives” they offer buyers are eaten up by their ridiculously high fees, so you actually net zero dollars towards the purchase. The closing agent from Pulte was extremely rude during the signing. The build quality is seriously lacking. There was no attention to detail. Baseboards don’t line up throughout the house. There’s just gobs of caulk to cover their laziness which looks terrible. There are tacks sticking up through the carpet in areas and we keep getting poked by them. There’s paint spatter all over the vinyl plank floors, and glue from the installation of said floors was left to dry and harden so we have to use a putty knife and goo remover to scrape it off. I finally just gave up and put area rugs down. The paint used throughout is a flat sheen so every touch of the walls leaves a mark. And you cannot wipe the walls to remove the marks because the paint comes right off because they didn’t do several coats. You have to repaint each and every spot where there is a mark. The joints on the plastic coated MDF cabinets weren’t sealed nor was the shoe moulding. The cabinets are tiny and do not hold much. There are no drawers in either bathroom vanity. No drawers you ask? Nope. We have no storage in the bathrooms. We had to buy several pieces of furniture just for the storage. We had no electricity to the kitchen island and had to wait a month before it was fixed. Toilets and HVAC registers were installed crooked and not corrected despite our requesting it during final walk through. Sod was laid right over the weeds. The grass is dead in the extreme heat, but the weeds are flourishing. I will say the representative who I initially communicated with was very nice and helpful and our construction manager was great. The warranty work we’ve requested has been handled expediently. Our overall experience was a huge disappointment. We were so excited to have a brand new home and that was ruined by Pulte/Centex. The overall quality of the build is very, very poor. The tradesman used are just lazy and have no pride in their work. They do the absolute minimum and it shows. Just go elsewhere and maybe pay more but have a better finished product and a builder who doesn’t play childish games with people’s lives. ... More

Overall the experience was ok. Quality of the materials used was poor. Also the whole house inside was painted with a flat paint not a semi gloss. We had to repaint the whole house. We have been in the house a little over a month and the fence is falling apart. Not good